Chevrolet Silverado Complaints (2015)

1,418 consumer complaints on file.

#11256875September 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE SEIZED AND LOST POWER WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURE OCCURRED THREE ADDITIONAL TIMES WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO MARK CHEVROLET (33200 MICHIGAN AVE, WAYNE, MI 48184, (734) 307-0785) WHERE IT WAS DIAGNOSED THAT THE ECM NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254757September 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE VEHICLE JERKED AND FAILED TO SWITCH GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BECK AND MASTEN BUICK GMC SOUTH (12820 GULF FWY, HOUSTON, TX 77034, (713) 396-3510) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CODE REQUIRED AN UPDATE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253474September 5, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BRAKES WERE FAULTY. IN ADDITION, THE BRAKE PEDAL FELT HARD AND WOULD NOT STOP THE VEHICLE WHEN DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN TO RADLEY CHEVROLET (3670 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-4000) WHERE IT WAS DIAGNOSED THAT A VACUUM PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,320. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251996August 28, 2019
ENGINE, STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 10 MPH, THE STEERING SEIZED AND THE VEHICLE STALLED WHILE TURNING INTO A NEIGHBORHOOD. SELLERS BUICK GMC (38000 GRAND RIVER AVE, FARMINGTON HILLS, MI 48335, (248) 579-8383) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER TO SEE IF THE VEHICLE COULD BE REPAIRED UNDER AN EXTENDED WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246749August 27, 2019
WHEELS
ON 3-18-19 AT APPROXIMATELY 1600 HOURS WE WERE TRAVELING NORTH ON I 84 NEAR NEWBURGH, NY. I WAS DRIVING A 2016 CHEVROLET 2500 SILVERADO (45,000 MILES) TOWING A 2019 GRAND DESIGN 5TH WHEEL RV. WE WERE TRAVELING IN THE TRAVEL LANE WHEN A PICKUP PULLED ALONGSIDE HONKING HIS HORN, THE DRIVER WAS POINTING AT THE CAMPER. I PULLED OVER AND DISCOVERED THE CABLE HOLDING UP MY SPARE TIRE BROKE, THE SPARE DROPPED TO THE PAVEMENT BOUNCING UNDER THE CAMPER. I DID A QUICK REPAIR GOT OFF THE HIGHWAY AND SPENT THE NIGHT IN A MOTEL. THE NEXT MORNING I SPENT 2 HOURS REPAIRING THE CAMPER ENOUGH TO GET IT TO OUR RESIDENCE IN MAINE. DAMAGE REPAIR BILL TO THE RV WAS $9100.00. I BROUGHT THE TRUCK INTO QUIRK CHEVROLET BANGOR ME WHERE I PURCHASED IT NEW AND THEIR MECHANICS INSPECTED THE TIRE HOIST. THEY COULD NOT EXPLAIN WHY THE CABLE FRAYED AND BROKE. THE SPARE WAS INSPECTED BEFORE OUR TRIP SOUTH IN FEB.AND WAS SECURELY IN PLACE WITH NO MOVEMENT. THE CABLE WAS IN NEW CONDITION WITH NO RUST. I DEALT WITH GM CUSTOMER SERVICE GAVE THEM ACCIDENT REPORTS AND ALL INFO NEEDED. MAY 5TH GM SENDS OUT ESIS FIELD INSPECTOR RON YEAGER. MR. YEAGER STATES HE HAS NEVER SEEN THIS BEFORE ON SUCH A NEW VEHICLE. APPROXIMATELY A MONTH LATER I'M IN CONTACT WITH GM THEY DENY THE CLAIM FOR REPAIRS BUT HAVE NO EXPLANATION AS TO THE CAUSE. THIS SPARE TIRE SYSTEM ON GM TRUCKS HAS LONG BEEN KNOWN FOR ITS FAILURES. USUALLY THE CABLES RUST IN PLACE AND YOU CAN'T GET THE TIRE DOWN WHEN NEEDED. I'VE ALWAYS OWNED GM TRUCKS AND USUALLY PLACE THE SPARE IN THE TRUCK BED DUE TO THIS POOR SYSTEM. IF THE RV WAS NOT BEHIND MY TRUCK THAT 65LB SPARE COULD HAVE DONE SEVERE DAMAGE TO THE VEHICLES/PERSONS TRAVELING BEHIND ME. (XXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245814August 22, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE IN TRAFFIC, THE BRAKE PEDAL FELT HARD WHEN DEPRESSED AND FAILED TO SLOW DOWN THE VEHICLE. THE CONTACT HAD TO DRIVE OFF THE FREEWAY AND ONTO THE GRAVEL TO BRING THE VEHICLE TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO MARK CHRISTOPHER AUTO CENTER (2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764, (909) 321-5860) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245065August 19, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT A LOW RATE OF SPEED, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK IN ORDER FOR THE BRAKES TO FUNCTION PROPERLY. THE CONTACT TOOK THE VEHICLE TO MODERN CHEVROLET OF BURLINGTON (2616 ALAMANCE RD, BURLINGTON, NC 27215, 336-229-5501) WHERE THEY REPLACED THE VACUUM PUMP AND BELT. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244106August 15, 2019
SEAT BELTS:REAR/OTHER
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED THAT BOTH REAR PASSENGER SEAT BELT BUCKLES WERE MELTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUFF WHELAN CHEVROLET (LOCATED AT 40445 VAN DYKE AVE, 18 MILE, STERLING HEIGHTS, MI 48313, (877) 237-3928), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243502August 13, 2019
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT ANY SPEED, THE POWER LOCK ON THE FRONT PASSENGER DOOR DID NOT LOCK AUTOMATICALLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SERRA CHEVROLET AT 330-644-7500 (LOCATED AT 3281 S ARLINGTON RD, AKRON, OH 44312) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242241August 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE STABILITRAK, POWER STEERING, AND ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) BY CAPITOL CHEVROLET (6200 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 445-1222); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE STABILITRAK, POWER STEERING, AND ABS WARNING INDICATORS ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242072August 6, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF WHILE MAKING A TURN IN EITHER DIRECTION. THE FAILURE OCCURRED ON TWELVE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO DAVE GILL CHEVROLET (4700 E. BROAD ST, COLUMBUS, OH), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241367August 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER WAS NOT FUNCTIONING CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CONDENSER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED FOR HIS SAFETY IF THE FAILURE WERE TO OCCUR DURING HOT, INCLEMENT WEATHER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 74,298. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241061August 1, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE PULLING OUT OF THE DRIVEWAY, THE BRAKE PEDAL FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO APPLY BOTH FEET ON THE BRAKE PEDAL WITH EXCESSIVE FORCE FOR THE VEHICLE TO ROLL TO A STOP. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE CONTACT STATED THAT THE BRAKE POWER BOOSTER ASSIST FAILED. THE VEHICLE WAS TAKEN TO HENDERSON CHEVROLET (240 N GIBSON RD, HENDERSON, NV 89014, (702) 208-9999) WHERE IT WAS DETERMINED THAT THERE WAS A TECHNICAL SERVICE BULLETIN REGARDING THE VACUUM PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240608July 30, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 80 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO USE BOTH FEET TO APPLY PRESSURE TO THE ACCELERATOR PEDAL TO STOP THE VEHICLE. IN ADDITION, THE SERVICE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO BOB RUWART MOTOR (2105 16TH ST, WHATLAND, WY 82201, (307) 269-0091), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245740July 29, 2019
ELECTRICAL SYSTEM
LOSS OF POWER STEERING, ALL DIGITAL SCREENS GO BLACK, COMPUTER SHUTS DOWN, FINALLY RESULTING IN THE VEHICLE COMPLETELY SHUTTING OFF. AT THIS POINT NOTHING OPERATES INCLUDING 4 WAYS. AFTER 2-3 MINUTES ALL RESETS AND TRUCK STARTS AND OPERATES AGAIN. DEALER AND GM TECHS HAVE GONE THROUGH THE TRUCK FOR A WEEK WITH OUT A SOLUTION. THIS HAS HAPPENED AT LEAST 10 TIMES ,WITH A FEW TIMES BEING IN A POTENTIALLY DANGEROUS POSITION. ALL ELECTRICAL,ALL GROUNDS AND OBC ARE IN GOOD WORKING ORDER. THERE IS NO SOLUTION AND THIS IS NOT THE ONLY TRUCK WITH THIS ISSUE. GM HAS A MAJOR AND POTENTIALLY LETHAL PROBLEM AND HAVE NOT PUT OUT A RECALL AS OF YET. THIS WOULD LEAD ME TO BELIEVE THEY HAVE NOT FIGURED OUT THE ISSUE OR ARE WAITING FOR FATALITIES BEFORE INVESTIGATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234328July 24, 2019
UNKNOWN OR OTHER
THE ACCORDIAN PIECE TO THE SUNROOF JAMMED AND TORE PREVENTING CLOSING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234068July 23, 2019
SERVICE BRAKES
BRAKES BECAME VERY HARD WHEN TRYING TO STOP AT SLOW SPEEDS. HAVE TO APPLY VERY HARD PRESSURE TO GET TRUCK TO STOP. SEVERAL VERY CLOSE CALLS RUNNING INTO ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234297July 23, 2019
SERVICE BRAKES
POOR BRAKING PERFORMANCE AT LOW SPEED. VEHICLE CONTINUES TO TRAVEL A SHORT DISTANCE AFTER BRAKES ARE FULLY DEPRESSED. CAUSED MINOR COLLISION WHEN BACKING OUT OF A PARKING SPACE. BRAKES HAVE BEEN INSPECTED BY DEALERSHIP ON MULTIPLE OCCASIONS AND BEEN DEEMED TO BE OPERATING PROPERLY. SYMPTOMS ARE MOST NOTICEABLE WHEN APPLYING BRAKES REPEATEDLY; E.G. STOP AND GO TRAFFIC OR MAKING A MULTIPLE POINT TURN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11233922July 22, 2019
SERVICE BRAKES
WE WERE DRIVING IN SEVIERVILLE, TN IN VERY BUSY TOURIST TRAFFIC GOING ABOUT 25 MPH WITH 2 BABIES IN THE BACK AND PULLING A TRAILER WITH A POLARIS RANGER. WHEN I WENT TO HIT THE BRAKES, THERE WAS NO MOVEMENT OF THE BRAKE PEDAL. I COULDN'T PRESS IT IN UNLESS I USED 2 FEET AND APPLIED HARD PRESSURE. ONCE THE BRAKES WERE PUSHED ALL THE WAY IN, IT USED ENOUGH BRAKE TO COME TO A STOP. THE MECHANIC SAID WE NEED A NEW VACUUM PUMP AND BRAKE PADS. THIS COULD HAVE BEEN MUCH WORSE IF WE WOULD HAVE MADE IT TO THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233988July 22, 2019
STEERING
WHEN MY TRUCK WAS UNDER FACTORY WARRANTY IT HAD A RATCHETING CLUNKING NOISE COMING FROM THE RACK AND PINION. THE TRUCK HAD 89000 ON IT AND I CALLED CHEVROLET FILED A COMPLAINT. I WAS DRIVING LAST SUMMER AND I LOST MY STEERING GOING DOWN THE ROAD THEN I GOT IT BACK. THEN I TOOK IT IN FOR THE SOFTWARE UPDATE RECALL. THE CHEVROLET GARAGE TOLD ME THAT THE RACK AND PINION IS NOT COVERED UNDER FACTORY WARRANTY. NOW THE TRUCK HAS 109000 AND THE RACK IS BINDING WORSE. I DID MY RESEARCH AND FOUND OUT THEIR IS ALOT OF PEOPLE WITH THE SAME PROBLEM I'M HAVING. THESE RACKS NEED TO BE RECALLED BEFORE SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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