Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11270417October 23, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING, THE VEHICLE DID NOT RESPOND IMMEDIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL WOULD BE REPAIRED BASED ON THE REMEDY EXPLAINED IN THE RECALL NOTICE. THE RECALL DETAILS WERE NOT PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270444October 23, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHEN THE VEHICLE WAS STARTED, THE IGNITION SWITCH SEIZED AND FAILED TO RELEASE THE KEY WHILE THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269895October 21, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE POWER ASSIST WARNING INDICATOR ILLUMINATED, THE POWER ASSIST FAILED, THE DOORS WOULD UNLOCK AND LOCK INTERMITTENTLY, THE AIR BAG WARNING INDICATOR ILLUMINATED, AND THE AIR CONDITIONING WOULD TURN ON AND OFF INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURES BECAME MORE PERSISTENT AFTER HAVING THE VEHICLE REPAIRED PER AN UNKNOWN RECALL INVOLVING THE BRAKES. TOM BELL CHEVROLET (LOCATED AT 800 ALABAMA ST, REDLANDS, CA 92374, 909-748-1833) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270034October 21, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY LOST POWER AND SHOOK VIOLENTLY. IN ADDITION, THE ANTI-THEFT, TRACTION CONTROL, AND WINDOW INDICATORS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND TURNED OFF THE VEHICLE. THE VEHICLE FAILED TO RESTART. THE CONTACT DISCONNECTED THE BATTERY AND HAD THE VEHICLE TOWED TO ROSS DOWNING BUICK GMC (1301 S MORRISON BLVD, HAMMOND, LA 70403, (985) 269-0701). THE DEALER DIAGNOSED THAT THE DISTRIBUTION BLOCK WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269344October 18, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING UP A BUMPY GRAVEL, MAKING A TURN AND HIT A SMALL POTHOLE, ALL FOUR AIR BAGS DEPLOYED WITHOUT WARNING AND THE SEAT BELT SEIZED. IN ADDITION, THE POWER STEERING FAILED AND THE ENGINE STALLED. THE CONTACT HAD TO CUT THE AIR BAGS TO SEE THE ROAD AND DRIVE SAFELY TO HIS RESIDENCE. THE CONTACT SUSTAINED FACE, NECK, AND SHOULDER INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT CALLED A BODY SHOP AND WAS INFORMED THAT THERE WOULD BE A FEE FOR THE REPAIR. THE CONTACT TOOK THE VEHICLE TO LOU BACHRODT AUTOMALL (7070 CHERRYVALE N BLVD, ROCKFORD, IL 61112, (815) 332-3000) AND WAS INFORMED TO CONTACT THE GM MANUFACTURER BECAUSE THEY COULD NOT ASSIST WITH THE AIR BAG AND SEAT BELT FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: (XXX). THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. *BF *BF *TR ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11268904October 16, 2019
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT TOOK THE VEHICLE TO BONIFACE HIERS CHEVROLET (800 S HARBOR CITY BLVD, MELBOURNE, FL 32901, (321) 723-3611) WHERE THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT EACH TIME WHEN DRIVING, MAKING A TURN, AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED AND THE STEERING WHEEL FAILED TO TURN. THE CONTACT PLACED THE GEAR INTO NEUTRAL TO RESTART THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE KEY HAD TO BE USED MANUALLY TO START THE VEHICLE WHEN THE FAILURE OCCURRED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268455October 15, 2019
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS, TURNING, OR REVERSING THE VEHICLE, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. SHORTLY AFTER, THE VEHICLE SHUT OFF. WHEN THE FAILURE OCCURRED, THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING TO RETURN TO NORMAL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267331October 9, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT REQUIRED EXTRA EFFORT TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO MARMIE CHEVROLET (1724 10TH ST, GREAT BEND, KS 67530, (620) 792-2571) TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED, BUT THE CONTACT WAS INFORMED THAT THE VACUUM PUMP ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266075October 4, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT UNKNOWN SPEEDS, THE SERVICE STEERING ASSIST, STABILITRAK, AND BRAKE ASSIST WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO ATZENHOFFER AUTO GROUP (3211 N NAVARRO ST #3346, VICTORIA, TX 77901, (361) 578-0181) WHERE IT WAS DIAGNOSED THAT THE BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,981.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257382September 23, 2019
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
THERE WAS A DEATH IN THIS VEHICLE ON A STATE HIGHWAY GA I-20 WB. POLICE REPORTS WERE FILED. THE VEHICLE WAS UNSALVAGABLE. RECALLS ISSUED ARE DATED AFTER THIS DATE.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
1
#11256315September 18, 2019
UNKNOWN OR OTHER
THE AIR CONDITIONING CONDENSER SPLIT AT THE SEAMS, LOSS OF ALL COOLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256355September 18, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE SERVICE BRAKES, HYDRAULIC. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT ALSO HEARD AN ABNORMAL GURGLING NOISE EMERGING FROM THE VEHICLE. THE BRAKE ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROYAL CHEVROLET (4502 W BROAD ST, RICHMOND, VA 23230, (804) 441-9393) WHERE IT WAS DIAGNOSED THAT THE BRAKE PUMP, BRAKE VACUUM BOOSTER, AND BRAKE LINES WERE FULL OF OIL AND A GASKET WAS EXPANDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 147,310.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256358September 18, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE SERVICE BRAKES, HYDRAULIC. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT ALSO HEARD AN ABNORMAL GURGLING NOISE EMERGING FROM THE VEHICLE. THE BRAKE ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROYAL CHEVROLET (4502 W BROAD ST, RICHMOND, VA 23230, (804) 441-9393) WHERE IT WAS DIAGNOSED THAT THE BRAKE PUMP, BRAKE VACUUM BOOSTER, AND BRAKE LINES WERE FULL OF OIL AND A GASKET WAS EXPANDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 147,310. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255968September 16, 2019
SUSPENSION
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE PASSED INSPECTION; HOWEVER, THE LOWER PASSENGER SIDE BALL JOINT NEEDED REPLACEMENT. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255410September 13, 2019
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING 20 MPH, MULTIPLE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO PARK THE VEHICLE SAFELY AND TURN OFF THE IGNITION. THE CONTACT WAITED THREE MINUTES BEFORE HE RESTARTED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254979September 12, 2019
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHEN MAKING TURNS, THE STEERING WHEEL JERKED AWAY FROM THE DRIVER. THE VEHICLE STOPPED IN THE MIDDLE OF THE TURN AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE "POWER STEERING WAS REDUCED, DRIVE WITH CAUTION" MESSAGE APPEARED. THE VEHICLE WAS TAKEN TO LANDERS CHEVROLET OF NORMAN (1221 ED NOBLE PKWY, NORMAN, OK 73072, (405) 321-7021) WHERE IT WAS KEPT FOR TWO WEEKS, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER ASKED IF THE VEHICLE WAS TAKEN TO A DEALER, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254664September 11, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT BOTH REAR SEAT BELTS WERE LOOSE AND FAILED TO SECURE THE PASSENGERS. THE VEHICLE WAS TAKEN TO MIKE SAVOIE CHEVROLET (1900 W MAPLE RD, TROY, MI 48084, (877) 819-1038) WHERE IT WAS DETERMINED THAT DIAGNOSTIC TESTING WAS NEEDED AND THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *TR CONSUMER STATED WE HAVE TO MANUALLY GUIDE THE SEAT BELTS TO TIGHTEN AGAINST MY CHILDREN'S BODIES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254670September 11, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL BECAME HARD TO DEPRESS, THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO STOP THE VEHICLE. THE CONTACT ALSO MENTIONED RECEIVING AN UNKNOWN TECHNICAL SERVICE BULLETIN (TSB) SIX MONTHS AGO IN REFERENCE TO THE BRAKES, WHICH TURNED INTO NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. WHEN THE TSB WAS RECEIVED, THE CONTACT CALLED CLIFF ANSCHUETZ CHEVROLET (1074 US 23 N, ALPENA MI, 49707) AND WAS INFORMED THAT THE VEHICLE EXCEEDED THE MILEAGE TO BE REPAIRED PER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254719September 11, 2019
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. IN ADDITION, THE SERVICE STABILITY, TRACTION, AND STEERING ASSIST DISABLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WESTSIDE CHEVROLET (23001 KATY FWY, KATY, TX 77450, (281) 394-1894) WHERE THE FOLLOWING FAILURE CODES APPEARED: TRAILER BRAKE DRIVER CONTROL MODULE SYSTEM VOLTAGE, LICENSE PLATE LAMP CIRCUIT SHORT TO BATTERY, CONTROL MODULE POWER CIRCUIT VOLTAGE BELOW THRESHOLD, PASSENGER SIDE FRONT BRAKE PRESSURE SENSORY CIRCUIT, INVALID DATA RECEIVED FROM INFLATABLE RESTRAINT SENSING, ELECTRONIC CONTROL UNIT HARDWARE, GENERAL CHECKS ON FAILURE, AND CONTROL MODULE POWER CIRCUIT VOLTAGE BELOW THRESHOLD. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246528August 26, 2019
SERVICE BRAKES, ENGINE, STEERING
DURING A TURN TO A SIDE STREET THE VEHICLE SHUT OFF. ALL STEERING AND BRAKES WERE INOPERABLE. THERE WAS AN ENGINE MALFUNCTION LIGHT AND A MESSAGE ABOUT THERE BEING 2 IDENTICAL KEYS FOR THE TRUCK THEN ANTI THEFT FLASHED. WHILE STOPPED IN THE INTERSECTION BLOCKING TRAFFIC, A MESSAGE DIRECTED TO ROLL DOWN THE DRIVERS WINDOW THEN BACK UP. WHEN THAT WAS DONE, ELECTRICAL CAME BACK ON AND STEERING WAS RESTORED. THE VEHICLE WAS STARTED AND IS NOW UNSAFE FOR USE. THE CONTROL FOR BEING ON OR OFF IS UNRELIABLE AND THEREFORE UNSAFE TO USE AS A TRANSPORT. 42000 MILES ON THE 2014 HIGH COUNTRY SILVERADO. NO STEERING. NO BRAKES...THAT MAKES IT UNSAFE. WOULD YOU PUT YOUR FAMILY IN THIS VEHICLE AND ASK THEM TO DRIVE SAFELY? HOW DO YOU JUSTIFY GIVING TOTAL CONTROL TO VOLATILE SOFTWARE? HOW ABOUT AT 75 MPH AND IT FAILS? JUST KNOW IT CAN HAPPEN WOULD HAVE ENSURED I CONSIDERED ANOTHER PURCHASE. I BELIEVE THAT INFORMATION ALONE WILL JUSTIFY SOMEONE ELSE'S MARKETING DATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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