Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11155349December 1, 2018
SERVICE BRAKES
DEC 1ST 2018, I'M IN A PARKING LOT PULLING INTO A PARKING SPACE HEAD FIRST, WHEN I NEEDED TO STRAIGHTEN MY TRUCK OUT, I PUT IT IN REVERSE TO PULLOUT AND STRAIGHTEN IT OUT, WHEN I HIT MY BRAKE PEDAL SUDDENLY THE PEDAL HAS A LOT OF PRESSURE AND MAKES IT DIFFICULT TO COME TO A STOP. THEN PULL FORWARD AGAIN TO PARK AND YET THE PEDAL BECOMES ROCK HARD MAKING EVEN MORE DIFFICULT TO STOP THE TRUCK MOVING FORWARD, A COUPLE FEET. THEN FINALLY STOPPING BEFORE HITTING THE CAR IN FRONT OF ME. I NOW CALL THE DEALERSHIP TO TAKE IT IN AND SEE WHAT'S GOING ON BECAUSE NOW THIS PUTS MYSELF, MY FAMILY, AND EVERYONE AROUND ME IN DANGER IF I'M NOT ABLE TO STOP MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154492November 28, 2018
SERVICE BRAKES
I BELIEVE CHEVROLET 1500 SERIES TRUCKS ARE NOT MANUFACTURED WITH BRAKES THAT STOP THE VEHICLE SOON ENOUGH. I HAVE A PROBLEM WHEN I HAVE DRIVEN MY TRUCK FOR A WHILE, LONG ENOUGH THAT THE BRAKE SYSTEM GETS PRETTY WARM, OR DOWN HILLS,,( NOT STEEP HILLS). THE BRAKES DO NOT NOT BRAKE VERY WELL, ALONG WITH MAKING A GRINDING - RUMBLING NOISE FROM THE FRONT OF THE VEHICLE. IT ALSO FEELS LIKE LIKE THE BRAKES ARE METAL ON METAL. I HAVE ASKED THE DEALERSHIP TO CHECK INTO IT, AND THE SAY, NOTHING WRONG, BRAKES HAVE LOTS OF BRAKE PAD LEFT. WHEN I ASK THEM IF THEY HAVE HEARD OF ANY ISSUES REGARDING BRAKE FADE, AND NOISE, THEY SAY NO. LAST YEAR GM CAME UP WITH A FRONT BRAKE UPGRADE KIT IN THEIR PARTS DEPARTMENT, WHICH IS A 6 PISTON CALLIPER AND UPGRADED PADS FOR THE TRUCK, BUT IT COSTS $4000. ON THE 2019, THEY HAVE ADDED THIS UPGRADE KIT AS AN OPTION WHEN YOU BUILD AND PRICE A NEW TRUCK. THAT TELLS ME THAT THAT THEY KNOW THERE IS AN ISSUE WITH THEIR TRUCKS, BUT THEY WON'T ADMIT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154516November 28, 2018
SERVICE BRAKES
WHILE DRIVING AT SLOW SPEED (15 MPH AND LESS) IN SHOPPING CENTER PARKING LOT STOP AND GO SITUATION THE BRAKES WOULD NOT STOP THE VEHICLE. BRAKES SEEMED TO BE GRABBING AND PETAL BECAME EXCESSIVELY HARD. DEALERSHIP REPLACED VACUUM PUMP & SENSOR, LABOR AND PARTS $605.41. MILEAGE 56827
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153997November 26, 2018
SERVICE BRAKES
IF YOU CONTINUE TO APPLY BRAKES THE PEDAL BECOMES ROCK HARD. VEHICLE WILL CONTINUE MOVE FORWARD OR BACKWARD NO MATTER WHAT PRESSURE YOU APPLY TO PEDAL. THE VEHICLE WILL MOVE SEVERAL FEET BEFORE COMING TO A STOP. THIS OCCURRED TO ME WHILE AT A CITY CROSSWALK. HUGE SAFETY CONCERN WITH VEHICLE NOT STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153570November 25, 2018
SERVICE BRAKES
THE 8TH OF NOVEMBER 2018 WHILE TRAVELING THROUGH AUSTIN, TX - IN HEAVY TRAFFIC; I NEARLY REAR-ENDED ANOTHER VEHICLE - THE BRAKES GOT REAL HARD, BUT THE VEHICLE KEPT ROLLING. THE BRAKES ACTED LIKE THE ENGINE WAS SHUT OFF. I TRIED THEM AGAIN AFTER RESUMED SPEED- AND I TESTED THEM - ON THE THIRD PUMP - THEY WERE ROCK-HARD AGAIN. A VEHICLE SHOP IN SAN ANTONIO WAS ABLE TO CONSISTENTLY REPLICATE THE PROBLEM. IT WAS A BAD VACUUM-PUMP-ASSIST. IT COST ME $455.00, IT COULD HAVE BEEN WORSE, THE MECHANIC TOLD ME THAT OIL FROM THE ENGINE COULD HAVE DAMAGED THE VACUUM BOOSTER AND/OR THE MASTER CYLINDER. HE TOLD ME CHEVY KNOWS ABOUT IT - #PIT5361B - BUT I NEVER KNEW ABOUT IT - I ALMOST REAR-ENDED ANOTHER VEHICLE. VEHICLE HAD 48,500 MILES WHEN IT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153551November 24, 2018
SERVICE BRAKES
VACUUM PUMP FAILED RESULTING IN PROPERTY DAMAGE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11153378November 23, 2018
SERVICE BRAKES
I OWN A 2016 SILVERADO WITH A FAULTY BRAKE VACUUM PUMP. THE ISSUE WAS RECTIFIED BY A GM DEALER, AND SERVICE RECORDS ARE ATTACHED. I AM FILING A COMPLIANT TO ENSURE NHTSA IS AWARE OF A DANGEROUS DEFECT IN THIS TRUCK. THE ISSUE BECAME APPARENT OVER THE COURSE OF WEEKS. INITIAL PROBLEMS INCLUDED AN AUDIBLE CLICKING NOISE ONCE THE BRAKE WAS DEPRESSED. AS THE PROBLEM PROGRESSED THE VEHICLE WOULD NOT BE ABLE TO BRAKE WHEN TRYING TO BRAKE ON INCLINES AS FLAT AS 2 DEGREES. IN FACT, BRAKES WOULD FAIL AND ABS WOULD KICK IN WHEN BACKING OUT OF MY DRIVEWAY. YOUTUBE VIDEO SUMMARIZES ISSUE HTTPS://M.YOUTUBE.COM/WATCH?V=0KRKYEVBCU0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153286November 23, 2018
SERVICE BRAKES, POWER TRAIN
I HAVE A 2016 SILVERADO 1500 THAT HAVING TROUBLE WITH MY BREAKS AND POWERTRAIN. I TRY TO STOP THE OTHER DAY AND THE PEDAL GOT STIFF AND WASNT ABLE TO COME TO A COMPLETE ALMOST HITTING A PEDESTRIAN. ITS BEEN GOING ON FOR AWHILE TOO. AND MY POWERTRAIN WHEN I IN THE STREET OR HIGHWAY GOING 60MPH IT TENDS TO SHOOT THE RPMS N GO DOWN AND LIKE THE TRANSMISSION WANT TO SHIFT DOWN ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153290November 23, 2018
UNKNOWN OR OTHER
WHILE BACKING UP AT LOW SPEEDS TO HOOK UP TO A TRAILER ON AN INCLINE OR EVEN BACKING UP WITH TO NO TRAILER. MULTIPLE TIMES YOU LOSE THE POWER BRAKES WHICH IS A SEVERE SAFETY HAZARD ESPECIALLY WHEN BACKING UP TO SOMETHING. MULTIPLE TIMES I'VE HAD TO STAND ON THE PEDAL AS HARD AS POSSIBLE TO STOP THE TRUCK FROM HITTING THE TRAILER. THE PEDAL HAS THE FEELING OF NO POWER BRAKES. THIS HAPPENS AT LOW SPEED WHICH WOULD BE TYPICAL BACKING UP TO HOOK ONTO A LOAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152809November 20, 2018
ELECTRICAL SYSTEM, ENGINE
I MADE A TURN AT AN INTERSECTION GOING 0MPH TO 10MPH (LOW SPEED) AND THE ENGINE SHUT DOWN. LUCKILY I HAD A ENOUGH MOMENTUM TO CLEAR THE INTERSECTION AND NOT GET T-BONED. I WAS ABLE TO PUT THE VEHICLE INTO NEUTRAL AND START IT AGAIN TO DRIVE OFF. NO DASH LIGHTS CAME ON AND I STILL HAD POWER STEERING INDICATING THE KEY WAS STILL IN THE ON POSITION. I BELIEVE THIS IS NOT AN UNCOMMON PROBLEM AS THERE ARE AT LEAST 2 OTHER REPORTS OF THIS HAPPENING IN THE NHTSA DATA BASE WITH THIS PARTICULAR TRUCKS YEAR, MAKE AND MODEL. THAT MEANS THERE ARE NOW 3 COMPLAINTS OUT OF 10 RELATING TO THIS VERY PROBLEM UNDER THE CATEGORY OF ENGINE FOR THIS TRUCKS YEAR MAKE AND MODEL. THERE ARE ALSO MORE REPORTS OF THIS HAPPENING ON VARIOUS FORMS AROUND THE INTERNET BUT HAVE NOT BEEN REPORTED TO THE NHTSA. I BOUGHT THIS VEHICLE USED FROM A CAR DEALERSHIP 2 MONTHS AGO WITH 47,000 MILES ON IT AND THIS INCIDENT HAPPENED AT THE 50,000 MILE MARK. I HAVE CALLED THE DEALER SHIP TO SEE IF THERE WAS ANY KNOW KNOWLEDGE OF THIS HAPPENING TO OTHER PEOPLE OR ANY SERVICE BULLETINS OUT THERE RELATING TO THIS ISSUE BUT HAVE NOT RECEIVED A CALL BACK YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151676November 15, 2018
SERVICE BRAKES
WHILE ATTEMPTING TO BRAKE AT LOW SPEEDS THE BRAKE BOOSTER AND PEDAL FAILED CAUSING ME TO USE EXCESSIVE BRAKE PRESSURE TO GET THE THE VEHICLE TO STOP. DUE TO THIS I WAS ALMOST INVOLVED IN A CRASH THE VEHICLE ONLY HAS 50K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151680November 15, 2018
SERVICE BRAKES
ON 3 SEPARATE OCCASIONS, MY BRAKES FAILED ME CAUSING ME TO ALMOST CRASH. THE FIRST TIME, I WAS STOPPING AT A STOP SIGN FROM GOING LESS THAN 5MPH (I WAS INCHING UP AFTER ABOUT 10 CARS WERE IN FRONT OF ME). I HAD MY FOOT ON THE BRAKE THE WHOLE TIME AND NEVER ACCELERATES AND ALL OF A SUDDEN, THE TRUCK WOULDN'T STOP. I WAS ON ABOUT A VERY SLIGHT DOWNHILL (MAYBE 1 DEGREE). IT FELT LIKE THE BRAKES BECAME SLIPPERY AND JUST SOUNDED AWFUL. I CAME WITHIN A FEW INCHES OF THE CAR IN FRONT OF ME AND ALMOST REAR ENDED THEM. THE NEXT OCCASION, I WAS GOING DOWNHILL AND TO THE LEFT AND HAS TO STOP. THE TRUCK DID THE SAME THING WHERE THE POWER BRAKES SEEMED TO FAIL OR THE BRAKES JUST DIDN'T WANT TO WORK. THIS TIME I WAS GOING ABOUT 35MPH AND HAD TO SWERVE INTO THE WRONG LANE TO AVOID CRASHING. THANKFULLY NOBODY WAS COMING OTHERWISE I WOULD HAVE HAD TO REAR END THE PERSON IN FRONT OF ME. I WAS PROBABLY 5 OR 6 CAR LENGTHS BEHIND HIM WHEN WE BOTH HIT THE BRAKES AT THE SAME TIME. THE 3RD TIME THIS HAPPENED WAS THIS MORNING IN THE SAME SPOT AS THE SECOND INCIDENT. THIS TIME, I WAS TESTING THE BRAKES. I'M VERY SCARED THAT SOMETHING IS GOING TO HAPPEN BECAUSE OF THIS AND WOULD LIKE TO GET THIS FIXED ASAP. I BOUGHT THIS GM CERTIFIED VEHICLE ABOUT 1 MONTH AGO AND SHOULD BE IN GOOD MECHANICAL CONDITION. THESE 3 INCIDENTS HAPPENED IN A 10-14 DAY SPAN AND 2 TIMES IN THE PAST 3 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151439November 14, 2018
UNKNOWN OR OTHER
ONCORE MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151608November 14, 2018
POWER TRAIN
I WAS DRIVING AND THE RPM GOES UP AND DOWN. ITS BEEN DOING IT FOR AWHILE NOW. ILL HE DRIVING DOWN THE ROAD AND WELL SHIFT GEARS OR HAVING TROUBLE SHIFTING GEARS. IT DOES BETWEEN GOING 60 TO 80 MPH. SOMETIMES I FEAR IT MIGHT SHIFT GEARS AND GET HIT OR LOSE CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151216November 13, 2018
SERVICE BRAKES
I STOPPED TO EAT AT A RESTAURANT AND MY BRAKES GOT EXTREMELY HARD AND MY TRUCK DID NOT STOP I USED BOTH FEET TO JAM THE BRAKE DOWN AS HARD AS I COULD TO STOP. THERE WAS A CAR IN FRONT OF ME BUT IT WAS PULLING OUT AS I PULLED IN. MY TRUCK WOULD HAVE STRUCK THIS VEHICLE IF IT WEREN'T FOR THEM PULLING OUT. I WENT DIRECTLY TO A NEARBY MECHANIC TO SEE WHAT IS GOING ON WITH MY TRUCK. THEY TOLD ME THE VACUUM PUMP IS FAULTY AND THAT GM HAS A BULLETIN ABOUT THIS ISSUE. SO GM IS AWARE OF THE ISSUE AND KNOWS THEIR VEHICLES ARE DANGEROUS TO ITS CUSTOMERS AND THE PUBLIC. BUT THEY HAVE NOT ORDERED A RECALL TO FIX THE FAULTY VACUUM PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150711November 10, 2018
SERVICE BRAKES
BRAKE PEDAL GETS REALLY HARD AND HAS BECOME A SAFETY ISSUE WITH EVERYDAY DRIVING. TURN OFF ENGINE AND RESETS AND WORKS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150073November 8, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VANDERGRIFF CHEVROLET (1200 WEST INTERSTATE 20, ARLINGTON, TEXAS 76016, (682) 323-2486) ON FOUR SEPARATE OCCASIONS FOR THE FAILURE. THE DEALER DIAGNOSED THAT AN UNSPECIFIED CABLE WITHIN THE AIR BAG HOUSING UNIT WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. *LN *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144845November 2, 2018
ELECTRICAL SYSTEM
HAPPENED 2X (3/15/18 & 10/31/18) IN MOTION @ 70MPH ON HIGHWAY THE INSTRUMENT CLUSTER RESET. GAUGES DROPPED TO 0, PEGGED OUT AT TOP, THEN BEGAN READING PROPERLY, SIMILAR TO THE VEHICLE STARTING. ALL OTHER SCREENS WENT BLACK AND RESET THEMSELVES. NO WARNING LIGHTS CAME ON. THIS IS SIMILAR TO NHTSA DOCUMENT 2014-03896 ON 2014 GM SILVERADOS, BUT APPEARS TO BE DIFFERENT ROOT CAUSE. MY VEHICLE HAD A PHONE PLUGGED IN AND ANDROID AUTO IN USE, BUT I WAS NOT CHANGING VOLUMES OR SONGS. ALSO, THE FIRST TIME IT HAPPENED WAS WHEN A PHONE CALL CAME IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144182October 30, 2018
EXTERIOR LIGHTING
THE 7" MYLINK SCREEN IS TOO BRIGHT AT NIGHT EVEN WHEN I DIM THE DASH LIGHTING. THERE IS AN OPTION IN THE SCREEN SETTINGS TO TURN OFF THE SCREEN, WHICH I DO USE, BUT THIS IS DISTRACTING TO GO THROUGH AND THE SCREEN TURNS BACK ON EVERYTIME I ADJUST THE HVAC OR RADIO. THE SCREEN NEEDS AN INDEPENDENT BRIGHTNESS ADJUSTMENT OR A BETTER SCREEN. I THINK A LED SCREEN WOULD WORK BETTER THAN THE CURRENT LCD SCREEN. THIS HAS BEEN A PROBLEM SINCE I BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144251October 30, 2018
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION IS JERKY, AND DEALERSHIP SAYS IT'S NOT SAFE TO DRIVE. FAULTY TRANSMISSION WIRING HARNESS AND HEAT SENSOR. TRUCK HAS BEEN AT DEALERSHIP FOR 18 DAYS AND GM HAS NO ESTIMATE AS TO WHEN THE WIRING HARNESS WILL BE AVAILABLE. I'M PAYING FOR A 50K TRUCK AND PAYING FOR A RENTAL WITH NO END IN SIGHT. SHOULD BE A RECALL, SERVICE TECH AT DEALERSHIP TOLD ME THE PART WAS BEING 'RE-TOOLED'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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