Chevrolet Silverado Complaints (2004)
1,846 consumer complaints on file.
- #10408208June 19, 2011FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
THIS HAPPENED IN THE YEAR 2008. EVERYTHING WAS FINE BUT WHEN I WOKE UP THE FOLLOWING DAY, THE SPEEDOMETER WAS POINTING AT 120MPH. IN OTHER WORDS, IT WAS A DIRECT REFLECTION FROM ITS INITIAL POINT, WHICH WAS WHEN IT WAS POINTING AT OR BELOW 0MPH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10407092June 16, 2011SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. THE CONTACT WAS DRIVING 70 MPH WHEN HE APPLIED THE BRAKES AND HEARD A LOUD SCRAPING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ALL FOUR BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE BRAKE PADS AND ROTORS WERE REPLACED. THE FAILURE MILEAGE WAS 39,620.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10406668June 13, 2011SERVICE BRAKES, HYDRAULIC
BRAKE LINE BURST AND WE LOST OUR BRAKES! SLOW SPEED AND RURAL LOCATION SO WE WERE ABLE TO STOP BY STEERING OFF-ROAD AND INTO SOME BUSHES. INSPECTED THE BRAKE LINES AND FOUND A LEAK IN THE STEEL LINE GOING TO THE LEFT FRONT BRAKE. THE BRAKE LINE HAD EXTENSIVE CORROSION ON IT AS WELL AS CORROSION ON ADJACENT LINES. THIS IS NOT A MAINTENANCE ISSUE, STEEL BRAKE LINES IN THIS PART OF THE COUNTRY DO NOT RUST OUT AT 67,606 MILES... EXCEPT ON THIS TRUCK. SHAMEFUL DESIGN AND POOR MATERIALS ARE THE CAUSE. SOMEBODY COULD HAVE BEEN INJURED OR KILLED!
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10406379June 7, 2011STEERING
I CAN HEAR A THUMPING COMING FROM THE STEERING COLUMN WHEN I HIT A BUMP OR TURN TO THE LEFT. I CAN ALSO FEEL IT IN THE STEERING WHEEL. THE DEALER SAID THIS IS A DEFECTIVE INTERMEDIATE STEERING SHAFT AND A KNOWN ISSUE BY GM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10405395June 7, 2011POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 40 MPH AND DEPRESSING THE CLUTCH, THE CLUTCH DROPPED TO THE FLOOR BOARD. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE INTO A PARKING LOT AND HAULED THE VEHICLE HOME WITH ANOTHER VEHICLE. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT A NEW CLUTCH ASSEMBLY BE ORDERED. THE CONTACT WAS CONCERNED BECAUSE THE CLUTCH ASSEMBLY WAS MANUFACTURER OUT OF PLASTIC AND NOT METAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10404178June 2, 2011SERVICE BRAKES, HYDRAULIC
2004 CHEVROLET 2500 CREW CAB TRUCK BRAKE LINES COMPLETELY RUSTED OUT. NOTICED PROBLEMS WITH BRAKES NOT WEARING EVENLY AND EVENTUAL LOSS OF BRAKING. TOOK TRUCK TO ORIGINAL DEALER FOR SERVICING TO FIND OUT THE BRAKE LINES WERE COMPLETELY RUSTED AND FLUID LEAKING FROM THE RUSTED AREAS. WAS INFORMED BY THE DEALER THAT IT WAS NOT COST EFFECTIVE TO REPLACE ALL THE BRAKE LINES BECAUSE THEY WOULD HAVE TO BE CUSTOM FIT. WE ALSO HAVE A 2000 CHEVROLET 1500 EXTENDED CAB THAT HAS DOUBLE THE MILEAGE OF THE 2004 AND IS STILL WORKING PERFECTLY, NO RUSTED LINES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10404254June 2, 2011ELECTRICAL SYSTEM
AS I PULLED OUT OF A PARKING LOT I HIT THE GAS A LITTLE HARDER THAN USUAL AS TO NOT GET HIT AND MY SPEEDOMETER WENT TO 180 MPH AND MADE THE SOUND OF GEARS SPINNING BUT NOT CATCHING. IT OCCURS EVERYDAY SINCE IT IS A PIECE OF CRAP AND MY OIL AND FUEL GAUGES ARE GONE AS WELL. NO REPAIR, THE RECALL IS FOR UP TO 70,000 MILES AND SINCE GM DIDN'T NOTIFY ME I WENT OVER BEFORE I FOUND OUT. IF IT IS AGAINST THE LAW TO SPEED THEN I DON'T SEE WHY IT IS LEGAL FOR AN AUTO MANUFACTURER TO SELL A PRODUCT THAT IN EFFECT CONDONES AND FORCES ME TO BREAK THE LAW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10402905May 26, 2011SERVICE BRAKES, HYDRAULIC
I WAS UNLOADING MULCH FROM THE BED OF TRUCK ONTO THE FLOWER BEDS IN MY YARD. WHEN I GOT BACK INTO THE TRUCK TO MOVE TO A NEW SPOT EVERYTHING WAS FINE UNTIL I WENT TO STOP AND THE BRAKE PEDAL WENT TO THE FLOOR. THE TRUCK WAS ONLY AT AN IDLE BUT THE BRAKE WOULDN'T EVEN SLOW IT DOWN TO A WALKING SPEED. THE PARKING BRAKE WORKED FINE AND THE TRUCK CAME TO A STOP. I PUT THE REST OF THE MULCHING JOB ON HOLD UNTIL THE NEXT DAY UNTIL I COULD FIGURE OUT WHAT HAD JUST HAPPENED AND HOW TO DEAL WITH IT. THE NEXT DAY I CHECKED THE BRAKE FLUID AND ADDED ALMOST A QUART. WHEN I WENT TO MOVE THE TRUCK THE BRAKE STILL WENT TO THE FLOOR BUT I WAS READY FOR THAT AND GOT THE TRUCK OFF OF THE GRASS AND BACK OUT ONTO THE DRIVEWAY. THAT WAS WHEN I SAW JUST HOW BAD IT WAS LEAKING BRAKE FLUID AND THE TRUCK IS STILL HERE AT MY HOUSE. I GUESS I WILL HAVE IT TOWED SOMEWHERE TO HAVE THE BRAKE LINE THAT RUNS DOWN THE LEFT SIDE OF THE TRUCK TO THE REAR WHEELS REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10402385May 23, 2011UNKNOWN OR OTHER
RECKLESS DRIVING - I WAS DRIVEN OFF THE ROAD ON PURPOSE BY AN AGGRESSIVE DRIVER. IT WAS A CAR AND A HALF IN FRONT OF THE DRIVER WHEN I YIELDED TO THE CAR ON MY LEFT PRIOR TO CONDENSING INTO ONE LANE. THE VEHICLE BEHIND US SPEED UP TO BLOCK ME FROM MERGING AND DROVE ME ONTO THE SHOULDER. HE WAS DRIVING AN OLSON CONSTRUCTION VEHICLE WITH MISSOURI PLATES [XXX]. LOOKED LIKE HE WAS IN HIS 40'S AND HAD BLOND HAIR WITH TATTOOS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10402444May 23, 2011ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE HARNESS AND RESISTOR FAN FOR THE AIR CONDITION WERE REPLACED THREE TIMES, AS IT CONTINUED TO BURN OUT. THE CONTACT STATED THAT THE RESISTOR FAN CAUGHT ON FIRE AND SMOKE WAS SEEN COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE REPAIR WAS $100 EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR A FEE OF $89 FOR THEM TO INSPECT AND REPLACE THE PARTS. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 89,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10401090May 16, 2011ELECTRICAL SYSTEM
NOTICE SENT OUT AFTER MY VEHICLE EXCEEDED WARRANTY,INSTRUMENT CLUSTER FAILURE,7YRS OR 70,000 MILES ,LETTER SENT OUT NOV 2007,80000PLUS ON MY CHEVY TRUCK AT TIME OF RECALL,GM STILL HAVING PROBLEMS INSTRUMENT CLUSTER,NOW THEY WANT $500-$650.00 TO REPAIR WHAT A JOKE,LAST CHEVY VEHICLE I PURCHASE!!!!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10400916May 15, 2011SERVICE BRAKES, HYDRAULIC
NO ACCIDENT YET - WHEEL IS RUBBING BRAKE HOSE. FACTORY WHEEL, FACTORY BRAKE HOSE. NO AFTERMARKET PARTS INVOLVED. LEFT FRONT RUBBER BRAKE HOSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10400875May 14, 2011ELECTRICAL SYSTEM, VISIBILITY
THE DRIVER'S SIDE AC RANDOMLY STARTS BLOWING HOT AIR WHILE WE ARE DRIVING ALONG IN OUR 2004 SILVERADO WHICH STARTED ABOUT 2 YEARS AGO AT ABOUT 80K MILES. IN ORDER TO GET THE AC BACK, WE HAVE TO PULL OVER AND TURNOFF THE ENGINE AND THEN START IT BACK UP. SOME DAYS IT NEVER DOES IT, SOMETIMES SEVERAL TIMES AND USUALLY ON THE FREEWAY BUT SOMETIMES ON CITY STREETS TOO. THIS IS IN ADDITION TO THE SPEEDOMETER, AND OTHER INSTRUMENT PANEL ISSUES THAT HAVE HAD TO BE REPAIRED OVER THE LAST 2-3 YEARS (AFTER THE WARRANTY EXPIRED). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10399710May 9, 2011STEERING
POWER STEERING LOCKS UP IN RIGHT TURNS AND BACKING. ELECTRICAL,IE. SPEEDOMETER, HEATER BLOWER FAN SWITCH, FOUR WHEEL DRIVE SELECTOR CHANGES FROM 2 WHEEL HIGH TO AUTOMATIC FOUR WHEEL DRIVE BY IT SELF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398649May 2, 2011SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT APPLIED THE BRAKES REPEATEDLY AND THERE WAS NO RESPONSE. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A PRECEDING VEHICLE. THE REAR PASSENGER SUSTAINED A MINOR INJURY TO THE NECK. IN ADDITION, THE OTHER VEHICLE DRIVER SUFFERED A NECK INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10398451May 1, 2011ELECTRICAL SYSTEM
THE BLOWER MOTOR RESISTOR IN NUMEROUS GENERAL MOTORS VEHICLES HAS BEEN KNOWN TO SHORT OUT AND POTENTIALLY CAUSE FIRES. THIS HAS BEEN MADE MORE VISIBLE BY A RECALL IN CANADA BY TRANSPORT CANADA (TRANSPORT CANADA RECALL # 2011074). I HAVE HAD TO REPLACE THE BLOWER MOTOR RESISTOR IN MY VEHICLE AND THE REPLACEMENT IS ALREADY STARTING TO MALFUNCTION. IF THIS IS RECALLED IN CANADA IT SHOULD BE RECALLED IN THE U.S. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398984April 30, 2011SERVICE BRAKES, HYDRAULIC
BRAKE ROTORS DETERIORATED TO PUT THEY HAD TO BE REPLACED, COULD NOT BE RESURFACED. FOUND MANY OTHER PEOPLE HAVE HAD SAME PROBLEM. SEEMS TO ME GM HAS USED INFERIOR METAL. TRUCK IS USED ONLY FOR OCCASIONAL HAULING. TRUCK IS 2 WHEEL DRIVE - NO OFF ROADING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397128April 22, 2011ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THE INSTRUMENT PANEL FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REMOVED THE INSTRUMENT PANEL FOR INSPECTION. ONCE THE INSTRUMENT PANEL WAS INSTALLED BACK IN THE VEHICLE, THE PANEL OPERATED AS NORMAL WITH THE EXCEPTION OF THE OIL PRESSURE WARNING GAUGE. THE DEALER DID NOT REPLACE THE INSTRUMENT PANEL WITH A NEW ONE NOR WERE THERE ANY REPAIRS PERFORMED. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THAT THE FAILURE WAS A COMMON ISSUE WITH THE YEAR, MAKE AND MODEL BUT THE MANUFACTURER WAS ONLY WILLING TO ASSIST WITH REPAIRS ON THOSE VEHICLE WITH 75,000 MILES OR LESS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397182April 22, 2011AIR BAGS
GM HAS RECALLED 2004 SILVERADO WITH LEATHER SEATS BECAUSE IT CAUSES AIR BAG TO DEPLOY WHEN NOT IN AN ACCIDENT OR NOT TO DEPLOY WHEN IN AN ACCIDENT. THE ONLY REMEDY IS TO BUY BACK THE VEHICLE AT FULL COST PER RECALL ID# 7297, BUT GM HAS REFUSED TO BUY BACK MY VEHICLE EVEN THOUGH THEY ARE THE ONES THAT SUBMITTED THE RECALL. THE DEALER INFORMED THE CONSUMER EVERYTHING WAS WORKING AS DESIGNED. UPDATED 05/26/11 THE CONSUMER STATED ONLY LEASED VEHICLES WERE RECALLED. UPDATED 06/01/11. *TR THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS FAILED TO DEPLOY. UPDATED 05/16/12 THE CONSUMER STATED ON ONE OCCASION, THE PASSENGER AIR BAG WAS COMING ON AND GOING OFF DURING NORMAL DRIVING CONDITIONS WHILE HIS DAUGHTER WAS SITTING IN THE SEAT. UPDATED 07/03/12. *JB UPDATED 04/29/14
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10396927April 20, 2011SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT STATED THAT HE APPLIED PRESSURE TO THE BRAKES YET THE VEHICLE CONTINUED TO ACCELERATE. HE THEN USED THE EMERGENCY BRAKE TO IDLE THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONFIRMED THAT THE BRAKE LINES WERE RUSTED AND CORRODED. THE MANUFACTURER ASSURED THE CONTACT THAT THEY WOULD CONTACT THE DEALER ON HIS BEHALF. THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 70,500.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0