Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11141728October 22, 2018
EXTERIOR LIGHTING
DURING NIGHT HOURS ONLY, THE BACKUP CAMERA IS SO BRIGHT (INSIDE THE CAB) IT IS HARD TO NAVIGATE WHEN BACKING. YOU CAN NOT SEE YOUR MIRRORS. I ALMOST RAN A KID OVER ONCE AND I ALMOST HIT A PARKED CAR. THERE IS NO DIMMER FOR THE BRIGHTNESS ON THE DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139689October 11, 2018
ELECTRICAL SYSTEM
THE AMBIENT TEMPERATURE SENSOR DOESN'T WORK. IT DOES NOT READ THE CORRECT TEMPERATURE OUTSIDE. THIS IMPACTS THE A/C, WHICH DOES NOT WORK PROPERLY WHEN THE SENSOR IS NOT READING THE CORRECT EXTERNAL TEMPERATURE. THE FAIRFIELD CHEVROLET SERVICE DEPARTMENT REFUSES TO ACKNOWLEDGE THE ISSUE, LET ALONE FIX OR REPLACE THE SENSOR. I USE MY TRUCK ON RANCHES AND LOGGING PROPERTIES WHERE IT IS LITERALLY IMPOSSIBLE FOR ME TO DRIVE OVER 20MPH FOR 5 MINUTES. AND WHEN IT IS 105 DEGREES AND THE A/C THINKS IT IS ONLY 65 OUTSIDE, THE A/C DOES NOT ENGAGE. THE SERVICE DEPARTMENT KEEPS TELLING ME THAT THEY CANNOT REPLICATE THE PROBLEM SO IT MUST NOT BE REAL. THIS IS THE EQUIVALENT OF CALLING ME A LIAR IN ORDER TO AVOID HONORING THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138951October 8, 2018
AIR BAGS, STRUCTURE:BODY
DEER RAN OUT IN FRONT OF ME I SWERVED AND SLIDE OFF THE ROAD INTO SOME TREES MAIN DAMAGE TO THE SIDE OF THE TRUCK BUT NONE OF THE AIR BAGS DEPLOYED, TRUCK WAS TOTALED, SHOULDER IS INJURED, ROUNDING A CORNER AT APPROX 35 MPH ON A GRAVEL ROAD
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11133142October 3, 2018
POWER TRAIN
WHEN DRIVING VEH SHIFTS HARD CAUSING A JUMP OR UNEXPECTED ACCELERATION. BROUHT IT TO HUNTINGTON CHEVROLET THEY STATED IT WAS NORMAL. I DO NOT FEEL SAFE IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132151September 28, 2018
SUSPENSION, WHEELS, UNKNOWN OR OTHER
VIBRATION IN THE REST END. HAD TIRES ROTATED AND STILL A VIBRATION. COMPLAINED TO GENERAL MOTORS ONLY TO BE TOLD THAT IT IS WITHIN THEIR SPECS. THEY KNOW THERE IS AN ISSUE WITH THE 2015-2017 SILVERADOS AND NOTHING BEING DONE. MAKES IT UNCOMFORTABLE TO DRIVE ON LONG TRIPS IS AT ALL SPEEDS WHILE DRIVING AND NEGOTIATING BENDS IN THE HIGHWAY. NOTICED WHEN I PURCHASE AND DROVE OFF THE LOT PURCHASED IN NOVEMBER 2017 CONTINUED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119507August 12, 2018
WHEELS
FRONT WHEELS SIMPLY JUST PEEL APART IN CHIPS. REAR WHEELS APPEAR TO BE FINE, SO THIS IS AN ISSUE WITH TURNING OR FRICTION ON THE FRONT WHEELS. THE TIRES CHIP AWAY THROUGH OUT THE ENTIRE SURFACE OF THE THREAD, LEAVING VOIDS AND GASHES ON THE SURFACE. WE DRIVE ON PAVED ROADS, SO THERE REALLY SHOULDN'T BE AN ISSUE WITH EXCESSIVE WEAR SUCH AS DRIVING ON ROUGH ROADS. I DID SHOW THIS TO OUR LOCAL DEALER, THEY CLAIM THE VEHICLE NEEDS AN ALIGNMENT, BUT KEEP IN MIND THE VEHICLE HAS UNDER 15K MILES FROM THE DEALER. ALREADY, WE CAN SEE THESE TIRES NOT EVEN COMING CLOSE TO THE WARRANTY THREAD WEAR LIMIT. PER DEALER, NO RECALLS ON OUR VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118879August 10, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
INTERIOR DRIVER SIDE FRONT DRIVER WINDOW BUTTON NOT ALWAYS WORKING. AT TIMES WHEN THIS HAPPENS THE DOOR AJAR IS LIT, WHILE THE DOOR MAY BE SHUT, IT DOESN'T LATCH COMPLETELY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK. THIS CAUSES THE INTERIOR LAMPS TO STAY ON AND DRAIN OUT THE BATTERY. I DID HAVE IT SERVICED UNDER WARRANTY. PROBLEM WAS SOLVED, UNTIL TODAY 08/10/2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118414August 7, 2018
VISIBILITY/WIPER
BOUGHT THIS 2017 SILVERADO IN FEB. 2017 DIDN'T NOTICE THE VERTICAL SCRATCHES IN THE WINDSHIELD UNTIL THE SUN HIT IT JUST RIGHT. THE DEALERSHIP DETERMINED IT WAS A FACTORY DEFECT AND REPLACED IT QUICKLY NO PROBLEM. AT ABOUT 13,000 MILES I NOTICED THAT THE EW WINDSHIELD HAD SCRATCHES LEFT BY THE WIPER BLADES. WHERE THE BLADES REVERSE DIRECTION THE WINDSHIELD IS SCRATCHED SO BAD IT APPEARS MILKY. I TOOK IT TO THE DEALER TO SEE ABOUT GETTING IT REPLACED AND WAS TOLD BY THE SERVICE MANAGER THAT THEY COULDN'T DO IT WITHOUT AN OKAY FROM GM. I CONTACTED GM'S DIRECTLY. AFTER THEY TALKED TO THE DEALERSHIP THEY TOLD ME THAT THE SCRATCHES WERE MY FAULT FOR " USING THE WIPERS WITHOUT WASHER SOLUTION" I HAVE NEVER EVER TURNED THE WIPERS ON WITHOUT PRESSING THE WASHER BUTTON FIRST PERIOD. I WAS TOLD BY THE DEALER THAT HE CALLED AND LEFT MESSAGES WITH THE GM CUSTOMER SERVICE REP. AND SHE HAS NOT RETURNED HIS CALLS. YESTERDAY WHILE DRIVING ON A WINDING ROAD THE SUN HIT THE SCRATCHES JUST RIGHT CAUSING ME TEMPORARILY TO LOSE SIGHT OF THE ROAD. I WAS A LIFELONG GM CUSTOMER NOT ANYMORE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115621August 3, 2018
WHEELS
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED VIBRATING. THE VEHICLE WAS TAKEN TO MUZI CHEVROLET (56 TV PL, NEEDHAM HEIGHTS, MA 02494, (855) 258-3295) WHERE THE WHEELS WERE BALANCED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114421July 29, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHILE I WAS DRIVING ON THE HIGHWAY, APPROXIMATELY 55MPH; THE CHECK ENGINE LIGHT CAME ON; SMELLED LIKE PLASTIC BURNING AT THE SAME TIME; I WAS ABLE TO STOP ON EXIT RAMP AS THICK BLACK SMOKE FILLED THE INSIDE. GOOD SAMARITANS HELPED ME GET OUT AS FLAMES WERE IGNITED UNDER THE HOOD. SEVERAL LIKE MINI EXPLOSIONS ACCOMPANIED THE FLAMES.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11113563July 25, 2018
UNKNOWN OR OTHER
THIS VEHICLE, LIKE MANY OTHERS OF THIS SAME DESIGN, HAS HAD A VIBRATION AT HIGHWAY SPEEDS SINCE THE VEHICLE WAS PURCHASE ON 9-14-2017. IT HAS BEEN ADDRESSED BY THE DEALER FOUR TIMES WITH THE TIRES BEING THE PRESUMED ISSUE. THE VIBRATION HAS CONTINUED EVEN AFTER DIFFERENT TIRES INSTALLED AND RECENTLY THE VIBRATION CAUSED THE VEHICLE TO BEGIN TO DRIFT TOWARD THE EDGE OF THE ROADWAY WHILE TRAVELLING AT 70 MPH IN A 70 MPH SPEED ZONE IN A CURVE THAT WAS NOT POSTED WITH A REDUCED SUGGESTED SPEED. THE TRUCK HAS CURRENTLY BEEN AT THE GENERAL MOTORS DEALER IN DELAWARE OHIO FOR EIGHT DAYS WHERE THEY HAVE VERIFIED THE ISSUE, HAVE NOT BEEN ABLE TO LOCATE A CAUSE AND HAVE NOTIFIED GENERAL MOTORS FOR GUIDANCE. WHILE RESEARCHING THIS ISSUE I HAVE FOUND THAT IT APPEARS TO BE A LONG TERM ISSUE FOR THIS MANUFACTURER THAT IS NOT BEING ADDRESSED. BEING A RETIRED STATE TROOPER WHO HAS DRIVEN MANY MANY MILES IN HIS CAREER, I FEEL THIS SITUATION COULD CAUSE A SERIOUS SAFETY ISSUE THAT COULD POTENTIALLY CAUSE A LOSS OF CONTROL AND CONTRIBUTE TO INJURIES OR WORSE TO THE VEHICLE OCCUPANTS. PERSONNEL AT THE DEALERSHIP HAVE CONFIRMED TO ME THAT THEY HAVE HEARD OF THIS SITUATION AND THAT SOME TRUCKS ARE ABSOLUTELY PERFECT WHILE OTHERS DEVELOP THIS CONTINUING PROBLEM. THIS VIBRATION BEGINS AT APPROXIMATELY 68 MPH AND CONTINUES TO AT LEAST 76 MPH AND IS FELT THROUGH THE SEAT, ACCELERATOR AND STEERING WHEEL. I DO HAVE SOME OF THE "REPAIR" DOCUMENTS BUT THEY ARE INCOMPLETE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113455July 24, 2018
STRUCTURE:BODY
RANDOM CHIPS IN PAINT APPEARING ON VARIOUS SURFACES OF TRUCK. I LIVE IN CITY AND MOSTLY HIGHWAY DRIVING. THE TRUCK IS GARAGE KEPT. CHIPS ON PAINT NEAR DRIVER PILLAR, PANEL NEAR GAS TANK, PASSENGER REAR PANEL, AND TAILGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112861July 21, 2018
POWER TRAIN
THE RETURN LINE FROM THE TRANSMISSION COOLER IS RUBBING ON THE BUMPER MOUNT BRACKET. MY VEHICLE HAS JUST OVER 9000 MILES ON IT AND THE COVER AROUND THE LINE IS ALREADY WORN THROUGH. THE WAY THE LINE IS MOUNTED OFFERS NO FLEXIBILITY TO PUSH IT AWAY FROM THE BUMPER BRACKET. THIS WILL EVENTUALLY LEAD TO A FAILURE OF THE RETURN LINE ON THE TRANSMISSION COOLER. I WAS INFORMED OF THIS ISSUE BY A POST ON A PUBLIC FORUM. THE PERSON THAT POSTED THIS ISSUE HAD A FAILURE OF THE RETURN LINE IN THE SAME SPOT DUE TO THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112780July 20, 2018
POWER TRAIN
8 SPEED TRANSMISSION CLUNKS WHEN SHIFTING INTO 2 GEAR AND AT TIMES FEELS LIKE YOU GOT REAR ENDED. WHEN IT DOWN SHIFTS INTO THE LOWER GEARS IT'S ALSO CLUNKS AND IS NOT SMOOTH. THIS IS HAPPENING WHEN GOING AT SLOW SPEEDS AND IS WORSE AFTER A COLD START . THE VEHICLE SHIFTS FINE AT HWY SPEEDS. I HAVE ALREADY BROUGHT IT TO THE DEALERSHIP TWICE AND PROBLEM IS STILL THERE. TALKING TO OTHER PEOPLE WITH GM 8 SPEED TRANSMISSION AND THEY ARE HAVING THE SAME ISSUE. 8 SPEED TRANSMISSION NEEDS RECALL. POSSIBLY TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112166July 18, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111910July 17, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT FAILED TO LATCH. THE CONTACT CALLED PRINCE CHEVROLET BUICK GMC OF VALDOSTA (4550 N VALDOSTA RD, VALDOSTA, GA 31602 (229) 242-3311) AND WAS WAITING TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 28,619.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110296July 9, 2018
STRUCTURE:BODY
PAINT CHIPPING OUT OFF NOWHERE.. MINI BLEMISHES WHERE PAINT IS JUST COMING OFF IN SPOTS NO DEALER ASSISTANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103532June 23, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
FOR NO APPARENT REASON THE STABILITRACK SERVICE INDICATOR WILL ACTIVATE IN A VARIETY OF SETTINGS, IE LOW SPEED ON A ROAD, HIGH SPEED ON AN INTERSTATE, PARKED IN A PARKING, ETC. I HAVE TAKEN THE VEHICLE TO OUR LOCAL GMC DEALER AND THEY ARE UNABLE TO REPLICATE THE ISSUE OR LOCATE A CODE THAT IS OCCURRING WHEN THIS WARNING INDICATOR ACTIVATES; THIS OCCURRED LAST WEEK AND AS RECENTLY AS THIS MORNING WHILE I WAS DRIVING TO WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103511June 22, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
FRONT BUMPER SENSORS NOT WORKING AS DESIGNED, TRANSMISSION HARD SHIFTING IN LOW GEARS (CITY STREETS AND HIGHWAY), CLOCK TIME CHANGING ON IT'S ON BY 15 MIN (STATIONARY), SPEED DISPLAY NOT FUNCTIONING (ON HIGHWAY AND CITY STREETS), WINDOWS GOING UP AND DOWN ON THEIR OWN (STATIONARY, IN MOTION), GPS WILL NOT COMPLETE TRIP DIRECTIONS (HIGHWAY), BLUE TOOTH FUNCTION LOSSES CALLS OR HAS STATIC INTERFERENCE (CITY STREETS, STATIONARY AND HIGHWAY)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101147June 11, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE LOWER CONTROL ARM FRACTURED, WHICH CAUSED THE FRONT PASSENGER WHEEL TO BECOME DETACHED. AS A RESULT, THE VEHICLE CRASHED INTO A GUARDRAIL. THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO BENNETT CHEVROLET IN EGG HARBOR TOWNSHIP, NEW JERSEY, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V256000 (SUSPENSION) A FEW DAYS AFTER THE CRASH. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 3,200.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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