Chevrolet Silverado Complaints (2020)

902 consumer complaints on file.

#11535265July 29, 2023
SERVICE BRAKES, WHEELS, ELECTRICAL SYSTEM
Numerous times since first taking possession of new vehicle trucks electronic emergency braking system has activated while driving all on its own without warning. several times while on slower side roads and several times while at Interstate speeds, twice coming very close to a head on collision and once coming close to being rear ended while towing a car on a trailer by a semitrailer. The last time there was a message on the drivers information center that stated "service parking brake" The truck has been out of service use to several dealers to diagnose the problem to no avail. I've explained to the dealers its like having a blown tire, you can't predict when it will happen. Its a very dangerous situation. Second the goodyear wrangler tires tend to slide on curves in wet weather. This happens whenever the road is wet and you are on a curve. Both these defects have been reported to the manufacturer as well as servicing dealers. Very dangerous truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534817July 27, 2023
STRUCTURE, VISIBILITY
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that moisture was leaking into the vehicle from the rear passenger’s side window. The vehicle was initially taken to a dealer where the window was resealed; however, the failure persisted. The vehicle was taken back to the dealer where it was discovered that there was crack in the rear passenger side window frame. The window frame was replaced but the failure persisted. The contact stated that mold might form inside the vehicle due to the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533557July 20, 2023
FUEL/PROPULSION SYSTEM
while driving i smelled what i thought was strong exhaust from a vehicle in front of us. It was actually gasoline fumes entering the cab from my truck's engine compartment. I pulled over and investigated the smell, we had to let down ALL the windows and turn off the AC. There were no warning lamps. There was, however, gasoline dripping from around the transmission area of the underside. It was dripping on the exhaust which was causing most of the stench. It wasn't a heavy drip but enough for me to skip any other planned errands. When we got to the house gasoline was dropping from six or seven places under the car. The next day we set an appointment for the dealership to look at it. When I drove into the dealer the car was still gushing gasoline and I told them about the recall for the High Pressure Fuel Pump. It turns out that's exactly what it was. However, although my RPO (L82) matched the designated recall, I was told my VIN was not included and I would have to pay...bummer. I don't think the recall cast a big enough web to catch all affected vehicles. I have a video but no photos.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532604July 16, 2023
WHEELS
Bought this vehicle 4 months ago first month the tire loosing air went on a trip park in a garage left it there for the week end came out passenger front tire was flat put spare on notice crack on inside of the rim...2 month later took another trio on the way home tire was loosing air change out again Crack on inside of rim driver rear different one then first time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532620July 16, 2023
TIRES, TIRES:TREAD/BELT
Tire Size LT275/65R20 While towing a trailer was accelerating onto the freeway at approximately 45MPH the rear driver side tire exploded. The tread partially separated causing extensive damage to the vehicles wheel well, rear bumper and undercarriage. Tires was inflated to approximately 77PSI and tire temperatures were normal on the display cluster. Tire had 26,200 miles on it at the time of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531476July 10, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
Already paid for transmission repair and now paying for engine wiring harness. Service update was sent out to dealer in May of 2020 to fix issues before selling vehicle. That was not done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530678July 6, 2023
ELECTRICAL SYSTEM
The blower motor for the HVAC system caught fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11530224July 3, 2023
TIRES:TREAD/BELT
LT275/65R20 July 2022 Driving home low tire signal came on, had bubble in tire, tires only had 22,000 miles. This is first of three complaints on these tires. Other two problems happened this past June. Two more tires with bubbles all tires under 30,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530228July 3, 2023
TIRES:TREAD/BELT
LT275/65R20 Goodyear Trailrunner On vacation and started feeling a wobble from the back. Pulled over to see a bubble on the tread and part of wall. Luckily I caught it before it blew apart. Finally found a tire at a dealership in Castroville, tx. Didn’t know they were discontinuing the tires until I got home to have another tire with a bubble which will be on another complaint. On another note my first complaint which is complaint #11530224 I forgot to mention the tire was a wrangler Trailrunner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530235July 3, 2023
TIRES:TREAD/BELT
LT275/65R20 Wrangler Trailrunner After my second tire having a bubble, I was riding and felt a wobble so I took it to a car care in el campo, instead of getting the tires rotated and balanced. I had yet ANOTHER TIRE with a bubble. Tried to order another tire but come to find out that Good year discontinued this style of tire. I know they did it because of how bad a tire they have. So I had to order a full set of four new tires. So now I have one tire with less than 8000 miles and another with less than 500 miles and I had to pay for four new tires. I think Goodyear should pay for their mistake not write it off and make another tire without any recourse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529506June 29, 2023
ENGINE
Lifters are failing. This is an ongoing problem with GM engines. They used faulty parts and engines are failing and nothing is being done about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529519June 29, 2023
STRUCTURE:BODY
I am concerned of the blind spot created by the size of the right and left support structures on either end of windshield. They also have a grab handle attached to them increasing the size. When at a stop and looking for cross traffic they create a blind spot of approaching vehicles. I believe this was why I thought no traffic was approaching when i entered roadway and then saw a vehicle approaching from the left. I immediately came to a stop and avoided an accident luckily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528895June 26, 2023
POWER TRAIN
at around 30mph the transmission struggles and jerks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528571June 23, 2023
ENGINE
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving 65-70 MPH, the engine started shuddering. The message "Reduced Power" was displayed, and the check engine warning light was illuminated. The contact stated that the vehicle lost motive power and failed to restart. The contact pushed the vehicle to the side of the road with assistance. The contact was able to restart the vehicle after a while. The vehicle was taken to the dealer, where it was diagnosed that the camshaft intake actuator screws had detached, and the engine and turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 77,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528147June 21, 2023
UNKNOWN OR OTHER
Rear window seal is leaking causing mold in vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527331June 16, 2023
POWER TRAIN
Everytime I trun the car off, all the lights, Nav, radio stays on as the car display a message "Shift to Park". This message stays on for sometimes 2 minutes, sometimes 10 minutes. Untill the message gone the car still thinks is on. In 2 occasions I had to jump the car as the battery depelted. This is a major safety issue if my son who drive the car to Detroit and had to stay wait for the car to turn off. GM need to fix this issue ASAP. I called the dealership & they said there is no recall or any fix. I see many many ppl complaining about the same thing with different Chevy models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526592June 12, 2023
TIRES:TREAD/BELT
I had just left RV Park in Kingman, AZ. I had cruise control set at 59MPH when My truck began a violent shacking and a lot of banging. I pulled over on the shoulder of I-40, Got out to find tread had come off of the tire and was now wedge between brake backing plate and leaf spring. It had not lost air. Just tread came off. When tow truck driver showed up several hours later, tire was still holding air. He jacked up the axle, but deflated tire before he would remove it from truck and put on my spare. I always check my tires when I leave rv parks or after stopping at rest stops. Saw nothing wrong with tire or air pressure that morning. I had only been driving 45 Minutes, outside temp was low 80's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524793June 1, 2023
VISIBILITY
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that there was condensation leaking from the rear window third pane. The contact observed discoloration near the condensation. The vehicle was taken to a dealer where it was diagnosed that the rear window needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524348May 30, 2023
STEERING, SUSPENSION, WHEELS
While driving down the interstate hi-way, I heard a pop and my truck started to swerve into the adjoining lane. I turned the steering wheel in the opposite direction and the truck started making a rubbing sound and very hard to steer. I finally got it to the side of the hi-way and seen my passenger side front wheel leaning in. The upper balljoint/control arm broke. Luckily no-one was in the lane next to me or it would have caused a serious crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524352May 30, 2023
ELECTRICAL SYSTEM
dash gauge cluster - ALL gauges drop to "zero" while driving speed, oil pressure, engine temp, fuel, etc., a/c compressor stops working but blower still works
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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