Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10415013July 25, 2011
ELECTRICAL SYSTEM
I OWN A 2004 CHEVY SILVERADO 1500 4X4. THE SPEEDOMETER STARTED MALFUNCTIONING AROUND 90000 MILES. IT WOULD WORK BUT NOT READ CORRECTLY. IT GOT WORSE AND WORSE. NOW VERY VERY RARELY DOES IT WORK PROPERLY. MOST OF THE TIME IT READS INCORRECTLY SOMETIMES IT DOESN'T MOVE AT ALL. SOMETIMES IT IS ALL THE WAY AT MAX AND SOMETIMES IT STAYS ON 0 AND SOMETIMES IT IS STUCK SOMEWHERE IN BETWEEN. THE TRUCK NOW HAS ABOUT 135000 MILES ON IT AND EVERYTHING I FIND SAYS IT WILL COST BETWEEN 300 AND 500 DOLLARS TO GET IT FIXED. I HAVE RESEARCHED AND FOUND THAT IT IS PROBABLY BECAUSE OF FAULTY INSTRUMENT CLUSTERS THAT GM KNOWS ABOUT AND WONT RECALL. I DON'T THINK IT IS RIGHT THAT I HAVE TO PAY FOR THEIR FAULTY PARTS. IT IS VERY UNSAFE NOT BEING ABLE TO KNOW HOW FAST YOU ARE GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415116July 25, 2011
SERVICE BRAKES, HYDRAULIC
WENT TO STOP FOR A VEHICLE TURNING LEFT AND HAD A SUDDEN BRAKE FAILURE .. UNABLE TO STOP AND DROVE THROUGH A LAWN TO MISS REARENDING A CAR. FIRST TIME NOTICED ANY BRAKE PROBLEMS .. TRUCK IS NOW AT AUTOMOTIVE REPAIR SHOP WITH ONE BUSTED BRAKE LINE AND ALL FIVE LINES CORRODED AND NEEDING REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414892July 24, 2011
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
I OWN A 2004 SILVERADO 2500HD CREW CAB. I WAS LEAVING A LAKE BOAT RAMP WITH MY BOAT IN TOW WHEN, WITHOUT WARNING, THE BRAKE PEDAL WENT TO THE FLOOR. WITH THE ASSISTANCE OF THE E-BRAKE I WAS ABLE TO BRING IT TO A STOP ON THE SHOULDER. AFTER INSPECTING UNDER THE HOOD I WENT UNDER THE TRUCK AND FOUND THAT THE BRAKE LINES INTO THE PROPORTIONING VALVE WERE SEVERELY RUSTED AND ONE HAD RUPTURED. I HAD TO HAVE THE VEHICLE TOWED AT THIS POINT. UPON RETURNING HOME I BEGAN LOOKING FOR REPLACEMENT PARTS AND FOUND THAT YOUR AGENCY IS INVESTIGATING THIS PROBLEM. I FIND IT UNSATISFACTORY THAT THERE HASN'T BEEN AT LEAST AN ADVISORY TO AT LEAST INSPECT SO AT LEAST THE OWNERS OF THESE VEHICLES WOULD HAVE A CHANCE TO PROTECT THEMSELVES, THEIR PROPERTY, AND OTHER INDIVIDUALS FROM HARM. THANK GOODNESS I WAS NOT GOING ANY FASTER THAN I WAS. THERE WAS NO WARNING AND I HAD MY FAMILY WITH ME. WOULD YOU PLEASE AT LEAST PUT SOMETHING OUT. I KNOW THERE IS CURRENTLY NO RECALL. HOW CAN THIS BE??? THERE IS NOTHING MORE DANGEROUS THAN A 9000LB+ TRUCK WITH NO BRAKES!! HOW LONG DO YOU PLAN ON "RESEARCHING" THIS? I AM AN AIRCRAFT MECHANIC AND KNOW THAT SAFETY CHANGES ARE USUALLY WRITTEN IN BLOOD!! PLEASE STOP ACTING LIKE THE FAA AND BE PROACTIVE ON THIS ISSUE. UPDATED 08/11/11 *BF *TR UPDATED 06/06/12* JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414895July 24, 2011
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
I WAS BACKING TRUCK INTO DRIVE WAY MOVING ABOUT 5MPH AND APPLIED BRAKES TO PUT TRUCK INTO REVERSE AND BRAKE PEDAL WENT TO FLOOR DID NOT STOP TRUCK. STEEL BRAKE LINE RUPTURED WHERE THE ABS MODULE IS UNDER THE TRUCK RIGHT BELOW DRIVER SEAT. ALL BRAKE LINES LOOK EXTREMELY RUSTY. TRUCK IS A 2004 2500HD CREW CAB 4X4. I BOUGHT BRAND NEW AND IT HAS 47,212 MILES. I PULL A 7000 LBS. CAMPER AND I'M GLAD IT HAPPENED IN MY DRIVEWAY. IN JUNE THE RUBBER GAS LINE FAILED PUMPING 15 GALLONS OF GAS ONTO BOTTOM OF TRUCK AND GROUND ON THE WAY TO WORK (27 MILES). ONCE AGAIN, I WAS LUCKY. I PREFER TO NOT HAVE ANY OTHER STRIKES, TWO IS ENOUGH FOR ME! I HOPE IT DOES NOT TAKE AN INJURY, DEATH, ACCIDENT OR PROPERTY DAMAGE TO GET THE NEEDED ATTENTION THIS VEHICLE NEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413887July 21, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FLUID, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
I WAS ON A STATE ROAD DOING 50 MPH LEAVING MY TOWN AND WENT TO TURN AND MY BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO SLOW DOWN AND PULL OVER AND NOT GET IN AN ACCIDENT. I WAS ABLE TO GET HOME AND DISCOVERED NO BRAKE FLUID. I FILLED UP THE FLUID AND STARTED TO BLEED THE BRAKE. THAT'S WHEN I NOTICED THE RUSTED OUT BRAKE LINES AND THE BRAKE FLUID SPRAYING OUT. I HAVE ORDERED NEW BRAKE LINE FROM INLINE TUBE. I WAS LUCKY TO NOT CRASH BUT I AM WORRIED ABOUT OTHERS WHO MAY HAVE THIS PROBLEM AND NOT BE AS LUCKY AS ME. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413554July 19, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE BRAKES WERE APPLIED AND THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413270July 18, 2011
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WITH THE BRAKES ENGAGED WHEN SHE NOTICED BLACK AND WHITE SMOKE COMING FROM THE MUFFLER. THE FAILURE CONTINUED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THREE OF THE EIGHT INJECTORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,000. UPDATED 07/26/11 *BF THE CONSUMER STATED THREE INJECTORS FAILED. UPDATED 07/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414273July 18, 2011
ELECTRICAL SYSTEM
THE SPEEDOMETER STOPPED SHOWING ACCURATE SPEED, ODOMETER STILL WORKS. WE TOOK THE TRUCK IN FOR SERVICE AND FOUND THAT IT THE FAILURE WAS A COMMON OCCURRENCE, BUT NOT COVERED UNDER ANY WARRANTY OR RECALL. THE COST OF REPAIR WAS APPROXIMATELY $500.00. WE NOW USE GARMIN FOR SPEED CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413459July 18, 2011
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
DRIVERS SIDE AC RANDOMLY BLOWS HOT AIR IN MY 2004 CHEVROLET SILVERADO. IF IGNITION SWITCH IS TURNED OFF AND THEN RESTARTED COLD AIR BLOWS AGAIN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413253July 18, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE GAUGE CLUSTER, INCLUDING SPEEDOMETER, FAILED AT 70,000 MILES. NHTSA HAS RECEIVED NUMEROUS COMPLAINTS ABOUT THIS MODEL. GENERAL MOTORS WILL NOT REPLACE THE GAUGE CLUSTER AFTER THE WARRANTY EXPIRES, EVEN THOUGH THIS IS CLEARLY A DESIGN PROBLEM AS EVIDENCED BY THE THOUSANDS OF COMPLAINTS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411950July 12, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHENEVER THE BRAKE PEDAL WAS ENGAGED BOTH REAR BRAKE LIGHTS FAILED TO FUNCTION. IN ADDITION, THE ODOMETER AND OIL PRESSURE GAUGES WOULD NOT OPERATE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411613July 9, 2011
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE DRIVER'S SIDE AC RANDOMLY STARTS BLOWING HOT AIR IN MY 2004 SILVERADO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410639July 6, 2011
SERVICE BRAKES, HYDRAULIC
2004 CHEVROLET SILVERADO 2500 HD BRAKES FAILED DUE TO RUSTED STEEL BRAKE LINE. RUST OF COMPONENT WAS LOCATED UNDER DRIVER DOOR. CURRENTLY HAVING TROUBLE FINDING MANUFACTURER REPLACEMENT PART. LOOKS LIKE I WILL HAVE TO BEND MY OWN LINE. THE TRUCK HAS 40,000 MILES AND LOCATED IN TENNESSEE. THE TRUCK IS MAINLY USED ON A FARM AND HAS NOT BEEN ON SALTY ROADS TO A GREAT EXTENT. FORTUNATELY THE INCIDENT WAS WHILE USING THE TRUCK ON THE FARM SO THERE WAS NO DAMAGE OR BODILY HARM. I HAD TO USE THE EMERGENCY BRAKE TO STOP. IN 2010 I HAD TO REPLACE THE REAR BRAKES AND ROTORS BECAUSE OF RUST. THE REAREND IS ALSO RUSTED ON THE TRUCK - SPRINGS, CARRIAGE, REAREND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411077July 6, 2011
ELECTRICAL SYSTEM
2004 CHEVROLET SILVERADO 1500. CONSUMER WRITES IN REGARDS TO RECALL PROBLEM *TGW THE CONSUMER STATED GM ACKNOWLEDGED A POSSIBLE DEFECT WITH THE 2003 MODELS, BUT NOT HIS MODEL YEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411155July 2, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE RUSTED AND BURST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409151June 28, 2011
SERVICE BRAKES, HYDRAULIC
2004 CHEVROLET SILVERADO 1500 4 WHEEL DRIVE. ABS SYSTEM ACTIVATES WHEN COMING TO A NORMAL STOP AT ABOUT 5 MILES PER HOUR. THIS CAUSES THE BRAKE PEDAL TO PUSH BACK YOUR FOOT BACK AND THE BRAKES TO RELEASE SLIGHTLY. IT HAPPENS INTERMITTENTLY AND YOU NEVER KNOW WHEN TO EXPECT IT. NO ACCIDENTS YET, BUT I CAN SEE WHERE THIS COULD CAUSE MANY. THERE ARE ALSO NUMEROUS COMPLAINTS ON THE INTERNET WHERE OTHER DRIVERS OF LIKE GM OWNERS ARE EXPERIENCING SIMILAR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408610June 23, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS 2004 CHEVROLET 2500 HD.THE CONTACT STATED THAT THE REAR AXLE SHOCK MOUNT FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ATTEMPTED TO ORDER THE PART FROM THE MANUFACTURER. THE MANUFACTURER ADVISED THAT THE ENTIRE AXLE WOULD NEED TO BE PURCHASED AND REPLACED BECAUSE THE PART WAS NOT SOLD SEPARATELY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407762June 21, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I OWN A 2004 CHEVROLET SILVERADO 2500. IT HAS A BROKEN EXHAUST MANIFOLD BOLT. AFTER RESEARCHING THIS PROBLEM ON THE INTERNET, I FOUND THERE ARE APPROXIMATELY 12,000,000 GM VEHICLES WITH THIS PROBLEM. WHY HASN'T THE NHTSA ISSUED A RECALL ON THESE VEHICLES? IT SEEMS TO ME THAT THE EPA WOULD HAVE DONE SOMETHING ABOUT AS THE BROKEN BOLT IS ALLOWING EXHAUST INTO THE AIR WITHOUT GOING THROUGH THE CONVERTER. I DON'T KNOW AT WHAT MILEAGE THE BOLT BROKE OR AT WHAT SPEED I WAS GOING WHEN IT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407632June 20, 2011
SERVICE BRAKES, HYDRAULIC
I EXPERIENCED A CATASTROPHIC BRAKE FAILURE IN MY 2004 SILVERADO WHILE APPROACHING A TRAFFIC LIGHT. FORTUNATELY, TRAFFIC WAS LIGHT AND I WAS ABLE TO DOWNSHIFT, USE THE EBRAKE TO COME TO A HALT AND GATHER MY WITS. THERE WAS NO WARNING UNTIL THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR THEN THE WARNING LIGHT AND AUDIO INDICATOR CAME ON. I NURSED THE TRUCK HOME DRIVING SLOWLY AND USING THE EBRAKE. UPON ARRIVING AT HOME AND PERFORMING AN INSPECTION OF THE BRAKE SYSTEM I DISCOVERED A SEVERELY RUSTED/CORRODED THROUGH BRAKE PIPE DIRECTLY BELOW THE PROPORTIONAL MANIFOLD LEADING TO THE ABS UNIT. ABSOLUTELY NO REDUNDANCY HERE, TOTAL FAILURE. UPON FURTHER INSPECTION OF THE BRAKE SYSTEM, I DISCOVERED AN UNACCEPTABLE AMOUNT OF RUST/CORROSION ON BRAKE PIPES. THE CORROSION ALSO APPEARS ON OTHER LINES AS WELL AS THE WHOLE UNDERSIDE OF THE TRUCK. I AM APPALLED THAT GM DOES NOT HAVE A RECALL ON THIS VERY SERIOUS DEFECT THAT IS LIFE THREATENING BUT DOES HAVE RECALLS ON PARTS THAT ARE NOT LIFE THREATENING SUCH AS LIGHTS OR TAIL GATE CABLES. I HAVE NEVER HAD A FAILURE SUCH AS THIS IN THIS NEW OF A VEHICLE IN MY 50 PLUS YEARS OF DRIVING, EVEN IN MICHIGAN. SOMETHING NEEDS TO BE DONE TO RECTIFY THIS SERIOUS DEFECT. I PLAN ON REPLACING THE ENTIRE BRAKE PIPE AND LINES WITH A STAINLESS STEEL SYSTEM. I AM SURE MOST OTHER GM OWNERS ARE UNAWARE OF THIS DEFECT AS I WAS AND HAVING THIS TYPE OF INCIDENT DEFINITELY IS NOT THE WAY TO FIND OUT ABOUT IT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407639June 20, 2011
ELECTRICAL SYSTEM
SPEEDOMETER BEGINS ACTING ERRATICALLY. RANGES FROM 20 -120MPH REGARDLESS OF ACTUAL SPEED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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