Chevrolet Silverado Complaints (2015)

1,418 consumer complaints on file.

#11282292November 25, 2019
SERVICE BRAKES
TRUCK HAS ISSUES STOPPING AT SLOW SPEEDS. EXTREME PEDAL PRESSURE IS REQUIRED TO STOP THE VEHICLE. WHEN TOWING, AND ATTEMPTING TO BACK UP A TRAILER, THE PRESSURE REQUIRED ON THE PEDAL MAKES MANEUVERING EXTREMELY DIFFICULT TO CONTROL AND UNSAFE. BRAKES ARE A VITAL PIECE OF EQUIPMENT, AND ARE NEEDED TO SAFELY OPERATE A VEHICLE IN TODAY'S DRIVING ENVIRONMENTS. I HAD THIS LOOKED AT BY A DEALER'S SERVICE DEPARTMENT. THEY INFORMED ME OF A RECALL AND SAID THEY "ADJUSTED THE SENSOR", BUT THAT HAS NOT CORRECTED THE ISSUE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11282043November 24, 2019
SEAT BELTS
SEAT BELT FAILURE! VEHICLE WAS PARKED, I WENT TO PUT ON MY SEATBELT (DRIVER SIDE) AND CABLE ATTACHMENT PART AT BASE OF SEATBELT SEPARATED. I BOUGHT THIS VEHICLE NEW AND IT HAS NEVER BEEN IN AN ACCIDENT, HAD ANY DAMAGE OR ANY WORK DONE TO DRIVER SIDE SEAT. VEHICLE IS ONLY 5 YEARS OLD AND CURRENTLY HAS 56,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281746November 22, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND PROCEEDED TO ROLL OUT OF CONTROL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RELIABLE CHEVROLET (972-201-9240, LOCATED AT 800 N. CENTRAL EXPY, RICHARDSON, TX 75080), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE PERFORMED AS EXPECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281505November 21, 2019
SERVICE BRAKES
2015 CHEVY SILVERADO 2500 HD VIN # (XXXX) PURCHASE MY TRUCK NEW IN 2015. THE TRUCK NOW HAS 14,400 MILES ON IT. I NOTICE A FEW WEEKS AGO THAT THE BRAKES DIDN'T FEEL RIGHT. I PULLED THE WHEELS AND NOTICED THAT THE ROTORS WERE GROOVED AND EXCESSIVE RUST BUILD UP. TWO OF THE BRAKE PADS WERE WORN DOWN TO THE METAL (ONE IN THE FRONT AND ONE IN THE REAR). I PULLED THE ROTORS AND TOOK THEM OVER TO BE TURNED DOWN. THE MECHANIC AT THE GARAGE TOLD ME THAT THEY COULD NOT BE TURNED. REASON BEING THAT SOME OUTER METAL WAS WORN DOWN TO A SOFTER METAL AND COULD NOT BE TURNED DOWN. I REPLACED 4 ROTORS AND PADS AND THE TWO FRONT CALIPERS, THE REAR CALIPERS SEEM TO BE OK. THEN I WENT OVER TO THE LOCAL CEVY DEALER TO SEE IF THERE WAS A RECALL ON THE BRAKES FOR THIS PROBLEM. THEY SAID NO THE REASON GIVEN IS THAT THEY DON'T GUARANTEE AGAINST RUST. WHILE RESEARCHING THIS ON THE INTERNET, I DISCOVERED THAT ITS JUST NOT MY YEAR VEHICLE 2015 HAVING THIS PROBLEM BUT GOES BACK TO 2000. HOW CAN YOU SAY THAT THIS IS NOT A SAFETY ISSUE AND NOT HAVE A RECALL FOR IT. AND BY THE WAY MY TRUCK IS KEPT IN MY GARAGE ALL THE TIME. SO EXPOSURE TO THE ELEMENT IS NOT AN ISSUE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281222November 19, 2019
UNKNOWN OR OTHER
A/C COMPRESSOR LOCKED UP WHILE ACCELERATING WHEN DRIVING ON FREEWAY GOING ABOUT 75 MPH. I KNOW YOU MAY NOT CONSIDER AC A SAFETY FACTOR, BUT WHEN IT'S 110 DEGREES OUTSIDE AND YOUR SITTING ON LEATHER SEATS, HOW COULD THAT NOT BE A SAFETY CONCERN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279848November 13, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE REAR WINDOW ON THE DRIVER'S SIDE POPPED AND SHATTERED. GREG YOUNG CHEVROLET (2020 W 20TH ST S, NEWTON, IA 50208, (641) 787-9990) STATED THAT SINCE THE VEHICLE DID NOT HAVE A FULL WINDOW, IT WAS NOT INCLUDED IN THE CUSTOMER SATISFACTION PROGRAM. THE WINDOW WAS A SLIDING GLASS WINDOW AND NOT A FULL WINDOW. THE MANUFACTURER KEPT REFERRING THE CONTACT BACK TO THE DEALER AND STATED THAT THE SLIDING WINDOW WAS NOT AS STRUCTURALLY SOUND AS A FULL WINDOW; THEREFORE, IT WAS NOT COVERED. THE WINDOW WAS NOT REPAIRED AND THE CONTACT FELT THAT THE MANUFACTURER SHOULD COVER THE REPAIRS. THE CONTACT FOUND NUMEROUS COMPLAINTS ONLINE REGARDING THE SAME FAILURE. THE FAILURE MILEAGE WAS 71,200. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278832November 8, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 45-60 MPH, THE VEHICLE VIBRATED, SHOOK, AND STRUGGLED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FLOW GM AUTO CENTER OF WINSTON-SALEM (1400 S STRATFORD RD, WINSTON-SALEM, NC 27103, (336) 937-9049), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278076November 4, 2019
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE "SERVICE POWER STEERING, DRIVE SAFELY" WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO FIESTA CHEVROLET (LOCATED AT 4002 SOUTH EXPRESSWAY 281, EDINBURG, TX 78542, (956) 287-3654), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,690. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277309October 31, 2019
VISIBILITY
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 30 MPH, THE REAR DRIVER'S SIDE WINDOW EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD TO INSPECT THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE DOOR GLASS WAS SHATTERED. LUTHER BROOKDALE CHEVROLET (6701 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, (612) 326-3850) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY ACTIVE RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO BE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271590October 28, 2019
ENGINE, STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHEN TURNED AND AN ALARM SOUNDED. ON SEVERAL OCCASIONS, THE STEERING FAILED AND THE VEHICLE STALLED. THE CONTACT PLACED THE GEAR INTO NEUTRAL AND RESTARED THE ENGINE IMMEDIATELY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS TEST DRIVEN, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270704October 24, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHEN THE VEHICLE WAS STARTED, THE LOW BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE CHARGING GAUGE SUDDENLY DROPPED, INDICATING THAT THE VEHICLE WAS RECHARGING THE BATTERY WHILE HE WAS DRIVING INSTEAD OF STAYING CENTERED THEY WAY IT WAS DESIGNED. AT TIMES, THE CONTACT WOULD HAVE TO JUMPSTART THE VEHICLE DUE TO THE BATTERY FAILURE. THE CONTACT TOOK THE VEHICLE TO DAN VADEN CHEVROLET SAVANNAH (LOCATED AT 9393 ABERCORN ST, SAVANNAH GA 31406, 912-629-0200) WHERE IT WAS DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE TO KERRY CHEVROLET (LOCATED AT 7500 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001, 859-635-6400) WHERE IT WAS DETERMINED AGAIN THAT THE BATTERY NEEDED TO BE REPLACED. THE CONTACT BOUGHT A DIFFERENT BATTERY BRAND FROM AUTO ZONE AND REPLACED THE BATTERY; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT THE VEHICLE HAD A TOTAL OF THREE BATTERIES REPLACED IN APPROXIMATELY FOUR YEARS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270879October 24, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE REAR AND FRONT DEFROSTERS WERE INOPERABLE, WHICH REDUCED THE CONTACT'S VISIBILITY OUT OF THE REAR AND FRONT WINDSHIELDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT IT WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270160October 22, 2019
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT TOOK THE VEHICLE TO KARL TYLER MOTORS (675 N MONTANA ST, DILLON, MT 59725) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MECHANIC STATED THAT THE RADIATOR LEAKED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-55994169837. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. *PM*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270195October 22, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH AND APPROACHING A TRAFFIC LIGHT, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT CALLED HIS INSURANCE COMPANY AND WAS INFORMED TO TAKE THE VEHICLE TO A COLLISION SHOP. THE VEHICLE WAS REPAIRED, BUT NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) ON OCTOBER 22, 2019. THE FAILURE MILEAGE WAS 85,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11267311October 9, 2019
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FINDLAY CHEVROLET (6800 S TORREY PINES DR, LAS VEGAS, NV 89118, (702) 982-4000) WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY GROUND CABLE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5568612928. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265431October 1, 2019
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. WHILE DRIVING AT LOW SPEEDS AND TURNING INTO THE DRIVEWAY, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE CONTACT CHANGED THE BATTERY AND THE STEERING DRIVE WITH CARE MESSAGE DISPLAYED. THE CONTACT CALLED JONES CHEVROLET (1230 BROAD ST, SUMTER, SC 29150, (803) 720-9917) AND WAS INFORMED TO CHECK THE FUSES AND BOLTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 98,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258957September 30, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE PAINT ON THE REAR PASSENGER DOOR WAS PEELING AND THE ROOF WAS RUSTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AND SENT A PHOTO TO GARY RUSS CHEVROLET (1420 SC-72, GREENWOOD, SC 29649, (864) 538-4260), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258613September 27, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND EXCESSIVE PRESSURE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO REEDER CHEVROLET (4301 CLINTON HWY, KNOXVILLE, TN 37912, (865) 297-4310) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE SAME DEALER TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) WHERE THE ELECTRONIC BRAKE CONTROL MODULE WAS REPROGRAMMED. THE CONTACT STATED THAT THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257691September 24, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE ATTEMPTING TO PARK THE VEHICLE, THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS BEFORE THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VALLEY GMC BUICK (7500 145TH ST W, APPLE VALLEY, MN 55124) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT WAS ADVISED BY THE SERVICE ADVISOR THAT UNLESS THEY WERE ABLE TO REPLICATE THE FAILURE, THEY WERE NOT GOING TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257500September 23, 2019
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER STEERING ABILITY WITHOUT WARNING. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. ONCE TURNED OFF AND RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO CUTTER CHEVROLET (711 ALA MOANA BLVD, HONOLULU, HI 96813, (877) 471-1766) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER UPDATED THE EPS MODULE SOFTWARE APPROXIMATELY ONE YEAR AGO. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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