Chevrolet Silverado Complaints (2021)

989 consumer complaints on file.

#11636943January 19, 2025
ENGINE
I was driving 65mph down the freeway when the truck suddenly turned off and the dash told me to put in neutral and start again so I did just that. Made it about another mile and the truck completely turned off and wouldn’t turn back on there was nowhere to pull over or get off the freeway in that time frame so I was stopped in the middle of the highway with my family in the truck. Luckily a guy in another truck was able to push me over to the shoulder with his vehicle where I sat and waited four hours for a tow to the dealership. Two days later they called me and told me it’s spun a bearing and threw two rods and needed a new engine. I’m anal about servicing my vehicles they told me it just happens, but it was a brand new truck with only 35k miles. Ever since I got the new engine installed it’s constantly squeaking and they can’t seem to pin point the issues I feel like it’s going to happen again and this next time I’ll probably be out of warranty and it’ll be out of pocket for me to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636967January 19, 2025
ENGINE
Major engine failure / main bearing failure with the engine burning oil and no warning signs no oil leaks or no burning oil smoke out of exhaust. I’m in the process of having the engine re built out of pocket on this date 1/19/2025 and have no documentation from repair shop at this time so I can’t up load any further information till I get it completed,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636690January 18, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving down a major, extremely dangerous highway [XXX] in Pasco County, FL) my truck randomly shut off (with zero warning, no check engine lights, nothing) Thankfully, i was already in the right hand lane and managed to coast into a gas station. At 60, 375 miles on my 2021 truck I was 352 miles outside of the powertrain warranty, so I had my truck towed to the closest chevy dealership to see if they would good-will the warranty. They (Chevy) reported to me that there was a rod-knock with an estimate of $17,203.52 to rebuild the motor. I would also have to pay approximately $2000 (10 hrs of labor) for tear down of motor to even see if GM would POSSIBLY pay out anything on warranty. I am the only owner of this truck since day 1. I have every oil change record that was done as specified by the manufacturer. I have no means of transportation at this time. My truck is available for inspection. I am also unable to take out any other vehicle loans while I am forced to pay for a truck that now, has no motor. Also, I went in for a recall of a software update for the forward collision system. Previous to the dealerships update, the system was working fine. After the update, the collision system no longer works. This is greatly affecting my ability to work, and function as a member of society. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636710January 18, 2025
ENGINE
Engine stopped working while driving on major highway. Coasted to stop on shoulder. Truck was towed to nearest Chevy dealer, Parkway Chevy, Tomball, TX ([XXX]). Diagnosed bearings failed, camshaft froze and engine valve damaged. After rude treatment by service agent and service manager, towed truck to original dealer in Conroe, TX-- Buckalew Chev/Keating Chev (Nov. 25, 2024). They confirmed problem and truck has been sitting at their dealership since Nov. 25, 2024 waiting for re-mfgd engine. No timeline given for replacement. Bought another truck (Toyota Tundra -- [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636725January 18, 2025
ENGINE
Engine lifter failure at 75 k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636290January 16, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1. The automatic tailgate opens by itself randomly. It appears to be malfunctioning. I am unable to open it from the tailgate now. When it’s open it continues to attempt to unlatch making the noise. It’s opened while driving. 2. So far I lost a cooler on the highway due to this problem which would cause a road hazard to other drivers. 3. I brought it to the dealer they said it’s not there problem due to my vin not matching the recall even though there’s a recall for this problem with same year trucks. 4. It has not been inspected due it not being an official recall. 5. No warning lights regarding this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635864January 14, 2025
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
Vehicle has less than 35k miles. Vehicle started and operated normally Attempted to turn onto main thoroughfare from a stop. While still in drive, vehicle engine rev’d up but transmission did not engage. Attempted to cycle through gear selector with same result. Reverse is the only gear that allowed vehicle movement. Serious safety concern if this were to happen while traveling at any significant speed or if trying to merge or cross heavy traffic. Vehicle has not had an official diagnosis, but I believe this is a transmission valve body problem known to the manufacturer. There was no indication prior to this event of any mechanical or electrical problems with the vehicle. This issue could easily get someone killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635870January 14, 2025
POWER TRAIN
Vehicle is shuttering while driving, vibrating at different speeds and it feels like the wheels are locking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635904January 14, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY
I washed my truck and now suddenly the tailgate opens and closes whenever it decides and I have paint that is bubbling and it looks as if it’s gonna all chip right off the hood
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635680January 13, 2025
ELECTRICAL SYSTEM
Engine Code P10D9. Electrical harness to the DEF tank melted. My truck was not part of the GM recall but clearly effects more vehicles than they believe. See NHTSA report N212342980. Spoke with Chevy customer service today and they stated the wiring harness melting is not covered under warranty. This is a fire hazard that GM should remedy. The recall is clearly larger than 38,000 vehicles. Are we supposed to drive the vehicles and not know if they will catch fire or not? I spoke with a technician at Milnes Chevy in Imlay city today and he stated that he sees so many of these trucks that were not under the recall having the same issue with melted wiring harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635176January 10, 2025
POWER TRAIN, UNKNOWN OR OTHER, SERVICE BRAKES
When putting vehicle in PARK and releasing the foot brake it rolls back an excessive amount of space sometimes it rolls back so much we begin to get scared thinking we are still in DRIVE and jump back in vehicle just to learn we are in PARK. We have had this issue since the day of getting truck in August of 2024 and how much it rolls back is never consistent on the length of the roll back. Sometimes it feels like it make even slip out of gear and just keeping rolling. It’s very scary and we have almost knocked ourselves out when it happens trying to jump back in to stop it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635183January 10, 2025
POWER TRAIN
The 8-speed automatic transmission (8L90) has been failing. It has put me in my passengers safety at risk because my truck can lurch forward without warning due to delayed downshifting and RPM surge. Yes, the dealership has confirmed this issue multiple times. The component has been inspected by the dealership multiple times. Yes, check engine light came on and yes there was symptoms before the failure such as lurching jerking, surging harsh and erratic shifting. They first appeared at 55,000, MI. It continues to happen to this day. I have an appointment scheduled for today at 9:20 a.m. for the dealership to look at it again but this is a legitimate concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635352January 10, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The DEF heater short circuit and derates the truck. If the government says we have to have this they should cover the cost to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634750January 7, 2025
POWER TRAIN
On January 6 and 7, 2025, the broken transmission valve body was subjected to inspection by a Chevrolet dealership. The vehicle exhibited faulty gear shifts, which resulted in reduced speeds and triggered the activation of "limp mode." This malfunction occurred while driving under severe winter storm conditions, posing a potential risk for serious injury. The issue was methodically diagnosed and documented for parts replacement. Furthermore, the transmission service indicator activated via the associated application, and the check engine light illuminated alongside a blinking "D" mode indicator at the time the warning lights were activated. The initial signs and symptoms of the issue were first observed at 11:00 PM on January 5, 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634116January 4, 2025
POWER TRAIN
Valve body went out at 52,000 miles and was replaced under warranty. Went out again at 104,000 miles, has been at dealer for a month now waiting on part that is unavailable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632662December 27, 2024
POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving 10 MPH, the vehicle hesitated and shifted into another unknown gear independently. The vehicle was taken to the dealer where it was diagnosed that the transmission torque converter and the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure when a case was opened and escalated the matter to a higher supervisor. The failure mileage was 61,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632370December 26, 2024
FUEL/PROPULSION SYSTEM
Injector #4 connector harness issue- Known issue on the 6.6L duramax. Driving with my children for Christmas pickup and power reduction occurred while passing another car on the road. Causing us to hit the breaks as the truck wouldn’t allow us to pass timely. Known harness issue by GM and instead of covering I had to pay to have a new connector spliced in. Multiple warning lights. Check engine, Emissions warning, Reduced power, Traction control, parking brake
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632119December 23, 2024
POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while driving 55-60 MPH, the rear wheels seized. The contact had to release the accelerator pedal to self-correct the failure. The contact stated that the failure occurred twice. The vehicle was taken to the dealer, and the contact was informed that the vehicle was included in NHTSA Campaign Number: 24V797000 (Power Train); but was repaired. The contact stated while driving 25-30 MPH after the repair, the failure reoccurred a third time. The check engine warning light illuminated and the “Engine Power Reduced” message was displayed. The vehicle was taken to another dealer, Chevrolet of Montebello (310 W Whittier Blvd, Montebello, CA 90640); but was not diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632194December 23, 2024
ELECTRICAL SYSTEM
UNKNOWN. PARK Switch module is not working correctly. The vehicle keeps displaying message saying the vehicle needs to be the parking position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631364December 18, 2024
ELECTRICAL SYSTEM
Push-button tailgate electrical failure. Tailgate opens on its own while driving and while truck is off. This is a known issue that has already been recalled by GM but my truck was not included in the recall, even though the problem and repair are exactly the same as the currently recalled vehicles. I had to pay a GM Dealership to make the repair as the vehicle was unsafe to drive due to potential for flying debris from the bed while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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