Chevrolet Silverado Complaints (2020)

902 consumer complaints on file.

#11421538June 20, 2021
ELECTRICAL SYSTEM
Momentary loss of electrical power going over bumps, stabilitrak warning then complete loss of cabin power, engine power and power steering. Corrects after approx 1 sec.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421583June 20, 2021
ELECTRICAL SYSTEM
While driving all warnings lights came on and all gage needles started moving back and forth.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421440June 18, 2021
POWER TRAIN
Popping sound and hard shifting during low RPM between low gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419541June 3, 2021
ENGINE
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving 10 mph, the vehicle drove through a puddle of water, shuddered and jerked then loss motive power. The contact was not able to restart the vehicle. The contact had the vehicle towed to a local dealer who inspected the vehicle and diagnosed the failure as water entering the engine, and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 21,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419225June 1, 2021
ENGINE
Service ESC and Service Parking Brake error. This was followed by loud pinging noises from the engine. Sounds like a misfire and knocking heads or valves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418841May 28, 2021
STEERING, ENGINE, SERVICE BRAKES
Driving 50mph and the truck starts bucking, backfiring, and missing. Code appeared on the dash stating service ESC. Lack of Power steering and braking I parked the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418895May 28, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
At least 3 times while driving the entire radio and information system has shut down while driving and completely gone black for 2-3 minutes and reset to factory reset This does not show as recall but worried that it may shut down vehicle completely Have told dealership during routine maintenance and they said they find no problem Obviously there is a reason this is happening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418619May 26, 2021
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
I was leaving work on May 17th and got in my 2020 Silverado and started the vehicle. Immediately codes were thrown on the dash stating that the power steering was out and that the ESC system needed serviced. The traction control system/ESC light was also illuminated on the dash. I was unable to turn the steering wheel whatsoever. I turned the vehicle off and restarted approximately three times all of which still were displaying the codes listed above. I let the truck sit for approximately 20 minutes and the codes had cleared themselves and the vehicle was functioning as it should. I immediately drove to the dealership and had it serviced. Dealership stated there was a programming issue related to the EBCM, which if I'm not mistaken was a recall already issued for the 2019 models. I have seen many instances online of this same issue occurring and sometimes impacting the ability to brake (if vehicle was in motion at time of onset). My onset occurred at approximately 14,000 miles while in park. Since the servicing (approximately 1 week) issue has not been replicated, but I am not sure if the problem has been fixed or if the computer is just functioning properly and will glitch again at some point in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417754May 19, 2021
ELECTRONIC STABILITY CONTROL (ESC), PARKING BRAKE
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving approximately 40 MPH, the vehicle suddenly started to shake and misfire. The contact stated that the ESC warning and service parking brake warning lights were illuminated. The contact coasted to the side of the road and restarted the vehicle. The contact took the vehicle to the dealer who diagnosed that the electronic stability control module had performed an automatic reset as designed. After the reset, the misfire occurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 7,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417370May 16, 2021
SERVICE BRAKES
Front brakes are squealing and don’t seem to stop like they should. Loud squeal starting at 5,000 miles and still continuing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415698May 9, 2021
POWER TRAIN, SUSPENSION, WHEELS
MY TRUCK HAS ALREADY HAD A SHIMMY FEEL IN THE TRANSMISSION AROUND 60 MPH IT SHOOK AND WOULD SLIP GEARS. I JUST HAD IT GET WORSE THIS WEEK. I ALSO NOTICED THAT THE FRONT END IS NOT SHAKING REALLY BAD FROM 60-75 MPH ON NEWLY PAVED ROADS. THE TRUCK USED TO DRIVE LIKE A DREAM NOW ITS DRIVING SO ROUGH AND THERE IS SOMETHING GOING ON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414320April 28, 2021
POWER TRAIN
THE VEHICLE DOES NOT SHIFT INTO 4WD LOW RANGE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER 4 TIMES TO CORRECT THE ISSUE BUT THE ISSUE STILL OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413375April 22, 2021
BACK OVER PREVENTION
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE REAR BACK UP CAMERA FAILED TO OPERATE AS NEEDED WHILE DRIVING OVER A BUMP. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT SPOKE WITH RESSLER CHEVROLET (8474 HUFFINE LN, BOZEMAN, MT 59718) WHERE HE WAS INFORMED THAT THERE WAS NO FIX FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412907April 19, 2021
ELECTRICAL SYSTEM
INFOTAINMENT SYSTEM RANDOMLY SHUTS DOWN COMPLETELY(SCREEN TURNS OFF ALONG WITH ALL AUDIO AND CONNECTED DEVICES). ALSO THE USB PORT REFUSES TO CONNECT AND/OR RANDOMLY DISCONNECTS ITEMS ATTACHED TO IT. THIS HAPPENS WHILE THE VEHICLE IS STOPPED OR IN MOTION. IT HAS DONE IT ON THE HIGHWAYS, FREEWAYS, INTERSTATES, CITY STREETS, COUNTRY ROADS, DIRT TRAILS, MY WORKS PRIVATE PROPERTY, EVERYWHERE IN SHORT. HAPPENS ON HOT SUMMER DAYS AND COLD WINTER NIGHTS. ITS 100% RANDOM. CHEVY KNOWS OF THE ISSUE BUT HAS REFUSED TO FIX FOR MORE THAN A YEAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408361April 16, 2021
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT THAT INCLUDED A ROLE OVER AND THE AIR BAGS DID NOT DEPLOY. GM SENT OUT ENGINEERS TO INVESTIGATE BUT SAID NOTHING WAS WRONG EVEN THOUGH THE AIR BAG MALFUNCTION LIGHT CAME ON DURING AND AFTER THE ACCIDENT. MY ROOF, WINDSHIELD WAS CAVED IN AND MY FRONT END TOOK HEAVY DAMAGE. ALL FOUR TIRES WERE BLOWN AND THEY SAID NOTHING WAS WRONG WITH THE AIR BAG SYSTEM. ONSTAR REPORTED THE AIR BAG ISSUE TO ME THROUGH EMAIL AS WELL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11408208April 15, 2021
WHEELS
MICHELIN TIRE EXPLODED WHILE DRIVING ON A HIGHWAY APPROXIMATELY 30 MPH, NO PROBLEMS BEFORE. ONLY 14,500 MILES DRIVEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407413April 10, 2021
STRUCTURE:BODY, WHEELS
VEHICLE BOUGHT NEW FROM DEALER DEC 2020. I DECIDED TO REPLACE SOME LIGHTS SO, I LOWERED THE SPARE TIRE FOR BETTER ACCESS WHILE REPLACING A LIGHT BULB. I NOTICED EVERYWHERE THE SPARE TIRE AND THE FRAME CROSS MEMBERS COME INTO CONTACT THE PAINT HAS RUBBED AWAY AND RUST HAS BEGUN TO FORM. ALSO, THE SIDEWALL OF THE SPARE TIRE HAS CORRESPONDING SPOTS WHERE THE RUBBER HAS WORN AWAY. THIS LEADS ME TO HAVE CONCERNS AS TO THE SPARE TIRE'S AVAILABILITY IN THE EVENT OF A FLAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406377April 5, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE ENGINE LIGHT HAS COME ON 3 TIMES WITH A TRUCK WITH ONLY 9000 MILES ON IT I TOOK IT TO THE DEALERSHIP WHO GAVE ME A CODE OF P12A6 THEY TOLD ME CHEVROLET IS AWARE OF THIS PROBLEM BUT HAS NOT COME UP WITH SOLUTION YET OR EVEN WROTE A PROGRAM TO REFLASH THE COMPUTER. NOW I HAVE A PAPER WEIGHT IN MY DRIVEWAY AND BEING THAT I LIVE IN A DUAL TOWN TRYING TO FIND A DEALERSHIP THAT WILL FIX IT AND PROVIDE RENTAL CAR OR TRUCK. THIS DEFECT CAN BE MULTIPLE REASONS WITH THE ENGINE HARNESS WIRES CHAFFING OR TORQUE CONVERTER OR TRANSMISSION PLUS THE WHOLE ELECTRICAL SYSTEM NOT CRANKING OVER THE TRUCK FROM WHAT I WAS TOLD LAST TIME. NOW I'M WAITING TILL 730 TO CALL A DEALERSHIP SEE IF THEY HAVE A ROLL TRUCK TO PICK IT UP AND GET IT TO A DEALERSHIP WHERE THEY CAN TRY TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406304April 4, 2021
POWER TRAIN
2020 SILVERADO 1500 DURAMAX. TORQUE CONVERTER FAILED WITH 6700 MILES ON NEW LEASED VEHICLE. ORIGINALLY BEGAN HAVING TRANSMISSION ISSUES IN NOV 2020 WITH SURGING WHILE STOPPED IN COLD WEATHER. DEALER RESEATED ALL CONNECTIONS. BEGAN TO HAVE LOUD WHINING WHEN SHIFTING. TOOK BACK TO DEALER AND INFORMED IT IS TURBO WHINE. NOT CONVINCED. MARCH 2021 BEGAN SURGING AGAIN. RETURNED TO DEALER AND KEPT FOR WEEK. MECHANIC STATED COULD NOT PRODUCE PROBLEM. AS I DROVE TO THE MAIN STREET AT DEALERSHIP BEGAN SURGING. RETURNED TO SERVICE, MGR GOES WITH ME AND CONFIRMS ISSUES WITH WHINE AND SURGE. BACK IN THE SHOP. THAT WAS 22 MARCH AND AS OF 8 APRIL; TORQUE CONVERTER FAILURE AND ORDERED NEW BELL HOUSING. GOING ON 4 WEEKS WITHOUT TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406157April 2, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, POWER TRAIN
MY LIGHTS IN THE DASH INSIDE THE TRUCK. GO FROM BRIGHT, TO DARK BLACK ALL THE TIME SINCE APRIL 2020. MY 4 WHEEL DRIVE ENGAGE, WONT WORK. 12/12/2020 IN THE SNOW TRYING TO DRIVE HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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