Chevrolet Silverado Complaints (2021)

989 consumer complaints on file.

#11607536August 9, 2024
POWER TRAIN
8 speed trans mission jumps, lurges, hard shifts with and without towing. Transmission overheats. Does not engage when cold
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606969August 7, 2024
ELECTRICAL SYSTEM
In January 2024, the electric tail gate started to spontaneously open and close. This occurred while driving and in park. I took it to Outten Chevrolet in Allentown, Pa, where they stated it was a problem with a switch. They replaced it. Within a month I was told there was a problem with this model, and a recall was being planned. Over several months , I kept inquiring about the status of the recall, hoping to be reimbursed. I finally contacted Chevrolet directly. I was told that there was a recall, but my vehicles VIN number was not included. I feel that I should be reimbursed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606804August 6, 2024
ENGINE
While traveling on Interstate, the Check Engine light, Electric Parking Break service light, and Traction Control Light displayed for about 10 to 15 seconds. They all turned off at the same time and have not turned back on since. No limp mode was Vehicle has Service code for Engine Misfire with no cylinder indication. Spark Plugs, spark plug wires, and Coil Packs have been replaced. Vehicle has random flashing Check Engine Light for about 20 to 30 seconds while traveling above 30mph. Vehicle hesitation (jerking back and forth) is observed at continuous speed at 45mph and 51 mph. Vehicle has been brought to dealership for evaluation with no repair being completed. Dealership is not able to replicate issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606240August 3, 2024
ELECTRICAL SYSTEM
Electric tailgate opener button switch on tailgate failed and allowed tailgate to open while traveling. Lost a tote containing tools onto the roadway when accelerating from an intersection. Luckily it was a rural road with no traffic and no one hit tool tote in the roadway. This seems to be a serious safety hazard especially if a motorcycle would of hit lost cargo in the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606308August 3, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
When you drive the truck for at least an hour then you turn it off the entire front like vibrates or shakes . It almost feels like something is still turning in the transmission but everything is turned off. This particular truck has already had the engine replaced at 14,000 miles bc it was faulty. It also has issues with tires. The radio and lights also all go off for brief time and then it comes back on. At times the drives side seat belt will lock and it pins you to the seat where you cannot move and you have to remove the seat belt. It is becoming more of an issue. I believe the transmission to be going out. Today, I wasn’t sure if the vibration in the truck was going to stop. So I stopped driving the truck and went and got another vehicle to drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605947August 1, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked, the tailgate opened unintendedly. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V060000 (Latches/Locks/ Linkages) however, the VIN was not included. The vehicle was taken to the local dealer, who informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no recall coverage on the vehicle; however, the repair could be paid for out-of-pocket, and reimbursement sought afterward. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605693July 31, 2024
POWER TRAIN, UNKNOWN OR OTHER
July 20, we were driving the 2021 3500HD to church w/our single axle trailer w/mower on it when we were stopped at a yield sign and proceeded to pull forward, our truck made a loud boom noise and immediately stopped. Warning lights on the dash began coming on, when the gas pedal was pressed it made a loud RPM sound of engine revving, following by barely coasting action. We were able to drift into the turn lane & get out of danger. We had to be towed to Capital Chevrolet bc something isn't functioning properly. Dealership said they believe it's transmission related and the power train warranty should cover repairs needed. We have tow receipt and gas receipts for rental vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605095July 29, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while driving at approximately 45 MPH, he noticed smoke coming from the rear of the vehicle. The contact mentioned that the smoke would become more aggressive as the accelerator or brake pedal was depressed. The vehicle caught on fire however the origin was unknown. The contact and his family exited the vehicle safely and discovered unknown fluid emitting from the rear of the vehicle. The contact used a fire extinguisher to attempt to extinguish the fire however the fire kept returning a total of 4 times. The fire department was contacted and extinguished the fire. A fire report was not filed. A police report was filed however the police report number was unknown. No injuries were sustained. The vehicle was destroyed and burned to the frame. The manufacturer was notified of the failure. The failure mileage was 15,521.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11605132July 29, 2024
POWER TRAIN, UNKNOWN OR OTHER
Heard and felt a loud clunk from underneath truck while driving 70 mph on interstate. Pulled off and next available exit with a hotel and parked truck. Cranked truck to move and it would not move forward or backward except for about a foot. Loud grinding noise. Had to call tow truck to tow us to nearest Chevrolet dealer. Dealer service department says transfer case has seized up and must be replaced. Transfer case is currently on backorder and not available from GM. Was given rental car to drive home, which is 10 hours away. Truck has been in shop for 7 days as for this writing and I still do not have an answer about when a transfer case will be available and they can repair my truck. I located transfer case at my local dealer but repair dealer says they have to wait on GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604649July 26, 2024
POWER TRAIN
While accelerating moderately, the transmission downshifted and momentarily locked up the read axle. This caused the rear of the truck to start sliding out. There was a loud bang, and when I checked my outside mirrors, I saw smoke from the tires. I almost lost control in heavy highway traffic. The entire event lasted about a second or two. I am glad I was not pulling a trailer at this time. I reported this incident to my Chevy dealer and informed them of the existing service bulletin on this exact issue. 21-NA-275. The dealer has not followed up with me on their conclusion or what they will do about this dangerous defect. No warning lamps, messages, or other symptoms before this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604528July 25, 2024
STRUCTURE:BODY
Tailgate will come open by its self
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604210July 24, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while driving approximately 10 MPH, the electronic tailgate door erroneously unlatched and continued to open and close. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 32,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603445July 19, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
My check engine light came on. When taking it to the dealership, they say it's the Catalytic converter. The converter is not an electronic part, so we replaced the o2 sensors and the check engine light came back on. I've taken this truck to several people who repairs cars, and The vehicle is only 3 years old , should not need to be replaced. A converter should last 10-15 years. In doing some Research, I found the the 2019 recalled for the ECM module. Causing the same issue as the faulty reading on a catalytic converter. I am now out of warranty due to being 2,000 miles over the limit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602660July 16, 2024
STEERING
- Warning came up that said to service power steering system. Steering wheel became extremely hard to turn. -I could barely complete my turn to get the vehicle clear of the road -Vehicle is scheduled to be seen by a dealer -No other parties have inspected the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601992July 14, 2024
AIR BAGS
Tilt sensors, upper air bags deployed almost causing a catastrophic crash. I did report to gm but I have not received answers yet. Vehicle deployed air bags without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600662July 9, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
When my truck is outside and gets rained on. The Tailgate automatically drops and keeps dropping over and over again. It’s been doing this for months. I have many safety concerns. I’ve had my tailgate open while driving. I had a young child standing behind my truck and it automatically opened. Recently over the period of the night it kept sending signals to drop annd lights would alol turn on until my truck battery was drained. I’ve looked up and saw other Silverados in my time frame with same problem with tailgate switch and have been recalled. This is 100 percent same thing going on with my truck. I have video but couldn’t upload below
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597885July 1, 2024
ELECTRICAL SYSTEM
Tailgate automatically opens and closes on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595995June 23, 2024
POWER TRAIN
Bulletin No.: 21-NA-275 Please refer to the posted bulletin. This known issue is absolutely dangerous and needs to be recalled. My truck will lock up going 50 to 60 mph to a complete stop and there's no warning. Gm needs to get all these vehicles fixed it's going to hurt someone or even worse. There's no warming lamps. I'm getting my vehicle into the shop as soon as possible. This issue again is very very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595605June 20, 2024
STEERING
The power steering locked when driving, this happened last year. I had it serviced at the dealership and it was fixed but it’s reoccurring occasionally. Now when you turn it on you could hear a sound and it’s hard to turn. It’s a safety concern for me and for others to drive it with that condition. I brought it back to the dealership to have it serviced again, a mechanic inspected it and confirmed there’s a problem with the steering but they will have to do a proper diagnostic with the issue. There ‘s no warning message that pops out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593837June 12, 2024
STEERING
After starting the truck and placing in reverse the service power steering warning come on as well as service ESC. The steering wheel would not move. If I were driving at a higher speed a crash would be imminent. On the Chevy forums there are several other owners that experienced the same problem and the loss of steering happens randomly. After parking the truck and returning several hours later the warnings did not reappear. I called the Chevrolet dealership and they informed me that they cannot diagnose the vehicle if no service lights are actively showing. Then I called Chevrolet to report the issue and they informed me that there are no recalls and nothing can be done unless the warnings are active and to contact another service center. If the vehicle does this while i'm driving I most likely will be in a accident. The Chevrolet case # 9-12940772786
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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