Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11163424December 26, 2018
STRUCTURE:BODY
VEHICLE IS 2 YEARS OLD 26K MILES & BLACK PAINT IS FLAKING. LOOKS LIKE WHITE OVERSPRAY WHERE PAINT HAS FLAKED. WHITE SPOTS EVERYWHERE. METAL IS EXPOSED. NEVER HAD A VEHICLE FLAKE PAINT LIKE THIS. I DO NOT DRIVE ON GRAVEL ROADS. UNACCEPTABLE FOR A VEHICLE OF THIS AGE & PRICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163434December 26, 2018
AIR BAGS
VEHICLE WAS IN AN ACCIDENT, VEERED OFF THE SIDE OF THE ROAD AND HIT A FEW TREES. THE AIRBAG DUST DEPLOYED, HOWEVER THE AIRBAG ITSELF DID NOT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11163235December 24, 2018
SERVICE BRAKES
BRAKE PEDAL GETS EXTREMELY HARD AND FEELS LIKE MAYBE ABS TRIES TO ACTIVATE AT TIMES. USUALLY AFTER PUSHING BRAKE PEDAL A COUPLE TIMES IN TRAFFIC OR PARKING LOTS. I'VE ALMOST DRIVEN INTO OTHER VEHICLES AND A BUILDING WHILE PULLING INTO A PARKING SPOT NOW SEVERAL TIMES. TODAY WHILE COASTING DOWNHILL TOWARD A STOP LIGHT I ALMOST COULDN'T STOP AT THE LIGHT! THE TRUCK, A 2016 SILVERADO ONLY HAS 57K MILES ON IT. HOPEFULLY THE POWER TRAIN WARRANTY WILL COVER WHATEVER IS GOING ON. I'M CALLING THE DEALERSHIP FIRST THING IN THE MORNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163105December 22, 2018
SERVICE BRAKES
VEHICLE LOSES MOST TO ALL OF THE PRESSURE IN THE BRAKE PEDAL AT SLOWER SPEEDS OR IF COASTING (FOOT OFF THE ACCELERATOR) FOR SHORT PERIODS. BRAKING BECOMES EXTREMELY DIFFICULT AND STOPPING DISTANCE DRASTICALLY INCREASES. SERVICE BRAKES MESSAGE COMES ON WHILE IN TRAFFIC AS WELL, BUT ONLY AS A SERVICE NOTICE, NOT A WARNING. THIS AS BEEN ON GOING SINCE JANUARY 2017, BUT HAS GOTTEN DRAMATICALLY WORSE OVER THE PAST SEVERAL MONTHS. THIS HAPPENS WHEN DRIVING THROUGH CITY'S IN TRAFFIC AND PARKING LOTS AT SLOW SPEED. NO ACCIDENT TO REPORT, BUT TOO MANY NEAR MISSES TO COUNT. YESTERDAY WAS THE LATEST EVENT. ON THE INTERSTATE, IN TRAFFIC TRAVELING 0-15 MPH, IT TOOK A SOLID 5 FEET OR MORE TO STOP THE VEHICLE FROM 10 MPH TO ZERO WHILE PRESSING THE BRAKE PEDAL WITH BOTH FEET. I WAS NOT TOWING ANYTHING AND THE VEHICLE WAS ONLY LOADED WITH 5 PASSENGERS AND A SMALL AMOUNT OF LUGGAGE. ROADS WERE DRY AND THE TEMPERATURE WAS ROUGHLY 60 DEGREES F. PLEASE CONTACT ME IF YOU NEED MORE INFORMATION OR OTHER EVENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163049December 21, 2018
SERVICE BRAKES
WHEN APPLYING BREAK PRESSURE AT SLOW SPEEDS LET'S SAY UNDER 10MPH. IF BREAKS ARE PRESSED REPEATEDLY ALL BREAK FORCE IS LOST AND BREAK PEDAL BECOMES VERY HARD. BREAKS DO NOT BECOME USEABLE UNTIL YOU BEGIN TO ACCELERATE. THIS OCCURRED WHILE IN STOP AND GO TRAFFIC AND WHILE IN PARKING IS LOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162400December 19, 2018
SERVICE BRAKES
2016 CHEVY SILVERADO BRAKES ARE INACTIVE AT LOW SPEEDS. BRAKE PEDAL BECOMES VERY STIFF IN STOP AND GO TRAFFIC. TRUCK IS IN THE SHOP NOW GETTING REPAIRED. I WILL SEND MY VIN NUMBER WHEN I GET MY TRUCK BACK .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11162172December 18, 2018
SERVICE BRAKES
THE BRAKE GETS HARD WHEN YOU PUSH IT DOWN, AND IT WONT STOP. WE WERE AT A POND LOOKING AT THE WILDLIFE JUST BARELY MOVING WHEN I APPLIED THE BRAKES TO STOP FOR A MOMENT, HOWEVER THE TRUCK WOULD NOT STOP. THE BRAKE FELT LIKE IT WAS ALL THE WAY DOWN AND WAS VERY HARD BUT YET, THE TRUCK KEPT ROLLING. I WAS IN A VERY BUSY CITY AND WAS SCARED THAT IT MIGHT NOT STOP IN TRAFFIC. I TRIED PUMPING THE BRAKES AND THAT MADE IT WORSE. I CHECKED THE BRAKE FLUID AND IT WAS WELL WITHIN THE NORMAL LEVEL. THE TRUCK SEEMED TO DO OK ON THE HIGHWAY AS WE WERE COMING HOME, AS LONG AS YOU DIDNT PUSH IT DOWN TWICE...IE, YOU HAD TO PUSH ONCE AND HOLD IT CAUSE IT WOULD GET HARD IF YOU LIFTED YOUR FOOT AND BRAKED SGAIN. THE PROBLEM WAS MOSTLY IN TOWN WHERE THERE WERE NUMEROUS TIMES YOU HAVE TO STOP FOR TRAFFIC, RED LIGHTS, TURNING, ETC... THE VEHICLE JUST WOULDN'T STOP. I HAD SEVERAL CLOSE CALLS BEFORE I COULD GET IT HOME. THE CHEVROLET DEALER SAID IT WAS THE BRAKE VACUUM BOOSTER? (MIGHT NOT HAVE SAID THAT AS HE DID) AND IT NEEDED TO BE REPLACED BEFORE I GOT INTO AN ACCIDENT. THIS SEEMS LIKE FAULTY MANUFACTURING OR JUST A BAD PRODUCT THAT GM SHOULD HAVE RECALLED SO CONSUMERS COULD GET IT FIXED BEFORE ANY ACCIDENTS OCCURRED. I'M THANKFUL WE WEREN'T INJURED OR ANYONE ELSE, BUT THIS MAY NOT BE THE CASE FOR SOMEONE ELSE. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BY GM AND THEY NEED TO MAKE IT RIGHT. I WILL BE GOING TO THE DEALER TO GET MY VEHICLE REPAIRED, BUT IT'S UNFAIR THAT I HAVE TO PAY FOR SOMETHING THAT GM SHOULD HAVE MADE RIGHT ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161007December 12, 2018
SERVICE BRAKES
WHILE IN STOP AND GO TRAFFIC, THE BRAKE PEDAL RESPONSE BECOMES INCREASINGLY DIFFICULT TO DEPRESS ALLOWING THE VEHICLE TO MOVE . BOTH FEET REQUIRED TO KEEP IT FROM MOVING. COULD HAVE MADE A SLOW SPEED REAR END COLLISION. CHEVROLET DEALERSHIP REPAIRS ARE A NEW VACUUM PUMP. THE TRUCK HAS 60,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160650December 11, 2018
STRUCTURE:BODY, STEERING, SUSPENSION
STEERING IS BAD AND IT SHACK ALOT THE BKAKES ARE NOT THAT GOOD I SLIP ON THE CAR IN FRONT OF ME
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11160697December 11, 2018
SERVICE BRAKES
THE BRAKES ARE NOT WORKING PROPERLY. RANDOMLY THE PEDAL STIFFENS A D WONT LET ME BRAKE PROPERLY. IT HAPPENS IN REVERSE AND IN DRIVE. WHEN PRESSING ON THE PEDAL IT WILL SORT OF LOCK UP AND KEEP GOING A FEW FEET BEFORE COMING TO A STOP L. THIS IS RIDICULOUS, I'M IN THE MILITARY I HAVE A NEWBORN CHILD I DO NOT NEED TO BE HURT AT HOME WHILE DRIVING AROUND. THERE NEEDS TO BE A RECALL TO GE THIS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160806December 11, 2018
UNKNOWN OR OTHER
1) COLD STARTS, PUT TRUCK IN GEAR (FORWARD/REVERSE) TRUCK DOES NOT MOVE AND THEN ALL OF A SUDDEN TRUCK LURCHES INTO DIRECTION SELECTED. VELOCITY OF TRUCK ACCELERATION IS ENOUGH TO SPIN TIRES ON GRAVEL, GRASS AND PAVEMENT. 2) AFTER EXTENDED HIGHWAY DRIVING AND CI.ING TO A STOP (EXIT RAMP) AND TRANS SLIPS UPON INITIAL START AND SHIFTING. 3) STOP AND GO DRIVING ON EXPRESS (45 MINS.) WHEN TRAFFIC STARTED TO MOVE AND REMOVING FOOT FROM BRAKE, TRUCK ROLLS AND WHEN SHIFTING INTO NEXT GEAR, TRANS ABRUPTLY SHIFTS AND SQUAWK TIRES. HAD TO ALLOW TRUCK TO START ROLLING WHILE KEEPING FOOT ON BRAKE AND KEEPING TRUCK FROM LURCHING FORWARD AND SQUEALING TIRES AND HITTING VEHICLE IN FRONT OF ME. 4) WHEN PASSING OR ACCELERATING ONTO EXPRESSWAY, CAN FEEL THE PROPULSION FLUTTERING. * PROBLEM IS ONGOING AND EXPERIENCED SINCE NEW. NUMEROUS TRIPS TO DEALERSHIP AND RECALIBRATED SHIFTING AND PROBLEM CONTINUES. I HAVE PICS OF TIRE SPIN UPON INITIAL ENGAGEMENT OF TRANS AND ABRUBTLY ACCELERATING VEHICLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160822December 11, 2018
WHEELS:RIM, WHEELS
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT HE DROVE OUT OF TOWN AND, UPON HIS RETURN, HE NOTICED THAT THE TWO REAR RIMS WERE FRACTURED. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (880 S MAIN ST, COLVILLE, WA 99114, (509) 684-8404) WHERE IT WAS DIAGNOSED THAT THE TWO RIMS NEEDED TO BE REPLACED. THE CONTACT WANTED FOUR NEW RIMS INSTEAD, BUT CHEVROLET DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160836December 11, 2018
SERVICE BRAKES
WHEN I WAS PARKING MY TRUCK THE BRAKE WAS HARD TO PUSH. PULLING FORWARD HITTING THE BRAKE TOOK ALLOT OF EFFORT. BACKING INTO TO PARKING SPOT AND HITTING BRAKE TOOK ALLOT OF EFFORT. THIS IS THE FOURTH TIME THIS HAS HAPPENED. I ALMOST RAN INTO A POLE IN THE PARKING LOT AS I PULLED FORWARD. THIS HAS ONLY HAPPENED AT A LOW SPEED IN THE SITUATION OF ME PARKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160572December 10, 2018
SERVICE BRAKES
FROM THE DAY OF PURCHASE THE BRAKES NEVER SEEMED TO BE ADEQUATE. YOU WOULD HAVE TO PUSH HARDER ON THE BRAKES THAN NORMAL TO MAKE THE TRUCK STOP. DURING ROUTINE SERVICE THE DEALERSHIP REPORTED THE BRAKES, DRIVERS SIDE REAR WERE ALMOST METAL TO METAL AND THE REAR PASSENGER SIDE WAS SLIGHTLY BETTER. THE FRONT BRAKES WERE 2/3 WORN AND ALL OF THE PADS NEEDED TO BE REPLACED. THIS TRUCK IS LEASED AND HAS ONLY 32000 MILES ON IT THEREFORE SHOULDN'T NEED TO BE REPLACING BRAKES AT SUCH A LOW MILEAGE. PER THE DEALERSHIP IT IS OUR RESPONSIBILITY TO PAY FOR THE REPAIRS AS BRAKES FALL UNDER THE NORMAL WEAR AND TEAR OF A VEHICLE. AGAIN, WE FEEL THAT WITH ONLY 32000 MILES BRAKES SHOULDN'T HAVE TO BE REPLACED AND SHOULD BE THE RESPONSIBILITY OF GM TO RECTIFY THIS PROBLEM. THIS IS THE 4TH NEW GM TRUCK THAT I'VE OWNED OR LEASED AND HAVE NEVER HAD ANY ISSUES BEFORE WITH BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157069December 8, 2018
SERVICE BRAKES
POWER BRAKE FAILURE. LOST BRAKES PULLING INTO PARKING SPACE. PARKING SPACE BARRIER STOPPED THE TRUCK. BRAKES BEGAN TO WORK AGAIN AFTER LETTING TRUCK SIT AND RESTART ENGINE. VERY DANGEROUS! TOOK VEHICLE TO DEALER AND THEY FOUND THE VACUUM PUMP FAILED INTERNALLY. DEALER WOULD NOT COVER REPAIRS FOR FAULTY VACUUM PUMP DESPITE SAFETY ISSUE. TOTAL COST WAS $724+TAX. ONLY 43,000 MILES ON TRUCK. GM KNOWS ABOUT THE PROBLEM AND WILL NOT ADDRESS. SERVICE BULLETIN PIT5361B.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156973December 8, 2018
STEERING, SUSPENSION, WHEELS
SHAKING AT HIGHWAY SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156672December 6, 2018
SERVICE BRAKES
MY BRAKES DO NOT PROPERLY FUNCTION IN WET WEATHER CONDITIONS. THE BRAKE PETAL BECOMES EXTREMELY STIFF, AS IF THERE IS AIR IN THE BRAKE LINES. THIS ALSO RESULTS IN A SIGNIFICANT LOSS OF STOPPING POWER. WHILE JAMMING THE BRAKE PEDAL AS HARD AS I CAN, THE PADS NEVER MAKE SIGNIFICANT CONTACT WITH THE ROTOR. I HAVE ALREADY DAMAGED MY BUMPER BECAUSE OF THIS. I WAS ATTEMPTING TO PARK DURING HEAVY RAINS. WHILE PRESSING MY BREAK PETAL, I NOTICED THE IMMEDIATE LOSS OF STOPPING POWER. I COULD NOT STOP IN TIME, COLLIDING WITH THE PARKING BARRIER POLE. THE LOSS OF STOPPING POWER HAPPENS ROUTINELY DURING RAIN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11156437December 5, 2018
SERVICE BRAKES
ON THREE OCCASIONS MY 2016 CHEVY SILVERADO LTZ Z71 BRAKES FAILED TO WORK. THE FIRST TIME I ROLLED HALF WAY INTO A INTERSECTION BEFORE I CAME TO A STOP. THE SECOND TIME WAS AT AN SINGNAL CONTROLLED INTERSECTION. AFTER BOTH OF THESE INCIDENTS THE BRAKES STARTED WORKING PERFECT AND I WAS NOT SURE IF THERE WAS A PROBLEM OR NOT. THE OTHER DAY THIS HAPPENED AGSIN BUT THIS TIME I WAS IN A PARKING LOT. I WAS ABLE TO TEST THE BRAKES AND AS I WENT BACK AND FORTH I HAD TROUBLE COMING TO A STOP AS I PRESSED THE BRAKE PEDAL AS HARD AS I COULD. I BROUGHT THE TRUCK TO CHEVY SERVICE AND WAS TOLD THE BRAKE VACUUM PUMP OR SOMETHING LIKE THAT WAS FAILING. THEY STATED I WAS JUST OUT OF WARRANTY AND I'M RESPONSIBLE FOR THE COST. I DON'T FEEL LIKE I SHOULD I DO BE RESPONSIBLE FOR A PART THAT THEY SAID IS NOT SUPPOSED TO FAIL. THIS IS ALSO CONCERNING IF THERE ARE OTHER CHEVY TRUCK OUT ON THE ROAD THAT RANDOMLY WILL NOT BE ABLE TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155475December 2, 2018
SERVICE BRAKES, POWER TRAIN
THE FIRST SET OF BRAKE PADS WERE GM REPLACEMENT, THEY DID NOT STOP THE TRUCK AS WELL AS THE ORIGINAL. SO I REPLACED THE PADS WITH RAYBESTOS BRAKE PADS, STILL NOT SATISFIED WITH THE STOPPING DISTANCE. AGAIN I WENT WITH NAPA CERAMIC PADS THEY CAUSED THE BREAKS TO SQUEAL WHEN THE BRAKES WERE APPLIED. NOW MY MECHANIC HAS REPLACED THEM WITH O RELLY NAME PADS AND THE STOPPING DISTANCE IS STILL INCREASING. THE OTHER PROBLEM WAS AROUND 58,000 MILES MY TRUCK BEGAN SHIFTING HARD AND JERKING. WHEN I TOOK IT TO DEACON JONES CHEVROLET IN SMITHFIELD NC, THEY REPLACED THE TORQUE CONVERTER AT NO CHARGE. NOW AT 63,000 MILES ITS DOING THE SAME THING. GM STATES EVEN IF THEY REPLACED THE PART THE WARRANTY ONLY COVERS TO 60,000. MILES. WHEN ASKED ABOUT THE PART WARRANTY SAME RESPONSE 60,000 MILES. CHECKING WITH SEVERAL MECHANICS IN THE AREA AND ON LINE BOTH INCIDENCES SEEMS TO BE A REOCCURRING PROBLEM FOR PEOPLE WHO OWN TRUCKS OF THIS PERIOD. PLEASE CHECK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155340December 1, 2018
SERVICE BRAKES
THE BRAKES BECAME VERY DIFFICULT TO PRESS WHILE TRYING TO STOP FROM A SLOW SPEED. THIS HAPPENED SEVERAL TIMES WHILE EITHER IN STOP AND GO TRAFFIC OR GOING THROUGH A DRIVE THROUGH. I HAD TO PRESS EXTREMELY HARD ON THE PEDAL IN ORDER TO PREVENT FROM HITTING THE VEHICLE IN FRONT OF ME. THIS ISSUE DID NOT SEEM TO OCCUR AT HIGHER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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