Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#10734612July 16, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD HESITATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/17/15*LJ UPDATED 11/28/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733793July 13, 2015
SEAT BELTS
MY DRIVERS SIDE SEAT BELT STARTED TO RETRACT VERY SLOWLY. NOW IT HARDLY RETRACTS AT ALL. IT GETS CAUGHT IN THE DOOR WHEN YOU CLOSE IT NOW. THE WOREST THING IS YOU HAVE OPEN YOUR DOOR TO FREE IT. NOT VERY SAFE IF YOU HAVE STARTED TO DRIVE AWAY... DEALER WOULD NOT FIX UNDER ANY OF MY WARRENTIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732984July 9, 2015
AIR BAGS
WE HAS OUR TRUCK IN FOR REPAIRS 5 WEEKS PRIOR DUE TO THE AIRBAG LIGHT COMING ON. IT WAS REPAIRED BUT NOW THE LIGHT CAME BACK ON. WE BROUGHT IT BACK IN AND NOW ARE BEING TOLD THE WIRES ARE CORRODED PROPBABLY FROM MOISTURE (WE LIVE IN THE DESERT WHERE IT DOES NOT RAIN, NOR IS IT EXPOSED TO MOISTURE). THE AIRBAG HAS TO BE REPLACED AND IS COSTING US OVER $800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722741June 1, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2011 CHEVROLET SILVERADO 1500. WHILE DRIVING AT 45 MPH, A VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE AIR BAGS DEPLOYED MESSAGE WAS DISPLAYED. THE CONTACT SUSTAINED BACK AND SPINE INJURIES AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10721732May 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE CHECK AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT DOOR AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706477April 19, 2015
SERVICE BRAKES
IN (ALWAYS AND ONLY) VERY COLD WEATHER WARNING MESSAGES APPEAR ON THE DASHBOARD WARNING OF TRACTION CONTROL/ABS FAILURE. ON A SNOW COVERED ROAD THE REAR AXEL SENT POWER TO THE WHEEL WITH THE LEAST TRACTION AND THE TRUCK STARTED SLIDING BACKWARDS. ABS BRAKES FAIL TO WORK AS ANTI-LOCK. THIS FAILURE OCCURS WHENEVER THE TEMPERATURE IS BELOW 25 DEGREES. THE FAILURE OCCURS AT ANY SPEED AND IS PRECEDED WITH DIFFICULTY SHIFTING OUT OF PARK. NOTE: I DID A GOOGLE SEARCH ON THIS ISSUE AND FOUND IT HAS BEEN OCCURRING FOR SEVERAL YEARS ACROSS GENERAL MOTORS BRAND VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704219April 7, 2015
AIR BAGS, ENGINE, SEATS
WE WERE MAKING A STOP AT THE LIGHT , WHEN A 18-WHEELER DIDN'T STOP AND HIT US IN THE BACK ,PUSHING US TOWARDS THE BUS THAT WAS IN FRONT OF US , MAKING THE GLASS OF THE BACK BREAK AND THROWING ALL THE CRYSTALS IN OUR BODY AND CLOTHES ,THE AIR BAGS NEVER OPEN , THE FRONT SEATS WERE BROKEN AND 3 OF THE 4 DOORS COULDN'T CLOSE ANYMORE, THE DRIVER TRIED TO MAKE A MOVE TO THE LEFT OR RIGHT , BUT HE COULD NOT , BECAUSE WE WERE STUCK, WHEN WE REALIZE THERE WERE NO MAJOR INJURY, WE STAYED UNTIL THE RED CROSS CAME TO CHECK OUR CONDITION,BUT THERE WERE CRYSTALS EVERYWHERE SO WE COULDN'T MOVE WITHOUT HURTING OURSELVES. WE BUY THE TRUCK WITH 2 MILES,WE ARE THE ONLY OWNERS. *TR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10700619March 20, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A CRACK ON THE PASSENGER SIDE NEAR THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THEY WOULD NEED TO REPORT THE FAILURE TO THE MANUFACTURER BEFORE PERFORMING THE REPAIR. THE FAILURE MILEAGE WAS 39,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690186February 24, 2015
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE STABILITRAC LIGHT COMES ON. WILL COME ON AT VARIOUS TIMES. WILL GO OFF AFTER CAR HAS SAT OVERNIGHT. COMES ON AGAIN RANDOMLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682762February 11, 2015
SEAT BELTS
WHEN DRIVING MY SEAT BELT COMES UN HOOKED ALSO WHEN CONNECTING WHEN STARTING AT IT HAS TO CLICK TWICE AND SOMETIMES IF YOU PULL ON IT IT WILL COME DISCONNECTED. VERY CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682537February 10, 2015
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
TRACTION CONTROL LIGHT GOES ON & THERE'S NOTHING WRONG WITH IT ALL OVER INTERNET PEOPLE HAVE PROBLEMS WITH SYSTEM THIS SHOULD BE RECALLED & FIXED BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681900February 7, 2015
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
EXHAUST FLUID QUALITY POOR APPEARED ON THE DASH DISPLAY, SO I TOPED IT OFF WITH MORE FRESH DEF AND THE WARNING WENT AWAY.3 DAYS LATER THE SAME WARNING CAME BACK ON THE DASH DISPLAY ONLY WITH A NEW WARNING WITH IT THAT SAID VEHICLE SPEED WILL BE LIMITED TO 55MPH NEXT FUEL FILL, IT DID! I TOOK THE TRUCK TO THE DEALER THEY FOUND BAD NOX SENSORS 1&2.REPAIRS WHERE NOT DONE BECAUSE I FELT THAT SHOULD BE SOME SORT OF RECALL ON DEFECTIVE PARTS THAT CONTROLS THE DRIVABILITY OF A VEHICLE. ON FEB-4-2015 I RECEIVED A LETTER FROM GM AFTER 2 YEARS TELLING ME THAT MY TRUCK MAY HAVE NOX SENSORS THAT CAN BECOME CONTAMINATED AND THAT GM IS EXTENDING THE WARRANTY ON THE NOX SENSORS AND THE WIRE CONNECTORS FOR 10/YRS. 120.000 MILES WHICH EVER COMES FIRST. SO I GO BACK TO THE DEALER AND SHOW THEM THE LETTER FROM GM AND SHOW THEM MY RECEIPT FROM WHEN I CAME IN 2 YEARS AGO THAT SHOWS THAT THE NOX SENSORS WERE DEFECTIVE WAY BACK IN 2013 AND ARE STILL ON THE VEHICLE AND I NEED THE REPAIRS DONE PER THE LETTER FROM GM. THE DEALER IS REFUSING TO REPAIR THE VEHICLE BECAUSE OF THE MILEAGE THAT IS NOW ON THE VEHICLE, HOWEVER THE DEFECTIVE PARTS THAT FAILED WHEN THE VEHICLE WAS WITHIN THE MILEAGE ARE STILL ON THE VEHICLE AND I FEEL SHOULD BE REPLACED AND REPAIRED OR REIMBURSEMENT FOR $800.00 PROGRAMMER. I HAVE CONTACTED CHEVROLET AND THEY ARE WORKING WITH THAT DEALERSHIP TO TRY AND RESOLVE THIS ISSUE. CASE NUMBER IS AVAILABLE IF NEEDED, GM LETTER NUMBER IS 13386. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678453January 23, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY DAUGHTER TO SCHOOL AND THE VEHICLE SLOWED DOWN ON ITS OWN. AND WHEN I PUSHED THE GAS IT JUMPED AND SHIFTED HARD, HAD TO CRUISE ALL THE WAY HOME VEHICLE WOULDN'T START BACK UP. STABILITY AND TRACTION CONTROL LIGHTS CAME ON ENGINE REDUCED SPEED AND CUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672641January 15, 2015
AIR BAGS
MY AIRBAG SENSOR LIGHT COMES ON AND THEN GOES OFF. I HEARD THAT GM HAD A RECALL ON THIS. DOES THIS ALSO AFFECT THE SILVERADOS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672451January 14, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS 2011 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE PAST 50 MPH AND THE EXHAUST FLUID QUALITY POOR WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DIESEL EXHAUST FLUID TANK WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671413January 9, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WINDOWS FOG UP UNDER CERTAIN CONDITIONS ESPECIALLY IN SUMMER HUMID NIGHTS AND DAYS. SEEMS THERE IS MOISTURE IN HVAC UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669722January 2, 2015
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE MAKING A TURN AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667167December 18, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHEN ADDING OIL TO THE VEHICLE, IT WAS DISCOVERED THAT THE TRANSMISSION DIP STICK TUBE HAD SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE DIP STICK TUBE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664699December 16, 2014
ENGINE
NOVEMBER 19 2014 I WAS DRIVING TO WORK WHEN MY SERVICE EXHAUST FLUID SYSTEM DIC CAME ON, FOLLOWED WITH THE CHECK ENGINE LIGHT. IT WAS TAKEN TO OUR LOCAL DEALERSHIP AND THEY REPLACED ALL COMPONENTS OF THE DEF SYSTEM. THEN ON DECEMBER 11 THE EXHAUST FLUID SYSTEM DIC CAME ON AGAIN, BUT WITH THE MESSAGE THAT THE FLUID QUALITY IS POOR. ONCE AGAIN IT WAS TAKEN TO THE DEALER SHIP WHERE THEY DRAINED THE TANK AND REFILLED IT. THEN AGAIN ON DECEMBER 16 2014 THE EXHAUST FLUID DIC CAME ON AGAIN WITH FLUID QUALITY IS POOR. WILL ONCE AGAIN RETURN TO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663985December 12, 2014
AIR BAGS, STRUCTURE:BODY
I WAS DRIVING INTO THE PARKING GARAGE AT WORK TO A PARKING SPOT. AS I BRAKED AND SLOWED TURNING INTO THE PARKING SPOT THE TRUCK ACCELERATED AND CRASHED INTO A CONCRETE SUPPORT BEAM. AIRBAGS DEPLOYED AND THE TRUCK SUFFERED QUITE A BIT OF DAMAGES TO THE PASSENGER SIDE FRONT END. I AM UNSURE OF SPEED AT TIME OF ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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