Chevrolet Silverado Complaints (2019)

1,196 consumer complaints on file.

#11463128May 2, 2022
POWER TRAIN
Transmission revert to neutral revs over 4000 rpm then slams into gear and takes off then when you come to a stop it feels like another vehicle hit you from nehind
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462700April 29, 2022
POWER TRAIN
Hello, I am having issues with my 2019 Chevy Silverado's transmission. When I go to drive it, sometimes coming out of first gear I will have hard shifting. The shifting is to intense that I have to let off of the gas, so my truck and idol down. This is a big issue when I am in heavy traffic, with a rick of being hit by other cars traveling faster. I have told my dealership about this multiple times and the last time I talked with them about this. I had them flush my transmission, thinking that would help. After that was done, the service manger told me. The way my transmission is shift is standard GM operation. Sometimes I will have a warning lamp come up. The fault code is "lost communication with transmission".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462646April 28, 2022
TIRES:TREAD/BELT, TIRES
Front Driver Side tire has tread separation, down to the cord. Manufacturer Date code 1619, mold 418570. One week later was recalled for tread separation, but the dealer told me this is not covered under bumper to bumper warranty as they claim it's from road damage, but it was not. Had to have it replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462459April 27, 2022
POWER TRAIN, EXTERIOR LIGHTING
Headlights are foggy causing less and less light to drive by. Transmission has a hesitation when going from P-D, P-R, D-R, and R-D. It does this most of the time but not all the time. Transmission makes loud popping noises at times. Seems to be mostly when almost stopped or from almost stopped and then accelerating. Seems to try and shift gears also when truck goes into Regen mode when stopped at traffic light or stop sign making loud popping noises. It does this sometimes but not all of the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458785March 29, 2022
STEERING, POWER TRAIN
ON THE DASH DISPLAY WHEN SHUTTING THE VEHICLE DOWN STATES "SHIFT TO PARK" AND WILL NOT POWER DOWN UNLESS YOU CONSTATNTLY MOVE THE VEHICLE BACKWARDS AND FORWARD MULTIPLE TIMES BEFORE IT POWERS DOWN. THIS WAS REPLICATED AT THE DEALER AND THE SHIFT ASSY WAS REPLACED UNDER WARRANTY IN 1/21 BUT NOW 3/22 IT IS DOING THE SAME THING AGAIN. DEALER CONTACTED SAYS OUT OF WARRANTY CONTACTED GM CUSTOMER SERVICE CASE # 9-7518724528 AND WAITING ON GM'S POSITION AT THIS POINT THIS IS A PROBLEM WITH MANY GM PRODUCTS PER THE INTERNET AND IF IT IS NOT SHIFTING TO PARK BECOMES A SAFETY ISSUE GM HAS SERVICE BULLETINS LISTED ON ALLDATA BUT NO RECALLS AT THIS TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458324March 25, 2022
VISIBILITY/WIPER
Today March 25 2022 around 07:20 driving to work, the passenger side stationary panel of a 3 panel sliding window exploded with a loud noise. The window is totally shattered, but stayed in place. Little cubed glass is starting to fall from around the bottom edge. A month ago, I had experienced a crackling arcing sound coming from the defrost on that same panel. I took it into Quirk Chevrolet, Manchester NH to have it looked at. they stopped the arcing and released the vehicle back to me and fixed under "service bulletin". I am finding many other individuals experiencing this same exploding glass issue. There is a bulletin out concerning this particular model and yr truck for sliding glass window defroster overheating issues. I am hearing that the dealer is not addressing this as an issue and not remedying this under warranty. I have only 28500 miles on the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458356March 25, 2022
ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH, the warning message "low oil turn off vehicle" had displayed. The vehicle was parked and upon inspection it was discovered that no engine oil was present on the engine oil dipstick and there was an oil leak underneath the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the engine oil cooler line crimp had detached. The vehicle was repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 42,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457649March 21, 2022
WHEELS, SERVICE BRAKES, STEERING
The ball joint for the front left tire broke while driving on a straight road and caused over $2,100 worth of damage to the wheel, axle, brake, etc. I had no warning or anything when this happened. It felt like my tire popped and when I pulled over, the wheel was still attached but was sitting at an awkward angle. The shop quoted me at $2,154 as there were 5 or 6 different parts they needed to repair including the ball joint, axle, brakes, brake sensors, rim, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457071March 17, 2022
ELECTRICAL SYSTEM
The screen for the backup camera is too bright causing the inability to use mirrors at night. I was told at the dealership that they could not touch it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455994March 10, 2022
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when her husband started the vehicle, the vehicle began to jerk and hesitate upon depression of the accelerator pedal. The check engine warning light illuminated. Due to the failure, the contact had the vehicle towed to a dealer where a diagnostic test was performed. The vehicle was diagnosed with a defective fuel pump module. The contact was also informed that the parts to repair the vehicle were unavailable. The manufacturer was then notified of the failure and after numerous calls, agreed to pay for her monthly vehicle payment while the vehicle remained at the dealer. The vehicle was not repaired. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454424February 28, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Dashboard and display screen doesn't shut off when key had been removed from the ignition. Constant freezing, call dropping and sound boost at random moments. Ticking sound when barely touching the gas. Hard shifts. Bluetooth connects and disconnects constantly. If GM released a defective vehicle, in which they are aware of the problems should be fixed. Not only for me but for the tons of thousands filing known major problems as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453740February 24, 2022
ELECTRICAL SYSTEM
On multiple occasions while using an Apple phone that is connected to the vehicle via the USB port. While on a phone call, the call will drop, and the radio will turn up to full volume and will not shut off until the entire vehicle is pulled over and completely powered off. During the most recent event the radio did not shutoff even after vehicle was parked and powered down. It eventually shut off after the autotimer shut down all of the accessories power after the timeout time. The volume blast has happened twice in heavy metro Detroit, rush hour traffic. The volume level is extraordinarily distracting & when on the expressway, its nearly impossible to find a safe or practical place to power down the vehicle to reset the radio. The vehicle has been taken to the dealer to "flash" the radio, however it has not repaired the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453566February 23, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
I bought the truck in Oct. of 2019 with 5000 miles on it. I have taken it to several service shops since then. I have told every one of those shops fro 2019 to present that there was something wrong with the truck. There has always been a hard clanking noise in the rear end. It always feels like it's in 4 wheel drive. It has never shifted right. When pulling a load it fells like it jumps in and out of gear. And when shifting from reverse to drive it clanks in the rear end. It feels like there is a brake dragging because when I let off the grass it will practically stop itself and it sound like a wheel cylinder is going out. Sometimes I have to push the start/stop engine button 2 to 3 times before the truck will shut off. The screen of the radio goes black sometimes. The rear tires don't turn when in 4 low. The tail gate doesn't lift like it's supposed to. The heater isn't right when you turn the defrost on it blows out at you feet. And when it remote started the heater doesn't always come on. All the reportes can be seen through the Chevrolet dealerships or OnStar. It has been taken to several different dealerships since 2019 when I bought it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452761February 18, 2022
ELECTRICAL SYSTEM
I have had several check engine codes on my truck. From what what the dealership tech put in his notes there is a bulletin on this. So, gm recognizes this is an issue. The dealership had to replace several wires on my ECM wiring harness due to damage from rubbing against the harness bracket. I feel that gm should issue a recall to fix the rubbing on the harness and I feel gm should have to replace the whole harness not just the damaged wires. I feel this is a hazard for these vehicles do to being on the internet state. I feel it will cause catastrophic injuries to the occupant as well as other drivers. It's hard to guess what that would cause the truck to do especially since everything is connected to the ECM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451549February 11, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. The contact jumped the battery and was able to restart the vehicle. There were no warning lights illuminated. The contact stated that while reversing, the brake pedal was depressed but went all the way to the floorboard and hesitated to respond. The contact stated that the failure reoccurred three times. The contact stated that the third time the failure occurred, he jumpstarted the vehicle, and the vehicle restarted; however, the engine seized. The contact stated that the trailer brake warning light and several unknown warning lights illuminated. The contact turned off the vehicle and restarted the vehicle and was able to drive the vehicle at slow speeds. The contact charged the battery overnight and was able to start and drive the vehicle the next day. The contact also stated that the Parking brake was electronic and made it impossible to stop the vehicle in the event the battery failed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450697February 6, 2022
UNKNOWN OR OTHER
1) Temperature outside 25 degrees F 2) Used Remote Start to warm up the truck 3) Truck ran for 5-8 mins 4) After getting in the truck when I closed the driver side door the full rear window glass completely shattered and blew out. My understanding is that this was an issue in the past as per TSB 14815B and seems to be a known issue that others have experienced as I saw when researching the safety issue on the internet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447446January 14, 2022
POWER TRAIN
Transmission shuttering and rpms surging under normal driving conditions. Shifting hard and shaking the vehicle at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447307January 13, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Recall N212329840, N182206310, N182206311. We have received these recalls for the heater block heater cord for our 2019 Chevrolet Silverado Duramax Diesel. The dealership removed the cord without having a replacement available. We have made several attempts to have this cord replaced per the recall notice but to no avail. GMC continues to fail to provide a replacement cord or heater block unit. This part is essential for the Duramax diesel engine to perform in cold climates. Without the heater block functioning the diesel engine will not function properly. We feel this is a safety issue for the maintaining the engine as designed and the occupants of the vehicle. The engine may eventually start in cold climates but start to fail as you drive it because the engine block is not warmed and the fuel will gel. This will cause the truck to stop running as you are driving it. We would like to have NHTSA to investigate why the heater blocks/cords are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446987January 11, 2022
ENGINE
vehicle often dose Regen (burning of diesel exhaust for emissions). When vehicle is in regen, outside of the truck, there is a strong odor of burnt rubber mixed with toxic fumes. It is more noticeable on the passenger side rear under the right rear tire. You can also smell exhaust gasses inside the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446126January 4, 2022
POWER TRAIN
Driving on state highway and truck felt like it went into neutral. Pulled to side of road and put truck in park. Put truck in gear and nothing happened. Truck would not move from side of the road. Had truck towed to dealership and was told that the transmission was burnt out and had to be replaced. 2019 Chevy Trail Boss with 90k miles and the transmission fails. Unbelievable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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