Chevrolet Silverado Complaints (2020)

902 consumer complaints on file.

#11405187March 28, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THIS TRUCK HAS 2700 MILES ON IT. GOT IN TO DRIVE IT HOME FROM THE STORE TODAY AND THE SERVICE ENGINE LIGHT IS ON. SAYS STABILITRAK ERROR AND ANTILOCK BRAKE ERROR. BRAKE PEDAL FELT STRANGE SO I WAS AFRAID TO DRIVE IT AFTER READING SIMILAR STORIES ABOUT TRUCKS VEERING OR NOT BRAKING WHEN THE PEDAL IS DEPRESSED. CALLED DEALER TO SCHEDULE SERVICE. THIS TRUCK HASN'T EVEN HAD ITS FIRST OIL CHANGE YET AND ALREADY HAVING ELECTRICAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404413March 23, 2021
STEERING
LOSS OF STEERING . I STARTED TRUCK AND PUT IN DRIVE AS I WAS TRYING TO DRIVE FORWARD I REALIZED THE STEER WHEEL WOULD NOT TURN AT ALL. I LOOKED DOWN TO SEE LIGHTS ON THE DASHBOARD SERVICE ESC AND SOMETHING ABOUT LOSS OF STEERING ON THE INFO SCREEN. I CANT BELIEVE THIS TRUCK IS NOT EVEN A YEAR OLD HAVE AN ISSUE LIKE THIS. I AM LUCKY I WASN'T AT HIGHWAY SPEEDS OR IN TRAFFIC AND JUST IN MY DRIVEWAY. I TURNED TRUCK OFF AND RESTARTED IT AND IT SEEMS AS NOTHING HAPPENED . EVERYTHING IS NORMAL AND NO LIGHTS ON. I TELL YOU I AM VERY SCARED AND WORRIED TO DRIVE THIS VEHICLE AND CANNOT BELIEVE THIS HAS BEEN OVERLOOKED BY GM AND THE NHTSA SINCE I HAVE SEEN AND HEARD MULTIPLE COMPLAINTS ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404058March 20, 2021
ELECTRICAL SYSTEM, ENGINE
BATTERY KEEPS DISCHARGING. MAKING SURE NO LIGHTS LEFT ON IN VEHICLE. TOTALLY DRAINED BATTERY IN JUST 3-4 DAYS WITHOUT CRANKING OR MOVING. AFTER RECHARGE CRANKED NORMALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403934March 19, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND MADE AN ABNORMAL GRINDING SOUND. THE CONTACT STATED THAT EXTRA EFFORT WHILE DEPRESSING THE BRAKE PEDAL WAS NEEDED TO STOP THE VEHICLE. THE CONTACT STATED THE BRAKE WEAR SENSOR INDICATED THAT THE FRONT BRAKE PADS WERE AT 73 PERCENT WHILE THE REAR BRAKES WERE AT 52 PERCENT. THE CONTACT STATED THAT THE REAR BRAKE PADS HAD FAILED. THE CONTACT TOOK THE VEHICLE TO LONE STAR CHEVROLET (18900 NORTHWEST FWY, HOUSTON, TX 77065; (281) 653-6119) AND WAS INFORMED THEM THAT THEY SHOULD NOT RELY ON THE BRAKE SENSOR TO ACCURATELY DISPLAY THE BRAKE WEAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399935March 9, 2021
STEERING, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
THIS TRUCK DOESN'T EVEN HAVE 7500 MILES ON IT. IT WAS DRIVEN TO WORK THIS MORNING WITHOUT ISSUE AND PARKED FOR APPROXIMATELY FOUR HOURS. UPON ATTEMPTING TO START IT FOR LUNCH HOUR THREE MESSAGES SHOWED UP IN THE DIC: 1) 'SERVICE ESC', 2) 'SERVICE POWER STEERING', AND 3) 'PARK ASSIST OFF'. IN AN ATTEMPT TO EVALUATE I PULLED THE TRUCK FORWARD AND THE AVAILABLE STEERING REFLECTED AN INOPERABLE POWER STEERING SYSTEM. I BACKED INTO THE SPOT AGAIN AND SHUT THE TRUCK DOWN. I STARTED THE TRUCK AND SHUT IT DOWN FOUR OR FIVE MORE TIMES WITH THE SAME MESSAGES PRESENTED (ALTHOUGH PARK ASSIST STOPPED APPEARING) AND ONLY ON THE LAST TIME DID THE MESSAGES GO AWAY AND POWER STEERING RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399596March 7, 2021
ENGINE
ONE OF THE COOLANT HOSES RUBS UP AGAINST THE CRANKSHAFT CAUSING HOSE TO BUST AND LEAK REDUCED ENGINE POWER LIGHT COMES ON AND CHECK ENGINE LIGHT CHEVY HAD TO USE A DIFFERENT HOES TO NOT RUB AGAINST THE CRANKSHAFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397721February 24, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE INDEPENDENTLY SHIFTED INTO FOUR WHEEL DRIVE. THE CONTACT STATED THAT THE VEHICLE WAS MANUALLY SHIFTED BACK INTO DRIVE. THE CONTACT STATED THAT THE FAILURE DESTROYED THE FRONT END, THE DIFFERENTIAL, AND AXLE. THE CONTACT WAS CONCERNED THAT THAT THERE WAS A MANUFACTURER'S DESIGN FLAW WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO RADLEY CHEVROLET (3670 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408) HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DIFFERENTIAL WAS DAMAGED AND NEEDED TO BE REPLACED. THE TECHNICIAN MENTIONED THAT THE FAILURE WAS DUE TO THE DESIGN FLAW OF THE AUTO MODE FEATURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397632February 23, 2021
STRUCTURE:BODY
FRAME PAINT PEELING OFF WITHIN 6 MONTHS. DRIVERS AND PASSENGER SIDE FRAME ABOVE REAR AXLES. MULTIPLE COMPLAINTS DOCUMENTED ON CHEVY FORUMS. PAINT FALLS OF WITH SIMPLE WASH EXPOSING BARE METAL FRAME WHICH WILL LEAD TO PREMATURE RUST AND CORROSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397634February 23, 2021
STRUCTURE:BODY
REAR PASSENGER PILLAR LEAKING AND CAUSING RUST, STAINING OF HEADLINER AND PILLAR COVERS. DOCUMENTED BY MANY OWNERS ON CHEVY FORUMS. LEAK MAY BE FROM ROOF SEAL OR REAR WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397309February 22, 2021
FUEL/PROPULSION SYSTEM
MY VEHICLE IS LESS THAN 1 YEAR OLD WITH ABOUT 11500 MILES. MY SERVICE EXAUST SYSTEM WARNING LIGHT ILLUMINATED AND PROVIDED A WARNING THAT MY SPEED WOULD BE REDUCED IN A SET AMOUNT OF MILES. AFTER ADDING ADDITIONAL DEF FLUID TO DETERMINE IF THAT WAS THE ISSUE MY CAR THE CAR RETURNED AN ERROR OF SERVICE DEF SYSTEM. THIS THEN LOWERED THE AMOUNT OF DRIVING MILEAGE UNTIL MY CAR WOULD BE FORCED TO A REDUCED SPEED. THIS OCCURRED WHILE OPERATING THE VEHICLE AND MAY HAVE RESULTED IN DAMAGE TO MY VEHICLE OR OTHER MOTORIST WHEN TRAVELING ON AN EXPRESSWAY. THE DEALER EXPLAINED THAT THEY HAD OTHER CARS IN FOR THE SAME ISSUE AND IT TOOK OVER A MONTH TO GET THE PARTS IN FOR REPAIR. ADDITIONALLY GM HAS PROVIDED NO GUIDANCE OR WARNING REGARDING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396836February 18, 2021
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
MY TRUCK IS ONLY A YEAR OLD AND ONE MORNING I WAS REVERSING OUT OF DRIVEWAY AND BACK UP CAMERA STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395340February 9, 2021
AIR BAGS, ELECTRICAL SYSTEM
MY WIFE GOT INTO AN ACCIDENT WHERE SHE REAR ENDED FORD FIESTA AND HIT IT SO HARD THAT VEHICLE PUSHED A 2006 DODGE FULL SIZE PICKUP 100 FEET DOWN THE STREET AND THE AIRBAGS DIDN'T DEPLOY
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11394327February 2, 2021
FUEL/PROPULSION SYSTEM
VEHICLE IS A DIESEL HAS ABOUT 13,000 MILES ON IT ONLY. RECEIVED A WARNING ON THE DASH WHILE VEHICLE WAS IN MOTION THAT THE DEF SYSTEM HAS AN ISSUE AND TO SEE THE OWNER MANUAL. SAYS ABOUT 80 MILES UNTIL MAX SPEED WILL ONLY BE 65 MPH. TOOK TO DEALER AND STATED THAT IT IS THE DEF PUMP IN THE TANK. THE PART IS ALMOST IMPOSSIBLE TO GET RIGHT NOW BECAUSE IT HAS BEEN FAULTY ON SO MANY OF THESE VEHICLES AND HAS NEEDED REPLACEMENT. HAVE TO LEAVE VEHICLE AT DEALERSHIP UNTIL THEY CAN GET A PART IN OTHERWISE VEHICLE CANNOT BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389374January 22, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
BACKUP CAMERA ONLY IS FUNCTIONAL IN PERFECT WEATHER CONDITIONS. IF IT'S DARK WITH NO LIGHT, THE CAMERA HAS RESOLUTION SIMILAR TO A 1950 TUBE TV. IF IT'S RAINY OR CLOUDY, THE BACKUP CAMERA IS NOT FUNCTIONAL EITHER. THERE ARE NUMEROUS YELLOW LINES AND EXTREMELY POOR QUALITY PICTURE IN MANY OTHER CONDITIONS TOO. CHEVY HAS NOT DONE ANYTHING TO FIX THIS ISSUE IN MY TRUCK. THE VISIBILITY IS SO BAD I HIT MY TRAILER HITCH ON THE BUMPER 7' OFF OF MY HITCH LOCATION. I COULDN'T SEE THAT MY TRAILER WAS THAT CLOSE TO ME ON THE SCREEN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11389395January 22, 2021
SERVICE BRAKES
THE BRAKES HAVE BEEN SQUEALING REALLY LOUD. IT DOES NOT MATTER IF THE TRUCK IS CLEAN OR DIRTY THE BRAKES WILL SQUEAL. THEIR IS A SERVICE BULLETIN OUT TO FIX THIS PROBLEM ON TRUCKS BUILT BEFORE 9/01/2019, BUT SINCE MY TRUCK WAS BUILT ON 9/09/2019 THE PROBLEM SHOULD HAVE BEEN FIXED. THE DEALER DOES NOT WANT TO REPLACE THE BRAKES EVEN THOUGH THEY SQUEAL. THE BRAKES SQUEALING CONTINUE TO BE A PROBLEM AND SHOULD ALSO BE REPLACED UNDER WARRANTY ON TRUCKS BUILT AFTER 9/09/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389305January 21, 2021
SERVICE BRAKES
MULTIPLE INSTANCES OF SERVICE ESC, SERVICE PARKING BRAKE AND CHECK ENGINE LIGHT COME ON. THE BRAKES ARE THEN AFFECTED AND ARE TOUGH TO PRESS CAUSING THE BRAKING TO BE SLOWED DOWN AND THE ABS KICKED ON WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387819January 13, 2021
STEERING
AT HIGHWAY SPEEDS OF 55-80MPH THE VEHICLE HAS A CONSTANT VIBRATION IN THE STEERING WHEEL. THIS HAS BEEN A PROBLEM SINCE PURCHASED BRAND NEW IN JULY '20. AT 1,350 MILES, IN AUGUST '20, I HAD THE TIRES ROTATED AND BALANCED, NOTHING CHANGED. AT 5,700 MILES, IN JANUARY '21, I HAD THE TIRES ROTATED AND BALANCED AGAIN, NOTHING CHANGED. I FOUND THAT GM HAS A TSB OUT BUT IT IS NOT A RECALL TO FIX THE ISSUE OR REPLACE THE BAD TIRES. SEE GM TSB #19-NA-240.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387422January 10, 2021
POWER TRAIN
2020 SILVERADO RST 1500 4X4 ALLSTAR WITH 8 SPEED TRANSMISSION. AT 4,000 MILES DEVELOPED A SHUTTER IN TRANSMISSION AND SLIPPING AND HARD SHIFTING MAINLY BETWEEN GEAR 1-2. BAD ENOUGH WHEN YOU START FROM A STOP WHEN IT SHIFTS YOU FALL FORWARD. THE ACCELERATION PUSHES YOU BACK AND THEN IT JUST SLIPS TO NO WHERE TILL IT CATCHES AND GOES. CONTACTED SHOP AND WAS TOLD AT 1ST OIL CHANGED THEY WOULD FLUSH THE FLUID PER THE SERVICE BULLETIN. THIS MADE IT WAY WORSE. SHIFTING IS MORE ROUGH AND SHUDDER IS MORE FREQUENT. TOOK IT BACK FOR THE 2ND TIME AND HAD TO DRIVE WITH A TECH SO THEY COULD EXPERIENCE THE ISSUE. IT IS GOING BACK TO THE SHOP TOMORROW 1/11/2020 WITH ONLY 7,500 MILES WITH HOPES OF A NEW TORQUE CONVERTER. THIS SHOULD BE A RECALL AND RESULT IN A CLASS ACTION. THIS ISSUE IS SO COMMON AND THIS TRUCK IS BRAND NEW. HAD IT IN SHOP WITH 2,000 MILES WITH AN OIL LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387306January 9, 2021
UNKNOWN OR OTHER
WHILE DRIVING AROUND 40 MPH AND HIGHER TRUCK SUFFERS EXTREME WIND NOISE WHICH THE DEALERSHIP DESCRIBES AS WIND TURBULENCE. TRUCK SOUNDS LIKE A WINDOW IS CRACKED OPEN WHILE DRIVING EVEN THOUGH ALL WINDOWS ARE ALL THE WAY UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385569December 30, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THIS TRUCK IS 2 MONTHS OLD AND ONLY HAS 2300 MILES ON IT. ON SUNDAY 12/27, THE TRUCK WOULD NOT START. ALL DASH PANEL AND LIGHT INDICATOR WARNINGS CAME ON INCLUDING 4 WHEEL DRIVE ASSIST FAILURE, BRAKE SYSTEM FAILURE, TPS FAILURE, CHECK ENGINE, BATTERY ERROR, ETC. AFTER JUMP STARTING THE BATTERY, THE TRUCK TURNED ON BUT THE CHECK ENGINE LIGHT STAYED ON ALL DAY. ON MONDAY 12/28, THE TRUCK DID NOT START AGAIN HOWEVER, THIS TIME, NO INDICATOR LIGHTS, DASH PANEL OR ANYTHING CAME ON AND I WAS ALSO UNABLE TO EVEN LOCK THE TRUCK. IT WAS TOWED TO THE DEALERSHIP AND AFTER 2 DAYS THEY STILL HAVE NOT FOUND THE PROBLEM WITH THE TRUCK ALTHOUGH THEY HAVE INDICATED THERE IS A CLEAR PROBLEM. THE TRUCK IS STILL CURRENTLY AT THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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