Chevrolet Silverado Complaints (2020)

902 consumer complaints on file.

#11494499November 21, 2022
STEERING, ELECTRICAL SYSTEM
I keep getting battery saver activated. I go to start my truck and it will not start. On dash says battery saver activated. I have had in the dealer 4 times and it keep happening. I also have had the power steering go out while driving. This has only happened once and after a couple hours it started working again but seems very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493735November 15, 2022
EXTERIOR LIGHTING
This is a huge vehicle. Side indicators were required back in 1968, and yet this monster truck doesn’t have any definitive side markers. Also, the standard package does not have any turn indicators on its side mirrors. Even compact cars have this safety item.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491704October 31, 2022
AIR BAGS, SEAT BELTS
I was involved in a 3 car accident where I was stopped and rear ended into another vehicle in front of me. My car experienced severe damage which led to multiple minor injuries and a concussion because the airbags were not deployed. Because they were not deployed, I aggressively hit my head on the steering wheel and dash area of my vehicle. I had my seatbelt own but because of the airbag not deploying, I experienced multiple injuries. The vehicle that rear ended me was going 40-50 mph when they collided and pushed me into the truck stopped in front of me. I did receive an alert right when this happened from my application on my phone stating “Issue with Airbag system. Schedule Service Now” meaning that the airbag was not able to deploy when it was supposed to do so. The police, ambulance staff and witnesses all did not understand why the airbags did not deploy considering how hard the collision was. As a result of the airbag not deploying both my wife and I have injuries to our head and neck and and multiple areas of our body.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11490632October 24, 2022
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Vehicle exhibited sudden loss of power at highway speed while in West Texas. Without warning, the vehicle displayed an "engine power reduced" message and the vehicle immediately slowed from highway speed to a maximum speed of 25mph. This sudden reduction in power required the drive to take emergency action to leave lanes of travel for the shoulder. On a road with insufficient shoulder-area, this could have resulted in a collision. Prior to the loss of power, a check engine light illuminated followed by a "Service Emissions System Soon" warning on the driver information display. The elapsed time between the messages and the loss of power was less than 5 minutes. The vehicle did not exhibit any erratic behavior at the time of the warning lights or prior to the loss of power. The vehicle is currently at Bill Estes Ford in Indianapolis, IN. Diagnosis is underway. Indications are that this is related to issues with the emissions control system. The vehicle was up to date on all service at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490020October 19, 2022
POWER TRAIN
Sunset jerking of vehicle, hesitation of vehicle when accelerator is hit at random times, when taking off from a traffic light or while cruising. If simmering need to get out of the way this could lead to vehicle hesitation and safety issues that could cause a crash. No errors were given in computer when dealership looked at it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489384October 15, 2022
POWER TRAIN
Torque converter faulty and told vehicle unsafe to drive. Only about 12,000 miles on vehicle. It was skipping gears while driving. It appeared initially very small and almost unnoticeable, but got worse over time going back a few weeks at least. The dealer has had the vehicle for over 30 days and cannot get the part shipped to them. They told me it MAY be shipped on October 22, while I dropped the car the first week of September.. Being told it is unsafe to drive, it definitely put us in danger driving it. Service Bulletin so they know about the problem: https://static.nhtsa.gov/odi/tsbs/2020/MC-10184489-9999.pdf
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488733October 11, 2022
ELECTRICAL SYSTEM, POWER TRAIN
Truck mileage approx 26000 miles. 2 wiring harness locations rubbed wires enough to cause wire to wire contact resulting in 1 location, burnt wires, according to service tech and the other resulted in truck malfunction. Threw numerous codes, transmission repeatedly went P, D, P, D....unable to put in park for sometime and then finally was able to. Additionally, when serviced out of state, was recommended to have service done for leaky oil pan. Upon returning to home state, truck went in for oil leak, was returned due to parts ordered because it's leaking at the rear main seal and not the oil pan. Waiting on this service to occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488536October 9, 2022
SERVICE BRAKES
First I I’d notice my pedal kick every once in a while then pulling into driveway all warnings kicked on and truck was hard to stop almost hitting garage. I got engine light, traction control light, and brake light ,service ecs,brake system failure 43mph max speed , service brake assist
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487617October 3, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Purchased the truck through CARMAX and two weeks later received the “Service Brake Assist” and “Brake System Failure” message on the Console. This has happened twice in in one month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487694October 3, 2022
FUEL/PROPULSION SYSTEM
Vehicle didn't start; got stranded. Tried to jump start with another vehicle. It turned, but didn't turn on. Had it towed to mechanic (closed on Sunday). Was lucky to be in an area I was familiar with during the day and not traveling over 250 miles the following day with family at night. Mechanic called Monday and stated fuel pump has to be replaced after a diagnostic test. 2020 Chevrolet Silverado @ 50,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487314September 30, 2022
VISIBILITY/WIPER
Vehicle was parked. Rear window shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487152September 29, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Locks will go up and down by themselves tranmission will downshift randomly broke down on highway service light service esc service parking brake and traction control vehicle only has 32,500 miles been complaining nothing getting done just want something else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486552September 26, 2022
STEERING
The truck pulls to the right, pulling it off the road. It has 50k miles now and the dealer has aligned it 6 times and it’s showing within specifications, but continues to pull to the right. The dealer can’t find the cause of the problem and GM has no answer but for me to start paying to change parts which may or may not fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484995September 17, 2022
POWER TRAIN
Transmission keeps over heating to the point that a message comes on display “Transmission hot idle engine” have had this same problem before to it to the dealership they installed a temperature bypass on and this problem continues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484623September 15, 2022
TIRES:TREAD/BELT
Tread separated while driving on the interstate causing extensive damage. Tire did not deflate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484640September 15, 2022
EQUIPMENT:ELECTRICAL:INFOTAINMENT
While using backup camera, display is intensely bright and blinding. There is no dimming function. Display reflects off side windows making visibility to side mirrors impossible.Very dangerous to backup in the darkness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484666September 15, 2022
SERVICE BRAKES
Brake pad material is causing a glaze over on the rotor and cause a high pitch squeak. Had a reacal on the pads and replaced with a different pair that was supposed to be better. Since this has been done 3 days later started doing same thing again . Now it is causing brakes to stick at low speeds and is becoming a safety issue and concern for me and my family riding in our truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483531September 8, 2022
POWER TRAIN
My truck felt like running over rumble strips. At 17500 miles they replaced my torque converter under warranty. Now at 24690 miles they had to replace again, under warranty. With less than 25000 miles it is on it's 3rd torque converter. I fear that transmission is being damaged and feel Chevrolet needs to admit there is a problem. My current dealer calls it a lifetime warranty, with lots of strings, but Chevrolet should protect me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483254September 7, 2022
UNKNOWN OR OTHER
Passenger door lock failed. Door will not lock with any door button, key fob, automatic lock function, or when vehicle shifts to drive. Door must be manually locked by pressing lock down and unlocked by pulling door handle risking safety of passenger. Issue has been reproduced, inspected, and confirmed by independent mechanic but no diagnostic has been ran yet. There were no warning lamps, messages, or symptoms present prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482713September 3, 2022
POWER TRAIN
My Silverado 1500 has developed torque converter shudder again over the course of the past few days. My current mileage is around 42,000. This is actually the second time this has happened on my specific vehicle and the current torque converter is actually the second, as I had my other one replaced after being confirmed by a dealer several months ago. I have only managed to drive around 10,000 miles between the replacement of the first part and the start of the second one failing. For information regarding the first failure please use reference ID 11458308. This has not yet been confirmed by a dealer, but I'm scheduled to get this serviced on Tuesday. I am certain that is what this is as this happened so recently. Primarily while driving at highways speeds between 1500 - 2000 RPM my Silverado will continuously surge forward every few seconds with a notable clunking in the rear. While this is happening I will watch my tachometer bounce up and down approximately 300 RPMs constantly, despite the fact cruise is set and this is on flat ground. The problem gets worse while driving uphill and increases the magnitude of the clunking/shaking. Under light throttle acceleration my truck will have a vibration coming from under the vehicle that feels exactly like driving over a rumble strip. This was the sensation that helped the dealer identify this as torque converter shudder the first time. No warning lights were present at time of incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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