Chevrolet Silverado Complaints (2015)

1,418 consumer complaints on file.

#11308281February 10, 2020
STEERING, VISIBILITY/WIPER
APPARENTLY MY TRUCK ALREADY HAD THE STEERING RECALL PREFORMED, BUT I'M HAVING THE SAME ISSUE STILL. THE POWER STEERING STOPPED TWICE WHILE DRIVING, ALMOST CAUSING US TO HIT ANOTHER VEHICLE. THE LIGHTS WILL ALSO DIM ALMOST TO OFF WHILE TURNING THE STEERING WHEEL WHILE STATIONARY, ALSO POWER STEERING WILL QUICK MOMENTARILY WHILE DOING THIS ALSO. WHAT DO YOU SUGGEST I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307397February 5, 2020
AIR BAGS
THE TRUCK IS WELL MAINTAINED WITH 66500 MILES AND THE PASSENGER PRESENCE MODULE IS MALFUNCTIONING AND TO FIX IT THE DEALERSHIP SAYS IT'S GOING TO BE 967.70 IS THERE A RECALL OR WARRANTY ON THIS IT ALREADY COST ME 106.73 TO PUT IT ON A COMPUTER FOR THE CODE THAT I COULD HAVE DONE AT HOME I'VE OWNED IT SINCE NEW IT WILL BE 5 YRS IN A WEEK OR SO JUST FEEL FOR 49000.00 TRUCK SHOULDN'T HAVE AIRBAG ISSUES ALREADY. THE CODE IS B0081-00 AND B1000 AIR BAG SERVICE LIGHT COMES ON WHILE DRIVING WITH OUT ANYONE IN THE PASSENGER SEAT BUT IF SOMEONE IS IN THE SEAT NO MATTER HOW MUCH THEY WEIGH IT DOESN'T THROW A CODE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306750February 3, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. THE CONTACT STATED THAT UPON ACTIVATING THE REAR DEFROSTER, THERE WAS A HISSING NOISE COMING FROM THE DEFROSTER. THE CONTACT IMMEDIATELY TURNED OFF THE DEFROSTER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302781January 29, 2020
SERVICE BRAKES
I OWN A 2015 SILVERADO HIGH COUNTRY WITH 73K MILES. OVER THE PAST MONTH OR SO - WHEN BACKING INTO A PARKING GARAGE SPOT AT WORK, I HAVE LOST MOST OF THE BRAKING POWER. THE BRAKES FELT REALLY HARD AND FELT LIKE IT WAS ALL THE WAY TO THE FLOOR. I WAS ABLE TO STOP THE TRUCK BY PRESSING THE BRAKE PEDAL HARD REAL HARD SEVERAL TIMES IN ORDER TO STOP SAFELY WITH OUT RUNNING INTO THE RETAINING WALL. THIS ISSUE HAS HAPPENED SEVERAL TIMES WHEN PULLING INTO MY DRIVEWAY OR A PARKING SPOT AT A GROCERY STORE. I ALMOST BUMPED A CAR IN FRONT OF ME IN A PARKING LOT SPOT AND DECIDED TO START PARKING OUT FURTHER TO KEEP FROM HITTING ANY OTHER VEHICLES. AT MY MOST RECENT OIL CHANGE, I RECEIVED A REPORT THAT MY BRAKES WERE ALL "GOOD" BASED ON THE SERVICE TECH'S INSPECTION. THIS IS A REALLY DANGEROUS SITUATION THAT NEEDS TO HAVE A RECALL PLACED TO GM TO GET THIS ISSUE FIXED ON ALL AFFECTED TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302475January 28, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL IT BECAME EXTREMELY HARD AND WENT TO THE FLOORBOARD MAKING THE VEHICLE UNABLE TO STOP. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V069000 (SERVICE BRAKES, HYDRAULIC) BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO A DEALER (MATT BOWERS CHEVROLET METAIRIE LOCATED AT 8213 AIRLINE DR, METAIRIE, LA 70003) BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, WHEN THE CONTACTS HUSBAND WAS DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTED TO DEPRESS THE BRAKE PEDAL, IT FAILED TO SLOW THE VEHICLE DOWN AND REAR ENDED ANOTHER VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE CONTACT MENTIONED THAT A LOANER WAS PROVIDED DUE TO HER HUSBAND DRIVING 114 MILES PER DAY FOR WORK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *LN *TP
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11302104January 26, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE WAS BEING OPERATED ON A PAVED ROAD WHEN THE REAR WINDOW DEFROSTER WAS TURNED ON TO CLEAR SNOW ON THE OUTSIDE. SEVERAL MOMENTS LATER I HEARD A HISSING SOUND COMING FROM THE REAR INTERIOR OF THE PICKUP CAB AND THEN LOOKED INTO THE REAR VIEW MIRROR, AT WHICH TIME I SAW SMOKE EMITTING FORM THE LOWER CORNER OF THE PASSENGER SIDE FIXED WINDOW PANE (THIS IS 3 PIECE REAR WINDOW WHERE THE MIDDLE PAN OPENS VIA ELECTRICAL SWITCH). THE HISSING CONTINUED WITH THE SMOKE THAT WAS COMING FROM THE LOWER CORNER OF THE WINDOW NEAREST TO THE CENTRAL WINDOW PANEL. I IMMEDIATELY RECOGNIZED THE ODOR OF AN ELECTRICAL FIRE (BURNING INSULATION) AND THEN TURNED OFF THE REAR WINDOW DEFROSTER SWITCH. THE HISSING SOUND AND SMOKE CEASED. A FEW SECONDS LATER 8 HEARD A LOUD 'POP' SOUND COME FROM THE BACK WINDOW AND OBSERVED THAT THE ENTIRE REAR PASSENGER SIDE WINDOW HAD SHATTERED, IN PLACE WITH THE FRACTURE LINE EMANATING OUTWARD FROM HE AREA WHERE THE SMOKE WAS FIRST OBSERVED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11301820January 25, 2020
STRUCTURE:BODY
I OWN A 2015 CHEVROLET SILVERADO 1500 LTZ IN MAROON RED. I HAVE NOTICED THE CLEAR COAT THROUGHOUT ALMOST EVERY PANEL OF THE TRUCK IS PEELING IN LARGE BUBBLES. THE HOOD IS ESPECIALLY BAD ABOVE THE GRILL. EACH DOOR BELOW THE CHROME STRIP ALONG THE LOWER KICK PLATE IS ESPECIALLY BAD. EACH WASH OF THE VEHICLE MAKES IT WORSE. SADLY, LOOKING AT EACH AREA, A SMALL PIT TO THE METAL IS VISIBLE; ALMOST AS IF EVERY ROCK CHIP/SCRATCH IS MAKING IT WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301560January 24, 2020
VISIBILITY/WIPER
I TURNED ON THE REAR DEFROST AND THE WINDOW SPIDER WEB CRACKED. THERE IS AN OPEN RECALL BUT MY VIN NUMBER WASN'T IN THE RANGE SO GM IS REFUSING TO COVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301052January 22, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A SMELL OF PLASTIC BURNING STARTED. SMOKE EMERGED FROM THE BUS BAR LOCATED AT THE BOTTOM OF THE SLIDING REAR WINDOW. THE SMOKE STOPPED WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS DRIVEN TO THE DEALER CENTURY CHEVROLET, 6105 WEST 120TH AVENUE, BROOMFIELD, CO 80020, THEY DETERMINED THAT THE REAR WINDOW DEFROSTER FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,914.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11300820January 21, 2020
SERVICE BRAKES
THERE WAS A RECALL ON THE BRAKE PRESSURE WHEN VEHICLE WAS MOVING SLOW. I HAD THE RECALL CORRECTED/COMPLETED; HOWEVER, IT STILL HAS THE PROBLEM. SO THEIR SOLUTION ISN'T FIXING THE PROBLEM. WHEN YOU ARE DRIVING AT A SLOWER SPEED AND APPLY THE BRAKES IT FEELS LIKE THE GO OUT AND THE VEHICLE DOESN'T STOP. YOU HAVE TO PRESS BRAKES REALLY HARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300301January 19, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
UPON TURNING THE VEHICLE ON THERE WERE NO ALERTS LIKE SEAT BELT WARNINGS, DOOR OPEN, HANDS FREE CALLING, ONSTAR. ALSO WHEN SHUTTING VEHICLE OFF NO ALARM TO INDICATE KEYS ARE IN THE IGNITION. CANNOT HEAR IF BLINKER IS ON. NOTHING COMES THROUGH THE RADIO. THIS HAPPENS ON AN INTERMITTENT BASIS. APPROXIMATELY EVERY SEVERAL MONTHS. SOMETIMES IT WILL START THE SHEETS IF I SHUT THE VEHICLE OFF THEN START IT BACK UP. TODAY IT DIDN'T DO THAT. AT THIS TIME MY TRUCK HAS APPROXIMATELY 80,000 MILES. ALSO ON OCCASION THE SERVICE ELECTRIC BREAKS HAVE INDICATED AN ISSUE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300178January 17, 2020
ENGINE
IT HAD A PROBLEM WITH THE MOTOR, AT 50000 WE BOUGHT IT BRAND NEW. DEALER SAID IT WAS A PROBLEM WITH SOME GASKETS INSIDE MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299933January 16, 2020
STRUCTURE:BODY
WATER LEAKING INTO THE VEHICLE FROM THE ONSTAR/XM ANTENNA. GM ISSUES A TSB FOR THE ISSUE IN 2017. WILL NOT WARRANTY THE NECESSARY REPAIRS AFTER THE INITIAL BUMPER TO BUMPER COVERAGE. TURNED A CORNER GOT A LAP FULL OF WATER, LUCKILY I WASN'T IN HEAVY TRAFFIC. HEADLINER AND CARPET ARE WET, PROBABLY THE ELECTRONICS AS WELL. NOT SURE HOW LONG IT HAS BEEN LEAKING JUST NOTICED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299593January 15, 2020
EXTERIOR LIGHTING
FRONT HEADLIGHT ASSEMBLIES CRACKING ONLY ON THE DAYTIME RUNNING LIGHTS NOT ON THE HIGH BEAM A KNOWN ISSUE THAT GM IS IGNORING AND ITS DEALERSHIPS OTHER OWNERS ARE COMPLAINING ABOUT HAS GREATLY IMPACTED ME DRIVING MY TRUCK AT NIGHT LIKE I SAID GM KNOWS ABOUT THE DEFECT IN THEIR HEADLIGHT ASSEMBLIES AS I WAS TOLD FROM THE GM MECHANIC AND SERVICE WRITER AND GM OWNERS ARE COMPLAINING ABOUT IT ALL OVER THE INTER NET STARTS A LITTLE BIT OVER TIME UNTIL ITS VERY NOTICABLE STARTS SPIDER WED CRACKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299321January 14, 2020
STRUCTURE:BODY, SERVICE BRAKES
RECALL ON BRAKING SYSTEM, REPORTED TO GM DEALER, WAITED, DROVE VEHICLE WHILE STILL ON RECALL, DEALERSHIP QUOTED THAT IT WILL BE OKAY, ( TRAVEL TO MED APPOINTMENTS) AFTER SEVERAL ATTEMPTS, FINALLY GOT IT IN, (ITS FIXED), CONTINUED DRIVING IT, STILL HAVING PROBLEMS WITH BRAKING, THE PEDAL WAS JUMPING, OH! THAT'S NORMAL STATED THE TECHNICIAN, I CONTINUED DRIVING, I CALLED THE DEALER SHIP I BOUGHT THE TRUCK FROM, NEW IN 2015, EXPLAINED EXPLAIN TO THEM THE PROBLEM IM HAVING, (SAID WELL BRING IT TO THE DEALER SHIP NEAR YOU, DID THAT!) AGAIN NOWHERE, CALLED THE DEALERSHIP AND ASKED IF THEY WOULD LOOK AT IT, WELL BRING IT IN, TECH TOOK FOR A RIDE, THAT'S WHAT THEY NORMALLY DO, VIBRATE LIKE THAT , YAH. WELL FRUSTRATED AS I WAS WE CONTINUED TO DRIVE, TO MY MED APPOINTMENTS, WELL, COMING BACK STOP AT AN ESTABLISHMENT, AS WE WERE PULLING IN THE TRUCK WOULDN'T STOP!, AND I SLID RIGHT INTO A MENTAL POLE, DAMAGING THE ENTIRE FRONT OF OUR TRUCK, THE FORCE OF THE HIT LUNGED BOTH I AND MY WIFE FORWARD AT AN ABRUPT STOP! MY WIFE SUSTAIN A NECK AND BACK INJURY, MY LEFT SHOULDER, REPORT TO INS, AND PROPERTY OWNER, MY INS PAY OUT FOR THE DAMAGE. I REPORTED THIS TO THE DEALER SHIP, WE'LL HAVE TO SCHEDULE AN APPOINTMENT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11298987January 13, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 15000. THE CONTACT STATED WHILE DRIVING AT 30 MPH, SHE HEARD A LOUD POPPING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER RESIDENCE. THE CONTACT STATED WHEN EXITING THE VEHICLE, SHE SAW THE REAR POWER SLIDING WINDOW ON THE DRIVER SIDE CRACKED. THE CONTACT CALLED HER INSURANCE COMPANY TO HAVE THE WINDOW REPLACED. THE VEHICLE WAS REPAIRED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298635January 11, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I NEVER RECEIVED A RECALL ON MY CHEVROLET TRUCK WHICH IS THE SAME YEAR MAKE AND MODEL AS THIS ONE. TOOK IT TO A DEALERSHIP AND HAD IT FIXED. THEY SAID IT WASN'T RECALLED SO WE HAD TO PAY THE BILL. ISN'T THEIR A WAY TO FIND THE RECALL AND GET REIMBURSED FOR THE REPAIR BILL AND ALL THE ASSOCIATED COSTS? WE HAVE CALLED AND MADE A COMPLAINT TO NHTSA. NOTHING CAME OF IT. IT STILL IS A SAFETY DEFECT THAT SHOULD BE REPAIRED WITH NO COST TO THE CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297982January 8, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE HAD EXPERIENCED HARD BRAKING WHICH CAUSED THE BRAKE PEDAL TO EXTEND TO THE FLOORBOARD AND THE BRAKING DISTANCE TO BE EXTENDED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER MAUER CHEVROLET LOCATED AT 1055 HWY 110 INVER GROVE, MN, (651)456-6283, WERE NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER THE NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297808January 7, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000(SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO JIM FALK MOTORS OF MAUI 260 HANA HWY, KAHULUI, HI 96732 FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURES. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,268. *DT*JB WHEN THE VEHICLE WAS TAKEN IN FOR THE RECALL, THE ABS & ESC LIGHT WAS ALREADY ILLUMINATED. THE MESSAGE OF, "SERVICE STABILITY TRAK" IS STILL DISPLAYED. WHEN WE CALLED JIM FALK MOTORS OF THE ILLUMINATED LIGHT AND MESSAGE, "THEY TOLD ME THAT IT SHOULD ILLUMINATE, ACCORDING TO THE ATTACHED RECALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297811January 7, 2020
SERVICE BRAKES
BRAKE ASSIST IS ON AND HARD TO STOP MY TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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