Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11129658September 15, 2018
ELECTRICAL SYSTEM
GM WIRELESS CHARGING IN MY 2016 SILVERADO ISN'T COMPARABLE WITH ANY MODERN DEVICES. IT ONLY WORKS WITH THEIR RECOMMENDED DEVICES WHICH WASN'T STATED WHEN I BOUGHT THE TRUCK NEW FROM THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129142September 12, 2018
SUSPENSION
WHILE TAKING OFF FROM A STOP MY TRUCK IS MAKING A CLUNKING SCRATCH NOISE. ALSO WHILE BACKING OUT OF A PARKING SPACE IT ALSO MAKES THIS NOISE OR IF I HAVE TO TURN THE WHEEL IT MAKES A POPPING NOISE. THE FRONT DRIVER'S SIDE TIRE IS MORE WORN ON THE OUTSIDE THAN THE INSIDE. I'M TOLD BY THE DEALER THAT EVERY TIME THEY DO THE OIL CHANGE THEY ARE ROTATING MY TIRES. THIS DRIVER'S SIDE TIRE WORN HEAVILY ON THE OUTSIDE AND NO OTHER TIRES EVEN APPEAR TO LOOK THIS WAY. I NOTICED A RECALL ON THE 2016 CHEVROLET SILVERADO 1500 TRUCKS, BUT WAS TOLD BY GM THAT MY VEHICLE WAS NOT IN THAT RECALL, BUT MY TRUCK IS HAVING THE SAME ISSUES AS THE TRUCKS THAT WERE INVOLVED IN THE RECALL. I NEED THIS LOOKED INTO. GM RECALL NUMBER FOR THE 2016 CHEVROLET SILVERADO 1500 WAS 42190. BUT AGAIN, I WAS TOLD BY GM THAT MY VEHICLE'S VIN WAS NOT LISTED UNDER THAT RECALL, BUT MY TRUCK IS HAVING THE SYMPTOMS OF HAVING FAULTY FRONT UPPER CONTROL ARM AND THE BUSHINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128191September 8, 2018
SERVICE BRAKES, POWER TRAIN
BRAKE VACUUM PUMP ISSUES DEALERS AWARE OF ISSUE & HAVE AN UPDATED VACUUM PUMP AVAILABLE. TRANSMISSION ISSUES WERE IT DOWN SHIFTS HARD AT TIMES & HAS A BAD SHATTERING WHEN UPSHISTING AT LOW SPEEDS TOOK IT 2 TIMES BEFORE WARRANTY EXPIRED SAID WAS JUST A SOFTWARE UPDATE. NEVER TOOK CARE OF ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128241September 8, 2018
POWER TRAIN
I EASED THE VEHICLE INTO THE PARKING SPACE, RELEASED THE GAS PEDAL, AND IT SURGED/JUMPED FORWARD. MY VEHICLE PUSHED THE OTHER VEHICLE IN OPPOSITE PARKING SPACE ABOUT A FOOT, CAUSING DAMAGE TO BOTH VEHICLES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11128065September 7, 2018
STEERING
4" OF PLAY IN STEERING WHEEL, 19500 MILES ON TRUCK, VEHICLE WANDERS WHEN DRIVING, WORSE ON THE HIGHWAY, VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122070August 24, 2018
STRUCTURE:BODY
MY TRUCK HAS LARGE SPOTS OF PAINT CHIPPING OFF ALL OVER THE TRUCK. HOOD, CAB, TAILGATE AND SIDES. IT WAS GARAGE KEPT WITH NO EXPOSURE TO HAIL OR CHEMICALS. THE SERVICE MANAGE AT THE DEALERSHIP ADMITTED IT WAS A DEFECT IN THE PAINT BUT THEY REFUSED TO COVER IT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121154August 20, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BOUGHT TRUCK NEW. BOUGHT A BRAND NEW FIFTH WHEEL TRAILER TO TOW. SOMETIMES WHILE TOWING THE TRAILER, THE TRUCK WILL "SHUDDER" WHILE DRIVING AT HIGHWAY SPEED. THIS HAS HAPPENED MAYBE 3 OR 4 TIMES IN THE 2 YEARS THAT I HAVE HAD THE TRUCK AND TRAILER. IT "SHUDDERS" BAD ENOUGH THAT IT HAS NEARLY CAUSED AN ACCIDENT. WHEN IT DOES THIS, THE STABILITRAK, TRACTION CONTROL AND ALL MY GAUGES COME ON. THE SPEEDOMETER AND TACH RESET. ALL THIS WHILE DRIVING. BROUGHT TO THE DEALERSHIP AND ALL THEY DO IS POINT THE FINGER AT THE TRAILER MANUFACTURER. TRAILER MANUFACTURER SAYS THEY ARE AWARE OF THE ISSUE, AND IT IS ONLY HAPPENING TO CHEVY TRUCKS THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE TRUCK AND TRAILER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119637August 13, 2018
EXTERIOR LIGHTING
THE REAR LEFT TURN SIGNAL, TAIL LIGHT ASSEMBLY WORKS SPORADICALLY. IT'S A VERY EXPENSIVE PART ON A VEHICLE WITH 45000 MILES THAT SHOULDN'T QUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115560August 3, 2018
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING BETWEEN 60-75 MPH, THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (JIM BUTLER CHEVROLET, 759 GRAVOIS BLUFFS BLVD, FENTON, MO 63026) WHO REPLACED THE TIRES AND ROTATED AND BALANCED THE WHEELS, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 38,800. **TR CONSUMER STATED I HAD THE DEALER REINSTALL THE ORIGINAL WHEELS AND TIRE AND THE AGAIN ROAD FORCE BALANCE TIRES AND WHEELS THE VIBRATION WAS THE SAME. WHEN I BOUGHT THIS TRUCK USED IN GALESBURG, IL YEMM CHEVROLET 248 MILES NORTH OF WHERE I LIVE, I HAD A CLEAN CARFAX CHECK GIVEN TO ME BY THE DEALER NOTICED THAT IT HAD A VIBRATION SO I PUT A NEW SET OF WHEELS AND TIRES GM (FACTORY WHEELS) THE TRUCK HAD THE SAME VIBRATIONS AFTER 6 TIMES GETTING THE WHEELS TIRE BALANCED (ROAD FORCED) I WAS TOLD THE 5TH TIME THAT THE PROBLEM WAS FIXED AND SENT HOME. HAD THE DEALER REINSTALLED THE ORIGINAL WHEELS AND TIRE WITH ANOTHER ROAD FORCE BALANCE STILL HAD THE VIBRATION, I WAS TOLD BY JIM KRIBBS AT JIM BUTLER THAT HE NEW THE GM REGIONAL MANAGER THAT HE WOULD GET THIS PROBLEM SOLVED. UPDATED 10/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115441August 2, 2018
STEERING
STEERING IS ALWAYS A BIT LOOSE. AT ONLY 70,000 THE ABS AND STABILITRAK WARNINGS CAME ON. TOOK THE VEHICLE TO THE DEALER AND LEARNED THAT THE PITMAN SHAFT IS BACKING ITSELF OUT OF THE STEERING ASSEMBLY. NOT COVERED BY WARRANTY. YET, CHEVY HAS 6 TSBS ON THIS ISSUE (THE LATEST SAYING TO USE SOME LOCK-TITE ON IT); THEY HAD A NEWLY DESIGNED PART; AND, CHECKING INVENTORY YOU LEARN THAT DEALERS HAVE NEW STEERING ASSEMBLIES IN INVENTORY FOR 2016 AND 2017. SEEMS AS THOUGH CHEVY KNOWS IT HAS A SERIOUS SAFETY/STEERING ISSUE AND HAVE MADE A BUSINESS DECISION TO NOT RECALL UNTIL THERE IS A CATASTROPHIC FAILURE AND PEOPLE DIE. THERE ARE OTHER REPORTS ON THIS SITE OF FAILURES AT MILEAGES FROM 1700 ON UP. THIS CLEARLY IS THE RESULTS OF A DESIGN OR SYSTEM FLAW AND IS SYSTEMIC. THIS MATTER NEEDS TO BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114708July 31, 2018
WHEELS
HELLO I PURCHASED A BRAND NEW 2016 CHEVROLET SILVERADO K3500 LTZ DUALLY FROM (XXXX) IN LAKEVILLE, MN FEB 2017 I HAD APPROXIMATELY 25K MILES ON IT AND I HAD NOTICED THE FRONT TIRES WERE STARTING TO FEATHER AND MAKING A STRANGE NOISE AND THE TREAD STARED TO CHUNK OFF. SO I BROUGHT IT IN TO THE ABOVE DEALER AND THEY GET MICHELIN TO COVER 30% FOR A NEW SET OF FRONT TIRES WHICH STILL COST ME APPROX. $700.00. WELL 6 MONTHS LATER I HAVE 21K MILES ON THE NEW TIRES AND THEY ARE STARTING TO DO THE SAME THING I BROUGHT THE TRUCK IN TO THE DEALER TWO WEEKS AGO TO HAVE THEM ASSESS THE SITUATION AND HAVE YET TO HEAR BACK FROM THEM. SO ONE WEEK AGO TODAY I CALLED GM DIRECTLY AND THEY TOLD ME THEY WOULD CALL BACK WITH IN TWO BUSINESS DAYS AND OR NO LATER THAN FRIDAY. WELL FRIDAY HAS PASSED I DO NOT KNOW WHAT TO DO I USE THIS TRUCK TO MAKE MY LIVING AND I AM VERY CONCERNED ABOUT SAFETY AND THE PRE MATURE WEAR ON THE TRUCKS FRONT END COMPONENTS. THERE IS A STRANGE VIBRATION IN THE FRONT END AND IT PULLS TO ONE SIDE OR THE OTHER ON THE FREEWAY THE DEALER HAS ALIGNED THE FRONT END WITH NO RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113548July 25, 2018
SERVICE BRAKES
TS BULLETIN NO.: PIT5361B BRAKES LOSE VACUUM AT LOW SPEED (EG. STOP/START TRAFFIC, FAST FOOD DRIVE THROUGH LANES). IT'S AS IF THE ENGINE WAS TURNED OFF WHILE BRAKING. CHEVROLET CHARGED $645 TO REPLACE VACUUM PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112113July 18, 2018
STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING AND TURNING INTO A FUEL STATION, UNKNOWN WARNING INDICATORS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO SLAM ON THE BRAKE PEDAL TO AVOID HITTING A PERSON AND A GAS PUMP. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND IT OPERATED NORMALLY AS THE POWER STEERING WAS RESET. THE VEHICLE WAS TAKEN TO THE DEALER (ALAMO CITY CHEVROLET, 9400 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 987-2134) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING SHORTED OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS AWAITING A CALL BACK AS THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111847July 17, 2018
STEERING
I BOUGHT THE TRUCK BRAND NEW IN MARCH OF 2016. AT JUST OVER 2 YEARS AND 40,000 MILES, THE ELECTRIC POWER STEERING SYSTEM STARTED FAILING INTERMITTENTLY WHILE DRIVING THE VEHICLE, SEIZING CONTROL OF THE STEERING. IT HAPPENED WHILE STOPPED, THEN IT HAPPENED WHEN TURNING ON A CITY STREET. EXTREMELY DANGEROUS AND SHOULD NOT HAPPEN ON A NEW VEHICLE. CHEVY IS REFUSING TO DO ANYTHING ABOUT IT EVEN THOUGH THIS WAS A KNOWN ISSUE AND RECALL ON THE '14 & '15 MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110264July 9, 2018
SERVICE BRAKES
WAS GOING DOWN A STEEP HILL IN KENTUCKY IN STOP AND GO TRAFFIC AND WITHOUT WARNING THE BRAKE PEDAL GOT REALLY HARD TO PUSH AND THE TRUCK DIDN'T WANT TO STOP. ALSO HAPPENED AT A LOW RPM GOING DOWN THE APPROACH OF A DRIVEWAY. I AM ABLE TO DUPLICATE IT. ALSO AT RED LIGHTS IF I PUMP THE BRAKES THEY BECOME REALLY HARD TO PUSH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109983July 7, 2018
SUSPENSION, WHEELS, UNKNOWN OR OTHER
PURCHASED BRAND NEW CHEVY SILVERADO 1500 IN 2016, NOTICED SIGNIFICANT SHAKING OF VEHICLE 11 MONTHS INTO OWNING. THIS VEHICLE IS SOLELY USED FOR A DAILY TO AND FROM OFFICE JOB COMMUTE, CONSUMING APPROXIMATELY 45 MILES A DAY, MOSTLY HIGHWAY. THE VEHICLE UPON REACHING 70 MPH SHAKES TERRIBLY, ENOUGH TO SHAKE MY COFFE OUT OF THE CUP. AT THE SAME TIME I ALSO BEGAN TO NOTICE THE QUICK WEARING AND FEATHERING/WARPING OF MY TIRES ON THE INSIDE TREAD AREA. TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD I NEEDED NEW TIRES, MIND YOU AT UNDER 19,000 MILES AND THE SHAKING "SHOULD" STOP. HAD THE TIRES REPLACED ALONG WITH AN ALIGNMENT AND THE ISSUE STILL REMAINS. THE DEALERSHIP HAS BEEN CONSISTENT WITH GIVING ME THE RUN AROUND. SPOKE WITH SEVERAL SILVERADO OWNERS WHOM HAVE THE ISSUES, SOME EARLIER IN OWNERSHIP WHILE OTHERS SOMETIME LATER. APPARENTLY THIS ISSUE HAS BEEN GIVEN A NAME "CHEVY SHAKES". SEARCHED ON LINE FOR THIS ISSUE AND SURPRISINGLY THE PROBLEM IS WELL DOCUMENTED/DISCUSSED. I'M GETTING THE PERCEPTION THAT THIS IS A HUGE PROBLEM AND CHEVY IS DOING THEIR BEST TO COVER IT UP. FILING THIS COMPLAINT TO GO ALONG WITH THE OTHERS. HOPEFULLY THIS PROBLEM IS ADDRESSED WITH A PREVENTIVE MINDSET RATHER THAN WAITING FOR SOMEONE TO GET SERIOUSLY INJURED OR KILLED. IT'S TIME FOR A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104097June 26, 2018
SERVICE BRAKES
THE BRAKES FAIL(PERIODICALLY) AT LOW RPM DUE TO VACUUM BOOSTER PUMP FAILURE. TYPICALLY HAPPENS WHEN MOVING SLOWLY AT IDLE - ROLLING DOWN A DRIVEWAY ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102259June 18, 2018
STEERING
STEERING WHEEL DEVELOPS 3 TO 4 INCHES OF SLOPPINESS OR LASH. LASH WILL CHANGE ACCORDING TO SPEED. UNDER 25 MPH NO LASH. BUT AT HIGHER SPEEDS LASH DEVELOPS. HARD TO KEEP VEHICLE IN CENTER OF LANE. ESPECIALLY WHEN DRIVING MOUNTAIN HIGHWAYS WITH CURVES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101584June 13, 2018
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE WAS STATINONARY, AND WAS HIT FROM THE REAR AND PUSHED INTO ANOTHER VEHICLE ON A HIGHWAY. I HAVE DAMAGE TO REAREND, DRIVER SIDE AND FRONT END. AFTER THE ACCIDENT I RECIEVED AN EMAIL THAT THERE WAS A CRITICAL ISSUE WITH AIRBAGS, MY AIRBAGS DID NOT DEPLOY. CONTACTED GM ABOUT ISSUE WAS TRANSFERRED TO ESIS/CENTRAL CLAIMS FOR GM, THEY SENT OUT AND INSPECTOR TO PULL CRASH DATA, I WAS GIVEN COPY OF CRASH DATA, AND CRASH DATA STATED AIRBAGS DEPLOYED WHEN THEY DID NOT, IT ALSO SHOWED A CODE B0052-00 WHICH IS AN AIRBAG DEPLOYMENT CODE. AFTER WEEKS OF BACK AND FORTH MY CLAIM WAS DENIED FOR PRODUCT DEFECT ON 06/12/18,
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11100179June 6, 2018
STEERING
DRIVING DOWN A COUNTRY ROAD THE POWER STEERING FAILED WHILE GOING AROUND A CORNER AT 40MPH AND CAME BACK ALMOST CAUSING TOTAL LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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