Chevrolet Silverado Complaints (2021)

989 consumer complaints on file.

#11631152December 17, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
Driving home from work 7/1/2024 approx 5:15PM Smelled burning smell, no noise or dash lights, thought it was another car. 1 minute later, heard a thump from under hood and "Charging System Failure" came on dash. Decided to take to Chevy dealer, which was 5 minutes away. Within next 2 minutes steering failed. As I came to next intersection, brakes failed, went thorough red light, luckily not hit by another vehicle. Coasted to stop and called tow service.Engine was still running until I turned it off. Had towed to local Chevy dealer. AC compressor had locked up, broken belt. Steering and brakes failed. Dealer agreed both failed, but would not list the brake failure on the invoice. I was originally invoiced 2900.00 to repair, even though truck had only 29244 miles. That was reduced to 1160.00. Was told it was 2 months past 36 month warranty. Engine was still under warranty, but AC, alternator, power steering and brakes, was not,. I had contacted GM which originally told me they would reimburse me for repairs and would mail me a check, I have the email. When check did not arrive after 2 months, I contacted my case worker again via email and phone. Could not get a response after about 6 attempts. When I called and finally got another person, I was informed they had changed their mind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631269December 17, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Hello: I have this issue with my vehicle, and have read several people on Chevrolet Silverado message boards noting that their windshield wipers do not function properly when turned on. My wipers only work when I push the button to wash the windshield and they do not work in any other setting. I believe this is something that should be looked into and it seems like this is a good place to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630770December 15, 2024
POWER TRAIN
The transmission in this truck has been an issue since it had 50k miles on it. It doesn’t shift correctly or smooth at all. It shifts hard, slow to engage, studders, jerks, pops without any load. This is my second 2021 Chevrolet Silverado 1500 with same issue except it needed transmission replaced and didn’t know when they’d get another transmission in as they’re on backorder and these are work truck and can’t be down long - dealer said this is a common issue with these trucks - so I got rid of that one. If the dealers know this is a common issues and attorneys are sending letter for class action lawsuit against GM this should tell you something- recall them! No lights have ever come on with any warning on either truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630697December 14, 2024
POWER TRAIN
Open recall with no remedy. Called GM and they cannot give me any timeframe as far as when a fix will be available. GM has proposed changing the software to limit the truck to fifth gear if excessive wear of the valve is detected but that is not a fix for the issue and they cannot even give a timeframe for that or what they will do to remedy the issue when there is excessive wear. The issue can cause the rear wheels to lock up while driving and is a major safety issue compounded with winter driving conditions yet GM cannot provide any information. I cannot even replace the vehicle as the vehicle cannot be sold in my state of Missouri with an open recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630534December 13, 2024
SUSPENSION
The upper ball joint on the passengers side failed or separated. This caused the truck to lose brake pressure and put the occupants lives in danger. The vehicle is currently at a GMC dealership in Killeen, TX being repaired. There were no warning signs or lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630381December 12, 2024
POWER TRAIN
While the truck is in motion and the transmission shifts gears it has a kick to it also it down shifts on its own and other times the truck loses all power like if it was in neutral
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629647December 9, 2024
STEERING, POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle became difficult to maneuver and the rear wheels were intermittently inoperable with the transmission experiencing hard downshifting. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an undisclosed NHTSA Campaign; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629759December 9, 2024
ELECTRICAL SYSTEM
I was driving down the highway when my tailgate open on its own. This has happened 4-5 times where items could have fallen from my truck bed and caused an accident. There is an active recall for this issue but according to my VIN my vehicle isn’t affected but it clearly is. Dealer has inspected and confirmed it’s the same issue as with other models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629168December 6, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There is a current recall out there for the tailgates releasing on 20-24 Chevy Silverado 2500 and 3500. I own a 1500 and am having the same issue. Water is getting into the rear electronic switch and releasing the tailgate unbeknownst to me. I have lost items that were in the bed on the pickup on the road while traveling. Can the recall include the 1500 models also?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628979December 5, 2024
UNKNOWN OR OTHER
THE TAILGATE HAS FELL DOWN SEVERAL TIMES BY ITS SELF .I REPORTED THE PROBLEM ON THIS TO THE CHEVY DEALER THEY SAID THERE IS NO RECALL ON THE 1500 SERIES. THE TAILGATE EVEN UNLATCHED ITS SELF AT THE DEALERSHIP SO THEY DISCONNECTED THE OUTSIDE TAILGATE SWITCH SO IT WOULDNT UNLATCHED ITS SELF 12/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628881December 4, 2024
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Unknown,don’t want to have an accident if my rear wheel lock up on me for my recall of my vehicle don’t want to put my family at risk
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628721December 3, 2024
VISIBILITY/WIPER, POWER TRAIN, ELECTRICAL SYSTEM
MY Windshield wipers stop working on low and high and from time to time my vehicle will not go in reverse. when it does finally go in reverse it's a very hard jerk, also when I'm driving it gets a drag an acts like it wants to stop going. It happens frequently and it has been going on for months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628273December 2, 2024
SERVICE BRAKES
Mechanics said that they see this on all new chevy trucks that the bracket causes the rubber brake line to rub on the bracket holding it in place also causing it to stretch and tear. Resulting in a over 500 dollar fix. The brakes failed on the interstate causing them to lock up. Almost killing me and my daughter but was able to gain control of the vehicle and save it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628352December 2, 2024
UNKNOWN OR OTHER
The contact owns a 2021 Chevrolet Silverado. The contact stated that while driving at an undisclosed speed, the tailgate inadvertently opened on its own. As a result, the contacts tool box fell from the vehicle potentially becoming a dangerous road hazard. No warning lights were illuminated. The vehicle was not taken to the dealer independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign 24V060000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628127December 1, 2024
ENGINE
I bought my 2021 chevy silverado 1500 Lt crewcab in march 2021 it had 5000 miles on it I had it for 2 weeks when it started shaking and the engine light was flashing. Took it in to auto nation cheverolet and they had it for a month. when I got it back and started the vehicle the engine light was still flashing. They had to change the lifters on Bank 1 because number 8 cylinder lifter was bad. why didn't they change all the lifters. 3 years later I am having the same issues getting a misfire on number 4 cylinder truck shaking and white smoke coming out of the exhaust. Also the dash lights up with service parking break and service esc when the engine light flashed. ofcourse my warranty is exceeded and GM knows about this problem with the 5.3 and 6.2 engines and won't issue a recall. it is a big saftey issue as your vehile looses power or shuts off. this shou;dn't be happening especially when your vehicle is fairly new. this is twice now this is happened in 3 years and now I have to pay out of pocket to get this fixed because gm won't issue a recall on this known problem that is happening to thousands of customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627815November 28, 2024
WHEELS, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
We were driving 40 mph when all the sudden the rear tires locked up without warning. We almost got in an accident and thankfully were able to get off the road. Then, the check engine light came on and the truck went into limp mode and would not shift gears automatically and it was difficult to make it home. We had a mechanic come to our house to run a diagnostic and they informed us of the recall and confirmed it is what the truck was experiencing. We took it to the dealership and they confirmed the recall and that there was no available fix and nothing they could do for us. Meanwhile, ours is not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627812November 27, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY
Electrical components are failing in the tailgate lock/unlock mechanism. The tailgate goes up and down on its own while in park. It will also go up and down on its own after the truck is off and unattended This started happening about a week ago. It is available for inspection upon request and has not been inspected by any agency yet. The tailgate could damage itself or other property randomly. It could also impact someone standing near it causing injury. There is a service appointment scheduled 3 days from now. There were no symptoms or warnings of a problem. The Chevy App actually says that all systems are ok.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627231November 25, 2024
ELECTRICAL SYSTEM, POWER TRAIN
UNKNOWN - The truck began jerking/braking on its own while driving last week. I took it to a local transmission shop where it has sat for the past week as they said the transmission control module/tcm needs to be replaced but the part needed is on back order. This issue sounds similar to the recent transmission recall (N242454440) though our vin does not show there to be a recall on our exact vehicle. Our truck meets the specifications of the recall and having it inoperable has placed a hardship on my family. How can I get it fixed under this recall at a local GM dealer?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626102November 19, 2024
STEERING
After parking my vehicle overnight, I started it up in the morning and it immediately said "Service Power Steering, Please Drive With Care" and also said "Service ESC". I could not steer the vehicle when these messages were displayed. I was able to get the vehicle to work normally by turning it off, waiting a few minutes and turning it back on. This is extremely dangerous if the vehicle decides to do this during a drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626221November 19, 2024
POWER TRAIN
Transmission failed. Safety was put at risk for me and others, truck started jerking. The problem has been confirmed by a dealer and has been at a dealership since June 2024, it is now almost December 2024. They were waiting on a new transmission to come in due to these transmissions were put on back order. There were no warning lamps or messages on dash. The truck just started jerking while driving and it was very unsafe to drive. We had to have truck towed to dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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