Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10957599February 28, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE DRIVING 6 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 251,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945872January 17, 2017
SERVICE BRAKES
CAME OUT OF A RESTAURANT PUT FOOT ON BRAKE PEDAL AND IT WENT TO THE FLOOR HAD TRUCK TOWED TO DEALER AND WAS TOLD BRAKE LINES NEED REPLACING AT A COST OF 1100.00 DOLLARS. JUST GLAD THAT I WASN'T DRIVING AS THIS WAS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944597January 12, 2017
SERVICE BRAKES
STARTED VEHICLE EARLY ONE MORNING FOR THE FIRST TIME THAT DAY, ALLOWED IT TO WARM UP FOR ABOUT ONE (1) MINUTE AND THEN PLACED IT INTO REVERSE TO BACK OUT OF DRIVEWAY. AFTER TRAVELING ABOUT SIX (6) FEET IN REVERSE ATTEMPTED TO STOP, PEDAL WENT COMPLETELY TO FLOOR WITH NO RESISTANCE AT ALL AND VEHICLE STOPPED AFTER ABOUT SIX (6) FEET. THERE WAS A COMPLETE AND TOTAL BRAKE FAILURE. NO PRIOR INDICATIONS, NO DASHBOARD WARNING LIGHT. AFTER STOPPING THE VEHICLE I NOTICED A SMALL PUDDLE OF LIQUID ON THE GROUND NEAR THE REAR OF THE DRIVER'S SIDE DOOR. AFTER HAVING VEHICLE TOWED TO REPAIR SHOP I WAS NOTIFIED BY THE REPAIR SHOP THAT THE BRAKE LINES HAD COMPLETED CORRODED. TOTAL REPAIR SHOP COST TO REPLACE ALL BRAKE LINES WAS $810.36. THIS DID NOT INCLUDE THE COST OF THE TOW TRUCK TO GET THE VEHICLE TO THE REPAIR FACILITY. I AM THE FIRST AND ONLY OWNER OF THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929471December 1, 2016
SERVICE BRAKES
WHILE DRIVING DOWN THE INTERSTATE LAST WEEK I WENT TO BRAKE FOR AN EXIT ONLY TO FIND THAT I HAD NO BRAKES. IT TURNS OUT MY BRAKE LINE HAD RUSTED THROUGH AND MY BRAKE FLUID HAD BEEN DRAINING MY WHOLE TRIP DOWN THE INTERSTATE. I WAS LUCKY ENOUGH TO MANAGE TO GET OFF THE ROAD AND PARK MY VEHICLE AND CALL AAA TO HAVE MY VEHICLE TOWED. I AM NOW FINDING OUT THAT THIS IS A VERY COMMON ISSUE WITH GMC OLDER TRUCKS. THIS IS NOT ACCEPTABLE. LIVES ARE AT RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928814November 30, 2016
UNKNOWN OR OTHER
WE BOUGHT THIS TRUCK FROM AN I INDIVIDUAL AND HE HAD A CLEAR TITLE WE WENT TO DMV IN LEXINGTON SC GOT A REGISTRATION AND WE SAID THEY COULD JUST MAIL THE TITLE THEN WE GOT A LETTER THAT THE VEHICLE WAS PREVIOUSLY REPORTED BY NHTSA CARS PROGRAM/US FEDERAL AGENCY AS A JUNK VEHICLE SAID WE HAVE TILL DECEMBER 4 TO RESOLVE THIS WE NEED YOUR HELP DON'T KNOW REALLY WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926689November 17, 2016
SERVICE BRAKES
COMPLETE BRAKE FAILURE ON A BUSY SUBURBAN STREET. I WAS INTENDING TO STOP FOR A RED LIGHT AND HAD NO BRAKES. PEDAL WENT TO THE FLOOR. NO COLLISON. TRUCK NEEDED TO BE TOWED TO REPAIR SHOP. COST WAS $872.73.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926216November 15, 2016
SERVICE BRAKES
EXCESSIVE METAL BRAKE LINE CORROSION ON THIS VEHICLE. BRAKE LINES CORRODED THROUGH CAUSING AN IMMEDIATE LOSS OF BRAKE FLUID AND RESULTED IN ZERO BRAKING ABILITY WHILE VEHICLE WAS IN MOTION ON A BUSY CITY STREET. EMERGENCY BRAKE WAS DEPRESSED TO BRING VEHICLE TO A STOP. INFERIOR MATERIALS HAVE BEEN USED TO PRODUCE BRAKE LINES ON THIS VEHICLE. BRAKE LINE PLACEMENT IN CONJUNCTION WITH INFERIOR METAL THAT IS PRONE TO CORROSION IS AT FAULT. COST TO REPAIR THIS FLAW IN MANUFACTURING WILL BE NEARLY $2000.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920482November 1, 2016
ELECTRICAL SYSTEM
LIGHTING FOR GEAR AND MILEAGE INDICATOR HAS BEEN GOING OUT INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920442November 1, 2016
ENGINE
I HAVE AN EXHAUST LEAK, DUE TO A BROKEN EXHAUST MANIFOLD BOLT. GM USED THE WRONG BOLTS ON MY 5.3LITER ENGINE. MY CHEVY DEALER SAYS IT'S GOING TO COST ME $1200 TO $1400 TO REPAIR MY ENGINE. MY TRUCK ONLY HAS 87000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910017September 27, 2016
SERVICE BRAKES
WE JUST PURCHASED A USED 2002 CHEVY SILVERADO ON 9/25, TOOK IT FOR A SAFETY INSPECTION AND WAS TOLD THAT THE BRAKE LINES HAD BURST AND BRAKE FLUID WAS LEAKING. THESE REPAIRS ARE GOING TO BE VERY EXPENSIVE AND I FEEL THAT GM SHOULD COVER THE COST OF THE REPAIRS, SINCE THERE ARE HUNDREDS OF PROBLEMS WITH THE BRAKE LINES ON VEHICLES OF THIS YEAR/MAKE/MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908248September 20, 2016
UNKNOWN OR OTHER
FRAME RUST ENTIRE FRAME IS RUSTED AWAY FROM THE CAN BACK INCLUDING CROSS MEMBERS HOLDING UP FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906749September 14, 2016
SERVICE BRAKES
TRAVELLING FROM PA TO CAPE HATTERAS, NC. TOTAL BRAKE FAILURE OF ALL 4 WHEELS IN BUMPER TO BUMPER TRAFFIC ON US 158 S BYPASS IN KILL DEVIL HILLS. MANAGED TO SWERVE ONTO RIGHT BERM GRASSY AREA AND SHIFT TO LOW AND USE HAND BRAKE TO STOP. HAD TWO CHILDREN IN THE BACK SEAT. ONE WAS A 2 YEAR OLD. HAD TO DRIVE 42 MILES WITH NO BRAKES TO REACH DESTINATION. MECHANIC IN RODANTHE HAD TO REPLACE ALL BRAKE LINES AND MASTER CYLINDER. BRAKE LINES WERE TOTALLY RUSTED OUT. IF THIS WOULD HAVE HAPPENED ON I-95 AT 70 MPH WE WOULD PROBABLY ALL HAVE BEEN KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904588September 8, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
FUEL AND BREAK LINES COMPLETELY RUSTED OUT. FUEL LINE BROKE WHILE REPLACING FUEL FILTER. NECESSITATED REPLACEMENT OF ENTIRE FUEL LINE SYSTEM. BREAK LINE BROKE WHILE DRIVING AROUND SAME TIME LOSING ALL BREAKING FUNCTIONS. NEEDED TO TURN OFF ROAD AND KILL MOTOR TO STOP. ALL BREAK LINES NEED REPLACEMENT. I SPENT $2500 FIXING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898426August 25, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE BEGAN TO INDEPENDENTLY ROLL FORWARD WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BEFORE THE VEHICLE EVENTUALLY STOPPED. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE BRAKE LINES WERE RUSTED THROUGH. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894617August 9, 2016
SERVICE BRAKES
I WAS PULLING MY 2000 LB BOAT TO THE LAKE SAT. WITH MY 2002 SILVERADO 1500 . I MADE IT TO THE LAUNCH RAMP OK BUT WHEN I WENT TO LAUNCH THE BOAT I COULDN'T STOP ROLLING DOWN THE RAMP [ NO BRAKES) I WAS ONLY ABLE TO SAVE THE TRUCK FROM BECOMING A SUBMARINE BY THROWING IT IN DRIVE AND HITTING THE GAS. I DROVE INTO THE PARKING LOT TO FIND THE BRAKE LINE RUSTED OUT . HAD THIS HAPPENED AT HIGHWAY SPEEDS IT WOULD HAVE BEEN CATASTROPHIC . I READ ONLINE ABOUT THE ISSUES WITH THE LINES AND THE FACT THERE WAS A BACKUP. TRUST ME WHEN I SAY WHILE PULLING A BOAT IT WOULD HAVE NEVER STOPPED ME. I'VE HAD CARS LONGER THIS IN MY 40+ YEARS OF DRIVING ANY NEVER HAD A BRAKE LINE FAIL FROM RUST. I WOULD HAVE LIKED A HEADS UP ON THIS ISSUE AS I'VE SEEN IT TO BE A PROBLEM IN MULTIPLE YEARS. NEEDLESS TO SAY I'M DISAPPOINTED AGAIN BY GM BY NOT AT LEAST GIVING THE OWNERS A HEADS UP. AND I'M THANKING GOD FOR MY WIFE AND I NOT BEING INJURED ON A SIMPLE FISHING TRIP. SHAME ON YOU GUYS. IF IT WASN'T AN ISSUE YOU WOULDN'T HAVE CHANGED THE LINES ON LATER MODEL CARS. JUST ONE MORE PUSH TO MAKE ME LOOK AT OTHER VEHICLE MANUFACTURERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893231August 4, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOORBOARD. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE LINES FRACTURED DUE TO CORROSION AND CAUSED THE BRAKE FLUID TO LEAK. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,412. UPDATED 10/06/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893310August 4, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
BRAKE LINES AND FUEL LINES ARE VERY RUSTED ALSO THE DRIVE SHAFT AND ABS BRACKET 2 BRAKE LINES HAVE RUSTED THROUGH WHILE DRIVING THE TRUCK HAS ONLY ABOUT 100,000 MILES IT IS VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887540July 21, 2016
SERVICE BRAKES
I WAS DRIVING ON THE HIGHWAY AND HAD TO STOP, THE BRAKE PEDAL GOES TO THE FLOOR WITH HARDLY ANY BRAKES.I HAD TO GO ON THE RIGHT SIDE OF THE ROAD TO AVOID MAJOR CRASH . WAS VERY SHOCKED AND HEART WAS RACING . I NEVER HAD THAT HAPPEN BEFORE IN ALL THE YEARS I HAVE BEEN DRIVING. I MANAGED TO MAKE IT HOME BY USING LOWER GEARS AND EMERGENCY BRAKE TO STOP. WHEN I FINALLY GOT HOME I LOOKED TO SEE WHAT THE HECK WAS GOING ON AND SAW THAT MY BRAKE LINES HAD CORRODED THRU AND THE FLUID WAS COMING OUT. I WENT ON LINE TO SEE IF THERE WAS ANY OTHERS WITH THIS PROBLEM AND SAW THERE WERE MANY, MANY COMPLAINTS ABOUT THIS ISSUE. I CALLED SEVERAL PLACES AND THE COST TO REPLACE ALL MY BRAKE LINES WAS AROUND 1200 - 1700. I ENDED UP GETTING THEM REPLACED FOR $1600. THIS SHOULD NOT HAPPEN. I HAVE OWED MANY VEHICHLES OVER THE YEARS IN THIS SAME AREA AND HAVE NEVER EVER HAD TO REPLACE A BRAKE LINE. I THINK THIS SHOULD BE A MAJOR RECALL BEFORE ANYONE DIES. THERE MUST BE FAULTY METAL BEING USED IN THESE AND NEEDS TO BE STAINLESS STEEL. I WOULD LIKE TO BE REIMBURSED FOR THE $1600 I HAD TO SPEND ON THESE FAULTY BRAKE LINES. THEY NEED TO DO A RECALL OR LET PEOPLE KNOW ABOUT THIS PROBLEM AND REIMBURSE THEM FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885913July 19, 2016
SERVICE BRAKES
BRAKE LINE ARE RUSTING AND FAILING. I WAS DRIVING IN THE CITY AND THE PEDAL WENT TO THE FLOOR WHEN I APPLIED THE BRAKES. THIS IS THE SECOND LINE TO FAIL FROM RUST AND THE OTHER 3 LOOK VERY RUSTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882888July 6, 2016
STRUCTURE:BODY, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
THE FUEL LINES RUST AWAY AND START LEAKING FUEL BADLY. ALL LINES HAVE TO BE REPLACED. THE RUST ON THIS TRUCK IS UNBELIEVABLE. GM WILL NOT STAND BEHIND THE PRODUCT. THE ROCKER PANELS ALL RUSTED OUT AS WELL. THE FRAME IS RUSTING OUT. THESE TRUCK ARE JUST RUST BUCKETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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