Chevrolet Silverado Complaints (2012)

360 consumer complaints on file.

#11512032March 15, 2023
CHILD SEAT:BASE
The contact owns a Safety-First car seat, Model Type: Onboard 35 LT, Model Number: IC354GAJ, Manufactured Date: March 23, 2022. The car seat was being utilized in a 2012 Chevrolet Silverado. The contact stated that the car seat failed to fit securely into the stroller and car seat base. The manufacturer was not made aware of the failure. The car seat was not repaired or replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507736February 17, 2023
STRUCTURE:BODY
1. Serious frame rust found (holes punched on the inside frame rails, middle of truck). We have yet to check the rest of the truck. The truck was originally coated by ziebart ~3 times, coated with rust protective paint for maintenance (myself). The rust could not be slowed. 2. Myself including passengers could be hurt if this frame fails. Could cause accident if the failure occurs in traffic. 3. Issue confirmed by frame inspection by independent service center (Motor City Rustproofing). The application was not applied since the frame rust was discovered. 4 Not yet 5. No warning lamps, messages or other systems as of yet. 6. This vehicle is used for general cargo in the bed and hauling a 28ft. travel trailer and I'm concerned the frame will fail and cause health and safety issues. 7. Rust will occur in general, but this scenario is much more severe for an 11 year old truck and was most likely present a few years before today's inspection. 8. The truck is passed the corrosion warranty of 100K miles & May of 2018, but the severity of the rust is highly out range for this vehicle. 9. Can this be looked into as I'm now reading these trucks are severely affected for year 2009-2014. Most cases I read with sever rust are mostly parted out of junked if they cannot be safely repaired. 10. The rest of the truck is in great condition and has many more years of life and I'll like to keep it. 11. Some sample pics will be attached for has been found so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505639February 5, 2023
UNKNOWN OR OTHER
Mechanic has informed me of my truck's frame has excessive rust that has spread to other components, and states ongoing issue will cause frame to rust apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501065January 10, 2023
SUSPENSION
extensive frame corrosion, on the box frame, all the way through the frame. The Box frame corroded from the inside out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493864November 16, 2022
AIR BAGS
airbag reCall VIN#: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489207October 13, 2022
SUSPENSION
EXCESSIVE CORROSION TO CHASSIS FRAME. INTERNET LINKS STATE THERE WAS A FRAME RECALL FOR THE 2012 CHEVY SILVERADO PICKUP BECAUSE GM DID NOT TREAT THE CHASSIS FRAME DURING MANUFACTURING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487141September 29, 2022
ENGINE
Oil consumption on 2011 to 2014 Chevy Silverado engine related issues on the 5.3 liter v8 flex fuel engine. Vehicle produced a service engine soon light on 9/27/2022 so I took it to the local Chevy dealer mechanic. They inspect it and determine that it was a misfire in cylinder 7. They went to run it through my warranty that I purchased when I baught the vehicle 2 years ago. They advised that it would not be covered so to it being an oil consumption issue. They advised that to fix the issue permanently it would cost $3,600 to fix. Being that this is a known issue GM should be issuing a recall to correct this. I only have 60000 miles on the vehicle and the engine is basically junk without the fix. I do not have the repair invoice at the this time as it is currently in the shop with the local Chevy dealer The mechanic advised that this is a known issue with all Silverado’s between 2011 and 2014 and that GM knew this was an issue and that eventually the engine will sieze if you don’t have the pistons and rings replaced. This is a country wide problem and appears there is a possible class action lawsuit due to GM knowing this was an issue and in 2014 GM re-engineered the 5.3 vortec to correct this issue. In addition it is a known issue another problem is the rear wheel wells rusting on all Silverado’s. This should also be looked into Thank you for your time and consideration!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484103September 12, 2022
AIR BAGS
Crash Impact Sensor in the drivers side front door has lost communication with the vehicle's airbag computer. Vehicle information display reports the fault and illuminates the red dashboard airbag light. This condition caused by wire harness / conductor fatigue between drivers side door and vehicle body. Observed that if driver's side door moved to certain positions while open the fault would clear. Eventually these wires in the door harness failed due to normal open / close cycles with the door upon entry / exit and now have completely failed so that the dashboard airbag lamp stays illuminated at all times. I have a 2010 Toyota Venza that has a recall on the same type of issue. Why is GM not recalling vehicles for this issue? My dealer has acknowledged that they have seen this issue, but no recall has been issued so they are not able to address it as such.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482482September 1, 2022
FUEL/PROPULSION SYSTEM
Fuel line at fuel pump corroded causing fuel to leak under pressure from fuel pump. Fire hazard. Mechanic also stated during repair the truck frame cross member was rusted through in a large section approximately 2”x 24”. No warning indicated by vehicle. Chevrolet trucks should be recalled for this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477094August 2, 2022
ENGINE, FUEL/PROPULSION SYSTEM
While driving the motor completely cut off. Yes, the vehicle can be inspected. The vehicle just shut down without warning, causing the vehicle to rapidly slow down with no warning to other motorists behind me. Yes, a dealer has confirmed the problem and could not definitively determine what the problem is. they said it could be: A shielded wire, service dept. said its not available from GM and would have to purchase the entire wiring harness and install to see if it fixed the issue. They said it could be a bad power inverter, again had to install to see if it fixed the issue. Finally said it could be a bad transmission(??) The only people who has attempted to diagnose is at the GM dealer service department. Their was no warning that the vehicle was about to turn completely off prior to it doing so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473264July 10, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Our diesel fuel pump failed unexpectedly and without any notice while pulling a fifth wheel camper on a state highway in Ohio. The engine stopped completely (we were coasting within seconds). We were in a one-lane construction zone, and had it not been for a paved median, I would have been unable to pull off in this construction zone. Fortunately, I had enough momentum to get off the road and was able to exert enough pressure on the brakes manually to stop. In reading about this issue, it is clear that there are known problems with this fuel pump. My cost to repair this defective part will be about $11,500 and will require a 12 hour round trip back to Ohio to pick-up the vehicle after a two-week repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467838June 6, 2022
AIR BAGS
Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465193May 18, 2022
STRUCTURE:BODY
The frame of my truck is very badly rusted. Parts such as shock, body and engine mounts are very rusted and can't be as strong as necessary. Pieces of rust 1/16th thick are coming off in many places. I have not taken it to a dealership yet to see it because i have only just recently really looked at it because i was working on the trailer hitch and was under the truck for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462829April 30, 2022
UNKNOWN OR OTHER
DASHBOARD IS CRACKED IN SEVERAL PLACES INCLUDING AROUND PASSENGER AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460683April 13, 2022
AIR BAGS
The contact owns a 2012 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the repairs were completed by the dealership on May 2, 2022 and covered under a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454430February 28, 2022
AIR BAGS
This is in regards to: Manufacturer Recall NumberN212328800 NHTSA Recall Number21V054 GM's handling of this is absolutely unacceptable. I have been waiting for parts for over a year. GM's statement is "just don't drive it" if I have a concern about me or someone dying from their defective part. For over a year this is [XXX] to put it bluntly. I just got a letter stating that parts were now available, I have called immediately and was told sorry, there aren't actually parts available now. No ETA. GM should be financially compensating me for giving me no other option to drive an unsafe vehicle for over a year and who knows how much longer. I don't have the financial means to 'just not drive my truck for over a year', or to 'go buy/lease another vehicle for this duration'. I'm livid that this problem hasn't been resolved and more needs to be done federally to put the heat to GM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453454February 22, 2022
AIR BAGS
The contact owns a 2012 Chevrolet Silverado 2500. The contact stated that he had the vehicle repaired under NHTSA Campaign 21V051000 (Air Bags) however when he retrieved the vehicle the air bag warning light was illuminated and a warning message to the service air bag soon was displayed. The contact stated that before the repair he had no issues with the air bag or warning lights. The contact stated that the dealer was contacted and the contact was informed that the air bag was already replaced. The contact stated that he was informed that he was responsible for any additional repair. The manufacturer was not notified of the failure. The failure mileage was 79,184.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451451February 10, 2022
AIR BAGS
I received recall notice N212328770 by letter in July 2021. I immediately notified my local dealership and they told be they were waiting for the part. We just received a call from the dealer about a week ago and schedule to ge the recall issue repaired on Wednesday, February 9th 2022. We were given an appointment and my wife had to take the vehicle due to the me working. She arrived to have the safety defect replaced (passender air bag) and was told that when they do the replacement that if the dash cracks or is damaged they are not responsible for the damages and we would have to pay to get it fixed or replaced. This is very pooe customr service as well as causing a customer not to go through getting the recall completed. My wife called me and did not want to challenge the dealership. I told her just come home and do not let them make the repair/replacement and I would contact GM. I have had no luck doing so. This should be a no brainer. If they damage the dash or it cracks they fix it or replace it. My dash does hav 2 small cracks right where the air bag is located and from what I have read online many have stated that they too have had the same issue. This is supposedly due to the air bag issue. So now I am in a rock and hard place. I either don't get it done and risk a serious injury or death due to GM's unwillingness to take responsibility and handle in a professional manner or have them do it, damage the dash and pay lots of money to get it replaced. Can you please advise what I should do? Since I can not provide you with any personal info so you can contact me what am I to do to get this recified? A very long standing upset GM customer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448968January 26, 2022
POWER TRAIN
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the transmission disengaged upon depression of the accelerator pedal without warning. The vehicle then went into limp mode. The contact was able to slowly drive the vehicle home. The contact then took the vehicle to an independent mechanic where metal shavings were discovered in the transmission reservoir. The mechanic informed the contact that unless the transmission was replaced, the transmission would fail. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448874January 25, 2022
AIR BAGS
Takata recall. The contact owns a 2012 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact mentioned he was concerned about driving the vehicle and the safety of the occupants. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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