Chevrolet Silverado Complaints (2022)

781 consumer complaints on file.

#11493222November 11, 2022
SERVICE BRAKES
On 11/10/2022 I was driving in moderate to heavy traffic at low speed; approximately twenty (20) mph. I applied the brakes and immediately experienced a hard pedal coupled with some pulsating. I pressed the pedal as hard as I could as there was traffic stopped in front of me. At the same time every warning light illuminated on the dashboard. My truck stopped just short of colliding with the other vehicle in front of me. The message displayed on the dash read “Brake System Failure” followed by a second message which read “Trailer Brake Failure”, and then an additional message that read “Do not exceed 42 mph”. Fortunately there was a Chevy dealership nearby. I drove the vehicle at very low speed to their service department and currently wait a diagnosis. My Chevrolet app also sent me a text at the time of the incident which read “Diagnostic Alert: Service the Antilock Braking System in your 2022 Silverado within 1 day”. My experience is similar to another incident which was reported to your agency in September of this year involving the same model truck. Note: I was not pulling a trailer at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491875November 2, 2022
UNKNOWN OR OTHER
Service Trailer Brake Message with DTC C159C; Upon attaching my RV trailer, the trailer connected to the integrated systems as expected. Went though light inspections. I adjusted trailer brake gain. Upon first drive the message: Trailer Brakes Disabled Service Required. Took vehicle to dealership. They found #PIT5948A from Oct 6th, 2022 stating that engineers are aware of issue for all models using this integrated trailer brake. This is an Urgent issue and critical for those pulling trailers with brakes. This is very dangerous to have trailer brakes disabled when pulling heavy trailers can can result in serious accidents and should be addressed immediately. I've also not seen any communications on this from GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490629October 24, 2022
UNKNOWN OR OTHER
From day one of purchasing this vehicle the trailer brake controller would stop working after a mile or so while towing either of my two trailers. I brought the truck back to the dealer to get this issue fixed and their service response was "we could not duplicate problem, it must be with your trailer". I have two 10K trailers and both have same issue with my truck. I then went to and Utility Trailer dealer to determine if a new/never used trailer on the lot would duplicate them problem, which it did, proving the issue is not with my trailers, it is with the truck. This issue is a true safety issue because the warning 'brakes disabled' does not show up until you start driving/pulling a trailer. The brake controller message comes up on front display (trailer brakes disabled service required) and this shuts off trailer brakes which is a true safe issue if the vehicle needs stop. I've researched this issue extensively and social media platforms have this same issue reported however to my dismay there are no active or open recalls. I NEED THIS FIXED and I will continue to pursue and raise this issue as it's both dangerous and frustrating that I purchased a very expensive vehicle where I cannot use it as I need to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489389October 15, 2022
SERVICE BRAKES
This vehicle has integrated electric brake system. After hooking up Homesteader Hercules trailer, went through all settings, adjusted brake gain, brakes worked for 1 minute, then alert appeared "trailer brakes disabled" "service trailer brake system". This is an ugent issue; the trailer is a 6x12 dual axle and the electric brakes are essential. The Silverado ZR2 is a heavy truck, but depending on only the truck brakes on wet pavement could be disastrous! The dealership has been notified and will run a diagnostic check on it. But, one of the reasons I purchased this truck is the fact it came with the electric brake control system factory installed. (ZR2 only has 237 miles on it currently)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487732October 3, 2022
ENGINE
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving approximately 75-80 MPH, the vehicle inadvertently decelerated to 40 MPH and jerked with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with an engine misfire in cylinder # 4, causing an electrical system failure. The dealer replaced the injector; however, the failure recurred. The vehicle was towed back to the dealer where it was determined that the injector needed to be replaced again. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486784September 27, 2022
SERVICE BRAKES
As I was driving my vehicle on 9/12 the truck reported a brake system failure and I lost power to my brakes. I was able to pull over at the gas station and call the dealership. They said they couldn’t assist because they didn’t know what the issue was. I called a tow truck and had it towed to the dealer. They had my truck for 8 days and replaced the brake module and gave me back my truck. I noticed that the truck had only moved 1 mile from the time I left it at the dealer. NO ONE TEST DROVE THE VEHICLE prior to giving it back to me. As I was driving home on 9/20 my brakes failed again and I lost power. The dashboard read “Brake system failure “. I called the dealer and this time they towed the vehicle. They said they are replacing the entire master cylinder but I don’t have faith that this will solve the issue. I’ve heard of other Chevy Silverado’s with the same issue at the dealer in Saint cloud and OBT. I’ve reported this to GM HQ and it doesn’t seem like there is a sense of urgency or that they care about the safety concerns I have with this truck… I do not feel safe in that vehicle and need your help. The first file is from 9/12 and the second file is from 9/20. See attached
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486547September 26, 2022
AIR BAGS, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Truck was less than a month old and one day would not start due to a dead battery. After putting a battery charger on the truck, I got it started. Drove it for a bit and had warnings appear in the cluster saying functions are shutting down to conserve battery power. I then received an e-mail from OnStar indicating their is an issue with the airbags and to have the dealership look at this within 1 day. Truck was brought to the dealership the next day. After almost 2 weeks, a GM engineer had to get involved to diagnose why the Forward Collision module was shorting out which caused the battery to drain. The day after is was allegedly fixed, the light came on again in the cluster. The very next day, the brake pedal went rock hard when I tried starting the truck but could not start it since it appeared the truck did not recognize the brake being pressed on. After about 10 minutes of trying to start the truck, it did start. As far as earlier stated about the airbag warning, the dealership said it was a glitch in OnStar trying to do an update which may have shorted out the Forward Collision module. Well, the truck is in for repair again for the same problem. In addition, the truck will lock randomly with the key fob inside the truck. This even happened at the dealership when the service advisor was checking my truck in the first time. I truly believe there is a serious electrical issue going on with this truck and feel unsafe driving it not knowing what might shut down, not work, air bags being deployed for no reason, or not being able to avoid a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486187September 24, 2022
STRUCTURE:BODY
Hood scoop is painted in a gloss and the angel makes the sun reflection on the back of it blind the driver. Needs immediate attention
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485953September 22, 2022
POWER TRAIN, ELECTRICAL SYSTEM
The transmission oil coolant rubs against the engine oil coolant line causing one or both lines to leak out. There are no warning lights when this happens, the vehicle will just stop accelerating. I was on the freeway pulling a trailer weighing about 9k pounds, traveling at about 75 mph when this happened to me. I was able to clear the traffic and limp off the freeway. The car was towed to Henson Chevrolet Buick GMC in Madisonville, TX. I contact my insurance company USAA and explained what happened they did not wish to look into it. The dealership is very vague when providing updates. I have been also working with a GM customer service rep. No one seems to really care about the safety issue. I have requested a detailed report of the issues and the repairs. The vehicle has been in the shop at the dealership since 8/13/2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479583August 16, 2022
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Chevrolet Silverado. The contact stated that while her husband was driving at approximately 25 MPH a vehicle in front came to a sudden stop, the contact stated that the vehicle is equipped with front collision avoidance equipment. The husband crashed into the rear end of the vehicle. The contact's vehicle had damage to the front bumper which was crushed following contact with the other vehicle's bumper and trailer hitch. The other vehicle suffered light scratch damage to the trailer hitch and bumper. The contact stated that the collision avoidance light was illuminated. There were no injuries, both vehicles were drivable. Additionally, the contact stated that the auto-high beam feature had stopped functioning. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 11,105.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11479630August 16, 2022
POWER TRAIN
While driving at highway speed and winding the engine up to pass, the entire truck shudders and it feels as if the transmission slips. The vehicle does not accelerate normally and it feels as if the transmission has issues finding the passing gear. After passing and letting off the gas it continues to shudder for a while until you reach a steady speed. Occurs with or without a load. When loaded with weight in bed (such as a load of firewood) and/or towing a trailer the shudder/vibration and slipping feeling are more pronounced when just passengers are in the vehicle. Vehicle has about 3000 miles and the issue is occurring more frequently. started at about 2.5 k miles or so. Dealer was unable to duplicate on my first service call. I will take it back again when it happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476450July 29, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
Was driving and all the lights came on check engine light, ABS, parking brake light and traction control all came on at once. The RMP went up and wouldn’t shift gears and We wasnt able to stop or even steer. The steering wheel got really hard. We turned the truck off and turned it back on all the lights went off expect the check engine light. Once we got home we turned off again and turned it back on and the check engine light came off. I also have a video of everything happening just wasn’t able to load.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472875July 8, 2022
STEERING
Steering wheel kept slowly moving to right about 20 degrees to right to drive straight. This caused the truck to disable electronic stability control due to excessive steering angle. Brought to dealer for service they stated nothing was loose on the vehicle and that they could not align it until they received some adapters for their alignment machine. I took the vehicle home and found that the left tie rod jam nut had not been tightened during manufacture which allowed the alignment to come out of adjustment. These need to be checked on this model truck and trucks need alignment checks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466968June 1, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that whenever the vehicle was turned off using the Push START feature, the vehicle would start rolling away. The vehicle failed to shift to park(P) once the vehicle was turned off. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466390May 27, 2022
STEERING, SUSPENSION, UNKNOWN OR OTHER
Vehicle purchased new in November of 2021 and driven approximately 6,000 miles. Under windy conditions, particularly at highway speeds, the truck is nearly impossible to drive straight down the road and keep under control. It feels as if you're driving on ice and takes a lot of effort to get back under control. In addition, wind blasts from semi-trucks blow the truck all over the road. Other wind blasts such as those experienced when passing under an overpass or a clearing of woods or hilly terrain that allows for gusts of cross winds result in an equally frightening experience. This truck is a heavy duty 3/4-ton advertised for its towing ability. I have driven 3-4,000 miles (of the 6,000) towing a trailer. The truck steers and handles just as poorly while towing and results in an equally frightening experience I have had the truck at the dealership for over 20 days and although they acknowledge the problem, they have not been able to determine the cause of the problem. The dealership had a GM engineer inspect the truck and his opinion is that this type of handling is "a normal characteristic of the truck". I have attached a copy of the dealership report. I am very fearful that having this vehicle on the road is a serious hazard and will result in a serious accident. with possible injury and/or death. I have owned hundreds of vehicles, driven millions of miles in my life and have never experienced anything like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464650May 14, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
DEF system defect causes truck to reduce speed repeatedly until minimal 5mph. Message reads: “67 miles until 65 MPH max speed”. Will repeat with repeated reduction of maximum speed. Placing vehicle in a dangerous position when not in proximity of repair facility or at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461116April 18, 2022
POWER TRAIN
Since new delivery, transmission appears to slip into neutral when vehicle is first started and accelerated forward. Was advised by Chevrolet service that this is a known issue, and that GM is aware of the issue, but nothing can be done about it. Other than annoying, if a quicker move forward is required, the vehicle accelerates in neutral then grabs, causing the vehicle to slip on wet pavement, which could lead to a loss of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456822March 15, 2022
ENGINE
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while her son was driving 50 MPH, the vehicle stalled. The contact stated that the "Shift to Neutral" and "Restart Vehicle" messages were displayed on the instrument panel. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be repaired. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 4,340.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456587March 14, 2022
ENGINE
I have two GM vehicles. 1) 2022 GMC Sierra Denali 4x4; 6.2 V8 and 2) 2022 Chevy Silverado High Country; 6.2 V8 as well. My Chevy is producing a mysterious black substance, whereas the Sierra does not. I am being told that this behavior is normal. I would expect the same behavior from both vehicles, but that is not the case.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454224February 26, 2022
POWER TRAIN
On the first drive everyday, the transmission keeps slipping between 1st and 2nd gear and you have no power trying to accelerate until you find a gear. Took it to dealership and they couldn’t find anything wrong. They said Chevrolet has a bulletin on this issue already. Not okay
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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