Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11100653June 9, 2018
STRUCTURE:BODY, SUSPENSION, WHEELS
TAKATA RECALL, FIRST THE TRUCK WAS OVERHEATING, THEN OIL LEAKING, THEN AND TIRE TRUCK FULL OF RUST SPOTS AND STILL RUSTY IN BADGING, THEN $14,000 REPAIR TO REPLACE THE ENTIRE REAR END OF THE TRUCK, THEY SAID THE WHEELS WERE GOING TO FALL OFF. I BOUGHT THIS TRUCK NEW, IT HAS 30,000 MILES.I PAID $87,000. I CONTACTED CHEVY CORPORATE OFFICE, NO RESPONSE I CONTACTED BOB BELL OF BEL AIR MARYLAND WHERE I BOUGHT THE TRUCK ALSO NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098479May 29, 2018
AIR BAGS
I AM THE OWNER OF THE VEHICLE, MY SON AND I WERE TURNING ONTO A HIGHWAY FROM A GRAVEL ROAD AS I WAS ACCELERATING, AIRBAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE. TRUCK WAS NOT DISABLED AND I WAS ABLE TO DRIVE IT 2.5 MILES BACK TO MY HOUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098363May 28, 2018
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT AFTER BEING DRIVEN FOR APPROXIMATELY 15 MINUTES. WHEN RETURNING TO THE VEHICLE 10 MINUTES AFTER PARKING IT, THE VEHICLE STARTER WAS ATTEMPTING TO START THE VEHICLE DESPITE NO REMOTE START OR ONSTAR APP BEING ACTIVATED TO START THE VEHICLE. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START, EVEN AFTER I UNLOCKED THE VEHICLE WITH MY KEY FOB, INSERTED THE KEY INTO THE IGNITION, AND ATTEMPTING TO START THE VEHICLE AND TURN OFF THE KEY. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START AND I SMELLED A STRONG ELECTRICAL BURNING SMELL. I THEN SAW BLUE/GREYISH SMOKE COMING FROM THE PASSENGER SIDE WHERE THE HOOD MEETS THE WINDSHIELD. I THEN GATHERED MY BELONGINGS FROM THE TRUCK AND WATCHED FROM A SAFE DISTANCE. AFTER THE SMOKE, THE TRUCK NO LONGER ATTEMPTED TO CRANK OR START ITSELF AND THE SMOKE WAS GONE WITHIN 5 MINUTES, ALTHOUGH THERE WERE SMALL INSTANCES OF SMOKE OVER THE NEXT 15 MINUTES. THE TRUCK WAS PUT ON A FLATBED TOW TRUCK FOR FURTHER DIAGNOSIS AT THE LOCAL CHEVROLET DEALERSHIP. INITIAL DIAGNOSIS INDICATED THAT THE "STARTER HAD CONSUMED ITSELF" AND WAS THE CAUSE OF THE SMOKE I SAW, BUT NO FURTHER INFORMATION WAS AVAILABLE. IT WAS QUITE SCARY TO HAVE A TRUCK ATTEMPT TO START ITSELF WITH A SMALL ELECTRICAL SHORT/FIRE AS A RESULT WITHOUT A KEY BEING NEEDED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11092766May 9, 2018
POWER TRAIN
TRANSMISSION ABRUPTLY SHIFTING. FEEL LIKE THE TRUCK IS BEING HIT BY ANOTHER VEHICLE. I DON'T KNOW WHEN IT'S GONNA DO IT BUT WHEN IT DOES, ITS SCARY. THE OTHER DAY WHILE TRYING TO BACK UP INTO MY DRIVE WAY, THE WOULD NOT MOVE WHEN I PUSHED ON THE PEDAL. THEN ON IT'S OWN, THE TRUCK BURNED RUBBER BACKWARDS WHEN I TOOK MY FOOT OFF OF THE GAS PEDAL. I ALMOST DROVE INTO MY GARAGE! THIS TRUCK IS NOT SAFE AND NEEDS TO BE REMOVED FROM SERVICE! THIS IS AN ONGOING PROBLEM THAT YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN DURING YOU DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092302May 7, 2018
STEERING
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING IT LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO WEBER CHEVROLET CREVE COEUR (12015 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 567-3300) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089728April 23, 2018
EXTERIOR LIGHTING
AT NIGHT WHEN SHIFT CAR INTO REVERSE THE CAMERA DISPLAY IN THE DASH IS SO BRIGHT IT BLINDS THE DRIVER, AND THERE IS NO ADJUSTMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089217April 21, 2018
EXTERIOR LIGHTING
HEADLIGHTS ARE NOT VERY GOOD AT ALL. I HAVE ADJUSTED THEM AND THEN OTHER DRIVERS BRIGHT LIGHT ME. I'VE TRIED EVERYTHING TO BE ABLE TO SEE BETTER AT NIGHT BUT NOTHING HAS WORKED FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088861April 18, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO START THE VEHICLE WITH THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE REMOTE KEY WAS USED TO RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET WACO (1625 N VALLEY MILLS DR. #1, WACO, TX 76710), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,476.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088760April 17, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN DRIVING AT NIGHT AND SHIFTING INTO REVERSE THE TAILGATE CAMERA ACTIVATES ON THE DASH DISPLAY AT FULL BRIGHTNESS EFFECTIVELY BLINDING THE DRIVER FROM SEEING ANYTHING/ANY PERSON OUTSIDE THE VEHICLE AS HE TRIES TO BACK UP. THERE IS NO WAY TO DISABLE OR DIM THE TOUCHSCREEN DURING REVERSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084537April 11, 2018
SERVICE BRAKES
BRAKES FAILED WHEN DRIVING SLOWLY IN BOTH FORWARD AND REVERSE. THIS OCCURRED FOLLOWING A PERIOD OF EXTENSIVE HIGHWAY DRIVING. BRAKE PEDAL WAS EXTREMELY HARD TO PUSH AND RESULTED IN NO BRAKING OF VEHICLE. NO TRAILER TOWING WAS INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083227April 4, 2018
ENGINE, WHEELS
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO HUFFINES CHEVROLET (1400 STEMMONS FWY, LEWISVILLE, TX 75067) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE OUT OF BALANCE AND THE FRONT DRIVER'S TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (3991, 1101 TX-114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081835March 28, 2018
ENGINE
WITH APPROXIMATELY 7800 MILES ON IT, MY VEHICLE WAS IN MOTION AND I WAS CROSSING A HIGHWAY WHEN THE ENGINE STARTED TO STUTTER AND LOST POWER. I WAS ALMOST HIT BY AN ONCOMING SEMI WHILE CROSSING THE ROAD. I NARROWLY MISSED GETTING HIT, THE SEMI DRIVER SLAMMED ON HIS BRAKES AND HONKED AT ME AS IF I HAD DONE SOMETHING WRONG. I PROMPTLY PULLED OFF TO THE SIDE OF THE ROAD, AND NOTICED A CHECK ENGINE LIGHT. I BROUGHT IT TO MY LOCAL SHOP WHERE THEY HAD DIAGNOSED IT AS A FAULTY LIFTER. THIS IS A PREVALENT ISSUE ON MANY CHEVROLET/GMC ENGINES AS THERE ARE TECHNICAL SERVICE BULLETINS RELEASED ON THIS. I HAVE ATTACHED AN OLDER (2016) TECH SERVICE BULLETIN, BUT THERE IS AN UPDATED ONE WITH THE FOLLOWING PART NUMBER: 15-06-01-002F. I WOULD LIKE GM TO STEP UP AND ISSUE A RECALL ON THIS AS THIS IS MOST DEFINITELY A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081511March 27, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE HESITATION AND SURGES IN ACCELERATION. THIS CONDITION IS A SAFETY ISSUE AS IT HESITATES PULLING INTO TRAFFIC, SURGES IN ACCELERATION HAVE CAUSED LOSS OF TIRE TRACTION ON ICE COVERED ROADWAYS NEARLY RESULTING IN A COLLISION. DEALERS HAVE ACKNOWLEDGED AN ISSUE BUT ADVISE THEY ARE STILL WAITING ON A FIX FROM GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081084March 23, 2018
STRUCTURE:BODY
2017 SILVERADO PAINT CHIPPING REALLY EASY AROUND WHEEL WELLS. I HAVE 8000 MILES ON THE TRUCK AND PROBABLY HAVE AROUND 50 OR MORE CHIPS DOWN TO THE PRIMER. CONTACTED CHEVROLET THEY WILL NOT WARRANTY PAINT CHIPS. I HAVE OWNED A 1999, 2007 AND 2013 CHEVROLET SILVERADO AND NEVER HAD THIS ISSUE. I HAVE ALSO TAKEN NOTICE TO OTHER TRUCKS YEARS 2014 TO 2018 HAVING SAME ISSUES SOME HAVE NO PAINT LEFT AT ALL VEHICLE MAYBE GET DRIVEN ON GRAVEL ABOUT 500 MILES A YEAR REALLY DISAPPOINTED IN THE PAINT QUALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081123March 23, 2018
VISIBILITY/WIPER
WASHER PUMP BURNT, DEALER REPLACED WASHER BOTTLE & WASHER PUMP. PURCHASED DEC 2016, LAST 6 MONTHS LIVED IN ARIZONA. DIDN'T USE. TRIED USING MAR 20TH, WASHER DIDN'T WORK. NUMEROUS 2016-2017 COMPLAINTS ON LINE REGARDING THIS. DEALER REPAIR REPRESENTATIVE SAID MOTOR BURNT UP; HAD TO BE REPLACED. APPEARS WIRING CAUSED MOTOR TO BURN UP PER PRIOR CUSTOMER COMPLAINTS. YOUR SYSTEM WILL NOT ALLOW PDFS TO BE ATTACHED. CALL ME AND I'LL EMAIL THEM TO YOU!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080881March 22, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 2500. THE CONTACT NOTICED SEVERE RUST ON THE AXLES, CAB MOUNTS, AND SHOCKS. THE DEALER (VALLEY CHEVROLET OF HASTINGS, 2929 MN-316, HASTINGS, MN 55033, (651) 319-5757) INSPECTED THE VEHICLE. THE MANUFACTURER REFUSED TO PROVIDE A REMEDY TO THE DEALER TO PREVENT THE RUST FROM OCCURRING AND CLOSED THE CASE WITH NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080897March 22, 2018
ELECTRICAL SYSTEM, POWER TRAIN
PURCHASED MY 17 CHEVROLET SILVERADO 1500 ON 11/28/17 AND RETURNED IT TO THE DEALERSHIP ON 12/1/17. THIS WAS DUE TO A SEVERE SHUDDERING & SHIFTING IN THE TRANSMISSION & SEVERE SHAKE IN THE FRONT END AT 70-90MPH. THEY BALANCED & ROTATED THE TIRES, SAYING THE ISSUE WAS FIXED, I PICKED THE VEHICLE BACK UP ON 12/4/17 BUT THE ISSUE WAS NOT FIXED & AN ELECTRICAL ISSUE HAD ALSO OCCURRED. I TOOK THE VEHICLE BACK ON 12/7/18 WITH THE SAME COMPLAINTS REGARDING THE TRANSMISSION & SHAKING IN THE FRONT END, AS WELL AS THE ELECTRICAL ISSUE. THE PROBLEM ELECTRICALLY WAS WHILE SITTING AT A STOPLIGHT THE BRIGHT LIGHTS FLASHED & THE RADIO/NAVIGATION SCREEN WENT BLANK. THE DEALERSHIP CALLED ME ON 12/8/17, TOLD ME THEY HAD BEEN UNABLE TO DUPLICATE THE ISSUES, FINDING NOTHING WRONG. I LEFT IT OVER THE WEEKEND, WENT IN MONDAY MORNING & SPOKE TO THE SERVICE MANAGER DIRECTLY. HE TOLD ME HE HAD PURCHASED THE SAME VEHICLE WITH THE SAME TRANSMISSION ISSUES. SAID THERE WAS A POSSIBLE FIX BY EXCHANGING THE TRANSMISSION FLUID & THEY WOULD USE A NEW MACHINE PICO TO CHECK IT OUT. THEY HAD TO REPLACE THE TORQUE CONVERTER DUE TO MALFUNCTIONING & PERFORM A PROGRAMMING MODULE UPDATE ON RADIO, I PICKED IT UP ON 12/22/17, ISSUE WITH THE TRANSMISSION WAS STILL NOT RESOLVED. I TOOK IT TO A DIFFERENT DEALERSHIP FOR TRANSMISSION SHUDDER, SHIFT & SHAKE ISSUE MOST NOTICEABLE AT 70-90MPH, & RADIO ISSUE. THEY WERE ADVISED TO PERFORM A MODULE UPDATE ON THE TRANSMISSION & GIVEN 2 OPTIONS ON THE RADIO, THEY CHOSE TO REPLACE THE SCREEN. I TOOK IT BACK TO THAT SAME DEALERSHIP, MODULE UPDATE MADE TRANSMISSION/FRONT END ISSUE WORSE, ESPECIALLY COMING OUT OF A CURVE. THEY'VE REPLACED MY 2 BACK TIRES SAID THEY WERE BAD & SHOULD FIX THE SHAKING ISSUE IN THE FRONT END. UNABLE TO DUPLICATE TRANSMISSION ISSUES THUS THEY CANNOT REPAIR IT. OWNERS WITH THE SAME ISSUES ARE BEING TOLD GM KNOWS BUT CAN'T FIX TRANSMISSION ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080659March 21, 2018
POWER TRAIN
UNSAFE CHARACTERISTIC!!!! INADVERTENT HARD SHIFT BETWEEN 1ST AND 2ND GEAR OR WHEN DRIVING LESS THAN 10 MPH. THE SEVERITY OF THE SHIFT HAS NEARLY CAUSED MULTIPLE ACCIDENTS DUE TO UNPREDICTABILITY. WHEN THIS HAPPENS IT IS A VERY STARTLING EVENT THAT CAN MAKE YOU INCREASE THROTLE PRESS AND ACCELERATE THE VEHICLE, OVERSTEER IN LOW SPEEDTURNS, ABRUPTLY APPLY THE BRAKES TO KEEP FROM RUNNING INTO OBJECTS INCLUDING PEOPLE AND DIZZYNESS FROM YOUR HEAD STRIKING THE HEADREST. EACH MORNING WHEN I LEAVE FOR WORK I HAVE TO MAKE A U-TURN. I NEVER KNOW WHEN OR HOW HARD THE TRANSMISSION WILL KICK. I'VE ALMOST RAN INTO A SIGN/POLE IF I HADN'T QUICKLY STEERED AWAY FROM IT. WHEN LOOKING FOR A PARKING PLACE WITHIN A PARKING LOT, THE TRUCK WILL SOMETIME HARD SHIFT IN AND OUT OF GEAR. I DON'T FEEL SAFE OR CONFIDENT IN THIS TRUCK. I'M SCARED TO LET MY WIFE DRIVE IT IN THIS CONDITION. IWAS TOLD BY LOCAL CHEVY SERVICE DEPT THAT IS IN A NORMAL CHARATARISTIC OF THE TRANSMISSION. THAT GM IS AWARE BUT WILL NOT CORRECT THE ISSUE. THIS IS MY 5TH CHEVY VEHICLE AND MY 3RD TRUCK. NONE OF THE OTHERS HAD THIS ISSUE. PLEASE ADVISE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080357March 20, 2018
ENGINE, POWER TRAIN
RECENTLY I HAVE BEEN NOTICING MY SILVERADO WITH LESS THEN 20,000 MILES HAS HAD REALLY LOW OIL PRESSURE. AROUND 15-20 PSI AT IDLE AND THE TRANSMISSON SLAMS INTO GEAR,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076844March 8, 2018
ENGINE
WHEN VARIABLE TIMING OF VEHICLE SHUTS DOWN TWO CYLINDERS, SWITCHING TRUCK FROM V6 TO V4 WITH RPM'S AT OR BELOW 1,500K, THE TRUCK BEGINS TO MISS/SHUTTER. THIS OCCURS AND ON ROAD TYPE, ANY WEATHER CONDITION. AT TIMES THE VIBRATIONS OF THIS MISS/SHUTTER CAN BE A BIT VIOLENT. IF FURTHER ACCERATE TO FORCE THE TRUCK BACK INTO V6 MODE, THE ISSUE RESOLVES ITSELF BUT AS SOON AS THE TRUCK SWITCHES BACK TO V4 MODE, THE PROBLEMS BEGINS AGAIN IMMEDIATELY. I HAVE HAD THE TRUCK AT DEALER SERVICE DEPARTMENT 5 TIMES WITH NO RESOLUTION TO THE PROBLEM. INSTEAD, THE TECHNICIANS CONTINUE TO PERFORM UNRELATED WORK ITEMS THAT DO NOT ALLEVIATE THE REAL ISSUE. UPON MY LAST SERVICE FOR THE ISSUE I WAS INFORMED THAT "GM DOESN'T CURRENTLY HAVE A SOLUTION FOR THE PROBLEM" AND THAT ALL OF THE SERVICE WORK THAT THE TECHNICIANS CONTINUE TO PERFORM IS "NOTHING MORE THAN A WAY TO TRY TO MASK THE SYMPTOMS SO THAT YOU DON'T NOTICE IT." UPON RESEARCHING, I HAVE DISCOVERED THAT THIS EXACT SAME ISSUE HAS ARISEN IN MULTIPLE GM TRUCKS. THE LONG TERM AFFECTS, WHICH ARE UNKNOWN AT THIS TIME, ARE A CONCERNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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