Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11208184May 17, 2019
UNKNOWN OR OTHER
THE AIR CONDITIONING CONDENSER WAS NOT ENGINEERED TO A REASONABLE QUALITY SPECIFICATION. THIS CONDITION CAUSED IT TO CRACK AND ALLOW THE FREON TO LEAK OUT. I REPLACED THE CONDENSER AND RECIEVER DRYER (SINCE THE SYSTEM WAS UNPRESSURIZED) AND THEN PAY A PROFESSIONAL TO EVACUATE THE SYSTEM AND RECHARGE IT. I WORK WITH ANOTHER OWNER OF A 2014 SILVERADO. HE HAD THE EXACT SAME PROBLEM. THAT'S WHAT PROMPTED MY TO SEE IF THERE WAS A RECALL. I ALSO SAW A BRIEF SEGMENT ON CHICAGO NBC NEWS (YOUTUBE) ABOUT THIS PROBLEM. GENERAL MOTORS NOT TAKING RESPONSIBILITY YET. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208294May 17, 2019
FUEL/PROPULSION SYSTEM
THE 2014 CHEVY SILVERADO 3500HD DURAMAX DIESEL COMES EQUIPP ED WITH THE BOSCH CP4 INJECTION FUEL PUMP. THIS PUMP IS PRONE TO FAILURE AT ANYTIME MILEAGE WISE. THE PUMP WAS USED IN EUROPEAN DIESEL ENGINES WITH SUCCESS SINCE THEIR FUEL HAS A HIGHER CONTENT OF LUBRICITY. DUE TO THE ULTRA-LOW SULFUR FUEL MANDATED FOR US DIESEL ENGINES THIS PUMP HAS A HISTORY OF CATASTROPHIC RESULTS WHEN USED IN THE 2011-2016 DURAMAX 6.6L CHEVY ENGINES.METAL TO METAL WEAR CAUSES SMALL METAL FRAGMENTS TO ENTER THE FUEL SYSTEM THEREBY CAUSING ENGINE FAILURE. THIS EVENT CAN HAPPEN WITHOUT WARNING. IF THE ENGINE HAS STOPPED WHILE IN MOTION THIS PRESENTS AN ACCIDENT WAITING TO HAPPEN. MY CONCERN IS THAT I TOW A 14000LB RV 5TH WHEEL TRAILER WITH MY TRUCK. HOW CAN IT BE STOPPED SAFELY WITH OUT THE ENGINE PROVIDING POWER TO THE BRAKING SYSTEM?. THIS ENGINE IS VERY POPULAR AMONG RV'ERS, BOATERS, FLATBED HAULERS ETC; BASICALLY ANYONE MOVING A HEAVY LOAD DOWN THE HIGHWAY.IF THIS INCIDENT HAPPENS WHEN THE VEHICLE IS OUT OF WARRANTY THE REPAIRS CAN COST $8 TO 12K. MANY WEBSITES CONTAIN INFORMATION ABOUT THE CP4 FAILURE. MY SON HAD 2 SUCH VEHICLES IN A SMALL TRUCKING FLEET COSTING HIM OVER $20K TO REPAIR. I FEEL GENERAL MOTORS SHOULD ISSUE A RECALL OR PROVIDE OWNERS OF THIS VINTAGE TRUCK ADDITIONAL COVERAGE. THIS PUMP WAS ALSO USED BY FORD & DODGE IN THE MID 2012-2014 WITH THE SAME RESULTS. THE MAY 2019 ISSUE OF "TRAILER LIFE" MAGAZINE CONTAINS AN ARTICLE ABOUT THE BOSCH CP4 ON PAGES 77-81. TO DATE MY VEHICLE HAS NOT HAD THIS PROBLEM YET. MY SONS TRUCKS BLEW UP IN JULY 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208348May 17, 2019
SERVICE BRAKES
I HAVE HAD LOSE OR HARD BRAKING ISSUES DUE TO A VACUUM PUMP ISSUE. GM SENT A LETTER OUT IN APRIL ALLOWING SPECIAL COVERAGE BUT MY VEHICLE DOESN'T MEET THERE CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207968May 16, 2019
UNKNOWN OR OTHER
DEFECTIVE AIR CONDITIONING. THE TRUCK HAS AN AIR CONDITIONING SYSTEM FAIL BEFORE IT HIT 65K. AND BEING LESS THAN 4 YEARS OLD. REALLY FRUSTRATING WHEN A DEALER WANTS 1100 TO 1300 DOLLARS TO FIX SOMETHING THAT SHOULD NOT BE BROKEN AFTER ONLY 65K MI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208021May 16, 2019
ENGINE
AC STOPPED BLOWING COLD. RECHARGED AC AND IT RAN COLD FOR 2 DAYS. INVESTIGATED TO FIND A AC CONDENSER WELD FAILED. UPON RESEARCHING I FOUND I AM NOT ALONE AND DEALERSHIP WANTS 1200 DOLLARS TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208064May 16, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE ACCELERATING FROM A STOP, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED TECHNICAL SERVICE BULLETIN NUMBER: 10113364 (SERVICE BRAKES, HYDRAULIC), BUT THE VEHICLE EXCEEDED THE MAXIMUM MILEAGE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207805May 15, 2019
SERVICE BRAKES
WHILE DRIVING AT LOW SPEED THE BRAKES FAILED TO STOP AND I NEARLY RAN OVER A LADY. THEN AFTER PARKING I WENT TO LEAVE AND I ALMOST BAKED INTO SOMEONE BECAUSE THE BRAKES AGAIN FAILED. LOCAL DEALER SAID THAT THE VACUUM PUMP IS KNOW TO JUST GO OUT RANDOMLY. THIS SHOULD BE A RECALL SEEING AS TO HOW IT IS SKETCHY AND COULD GET SOMEONE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207833May 15, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE TRUCK CONTINUES TO SHUT OFF WHEN EVER IM DRIVING IT NO MATTER WHERE I'M AT. ON THE FREEWAY OR MAKING A TURN IT WILL JUST SHUT OFF. EVERYTHING GOES DEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207605May 14, 2019
UNKNOWN OR OTHER
DOORS WILL NOT LOCK USING THE LOCK BUTTON. LOCKS AND UNLOCK MANUALLY ONLY IF YOU ARE ABLE TO CATCH LOCK AND MANUALLY PULL IT UP TO OPEN OR PUSH IT DOWN TO LOCK. THIS OCCURS WHEN CAR IS STATIONARY OR IN MOTION WHICH MAKES IT HARD TO ENTER VEHICLE URGENTLY OR EXIT IN THE SAME MANNER (URGENTLY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207102May 12, 2019
WHEELS, UNKNOWN OR OTHER
CONSTANT VIBRATION THREW OUT THE CABIN OF THE TRUCK AT SPEEDS OF 65+. I HAVE HAD 5 SETS OF TIRES AND THE PROBLEM HAS NOT BEEN FIXED EVEN WITH TIRES THEY SAY WILL FIX THE ISSUE, MICHELIN TIRES. IT IS SAID THE ITS A FRAME ISSUE AND THAT I HAVE TO CONTINUE TO BRING IT INTO THE DEALERSHIP TO GET THE TIRES BALANCED EVERY TIME IT STARTS UP AGAIN. EVEN THEN IT STILL HAPPENS ON A MONTHLY BASIS. WHY DO I HAVE TO PAY FOR GM MISTAKES ON THE BUILD OF TITHE TRUCKS? PLEASE HELP, THIS IS NOT RIGHT OF GM PASSING THE BUCK ONTO THE CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207039May 11, 2019
STEERING
ELECTRONIC POWER STEERING KEEPS GOING IN AND OUT AT LOW SPEEDS. IT JUST STARTED AFTER A OIL CHANGE AT MY DEALERSHIP. WHEN I GO SLOW AROUND A DRIVE THROUGH OR JUST START OUT AFTER A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206863May 10, 2019
SERVICE BRAKES
HARD TO BRAKE AT TIMES AT LOW SPEED EXTRA EFFORT TO BRAKE OR MAY NOT BRAKE AT ALL. CALL CHEVROLET CUSTOMER SERVICE AND THEY SAY SOMEONE NEED A TO GET HURT IN ORDER TO MAKE A RECALL.. WHEN THEY SEND ME A NOTIFICATION BY MAIL OF THE PROBLEM WITH MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206899May 10, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO LOCAL DEALER FELDMAN CHEVROLET OF LANSING (2801 E MICHIGAN AVE, LANSING, MI 48912, (517) 507-4948) WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206543May 9, 2019
FUEL/PROPULSION SYSTEM
THE FUEL TRANSFER PUMP, WHICH MOVES FUEL FROM THE REAR TANK TO THE FRONT TANK HAS MALFUNCTIONED. THIS HAS CAUSED THE FUEL GAUGE TO READ INACCURATELY, CAUSING ENGINE TO STOP RUNNING, HAS ILLUMINATED THE SERVICE ENGINE LIGHT MULTIPLE TIMES, DISPLAYING CODE P2068 AND P0463. VEHICLE CAN RUN OUT OF FUEL UNEXPECTEDLY, DUE TO GAUGE SHOWING MORE FUEL THAN IS AVAILABLE. THIS HAS CAUSED THE ENGINE TO STALL UNEXPECTEDLY. THIS PROBLEM IS EXACTLY AS DESCRIBED IN RECALL DOCUMENT 13421 FROM GM, HOWEVER, THE VIN NUMBER OF MY VEHICLE IS NOT INCLUDED IN THE RECALL. I HAD AN INDEPENDENT AUTO REPAIR SHOP VERIFY THE CAUSE OF THE SERVICE ENGINE LIGHT CODES, AND THEIR FINDINGS ARE CONSISTENT WITH MINE. THE VEHICLE HAS 98,000 MILE. I AM THE ORIGINAL OWNER. I HAVE SPOKE WITH GM CUSTOMER SERVICE DEPARTMENT, WHO IS LOOKING IN TO THIS, HOWEVER HAS NOT YET RESPONDED TO MY COMPLAINT. I AM AWAITING THEIR RESPONSE IN THE NEXT 24 HRS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206214May 8, 2019
SERVICE BRAKES
HARD BRAKE PEDAL AT LOW SPEEDS. UNABLE TO STOP AS NORMAL. HAPPENS SOMETIME IN FORWARD BUT MOST ALWAYS IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206169May 8, 2019
STEERING
WHILE DRIVING MY TRUCK, THE POWER STEERING FAILED, AND A SERVICE POWER STEERING WARNING CAME ON THE DASH. I CALLED MY LOCAL DEALERSHIP, AND THEY SAID THEY COULDN'T GET ME IN TO LOOK AT THE TRUCK UNTIL FRIDAY (3 DAYS). I CALLED CHEVY CUSTOMER SERVICE AND THEY SAID THERE IS NO RECALL, BUT I FOUND A RECALL 17276 THAT COVERS THIS EXACT ISSUE. THE POWER STEERING KICKED BACK ON AND ALMOST CAUSED A HEAD ON COLLISION AS THE TRUCK SWIRVED WHEN THE SYSTEM REENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206092May 7, 2019
SERVICE BRAKES
MY WIFE AND I WERE ON VACATION AND STOPPED AT A REST AREA OFF THE INTERSTATE IN MISSOURI. UPON RETURNING TO THE VEHICLE AND PULLING OUT OF THE REST AREA I APPLIED THE BRAKES AND THERE WAS NO POWER BRAKE ASSIST. I HAD TO USE BOTH FEET AND PUSH AS HARD AS I COULD TO GET THE VEHICLE TO STOP. LUCKILY THERE WAS A DEALERSHIP ABOUT 10 MILES DOWN THE INTERSTATE THAT COULD LOOK AT THE VEHICLE. THE VACUUM PUMP THAT SUPPLIES VACUUM TO THE POWER BRAKES HAD A COMPLETE FAILURE CAUSING NO POWER ASSIST TO THE BAKE SYSTEM. THE SERVICE TECHNICIAN AT THE DEALERSHIP TOLD ME THAT THIS PART MUST NEED REPAIR OFTEN BECAUSE THEY HAD THEM IN STOCK. AFTER THE REPAIR AND $683.36 LATER WE WERE BACK ON OUR WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206134May 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY 2014 CHEVY SILVERADO SUFFERS FROM THE SAME LOSS OF POWER STEERING ISSUE GM JUST ISSUED A RECALL FOR IN SEPT. OF 2018 FOR THE 2015 MODEL OF THE SILVERADO. WHEN ATTEMPTING TO PARK OR PERFORMING LOW SPEED TURNS THE POWER STEERING WITH FAIL MAKING IT INCREDIBLY DIFFICULT TO SAFELY CONTROL THE VEHICLE. WHEN ON THE HIGHWAY USING CRUISE CONTROL, THE CRUISE CONTROL HAD FAILED WITHOUT WARNING AND THE STEERING LOCKS UP FOR A MOMENT WHEN THIS HAPPENS. THIS IS A SERIOUS SAFETY ISSUE AFFECTING MORE VEHICLES THAN JUST THE 2015 MODELS, AND THE RECALL SHOULD BE EXPANDED TO INCLUDE ALL AFFECTED YEAR MODELS. THIS ISSUE HAPPENS INTERMITTENTLY WITHOUT WARNING, AND OCCURS MULTIPLE TIMES A WEEK. I PURCHASED THIS VEHICLE IN DEC OF 2017, AND THE ISSUE HAS BEEN PRESENT SINCE MY OWNERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206153May 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AFTER 1 HOUR OF DRIVING AND STOPPING AT A INTERSECTION TRUCK DECIDED TO SHUT DOWN AT THE INTERSECTION CAUSING ME TO ALMOST BE INVOLVED IN A ACCIDENT SINCE I WAS DEAD IN THE MIDDLE OF INTERSECTION WITHOUT WARNING OR REASON I HAD JUST ACCELERATED THROUGH LIGHT WHEN TRUCK SHUT DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205090May 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
LOSS OF STEERING; STEERING WHEEL LOCKING UP AND JERKING OUT OF MY HANDS WHILE MAKING A TURN. HEADLIGHTS AC AND RADIO CUTTING OFF. MULTIPLE WARNINGS INCLUDING STABILITRAC AND POWER STEERING ASSIST. ENGINE FAILURE. THIS HAPPENS AT LOW SPEEDS AND TURNING. I TOOK IT TO THE DEALER SHIP TODAY AND THEY SAID THAT IT FRIED MY BATTERY AND CABLES AND FUSE BUT THEYDONT KNOW THE REASON WHY THIS IS HAPPENING. THIS IS ALMOST $700 OUT OF POCKET WITH NO GARUNTEE PROBLEM SOLVED. MY TRUCK HAS 32,000 MILES 2014 CHEVY SILVERADO LT 1500. WHEN PULLING INTO THE DEALERSHIP THIS MORNING, EVERYTHING LISTED ABOVE HAPPENED AND THANKFULLY IT RECIPROCATED WHEN THE MECHANIC TESTED IT. IT THREW OFF TEN DIFFERENT CODES .
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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