Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11142825October 26, 2018
STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE BACKING OUT OF A DRIVEWAY, THE STEERING LOST POWER AND THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT CALLED DAN CUMMINS CHEVROLET BUICK DEALER AT 859-987-4345 (LOCATED AT 1020 MLK JR BLVD, PARIS, KY 40361) ADD WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. *TT UPDATED 12/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142870October 26, 2018
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, POWER TRAIN
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE LOCKING NUT IN THE GEAR SYSTEM WAS LOOSE. THE VEHICLE WAS TAKEN TO BROADWAY CHEVROLET (920-498-6666, LOCATED AT 2700 S ASHLAND AVE, GREEN BAY, WI 54304) WHERE THE TECHNICIAN GLUED THE PART IN LIEU OF REPLACEMENT. THE CONTACT STATED THAT THE REMEDY SHOULD HAVE CONSISTED OF MORE THAN JUST GLUING; HOWEVER, THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE BLACK FUSE BOX UNDERNEATH THE HOOD SHORT CIRCUITED. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER AND WAS INFORMED THAT HE WAS FORTUNATE THAT THE VEHICLE DID NOT CATCH ON FIRE. THE DEALER INFORMED THE MANUFACTURER AND A TEAM OF SPECIALISTS WERE SENT TO THE DEALER TO REPAIR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142137October 23, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS ALSO A BURNING ODOR IN THE VEHICLE PRIOR TO IT STALLING. THE VEHICLE WAS TOWED TO BRAD DEERY MOTORS (LOCATED AT 112 N 2ND ST, MAQUOKETA, IA 52060, (563) 235-2923) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,999.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11141673October 21, 2018
SERVICE BRAKES
WHEN BACKING UP LOST POWER BRAKE ASSIST, ALSO WHEN PULLING FORWARD, WAS DROPPING MY BOAT OFF IN STORAGE CAUSING MY TO USE THE BRAKES A LOT WHEN BACKING UP, NO POWER ASSIST WHEN PULLING OUT OF GARAGE WHEN LEAVING, WHEN GOING DOWN ROAD BRAKES CAME BACK TO OPERATE AS NORMAL. NOW AFTER BACKING AND BRAKING 3 TIMES POWER ASSIST IS GONE BUT RETURNS WHEN DRIVING NORMAL. HAVE APPOINTMENT AT DEALER TOMORROW FOR CAL PROBLEMS (DASHBOARD SAYS CAL AND SMARTPHONE REMOTE START DOES NOT WORK) WILL HAVE BRAKES CHECKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141592October 20, 2018
SERVICE BRAKES
THE BRAKES HAVE FAILED TO STOP THE VEHICLE IN 2 SEPARATE OCCASIONS IN SPEEDS LESS THAN 5 MPH. THE HAS BEEN REVIEWED BY A CERTIFIED CHEVROLET MECHANICS AND THEY SINCE THEY CANNOT REPLICATE THE ISSUE, THEY DON'T FEEL IT IS A MAJOR CONCERN. I WANT TO ENSURE THAT OTHERS ARE AWARE AS I HAVE STOPPED DRIVING THE VEHICLE DUE TO THE SAFETY CONCERN. I AM CURRENTLY WORKING WITH CHEVROLET TO TURN THE VEHICLE BACK INTO THEM SINCE I DO NOT FEEL SAFE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140651October 16, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE THAT WAS PROGRESSING. TWO DEALERS WERE CONTACTED: BRAD DEERY AUTO GROUP (844-877-2770, LOCATED AT 112 N 2ND ST, MAQUOKETA, IA 52060) AND AN UNKNOWN DEALER WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V084000 (ELECTRICAL SYSTEM). THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR AND THE RADIO FAILED TO FUNCTION PROPERLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11140310October 15, 2018
STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THERE WAS AN INTERNAL POWER STEERING FLUID LEAK AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THERE WAS NO WARNING INDICATOR ILLUMINATED FOR THE ELECTRONIC POWER STEERING. THE DEALER (GROSS MOTORS, 404 E. DIVISION STREET, NEILLSVILLE, WI 54456, 715-743-3207) WAS UNABLE TO DIAGNOSE THE FAILURE. THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TT CONSUMER STATED POWER STEERING FLUID LEAKED ALL OVER GARAGE FLOOR ALSO LOUD NOISE COMING FROM POWER STEERING. UPDATED 12/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140519October 15, 2018
SERVICE BRAKES
WHILE PULLING INTO A PARKING SPACE THE BRAKES LOST ALL POWER ASSIST AND THE BRAKE PEDAL WAS COMPLETELY STIFF. I HAD TO PRESS THE BRAKE PEDAL EXTREMELY HARD TO PREVENT HITTING THE CAR PARKED IN FRONT OF ME. I WAS MOVING SLOWLY AND THIS CONDITION CAME WITHOUT WARNING. MOMENTS EARLIER THE BRAKES HAD PERFORMED NORMALLY. THIS VEHICLE HAS 44,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139590October 11, 2018
FUEL/PROPULSION SYSTEM
MY COMPLAINT IS VIBRATION OR A SHAKE. IT'S MOSTLY OCCURS OR WHEN I EXPERIENCE IT IS WHEN I'M AT A IDLE. I TOOK IT IN TO THE DEALER AND WAS TOLD IT WAS NORMAL. I SPOKE WITH SEVERAL MECHANICS AND A FEW MENTIONED THAT IT COULD BE THE OIL PRESSURE SENSOR FILTER THAT NEEDS TO BE REPLACED BUT SINCE THEIR IS NOT A LIGHT POPPING UP FOR A CODE,THEY CAN'T DO ANYTHING ABOUT IT. I'VE NEVER FELT THIS IN OTHER CHEVY OR GMC TRUCKS THAT I HAVE DRIVEN. WHY IS CHEVROLET IGNORING THIS ISSUE. TO JUST TELL AN OWNER OF A CHEVY TRUCK, OH IT'S THE "CHEVY SHAKE" AND BRUSH IT OFF IS NOT OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139507October 10, 2018
ENGINE, SERVICE BRAKES, POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139225October 9, 2018
SERVICE BRAKES
BRAKES CONSISTENTLY TURNING ROCK HARD WHILE DRIVING AT LOW SPEEDS IN BOTH THE FORWARD AND REVERSE POSITION. FIRST OCCASION 13,000 MILES. DEALER DENYS A PROBLEM. HOWEVER IT IMPROVED SLIGHTLY AFTER THE SERVICE CALL. STILL AN ONGOING ISSUE AND HAS ALMOST CAUSED ME TO BE IN SEVERAL ACCIDENTS. AT 25KMILES NOW. OCCURS WHIRLE SLOWLY ON DRIVING ON ROADS & PARKING. VERY DANGEROUS GOIN DOWN HILLS OR IN BUMPER TO BUMPER TRAFFIC OR PREPAREING TO MERGE OR TURN ONTO ROADS. BRINGING BACK FOR SERVICE THIS WEEK. WILL UPDATE WHAT ACTION THEY DO/ DON'T TAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139356October 9, 2018
SERVICE BRAKES
WAS DRIVING ON CITY STREET, APPLIED BRAKES AND BECAME REALLY HARD. IT WAS HARD TO STOP. PEDAL WAS REALLY HARD. HAD TO PRESS WITH BOTH FEET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138869October 7, 2018
ELECTRICAL SYSTEM
ALL FORMS OF SOUND ON THE VEHICLE STOPS, FOR EXAMPLE THE RADIO SHUTS OFF, TURNING SIGNALS WORK BUT NO SOUND, DOOR SOUNDS, SEATBELT ALARM ETC. NONE OF THESE SOUNDS WORK. THIS HAPPENS ON RANDOM OCCASIONS WHILE DRIVING AND SOMETIMES IT FIXES ITSELF ON OTHER OCCASIONS THE VEHICLE HAS TO BE TURNED OF OR THE BATTERY RESET. SUPPOSEDLY IT WAS ALREADY RESOLVED WHEN TAKEN TO THE DEALER BUT THE ISSUE STILL CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133485October 5, 2018
STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. ONCE THE VEHICLE CAME TO A COMPLETE STOP, IT OPERATED NORMALLY. PARIS CHEVROLET BUICK GMC (1915 N MAIN ST, PARIS, TX 75460, (906) 669-1144) WAS CONTACTED FOR A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133347October 4, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 65 MPH, THE REDUCED ENGINE POWER MODE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET BUICK GMC (LOCATED AT 1506 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE INDIRECT FUEL INJECTOR FILTER AND A FRACTURED PARTICULATE FILTER NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-467007708. THE APPROXIMATE FAILURE MILEAGE WAS 50,486.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131661September 26, 2018
FUEL/PROPULSION SYSTEM
VEHICLE STARTED "COLD" IN HOME OWNER'S DRIVEWAY. POOL OF FLUID OBSERVED ON GROUND AFTER MOVING VEHICLE 50'. VEHICLE PUT INTO PARK, I EXITED VEHICLE, SMELLED GASOLINE AND PHYSICALLY OBSERVED GASOLINE SPRAYING OUT @ SYSTEM FUEL PRESSURE FROM A RUPTURED GAS LINE IN MID SECTION OF UNDERCARRIAGE. GASOLINE WAS ALSO SPRAYING DIRECTLY ONTO MUFFLER. VEHICLE SHUT OFF IMMEDIATELY. TURNED KEY ON WITHOUT STARTING VEHICLE AND GASOLINE AGAIN STARTED SPRAYING UNDERSIDE OF VEHICLE. FIRE DEPT. NOTIFIED AND RESPONDED TO INCIDENT. NO VEHICLE FIRE RESULTED, HOWEVER VEHICLE WAS STARTED "COLD" . I BELIEVE RESULTS WOULD HAVE BEEN CATASTROPHIC HAD THIS HAPPENED WITH VEHICLE AT FULL OPERATING TEMP. DEALERSHIP STATED MY GAS LINE RUPTURE WAS FIRST THEY HAD SEEN ON A NEWER VEHICLE AND IT WAS A COMPOSITE GAS LINE. IT TOOK A WEEK TO GET REPLACEMENT PART FOR REPAIR TO BE MADE. I HAVE REQUESTED TO SEE THIS GAS LINE OR GIVEN A PICTURE BY DEALERSHIP. REPAIR COVERED UNDER WARRANTY. THIS ISSUE POSES A SERIOUS FIRE/SAFETY PROBLEM TO OCCUPANTS IN AND AROUND VEHICLE AND NEEDS IMMEDIATE ATTENTION TO DETERMINE IF THIS TYPE OF GASOLINE LINE IS DEFECTIVE AND # OF VEHICLES POSSIBLY EFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131066September 24, 2018
SERVICE BRAKES
BRAKE PEDAL BECAME EXTREMELY HARD TO PUSH. UNABLE TO STOP TRUCK THAT WAS IN MOTION IN A PARKING LOT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11139788September 20, 2018
FUEL SYSTEM, GASOLINE
MY TRUCK HAS A MAJOR EXHAUST LEAK THAT FLOWS INTO THE CAB OF MY TRUCK. IT HAS A DURAMAX DIESEL ENGINE. I NOTICED AFTER I FIRST BOUGHT THE TRUCK, SO I THOUGHT IT WAS NORMAL AND TOLD MY FAMILY MEMBERS IT WAS NORMAL. 6 MONTHS AFTER THE PURCHASE, I NOTICED THAT MY SENSE OF SMELL AND TASTE WAS LACKING. MY DOCTORS HAD NO EXPLANATION ON WHY I HAVE LOST MY ABILITY TO SMELL. I DROVE 3 TIMES IN 2 YEARS TO SEATTLE,WA AND EVERY TIME I ARRIVED I WAS INCAPACITATED. I HAS A SORE THROAT, COUGH, AND DIARRHEA FOR A WEEK. AFTER RETURNING HOME ON THESE TRIPS, THE SAME SICKNESS HAD TAKEN OVER MY BODY. THE DEALERSHIP REPLACED AN EGR PART AND CLAIMED THE PART WAS LEAKING AND MY PROBLEM WAS SOLVED ON 9/6/2018. I MADE ONE TRIP OF SIX HUNDRED MILES 1 WEEK AFTER THE REPAIR AND WAS SO SICK AFTERWARDS, I STARTED LOOKING FOR ANSWERS MYSELF I BOUGHT A CARBON MONOXIDE DETECTOR AND IT STARTS BEEPING AT 100 PPM WITHIN 2 MINUTES AFTER STARTING MY TRUCK, AND THE DETECTOR STARTS BEEPING WITH MY WINDOW DOWN. RIGHT NOW I AM WAITING FOR A CALL FROM MY DEALER TO REPAIR THE PROBLEM, MY TRUCK HAS 58,000 MILES, AND I AM AFRAID TO DRIVE IT ANYWHERE BECAUSE MY NOSE IS STILL BURNING FROM DRIVING 2 MILES ROUND TRIP TO A LOCAL POST OFFICE ON 9/17/2018. I BELIEVE I AM LUCKY TO BE ALIVE AND THE LEAK IS PROGRESSING IMMENSELY. I HAVE ALL THE CO2 AND NOX POISON SYMPTOMS. THERE IS A NOXIOUS SMELL, SINCE CO2 IS ODORLESS, THE SMELL IS NO2 OR NOX. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER. I WANT SOMEONE TO KNOW ABOUT THIS PROBLEM BEFORE SOMEONE DIES AND IT GOES UNNOTICED, IF IT HAS NOT HAPPENED ALREADY. THE PROBLEM IS WITH THE DOWNPIPE OFF THE TURBO AND THE FLANGES HOLDING THE PARTS TOGETHER ARE DEFECTIVE. SINCE THE PARTS ARE MADE IN CHINA, I WAS WONDERING HOW THEY COULD BE DEFECTIVE. I DON'T BELIEVE A COMMUNIST COUNTRY WOULD WANT TO HARM AN AMERICAN UNNOTICEABLY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11129715September 16, 2018
SERVICE BRAKES
THE BRAKES DON'T HOLD AT TIMES. HAS HAPPENED WHILE BACKING UP AND DURING REGULAR DRIVING CONDITIONS. IT HAS ONLY HAPPENED DURING CITY STREETS OR DURING STOP AND GO DRIVING. FEELS LIKE MY BRAKES NEVER ENGAGE BUT THE PEDAL IS PRESSED FULLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129631September 15, 2018
SEATS
HEADRESTS ARE DESIGNED IN A MANNER THAT YOUR HEAD IS CONSTANTLY PUSHED FORWARD. THIS LIMITS THE DRIVER BEING ABLE TO LOOK UP. IT IS VERY DISTRACTING TO HAVE TO KEEP THE SEAT BELT LOOSE IN ORDER TO LEAN FORWARD TO GET YOUR HEAD AWAY FROM THE HEADREST AND LOOK UP AT THE TRAFFIC LIGHT OR READ SIGNS ON THE HIGHWAY. THE REMEDY SUGGESTED BY THE DEALERSHIP IS TO TURN THE HEADREST AROUND BACKWARD, WHICH LEAVES NO SUPPORT FOR YOUR HEAD IN CASE OF A REAR END COLLISION. MOST OWNERS I HAVE TALKED TO HAVE SIMPLY REMOVED THE HEADREST TO ELIMINATE THE PROBLEM. OTHERS HAVE RECLINED THE SEATS BACK, WHICH MAKES THE DRIVER VULNERABLE IN A FRONT END COLLISION OF SLIDING OUT UNDERNEATH THE SEAT BELT UNDER THE DASH. ACCORDING TO A GENERAL MOTORS REPRESENTATIVE THIS COMPLAINT HAS BEEN OCCURRING SINCE THE 2010 YEAR MODEL VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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