Chevrolet Silverado Complaints (2020)

902 consumer complaints on file.

#11511766March 14, 2023
TIRES:TREAD/BELT
LT275/65R20 At 36000 miles a back driver side tire had a belt separation. At 41000 miles back passenger side had a belt seperation. These tires came on the truck when I bought it and they are Goodyear Wrangler tires and I think it is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509438February 28, 2023
POWER TRAIN
Power Train Transmission Torque Converter “Chevy Shake” Multiple symptoms. - Shuttering , “ buffeting” , slipping sensation. Continuous almost like “strong wind gust” or “head wind” - Humming, if you have ever heard a “high pressure” hydraulic equipment. - RPM bounces 300 to 500, but transmission does not “down shift” (while driving) - Vibration, of the truck can be noticed, felt at various speeds, 40mph to 60mph(shutter) almost like it struggling to get up to speed (unless heavy on the gas pedal) 70mph and above to say 80mph, then shaking, vibrations worse when coasting back to 70 mph Vibration will “not stop” until truck speed is drastically slowed or come to a stop. - Steering wheel “shakes” , “vibrates” also can happen at 60mph to 70mph and above to say 80mph, then worse when coasting back to 70 mph - “Clunk” when stopped and shifting into “reverse” (new development symptom) Vehicle is in for inspection .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508565February 22, 2023
POWER TRAIN
Transmission will hard shift from 2-3. It jerks the truck and causes power loss when in traffic. The RPM's will go up to 3500-4000 and then the truck barley keeps a speed of 45 mph. The engines sounds like it is going to explode! This has happen several times with 32000 miles on the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506420February 9, 2023
UNKNOWN OR OTHER
The tucks are high so a backup camera is now more important than ever. During the day the image very grainy but useful. At night or in a dark garage it completely useless. I took my truck in to be checked and they agreed it was terrible but nothing could be dome until a recall was issued. I've done research and this seems to be a huge problem with the 2020 Silverado. I reached out to Chevy and the lady I chatted with said I should file this here with you. There are multiple chats and message boards about this issue and Chevy lack of being willing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506514February 9, 2023
SERVICE BRAKES
Trailer brake controls not working. Safety at risk due to electric trailer brakes not working. Other lights and functions work when trailer plugged in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504509January 30, 2023
TRAILER HITCHES, SERVICE BRAKES
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the trailer disconnected from the tow hitch. Additionally, the trailer brake warning light was illuminated. The vehicle was taken to the dealer and brake switch was replaced; however, the failure recurred. The vehicle was not repaired. The contact related the failure to GM PIT: 5948A. The manufacturer was made aware of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502109January 17, 2023
ENGINE
I have 75,000 miles on my vehicle and in the last 15,000 miles my check engine oil keeps going off. I change my oil every 5000 miles, I am having to add 1 quart of oil about every 1000 miles. I do not see any leaks or old oil on or around engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502251January 17, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact's son owns a 2020 Chevrolet Silverado 1500. The contact stated that while her son was driving approximately 60 MPH, the vehicle stalled with the "Service Brakes System" message displayed. The contact stated that the failure recurred and that the vehicle was unable to accelerate over 40 MPH. The vehicle was taken to a local dealer, where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 45,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502079January 16, 2023
POWER TRAIN
Truck was purchased new in 2020. The transmission has worked fine until recently. Since this summer there is a distinctive whine coming from the engine department. Very hard to isolate. The transmission this winter has been terrible. The cold functionality of the transmission now is even worse than when new. It hesitates to shift to second and to third gear when cold. The transmission now also exhibits a failure to up shift when the vehicle is moving. It will hang with elevated rpms 2300 to 3000 for a second or two before upshifting and lowering the rpms. The truck now also has random clunking when shifting into reverse from dead stop. The transmission does not shutter but there is definite loss of power and that can be contributed to a bad torque convertor. If it is not locking up correctly when in gear power will suffer to the convertor failing to engage the transmission correctly. The shifting issue have persisted and gotten worse. Dealer said he put a computer on it and said there were no codes. The dealer mechanic did not even try to road test the truck That is just ridiculous. I will be taking the truck in again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501686January 13, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving 55 MPH and coming to a stop, the check engine warning light and traction control warning light illuminated. Additionally, a message indicating that the brakes had failed, and the vehicle could only drive at 40 MPH was displayed. The vehicle was taken to the dealer and the brake master cylinder was replaced; however, the failure reoccurred while driving and coming to a complete stop. The vehicle was taken back to the dealer where the same repair was completed; however, the failure persisted. The manufacturer was notified of the failure and sent the parts to the dealer for repair. The vehicle was not yet repaired. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500935January 9, 2023
SERVICE BRAKES, POWER TRAIN, STEERING
I drove approximately 8 miles to lunch and parked the truck. It sat about an hour and when I started the truck to leave I had a message to service esc and power steering reduced. The tuck had no power steering. Returns to work and the truck sat about ten minutes. Then everything started normal and is fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499842January 2, 2023
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
At approximately 42k miles my 2020 Silverado started flashing a very frequent “service safety restraint system” warning light and beeping (either constant or every 10-15 minutes). Immediately contacted a Chevrolet dealer to have it corrected. They have assured me that the repair is simple, will cost me $602 to replace a few steering wheel component parts to get the clock spring working correctly. They assured me they knew the issue would be resolved since their tech has “seen this a lot” but it took them all day to diagnose, and said since I was just past my bumper to bumper warranty it was not covered. That I could pay the diagnosis fee and take it home if I wanted. Since when is a faulty safety restraint system “fine” to drive? Of course I immediately authorized the out of pocket repair to be safe, but I am surprised and alarmed that Chevy would allow them to return an unsafe vehicle to a customer and tell them it’s “fine” rather than put them in a loaner vehicle or report the issue, since there are thousands of similar complaints for these Silverado’s. Truck is currently in the shop, on my dime and I am terrified that this will end up costing me more than $602.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498829December 26, 2022
POWER TRAIN
Shaking an jerking in transmission in all gears.could be a serious issue if it locks up or stops pulling at speed or in heavy traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498405December 21, 2022
POWER TRAIN
The 2020 Chevrolet Silverado has a known issue with the torque converters and they are currently on back order and our service manager told us we are able to drive with it messed up and that it would not cause anymore damage but it causes transmission lockup and engine lockup which results in loss of control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498420December 21, 2022
ENGINE
Lifter failure caused several different warning lights and misfiring and chugging. Vehicle never died, but might have if it had continued to be driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497507December 14, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
My truck continously displays service trailer brake system error on home screen. I have researched the error and found replacing the switch is a simple fix. However in my case this didn't work. I have tried 2 different switches, 1 being GM brand without success. Not sure what else to do. I tow a bumper pull travel trailer and fear this could cause an accident when my family and I are on a vacation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496526December 8, 2022
SERVICE BRAKES
Brake system failure. While driving vehicle, brake system and traction control stopped working. Vehicle was then limited to 62 MPH. Almost no braking available and pedal needed to be pushed very hardly to the floor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496042December 5, 2022
STEERING
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after starting the vehicle and attempting to drive out of a parking spot, the power steering failed to function as needed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the wiring harness for the power steering needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The failure mileage was 44,624.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495934December 4, 2022
AIR BAGS
I hit a concrete light pole at 10-15mph on the right side and zero air bags went off, I hit my face and arm and chest on steering wheel, broken my nose, messed left arm up and brushed left lung it’s got fluid on it and ribs are bruised it’s hard to breathe and move after a week happened on 2022 thanksgiving around 1030 pm cops showed up truck was undrivable, had X-rays and Ct scans and have a heart scan this week,
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11494360November 21, 2022
STEERING
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The ESC warning light was illuminated. The contact then stated that he turned off and restarted the vehicle and the steering wheel returned to normal operation. There was no warning light illuminated; however, the vehicle was taken to the dealer where the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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