Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11245730August 21, 2019
STEERING
WHEN COMING DOWN THE STREET TO TURN IN MY DRIVEWAY THE SERVICE POWER STEERING WARNING APPEARED ON MY DASH AT ABOUT 25 MPH. IT WAS TOUGH TO TURN IN BUT IT APPEARED TO BE WORKING SOME. TURNED OFF WHEN STOPPED AND RESTARTED, AND HAD NO STEERING ABILITY OTHER THAN SLIGHT TURN. CALLED DEALER WHO BROUGHT IT IN AND SAID THAT RECALL CAMPAIGN WAS UNDERWAY AND THAT THEY WOULD SEE IF THAT WOULD FIX IT. THEY CALLED ME NEXT DAY TO TELL ME I NEEDED AN ENTIRE STEERING SYSTEM THAT WOULD COST IN EXCESS OF $1,900 WITH TAXES, PLUS I WOULD REQUIRE AN ALIGNMENT. I LOOKED UP TO SEE IF THERE WERE ANY RECALLS OR SERVICE BULLETINS THAT MIGHT HELP FIX THIS ISSUE. DEALER OFFERED A SLIGHT DISCOUNT FOR LOYALTY AND TOLD ME TO CALL CHEVROLET FOR FURTHER FINANCIAL ASSISTANCE AS I BALKED AT THE COST FOR A RELATIVELY NEW TRUCK. (PURCHASED JANUARY 2015 I DID AND THEY ASSIGNED A CASE NUMBER ALMOST 1 WEEK AGO. I HAVE MADE SEVERAL CALLS TO THE DEALER AND CHEVROLET AND THEY HAVE NOT MADE ANY ATTEMPTS TO RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243347August 12, 2019
ENGINE, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS IN THE DRIVEWAY, THE VEHICLE STALLED. ADDITIONALLY, THE STEERING WHEEL SPONTANEOUSLY MOVED TO THE CENTER AND THE STABILITY CONTROL, REDUCE STEERING ASSIST, AND AIR BAG WARNING INDICATORS FLASHED. THE CONTACT CALLED PAUL MASSE CHEVROLET (1111 TAUNTON AVE ROUTE 44, EAST PROVIDENCE, RI 02914, (401) 680-1261, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX] AND SERVICE REQUEST NUMBER: [XXX]. THE MANUFACTURER ALSO PROVIDED A $100 VOUCHER TOWARDS THE REPAIR COST. THE FAILURE MILEAGE WAS 63,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245733August 8, 2019
SUSPENSION, WHEELS, UNKNOWN OR OTHER
ON 7.3.2019, I WAS BACKING INTO A PARKING SPACE WHEN A LOUD NOISE OCCURRED. I GOT OUT AND MY TRUCK WAS SITTING ON THE GROUND AS MY FRONT DRIVER SIDE TIRE WAS BROKE OFF AND RESTING ON THE GROUND. I HAD THE VEHICLE TOWED TO THE NEAREST CHEVY DEALER AND WAS TOLD THE CONTROL ARM HAD FAILED CAUSING MY TIRE TO BREAK OFF. AUGUST 8TH, THIS HAPPENED AGAIN BUT ON THE PASSENGER SIDE. THANKFULLY THIS HAPPENED AT MY HOME WHEN PULLING INTO THE DRIVEWAY. I AM NOT SURE HOW THIS HAS NOT BEEN RECALLED SEEING AS THIS IS OBVIOUSLY FAULTY CONTROL ARMS ON BOTH SIDES OF THE TRUCK. THIS COULD HAVE BEEN A CATRASTOPHE HAD I BEEN ON TRAVELING AT HIGHER RATES OF SPEED. THIS IS AN EXPENSIVE REPAIR AND IS QUITE RIDICULOUS SEEING AS THE TRUCK IS NOT THAT OLD. I AM HOPING THAT CHEVY WILL MAKE THIS RIGHT BEFORE OTHERS WITH THE SAME ISSUE ARE INJURED. I CAN ALSO PROVIDE PICTURES OF BOTH INCIDENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242504August 8, 2019
UNKNOWN OR OTHER
TAKATA RECALL A/C CONDENSER HAS A LEAK. QUITE A PAIN WHEN THOUSANDS OF PEOPLE ARE HAVING THE SAME ISSUE WITH THESE CHEVY TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242706August 8, 2019
SERVICE BRAKES
DURING A PANIC STOP AT SLOW TO MID SPEED SOMEONE PULLED OUT IN FRONT OF ME AND I HIT THE BRAKES ONLY TO HAVE A HARD PEDAL AND NOT STOPPING QUICK ENOUGH. FELT LIKE A BRAKE BOOSTER ISSUE. THE HARD PEDAL AND INCREASED STOPPING DISTANCE IS A DEFINITE SAFETY ISSUE AND I WILL BE HEADING TO THE DEALER ASAP. I AM OUT OF NORMAL WARRANTY AND ONLY HAVE POWERTRAIN WARRANTY LEFT. SHOULDN'T MATTER DUE TO SAFETY RELATION OF PROBLEM. ## VIN PASSED ## , ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240670July 30, 2019
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO ENGAGE. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL A SECOND TIME TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO BEDARD BROS. AUTO SALES (391 S STATE RD, CHESHIRE, MA 01225, (413) 743-0014) WHERE IT WAS DIAGNOSED THAT THE ENGINE MOUNTED VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,859.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234964July 26, 2019
STRUCTURE:BODY
PAINT PEELING..PAINT ON HOOD, SIDE DOORS BY WINDOWS ARE PEELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234455July 24, 2019
SERVICE BRAKES
I TOOK MY TRUCK IN FOR SERVICE MY BRAKE PEDAL WAS GETTING HARD TO PRESS EVEN AT A LOW SPEED. I TOOK IN MY VEHICLE AND IT ENDED UP BEING THE BRAKE VACUUM PUMP THAT WAS CAUSING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234321July 23, 2019
SERVICE BRAKES
BRAKE FAILURE. WHILE BACKING DOWN MY DRIVEWAY AT A SPEED OF ONLY 10-15 MPH THE VEHICLES BRAKE PEDAL BECAME ROCK HARD AND WOULD NOT DEPRESS, I AM A 220 LB. MAN WHO IS WHAT I FEEL IN GOOD SHAPE AND HAD TO USE BOTH FEET ON THE BRAKE PEDAL AND ALL MY STRENGTH JUST TO ATTEMPT TO SLOW IT DOWN. I WAS UNABLE TO FULLY BE ABLE TO STOP THE VEHICLE WHEN I IMPACTED THE CORNER OF MY GARAGE WHICH RESULTED IN MINOR BUMPER DAMAGE , HOWEVER NO ONE WAS HURT THANK GOD. THE ODD THING IS ONCE I STOPPED AND PUT THE VEHICLE IN PARK THE BRAKE PEDAL SEEMED TO BUILD PRESSURE AGAIN AND WAS FINE? AFTER A LITTLE INVESTIGATION WITH THE VEHICLE I CAN RECREATE THE ISSUE IF I PUMP THE BRAKES 4 TO 5 TIMES IN QUICK SUCCESION WHICH RESULTS AGAIN IN A ROCK HARD PEDAL AND LOSS OF BRAKING. ONCE I REV THE ENGINE IN NEUTRAL I RESTORE PRESSURE BACK TO THE BRAKE PEDAL AND HAVE NO ISSUES. I AM ALMOST POSITIVE THIS IS A BRAKE VACUUM ISSUE AND WILL BE TAKING TO A MECHANIC ASAP TO LOOK INTO IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11233285July 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER WAS BLOWING HOT AIR. THE CONTACT CALLED WILSON CHEVROLET (LOCATED AT 4850 W 6TH AVE, STILLWATER, OK 74074, (405) 334-5134) AND INFORMED THE DEALER ABOUT A CLASS ACTION LAWSUIT. THE DEALER DID NOT ASSIST. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THERE MUST BE A LEAK BECAUSE THE FREON CONTAINER WAS ALMOST EMPTY. THE MECHANIC ADDED ALMOST A POUND OF FREON TO THE CONTAINER. THE CONTACT STATED THAT THREE TO FOUR DAYS LATER, THE FREON CONTAINER WAS EMPTY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232503July 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
TURNED A CORNER WHILE BRAKING, THE ENGINE DIED, "SERVICE STABILITRAC SOON" ILLUMINATED ON THE INSTRUMENT PANEL; DRIVING DOWN THE ROAD PULLING A LIGHT WEIGHT BOAT TRAILER, THE ENGINE DIED BUT CAME BACK ON IMMEDIATELY AND THE "SERVICE STABILITRAC" ILLUMINATED; PULLED INTO A PARKING LOT AND AS I TURNED ABOUT HALFWAY THROUGH THE TURN THE ENGINE DIED AND "SERVICE STABILITRAC SOON" ILLUMINATED. I TOOK TO THE TRUCK TO THE CHEVROLET DEALER AND THEY DIAGNOSED THE POSITIVE BATTERY TERMINAL WAS LOOSE AND THE POSITIVE CABLE HAD TOO MUCH RESISTANCE - $507.00 LATER AND APPROXIMATELY 10,000 MILES LATER REARED IT'S UGLY HEAD AGAIN. COMING BACK FROM A MORNING DRIVE TO THE LAKE AND THE 'SERVICE STABILITRAC' LIGHT ILLUMINATED BUT THE TRUCK DIDN'T DIE, A LITTLE FURTHER DOWN THE ROAD IT DID THE SAME THING AND DIED BUT STARTED RIGHT BACK UP ON ITS OWN WHILE DRIVING, STARTED TO BACK INTO MY DRIVEWAY AND IT DIED IN THE MIDDLE OF THE ROAD, TURNED THE IGNITION OFF AND ATTEMPTED TO START IT TWO OR THREE MORE TIMES, NOTHING!!! IT'S LIKE THERE WAS NO BATTERY INSTALLED. EVERY TIME THIS HAPPENS I LOSE STEERING, THE BRAKES SEEM TO FADE BUT I AM ABLE TO STOP ON THE SLOW TURNS LIKE INTO THE PARKING LOT. IN ALL INSTANCES THE VEHICLE WAS MOVING. ONE TIME I NOTICED AN INCREASE IN THE A/C SPEED WITHIN THE CAB AND THE 'SERVICE STABILITRAC' ILLUMINATED BUT AS SOON AS I TURNED ABOUT HALF WAY INTO A PARKING AREA, IT DIED, BUT CONTINUED TO PICK BACK UP ON THE ENGINE RUNNING. THE LOCAL DEALER HAD ALSO PERFOMED SOME SERVICE BULLETIN REGARDING THE CAMPAIGN FOR 'LOSS OF STEERING ASSIST' AT 19,340 MILES. THE VEHICLE CURRENTLY HAS 42,000 MILES..... THE DATE "WHEN DID THIS HAPPEN" WAS TODAY 7/16/2019 BUT THE OTHER TIMES WERE VARIOUS BEFORE THIS DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232558July 16, 2019
POWER TRAIN
MY TRANSMISSION WENT OUT. I WAS DRIVING DOWN THE HIGHWAY AND I COULD FEEL IT SLIPPING. I MANAGED DO MAKE IT TO MY STREET AND IT LOCKED UP AND SKIDDED TO A HALT AS IF WAS THROWN INTO PARK EVEN THOUGH IT WAS IN DRIVE. REVERS WOULD NOT ENGAGE NOR WOULD DRIVE. THE TRUCK WOULD ROLL IN NEUTRAL. THE TRUCK IS ONLY A 2014 AND HAS 130000 MILES. MOST HWY MILES. IT IS CURRENTLY IN SHOP JAVING TRANSMISSION REBUILT. THIS EVENT HAPPENED YESTERDAY MORNING JULY 15TH 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232131July 15, 2019
UNKNOWN OR OTHER
WE STARTED HAVING A PROBLEM WITH OUR AIR CONDITION FOR 3 MONTHS NOW, IT JUST BLOWS WARM AIR. WE TRIED TAKING IT TO THE DEALER BUT WAS TOLD THAT IT WAS NOT COVERED WITH THE WARRANTY. WE FOUND OUT THAT THERE WAS A LEAK IN THE CONDENSER. I'VE FOUND OUT THAT THERE WAS SO MUCH PEOPLE COMPLAINING WITH THE SAME ISSUE & WITH THE SAME VEHICLE. WHETHER THE CAR WAS RUNNING OR STATIONARY OR IN WHICH ROAD IT WAS GOING THE AIR CONDITIONER DOES NOT WORK AT ALL IT WAS JUST BLOWING HOT AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231047July 11, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 3 MPH, THE DRIVER DEPRESSED THE BRAKE PEDAL; HOWEVER, THE VEHICLE DID NOT STOP IMMEDIATELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER (BLAISE ALEXANDER CHEVROLET, 800 MARKET ST, SUNBURY, PA) WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230777July 10, 2019
AIR BAGS, EXTERIOR LIGHTING
I BOUGHT THIS 2014 SILVERADO NEW. THE HEADLIGHTS ARE FOGGING UP ON THE INSIDE WHICH MAKES IT UNSAFE TO DRIVE AT NIGHT. ALSO , THE STEERING WHEEL IS COMING APART AROUND THE AIR BAG , WHICH MAY GET IN THE WAY OF ME SAFELY STEERING IT OR MIGHT CAUSE THE AIR BAGS TO DEPLOY.THIS VEHICLE IS STORED IN A CLIMATE CONTROLLED ENVIROMENT EVERY DAY. IT DOES NOT SIT OUTSIDE, SO THE SUN HAD NOTHING TO DO WITH THIS. I CONTACTED GM AND THEY SAID THEY WOULD'NT HELP ME. PLEASE HELP AS THIS IS A SAFETY ISSUE NOT BEING ABLE TO SEE AT NIGHT. THANKS. THIS VEHICLE ONLY HAS 26000 MILES ON IT. I OWN SEVERAL GM VEHICLES , BUT THIS IS THE ONLY ONE I HAVE HAD TROUBLE WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229257July 9, 2019
SERVICE BRAKES
2014 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO BRAKING SYSTEM FAILURE. *LD THE CONSUMER STATED WHILE RREVERSING AND CARRYING A 16' TRAILER DOWN A DRIVEWAY THE BRAKES FAILED TO OPERATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230544July 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. PRUITT FORD (912 SHEPPARD RD, BURKBURNETT, TX 76354, (940) 569-5226) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER AND PROVIDED CASE NUMBER: 9-5353849571. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230585July 9, 2019
UNKNOWN OR OTHER
COMPRESSOR FOR AIR CONDITIONING SEIZED UP AND CAUSED THE BELT TO BRAKE THE CONDENSER WAS ALSO HEAVILY LEAKING. FIRST COMMENT OUT OF THE SERVICE MANAGERS MOUTH WAS THIS IS A VERY COMMON PROBLEM WITH SILVERADOS AND SIERRAS. DON'T KNOW WHY THE SUV WERE RECALLED AND THE TRUCKS WERE NOT. WITH ONLY 30000 MILES IT IS VERY UNACCEPTABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229958July 7, 2019
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
WHILE ENGAGING SLOW IDLE SPEED TURNS, MY 2014 SILVERADO WILL OCCASIONALLY COMPLETELY LOSE ALL POWER STEERING AND THE ENGINE WILL SHUT OFF COMPLETELY. I HAVE ALSO HAD THE SAME ISSUE OCCUR WHILE DRIVING STRAIGHT AND APPLYING THE BRAKE OR ROLLING UP WINDOWS. DURING THESE TERRIFYING SITUATIONS, A MESSAGE COMES ACROSS THE DASH SAYING ONE OR ALL OF THE FOLLOWING "ELECTRONIC POWER STEERING REDUCED. DRIVE WITH CAUTION" "STABILITRACK" "TRAILER BRAKES". THIS ISSUE SEEMS TO BE VERY SPORADIC AND UNPREDICTABLE. I LOOKED UP POSSIBLE SOLUTIONS AND HAD A MECHANIC FIX A POOR GROUNDING CONNECTION UNDER THE DASH WHICH THEY THOUGHT COULD BE THE CAUSE BUT DID NOT RESOLVE THE PROBLEM. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229762July 6, 2019
SERVICE BRAKES
BREAK POWER ASSIST FAILS AT LOW RPM. BREAK PETAL US HARD TO PUSH AND BREAKS DO NOT STOP VEHICLE AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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