Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10397669April 19, 2011
SERVICE BRAKES, HYDRAULIC
MY WIFE AND I WERE TRAVELING DOWN A STEEP HILL WITH A STOP SIGN AT THE BOTTOM. I PROCEEDED TO BEGIN PUMPING THE BRAKES TO SLOW DOWN, AS I WAS PUMPING THE BRAKE, THE PEDAL KEPT GOING DOWN FURTHER AND FURTHER TO THE FLOOR. IT WENT ALL THE WAY TO THE FLOOR AND A RED WARNING LIGHT CAME ON TELLING ME TO SERVICE THE BRAKE SYSTEM. I USED THE EMERGENCY BRAKE AT THE LAST MINUTE TO COME TO A COMPLETE HALT. I GOT OUT AND NOTICED SOME OIL ON THE PAVEMENT THAT TURNED OUT TO BE BRAKE FLUID. I STOPPED AT AN AUTO PLACE AND BOUGHT A LARGE BOTTLE OF BRAKE FLUID TO FILL THE MASTER CYLINDER. I THEN STEPPED ON THE BRAKE AND COULD SEE THE FLUID SPEWING OUT OF ONE OF THE BRAKE LINES. THE BRAKE LINES ARE VERY BADLY CORRODED. I TOWED THE VEHICLE TO MY NEIGHBORHOOD MECHANIC AND HE INFORMED ME THAT ANOTHER CHEVY TRUCK WAS THERE WITH THE SAME PROBLEM. THIS NEAR MISS TRULY SCARED BOTH ME AND MY WIFE AND WE WERE BOTH GRATEFUL WE DIDN'T HAVE A SERIOUS CRASH. THE VEHICLE IS NOW AT A CHEVY DEALER FOR REPAIR AND THEY WILL BE STARTING THE WORK ON THURSDAY, APRIL 21ST. I DID CONTACT GM TO COMPLAIN ABOUT WHAT I BELIEVE IS A VERY SERIOUS SAFETY ISSUE, THEY HAVE CALLED ME TO ASK FOR THE DETAILS. I'VE RESEARCHED THIS PROBLEM ONLINE AND FOUND THAT THERE ARE NUMEROUS CHEVY TRUCK VEHICLES WITH THE SAME CORRODED BRAKE LINES SO I DECIDED TO PUT IN A COMPLAINT. THE NHTSA HAS COMPLAINT #ODI 10358067 ALREADY IN IT'S DATABASE AND I SUSPECT MANY OTHERS BASED ON WHAT I SEE ONLINE. CHEVY BRAKES SYSTEMS HAVE 365 COMPLAINTS NOTED AT EDMUNDS.COM. AND I QUESTION HOW MANY HAVE NOT BEEN REPORTED. JUST A NOTE, I AM AN EX-ENGINEER AND BELIEVE THE DESIGN IS VERY POOR AND THAT THE MATERIAL CHOSEN ACTUALLY BEGS FOR FAILURE. GM ENGINEERS SHOULD BE ASHAMED OF THE DESIGN. PLEASE CONTACT ME IF YOU HAVE QUESTIONS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396780April 19, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
COMPLETE FAILURE OF THE DASH CLUSTERS, NO OIL PRESSURE READING, NO SPEEDOMETER READING THAT COULD RESULT IN TICKETS OR ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396693April 18, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE EXHAUST MANIFOLD BOLTS ARE BROKEN ON MY 2004 CHEVROLET 2500 HD TRUCK. THEY ARE ALSO BROKEN ON MY SONS 2004 GMC 2500 HD AND MY BROTHERS 2005 GMC 2500HD. SOMETHING IS WRONG WITH THAT AND SOMETHING SHOULD BE DONE BEFORE THEY CATCH FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395994April 15, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, THE FRONT DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE CONTACT SUFFERED MINOR INJURIES FROM THE AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 61,900. UPDATED 05/24/11*LJ UPDATED 05/26/11*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10396333April 11, 2011
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING HOME FROM THE GAS STATION MY BRAKE PEDAL WENT TO THE FLOOR AND I LOST MY BRAKES, I HAD THE TRUCK TOWED HOME ONLY TO FIND OUT THAT THE BRAKE LINES WERE LEAKING BRAKE FLUID. THE LINES WERE SO RUSTED THAT THEY HAD HOLES AND HAD FALLEN APART. I HAD TO HAVE ALL THE BRAKE LINES REPLACED FROM FRONT TO BACK ON THE ENTIRE TRUCK, THE TRUCK WAS COMPLETELY UNSAFE DUE TO ALL THE BRAKE LINES BEING SO RUSTED, MY TRUCK IS PRIMARILY USED TO PULL MY 5TH WHEEL CAMPER. THAT DAY I HAD FILLED UP WITH GAS TO LEAVE THE NEXT MORNING FOR A CAMPING TRIP. I THANK GOD THAT MY FAMILY WAS NOT IN THE TRUCK AND NO ONE GOT HURT. WHEN I LOST MY BRAKES ON APRIL 8, 2011 I WAS FORTUNATE ENOUGH TO BE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT HITTING ANYONE OR ANYTHING THING, I WAS DOING ABOUT 40 MPH AND HAD TO PULL THE EMERGENCY BRAKE TO HELP SLOW ME DOWN AND STOP. IT WAS A FRIGHTFUL EXPERIENCE. MY TRUCK ONLY HAS 54,350 MILES ON IT AND IS VERY WELL MAINTAINED. REPLACING ALL THE BRAKES LINES HAS BEEN VERY EXPENSIVE. I NOW AM CONCERNED ABOUT THE FUEL LINES WHICH DO NOT LOOK MUCH BETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394487April 6, 2011
SERVICE BRAKES, HYDRAULIC
TRUCK HAD A SUDDEN AND COMPLETE FAILURE OF THE BRAKING SYSTEM. THE FAILURE RESULTED IN A LOW SPEED COLLOSION WHEN THE VEHICLE WOULD NOT STOP AND THE PEDAL WENT TO THE FLOOR. UPON EXAMINATION OF THE TRUCK, IT WAS DETERMINED THAT A STEEL BRAKE LINE HAD BURST AND WAS RELEASING BRAKE FLUID. ALL THE BRAKE LINES APPEAR TO HAVE EXCESSIVE CORROSION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10394493April 6, 2011
ELECTRICAL SYSTEM
INSTURMENT PANEL MAKING NOISE AND MALFUNCTIONING. HAPPENED SINCE ABOUT 40,000 MILES ON TRUCK. THEN A FEW DAYS AGO SMOKE WAS COMING FROM DASH. SHUT TRUCK OFF AND DISCONNECTED BATTERY. CALLED THE DEALER AND THEY SAID WARRANTY HAD JUST EXPIRED IN JANUARY. CALLED GM THEY SAID TO TAKE IT TO A DEALER FOR A DIAGNOSTIC TEST AND THEY WOULD SEE IF THE WOULD "POSSIBLY HELP" WITH THE COST OF REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394262April 5, 2011
ELECTRICAL SYSTEM
I RECENTLY PURCHASED IN CHEVY 2500 HD SILVERADO FROM AN INDIVIDUAL AND THE GAUGES ON THE DASH ARE NOT WORKING PROPERLY. LUCKILY, THE PERSON I BOUGHT IT FROM WAS HONEST ENOUGH TO LET ME KNOW THIS BEFORE I TEST DROVE THE TRUCK. HE TOLD HE HAD ALREADY SPOKE TO THE LOCAL CHEVY DEALER AND THEY SAID IT WAS A COMMON PROBLEM AND IT COULD BE REPAIRED UNDER WARRANTY IF THE VEHICLE HAD UNDER 75,000 MILES.THE TRUCK HAD 142,XXX WHEN I GOT IT. I TALKED TO ANOTHER MECHANIC AND HE ALSO VERIFIED THAT THIS IS A COMMON PROBLEM WITH THESE TRUCKS, AS IS A HOLE BEING EATEN UP IN THE TRANSFER CASE OF THE 4X4. THE REPAIR ESTIMATE I GOT IS $350. I THINK A CLASS ACTION LAWSUIT SHOULD BE FILED ON BEHALF OF ALL THE CURRENT OWNERS( OR PERSONS THAT HAD TO PAY FOR THIS REPAIR) AGAINST GM. I AM UNABLE TO MONITOR MY SPEED, TEMP, OIL PRESSURE, VOLTAGE, FUEL OR TRANS TEMP ACCURATELY BECAUSE OF THIS. IF THE MOTOR WERE TO BURN UP DUE TO OVERHEATING, I WOULD HAVE NO WAY OF KNOWING IT UNTIL IT WAS TOO LATE. IF ANYONE KNOWS OF A LAWYER WILLING TO TAKE ON A CASE SUCH AS THIS, I WILL BE MORE THAN WILLING TO SIGN MY NAME DUE TO THE FACT I AM HAVING TO PAY FOR THE REPAIR TO AVOID MORE SERIOUS DAMAGE TO THE VEHICLE OR A POSSIBLE OF LIFE IF THE VEHICLE WERE TO CATCH FIRE FROM OVERHEATING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394933April 4, 2011
SERVICE BRAKES, HYDRAULIC
A BRAKE LINE BURST DURING TESTING AFTER THE MASTER CYLINDER FAILED AND WAS REPLACED. THE TECH SAID ALL LINES WERE BADLY CORRODED AND NEED TO BE REPLACED. THE MASTER CYLINDER FAILED IN HEAVY TRAFFIC AT FREEWAY SPEED AND WOULD HAVE CAUSED A SERIOUS ACCIDENT IF WEREN'T FOR THE BRAKES ON THE TRAILER I WAS PULLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394101April 3, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS JUST DRIVING MY YUKON AND THE SPEEDOMETER WAS READING 100 MILES I KNEW SOMETHING WAS WRONG BECAUSE WHEN I STOP AND TURN IT OFF THE SPEEDOMETER STAYED AT 40 MILES AND I DON'T KNOW AT WHAT SPEED AM AT WHEN AM ON THE FREEWAY, I AS A MECHANIC SHOP AN THEY TOLD ME THAT I HAD TO GO TO THE DEALER FOR THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392886March 25, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE BRAKE LINES WERE CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,986.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392489March 22, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS A LARGE WATER LEAK IN THE VEHICLE IN WHICH HE BELIEVED COULD POSSIBLY HAVE BEEN ANTI-FREEZE. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE SPEEDOMETER MALFUNCTIONED AND WHILE PARKED, THE SPEEDOMETER INDICATED THAT THE CONTACT WAS TRAVELING 90 MPH. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED HIM THAT THE HEAD WAS FRACTURED AND THE INSTRUMENT CLUSTER WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390519March 17, 2011
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL APPROACHING A RED LIGHT AND FELL TO THE FLOOR. THE CONTACT PULLED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE TOW TRUCK DRIVER INFORMED THE CONTACT THAT THE BRAKE LINE WAS BROKEN. BRAKE FLUID WAS LEAKING AND THE UNDER CARRIAGE WAS SEVERELY COVERED WITH RUST. THE VEHICLE WAS IN THE DEALERS POSSESSION FOR DIAGNOSTIC TESTING AND REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 52,000 . THE DEALER REPLACED ALL THE STEEL BRAKE LINES AND BLED THE BRAKE SYSTEM. UPDATED 05/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390500March 17, 2011
STEERING
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 5 MPH MAKING A RIGHT TURN HE HEARD A LOUD CLANKING NOISE COMING FROM THE STEERING SHAFT. THE FAILURE ONLY HAPPENED WHENEVER HE MADE A LEFT OR RIGHT TURN. THE FAILURE HAD BEEN ON GOING SINCE 2006. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE. HE WAS ADVISED BY THE DEALER THAT THEY HAD SEVERAL COMPLAINTS ABOUT THE FAILURE BUT IT WAS NOT A SAFETY ISSUE. HE STATED THAT OVER TIME THE FAILURE HAD BECOME PROGRESSIVE WORSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 36,472. UPDATED 04/15/11*LJ UPDATED 1/13/2012 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389778March 10, 2011
ELECTRICAL SYSTEM
I OWN A 2004 CHEVY SILVERADO AND I'M HAVING ISSUES WITH THE DASH CLUSTER ODOMETER READING CORRECTLY. I FEEL IT A SAFETY ISSUE WHEN YOU CAN NOT TELL HOW FAST YOU ARE GOING WHILE DRIVING. IF YOUR CAUGHT GOING 20 MPH ABOVE THE SPEED LIMIT, IT'S CONSIDERED DANGEROUS ENRECLIMENT. AM I WRONG? THE ODOMETER READS INCORRECTLY EVERY TIME I DRIVE MY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10388648March 7, 2011
SERVICE BRAKES, HYDRAULIC
WHEN COMING TO A STOP SIGN WITH MY 2004 CHEVY PICKUP THE BRAKE PEDAL WENT TO THE FLOOR, BUT I WAS ABLE TO STOP. AFTER GETTING OUT I SAW BRAKE FLUID COMING DOWN AT ABOUT THE DRIVERS DOOR ALONG THE FRAME. I TOOK IT TO A GARAGE TO BE REPAIRED AND WAS TOLD THAT I NEED NEW BRAKE LINES. ESPECIALLY THE ONES FROM THE MASTER CYLINDER AND THE FRONT BRAKES TO THE ABS CONTROLLER. WERE THESE LINES MEET THE FRAME THERE IS A PLASTIC CLIP AND AT THAT POINT THE LINES WERE ROTTED. AT THIS TIME ALL THE BRAKE LINES NEED TO BE REPLACED. ALSO IN THE PASS I HAD TO REPLACE ALL THE ROTORS ON THE TRUCK BECAUSE THEY WERE ROTTEN. THIS IS THE FIRST TIME I EVER SEEN A ROTOR THAT WAS ROTTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10388148March 3, 2011
ELECTRICAL SYSTEM
SPEEDOMETER STOPPED WORKING. ODOMETER IS STILL WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10387849March 2, 2011
SERVICE BRAKES, HYDRAULIC
I WAS TRAVELING DOWN THE ROAD APPROXIMATELY 30 MPH, WHEN I APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR. A LEAK IN THE FRONT LINE TO THE ABS PUMP CAUSED TOTAL BRAKE FAILURE. TRUCK COASTED TO A STOP AND HAD TO BE TOWED. THIS SHOULD NOT HAVE RESULTED IN TOTAL BRAKE FAILURE. I FEEL THIS COULD CAUSE A SERIOUS ACCIDENT AND SHOULD BE RECALLED BY CHEVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10387088March 1, 2011
ELECTRICAL SYSTEM
82000 MILES, SPEEDOMETER CLUSTER STOPPED WORKING. GAUGE SHOWS 75-120MPH AT ALL TIMES. IT IS UNKNOWN EXACTLY HOW FAST THE VEHICLE IS TRAVELLING AT ANY GIVEN TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382921February 16, 2011
POWER TRAIN:DRIVELINE
I HAVE A 2004 SILVERADO 1500 AND I HAD HEARD ABOUT A TSB FOR A PIN THAT ENGAGES THE CLUTCH ON THE AUTOMATIC TRANSMISSION FOR THE LSD REAR END. WITHOUT PREVIOUS ISSUES OR WARNING MY REAR END IN MY SILVERADO WENT OUT 2 DAYS AGO WHILE I WAS LEAVING FROM A STOP AT A RED LIGHT. THE CAR WAS RENDERED IMMOBILE AND I HAD TO HAVE IT TOWED TO MY LOCAL SHOP IN WHICH FOR EVERYTHING TO BE REPLACED IS GOING TO COST ~$2000. THIS TSB CAN SAVE ME THOUSANDS BUT SINCE THERE IS NO OFFICIAL RECALL, GM WILL DO NOTHING ABOUT IT. I KNOW JUDGING FROM THE TRUCK FORUMS THAT THERE ARE NUMEROUS OWNERS WITH THIS SAME ISSUE. PLEASE HELP GM MAKE THIS RIGHT FOR US LOYAL GM CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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