Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10259145February 17, 2009
ENGINE AND ENGINE COOLING
1. FOUND NEEDLE BEARINGS IN OIL DURING ROUTINE OIL CHANGE. 2. WAS TOLD ROCKER ARMS WERE FAILING, VEHICLE HAD ABOUT 75,000 MILES ON IT. 3. REPLACED ALL ROCKER ARMS, CLEANED OUT HEADS, REMOVED ENGINE OIL PAN CLEANED AND REMOVED ALL MATERIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258381February 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE
AUTOMATIC TRANSMISSION FAILED AT 58000 MILES. THIS TRUCK WAS NEVER USED FOR TOWING. THE REVERSE WENT OUT BACKING OUT THE GARAGE. ALSO, THE VENT AND VAPOR SENSOR FOR THE FUEL TANK FAILED. I WAS TOLD THERE HAVE BEEN MANY UPDATES FOR THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257740February 6, 2009
AIR BAGS
I HIT SOMEONE ALMOST DIRECTLY HEAD ON GOING ABOUT 50 MPH AND MY AIRBAGS DID NOT GO OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10257475February 4, 2009
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE, UNKNOWN OR OTHER
I AM WRITING REGARDING THE VERY POOR BRAKE LIFE AND PERFORMANCE FAILURE ON MY 2002 CHEVROLET PICKUP, 1500 SERIES PURCHASED NEW FROM A LOCAL DEALER. AT 19,500 MILES THE BRAKES WERE DIAGNOSED (ON 1-15-09) BY THE DEALER AS NEEDING COMPLETE OVERHAUL, A COST OF $571.00. THE PROBLEM WAS NOTICEABLE AT 12,000 MILES BY EXCESSIVE PEDAL TRAVEL, THE SAME WITH THE EMERGENCY BRAKE. NO ACTION WAS TAKEN OR NOTICE OF BRAKE WEAR INDICATED BY THE DEALER WHEN NOTIFIED. BY 17,000 MILES THE BRAKES WERE NOISY AND WHEN INFORMED THE DEALER SAID MY REAR ROTORS WERE RUSTY FROM LOW USE AND I SHOULD CONSIDER A REPLACEMENT. UNABLE TO BELIEVE MY BRAKES WERE WORN OUT ( I'M 65 YEARS OLD AND HAVE NEVER HAD A VEHICLES' BRAKES WEAR OUT ANY WHERE NEAR THIS MILEAGE) I DECIDED TO DRIVE IT MORE OFTEN TO REMOVE THE RUST. DURING THIS TIME MY TEENAGE DAUGHTER, WITH ME AS A PASSENGER, NEARLY HIT A SEMI UNEXPECTEDLY BLOCKING OUR LANE, BECAUSE THE BRAKES WORKED VERY POORLY. THIS WAS IN THE FALL OF 08. IN NOVEMBER AND DECEMBER 08, I WROTE TO THE DEALER REQUESTING COST SHARING FOR BRAKE REPAIR. NO RESPONSE.. THEN, IN LATE DECEMBER I WROTE TO GM , CUSTOMER AFFAIRS, IN DETROIT,MI. REQUESTING COST SHARING DUE TO PREMATURE WEAROUT. THEY REQUESTED THE COST ESTIMATE ON 1-15-09 AND THEN REFUSED OR DENIED ANY ASSISTANCE BASED ON "LOW USE". I AM WELL AWARE OF A BROAD PROBLEM WITH EARLY BRAKE WEAR ON 2001 TO 2004 (ADMITTED BY SERVICE REPS AT THE DEALER) LIGHT DUTY GM TRUCKS, MOSTLY DUE TO RUSTY ROTORS, ESPECIALLY ON THE REARS. THIS IS FURTHER EVIDENCED BY THE DEALER ESTIMATE WHICH SHOWED EXPENSIVE REPLACEMENT "CERAMIC" PADS, WHICH WERE NOT ORIGINAL EQUIPMENT. THE DEALER ALSO ADMITTED THAT AT ONE TIME THEY TRIED TO ADD A "KIT" TO SHIELD THE REAR ROTORS FROM SALT SPRAY. THESE ARE ALL EVIDENCE OF DEFECTIVE PARTS, SOMETHING THAT SHOULD BE COVERED BY WARRANTY REGARDLESS OF THE VEHICLES AGE OR FREQUENCY OF USE. OR COVERED BY A RECALL. YOUR WEBSITE SHOWS THOUSANDS OF COMPLAINTS ON THIS ITEM. PLEASE ADD MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255627January 20, 2009
STEERING
I HAVE A 2002 CHEVY SILVERADO THE STEERING BOX WAS REPLACE AT 31,166 MILES AND AT 48,000 MILES ITS DOING THE SAME THING ALL OVER AGAIN YOU CAN NOT PARK THE TRUCK AND IF YOU ARE AT A STOP TRYING TO TURN THE WHEEL IS HARD AND A NOISE COMING FROM THE STEERING BOX THE FIRST TIME I HAD TO PAY 200.00 THIS TIME LOOKING TO IT I FEEL I SHOULD TO PAY NOTHING AT ALL AND THOUSANDS PEOPLE ARE HAVING THIS SAME PROBLEM I READ THIS ON A WEB SITE AND THIS IS A STEERING PROBLEM THAT COULD FAIL AND PEOPLE COULD GET KILLED OR KILL SOMEBODY WOULD YOU PLEASE LOOK IN TO THIS PROBLEM BEFORE IT IS TO LATE AND MAKE GM RECALL THE STEERING GEAR BOX THANK YOU ROGER SANSON *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254895January 13, 2009
VEHICLE SPEED CONTROL, WHEELS, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING LESS THAN 10 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE WAS SLOW TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT EXPERIENCED EXTREME DIFFICULTY COMING TO A COMPLETE STOP. IN ADDITION, THE STOPPING DISTANCE WAS INCREASED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FRONT WHEEL SPEED SENSOR CABLES HAD EXCESSIVE RUST. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 62,012 AND CURRENT MILEAGE WAS 62,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253356December 31, 2008
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO Z71. WHILE DRIVING APPROXIMATELY 15 MPH IN NORMAL CONDITIONS, THE VEHICLE LUNGED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FAILURE WAS RELATED TO THE SPEED SENSOR. THE SPEED SENSOR SYSTEM WAS REPLACED IN THE VEHICLE. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE CONTACT RECEIVED A RECALL NOTICE AND THE VEHICLE WAS REPAIRED FOR THE RECALL DEFECT; HOWEVER, THE FAILURE RECURRED. THE RECALL REMEDY HAS NOT CORRECTED THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN, NHTSA CAMPAIGN ID NUMBER, AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 94,000. UPDATED 03/04/09. *LJ UPDATED 03/06/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253382December 31, 2008
PARKING BRAKE
2002 CHEVY SILVERADO (1500 2WD) PARKING BRAKE FAILURE. SEE/REFERENCE MANUFACTURER CAMPAIGN #: 05042 OR NHTSA CAMPAIGN #: 05V161000. SHOULD BE EXTENDED TO AUTOMATIC TRANSMISSION VEHICLES. DEFECT SUMMARY: THE PARKING BRAKE FRICTION LININGS MAY WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE. CONSEQUENCE SUMMARY: IF THE PARKING BRAKE DOES NOT HOLD, UNINTENDED VEHICLE MOVEMENT COULD OCCUR, WHICH COULD RESULT IN A CRASH. CORRECTIVE ACTION: DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH A PBR PARKING BRAKE SYSTEM. ON VEHICLES EQUIPPED WITH THE TRW PARKING BRAKE SYSTEM, DEALERS WILL INSTALL A REDESIGNED PARKING BRAKE CABLE ASSEMBLY. THE RECALL BEGAN ON JULY 29, 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252612December 23, 2008
ENGINE AND ENGINE COOLING
I HAVE A 2002 CHEVY SILVERADO 2500 HD 4X5 8.1, I HAVE REPLACED THE CRANKSHAFT POSITION SENSOR A YEAR AGO AND NOW I AM GETTING THE ERROR CODE AGAIN STATING ITS IS BAD AGAIN. THIS IS NOT A CHEAP PART AND VERY DIFFICULT TO CHANGE, WHAT IS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252231December 18, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, EQUIPMENT
BROKEN EXHAUST BOLTS ON MY 2002 CHEVY 2500 HD TRUCK, I WENT TO THE LOCAL GARAGE AND THEY TOLD ME THEY HAD WORKED ON 6 OTHER TRUCKS WITH THE SAME PROBLEM. THERE WAS A GM SALES MEN THERE AND SAID THEY HAVE BEEN HAVING ALOT OF TROUBLE WITH THE BOLTS BREAKING ON THE 6.0 MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251579December 12, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE BACKING UP THE VEHICLE AT 1 MPH, THE REARVIEW MIRROR BECAME UNSTABLE. THE CONTACT CRASHED INTO A TELEPHONE POLE AND THE BRAKE LIGHTS CRACKED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER AND THEY STATED THAT GM WAS AWARE OF THE REARVIEW MIRROR FAILURE; HOWEVER, THERE WAS NO CURRENT REMEDY. THE COST TO REPAIR THE DAMAGES MADE TO THE VEHICLE WOULD BE $4,500. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT SOMEONE WOULD CALL THE CONTACT. THE FAILURE MILEAGE WAS 14,593 AND CURRENT MILEAGE WAS 14,661.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10251463December 11, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ANTILOCK BRAKES ACTIVATED WHILE DRIVING 5 MPH OR LESS. NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) WAS REFERENCED. THE FAILURE COULD CAUSE INCREASED STOPPING DISTANCES DURING LOW SPEED BRAKING APPLICATIONS, WHICH COULD RESULT IN A CRASH. THE RECALL APPLIES TO 21 OTHER STATES EXCEPT FOR KENTUCKY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER YET FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251298December 10, 2008
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE 2002 CHEVY SILVERADO 44,000 MILES. LOW SPEED PARKING $2,500 DAMAGE RESULTS IN NO BRAKES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10250605December 3, 2008
TIRES
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 3500. THE VEHICLE HAS GOODYEAR WRANGLER SRA TIRES, SIZE 215/85/16 (NA). WHILE DRIVING 70 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE VIBRATED EXCESSIVELY. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS BLISTERING ON THE SIDEWALL. THE TIRE HAS NOT BEEN REPLACED FOR THE DEFECT. THE MANUFACTURER HAS BEEN NOTIFIED OF THE DEFECTIVE TIRE. THE FAILURE AND CURRENT MILEAGES WERE 87,000. UPDATED 12/30/08 *CN THE CONSUMER STATED GOODYEAR REPLACED THE TIRES. UPDATED 01/02/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250252December 1, 2008
SERVICE BRAKES, HYDRAULIC
WHEN STEPPING ON BRAKES AT A LOW SPEED, I HAVE VERY LITTLE BRAKING. FEW TIMES CAUSED ME TO COME VERY CLOSE TO VEHICLE IN FRONT OF ME. LOOKED UP ON INTERNET PROBLEMS FOR THIS VEHICLE & FOUND RECALL 05068C. CALLED CHEVY & THEY SAID VEHICLE DOES NOT HAVE RECALL FOR BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249488November 21, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, HE HEARD A GRINDING NOISE. HE HAD THE TIRES ROTATED AND ASKED THE MECHANIC IF HE COULD EXAMINE THE BRAKES. HE NOTICED A CHUNKY RUST BUILD-UP ON THE BACK SURFACE OF THE BRAKES. THE DEALER STATED THAT THE REAR BRAKE PADS WERE MOST LIKELY WEARING AT AN ANGLE. THE CONTACT WAS INFORMED THAT HE WOULD PROBABLY NEED NEW ROTORS AND BRAKE PADS INSTALLED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 43,000 AND FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248819November 14, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 5 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD GRINDING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ANTILOCK BRAKE SYSTEM. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247728November 5, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD VIBRATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS WHILE BRAKING AT LESS THAN 10 MPH. SEVERAL MECHANICS STATED THAT HE NEEDED TO REPLACE THE FRONT WHEEL SPEED SENSORS LOCATED IN THE HUB. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VEHICLE HAS NOT BEEN REPAIRED OR PROPERLY DIAGNOSED. THE CURRENT MILEAGE WAS 49,080 AND FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247415November 1, 2008
SERVICE BRAKES, HYDRAULIC
UPON BRAKING PEDAL WENT TO FLOOR. RUSTED, PITTED MAIN BRAKE LINE FROM MASTER CYLINDER TO ABS PUMP. NO BRAKES. LINE REPAIRED. WHEN BLEEDING BRAKES ANOTHER LINE BURST. ALL LINES VERY RUSTED AND PITTED. ALL REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247174October 29, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT
WHEN TRAVELING AT A LOW RATE OF SPEED AND ATTEMPTING TO BRAKE THE ABS BRAKE SYSTEM ENGAGES AND DOES NOT ALLOW ME TO STOP WHEN NECESSARY. THIS HAPPENS EVERY TIME I TRY TO STOP AT A LOW RATE OF SPEED. THIS WAS CORRECTED ONCE BY RECALL NUMBER 05V379000, HOWEVER THE PROBLEM HAS NOT BEEN PERMANENTLY FIXED AND WE ARE IN DANGER EVERY TIME WE DRIVE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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