Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11311039February 24, 2020
POWER TRAIN
TRANSMISSION IS FAULTY, HAS BEEN TO THE DEALER WHERE I PURCHASED SEVERAL TIMES, THEY FLUSHED THE TRANS 2 OR 3 TIMES THEN FINALLY REBUILT THE TRANSMISSION WITH AROUND 60,000 MILES. NOW I'M AT 70,000 MILES AND HAVING TRANSMISSION PROBLEMS AGAIN. IT SURGES BETWEEN GEARS, SOMETIMES FEELS LIKE I'VE BEEN REAR ENDED AND SOMETIMES SEEMS TO SKIP A GEAR AND BE IN NEUTRAL FOR A FEW SECONDS BEFORE CLUCKING INTO GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310808February 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, STEERING
AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310370February 20, 2020
ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET LOCATED AT 12845 CENTRAL AVE, CHINO, CA 91710 WHERE THEY INFORMED THE CONTACT THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310142February 19, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
STABILITY TRACK WARNING, ABS AND BRAKE LIGHT WARNING ALL APPEARED ON SAME DAY AFTER MOVING FROM PARKING SPOT AND TURNING OUT. CRUISE CONTROL NOT WORKING. POWER STEERING IS STRAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308691February 12, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO REAR PASSENGER SIDE WINDOW PANEL SHATTERED A STRONG ODOR OF BURNING RUBBER PRESENT INSIDE THE CABIN CONSEQUENCE WAS REPAIRS HAD TO BE PAID BY THE CONTACT THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A SMELL OF BURNIG RUBBER STARTED INSIDE THE CABIN, THEN A LOUD POP WAS HEARD. THE FOLLOWING DAY NOTICED THAT THE REAR WINDOW PANEL HAD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER MCCARTHY-MORSE CHEVROLET, 9201 METCALF AVE, OVERLAND PARK, KS 66212, THEY WERE NOT ABLE TO DETERMINED THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307753February 7, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS 2017 CHEVROLET CREW CAB. THE CONTACT STATED WHILE DRIVING ABOUT 5 MPH AND THE CONTACT STATED IT WAS DIFFICULT TO DEPRESS THE BRAKE PEDAL. MO INDICATOR LIGHT ILLUMINATED BEFORE THE FAILURE. THE DEALER WAS TAKEN TO PAYNE CHEVROLET BUICK GMC 2229 E EXPRESSWAY 83, WESLACO, TX 78599 WERE THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306605February 2, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306274January 31, 2020
ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CHECK ENGINE LIGHT FLASHED WHILE THE FAILURE WAS EXPERIENCED. THE CONTACT'S HUSBAND TOOK THE VEHICLE TO (BUCHANAN AUTOMOTIVE 1035 E MAIN ST, WAYNESBORO, PA 17268) WHERE THE VEHICLE WAS DIAGNOSED WITH DEFECTIVE ENGINE PISTONS. THE DEALER INFORMED HER HUSBAND THAT THE PARTS TO REPAIR THE VEHICLE WERE CURRENTLY ON BACK ORDER. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303017January 30, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AS I WAS DRIVING ON A CITY STREET HIGH SPEED LIMIT ALL THE SUDDEN ALL THE WARNING DASH LIGHTS CAME ON ALTHOUGH THE ENGINE IS RUNNING, I DIDN'T UNDERSTAND IT TRIED TO SLOW DOWN AND HAD TO APPLY A LOT OF PRESSURE TO THE BRAKE PEDAL . I DID NOT UNDERSTAND IT. WHEN I STOPPED THE LIGHTS WENT OUT. I TURNED OFF THE VEHICLE WITH THE KEY AND STARTED IT AGAIN. A COUPLE DAYS LATER I REMOTELY STARTED MY VEHICLE BUT WHEN I GOT IN AND TURN THE KEY ON THE LIGHTS DID NOT GO OFF IMMEDIATELY AS THEY NORMALLY DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302914January 29, 2020
POWER TRAIN
THE TRANSMISSION ON THIS TRUCK HAS NOT BEEN RIGHT FROM THE BEGINNING. WHEN STARTING IN THE MORNING IT WILL DO ONE OF THREE THINGS: SURGES AND TRANSMISSION SKIPS, HESITATE AND THEN RACE OR JUMP AHEAD, OR CHUNK AND THUNK LIKE IT REALLY DOESN'T WANT TO GO TO WORK AND SHIFTS HARD WHEN IT DOES. I KEEP ASKING WHEN GM WILL TAKE CARE OF THIS PROBLEM AND I KEEP GETTING THE RUN AROUND. I HAVE BROUGHT IT IN 3X, HAVE HAD DIAGNOSTICS RUN, TRANSMISSION FLUSHED AND OF COURSE IT HAS NOT HELPED. I AM NOW BRINGING IT BACK TO CHEVY DEALER AND NOW THEY SAY I HAVE TO DO THE NEXT STEP ACCORDING TO GM WHICH IS PUT IN A NEW TORQUE CONVERTER. I BOUGHT A BEAUTIFUL TRUCK THAT RUNS LIKE CRAP AND I AM VERY FRUSTRATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302332January 27, 2020
SERVICE BRAKES
TRAILER BRAKE CONTROL MODULE LIGHT ILLUMINATED IN THE DASH. THIS MAY CAUSE THE VEHICLE TO BE INOPERABLE UNEXPECTEDLY. THIS PART MAY BE ASSOCIATED WITH A REPROGRAMMING ISSUE THAT WAS ON ANOTHER RECALL. CUSTOMER IS BURDENED WITH REPAIR COSTS AND THE MODULE IS IN HIGH DEMAND AS PART OF A 'NATIONAL RECALL'. I HAVE BEEN WAITING 6 WEEKS FOR THE BACK ORDERED PART. I WAS TOLD IT WAS DELAYED AS RESULT OF A LABOR STRIKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300233January 18, 2020
SERVICE BRAKES
BRAKES SQUEAKED AND TIGHT AND NOT FUNCTIONING RIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299661January 16, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
THE ABS SYSTEM FAILED WHEN BRAKING ON A SNOWY, ICY, SLIPPERY ROAD LOCKING ALL FOUR WHEELS CAUSING THE VEHICLE TO SKID OUT OF CONTROL. THE BRAKE LIGHT AND ABS LIGHT AND TCS ICON WERE DISPLAYED. THE BRAKES HAD TO BE RELEASED TO REGAIN STEERING CONTROL AND JUDICIOUS USE OF MANUAL BRAKING EVENTUALLY BROUGHT THE VEHICLE TO A STOP. THE ABS PUMP MOTOR WAS NOTED RUNNING CONTINUOUSLY EVEN WITH THE ENGINE OFF. ONSTAR DIAGNOSTICS INDICATED A TRACTION CONTROL SYSTEM ERROR. THIS BRAKING FAILURE OCCURRED IN CONDITIONS THAT THE ABS IS SPECIFICALLY DESIGNED TO PREVENT LOSS OF CONTROL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299697January 16, 2020
ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO, SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V-328000 (ENGINE). THE DEALER SMEDLEY'S CHEVROLET (937) 412-1316, AND THE MANUFACTURER STATED THAT THEY WERE TAKING CARE OF THE COLD WEATHER STATES FIRST. THE CONTACT STATED PARTS WERE SHIPPED TO COLD WEATHER STATES IN NOVEMBER 2019. THE CONTACT WAS INFORMED THAT HE COULD DRIVE 200 MILES TO HAVE THE RECALL REPAIRS PERFORMED IN ANOTHER STATE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299619January 15, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE TRAVELING AT 70 MPH, THE BRAKES FAILED TO OPERATE. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITH HIS EMERGENCY BRAKE AND PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. THE CONTACT TOOK THE VEHICLE TO BOB STALL CHEVROLET (7601 ALVARADO RD, LA MESA, CA 91942) TO HAVE THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC);HOWEVER, THE DEALER DID NOT HAVE THE PARTS TO SERVICE THE VEHICLE. THE VEHICLE REMAINED IN THEIR POSSESSION FOR 6 WEEKS. THE CONTACT REQUESTED A LOANER VEHICLE WHICH WAS DENIED. THE MANUFACTURER HAD BEEN NOTIFIED OF MATTER AND HAVE OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299652January 15, 2020
ELECTRICAL SYSTEM, ENGINE, STEERING
IT HAPPENS INTERMITTENTLY.. AS I SLOW UP TO A SPEED UNDER 10 MILES AN HOUR, AS SOON AS I TURN THE STEERING WHEEL, THE VEHICLE WILL LOSE POWER, EITHER TURNING OFF AND ON FAST THE DASH WILL LOSE POWER BUT THE MOTOR WILL STILL BE RUNNING... SHERRY THIS HAPPENS, THE STEERING FEELS LIKE THERES RESISTANCE TURNING AND THE ONLY WAY TO FIX IT IS TO TURN OFF THE VEHICLE AND LET IT SIT. OTHER TIMES IT WILL HAPPEN AND THE VEHICLE WILL LOSE TOTAL POWER,ALMOST LIKE I REMOVED THE KEY BUT THE VEHICLE WILL STILL BE ROLLING. THE STEERING WHEEL HAS LOCKED TWICE ALL WHILE THE VEHICLE IS STILL IN MOTION AS WELL AND BRAKES ARE NON FUNCTIONING. ITS HAPPENED SEVERAL TIMES GOING THROUGH INTERSECTIONS, PULLING INTO MY DRIVEWAY, AND U TURNS. IT NEVER HAPPENS IN REVERSE. ILL NEVER OWN A CHEVY AGAIN...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298882January 12, 2020
STRUCTURE:BODY
PAINT SEEMS TO CHIP AND PEEL EXTREMELY EASILY, ESPECIALLY FROM THE FRONT BUMPER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298634January 11, 2020
SERVICE BRAKES
MY 2017 SILVERADO IS EXPERIENCING A VERY HARD BRAKE PEDAL AT SLOW SPEEDS. I TOOK IT INTO THE DEALERSHIP IN OCTOBER 2019 FOR THE RECALL PERTAINING TO THIS ISSUE WHERE THEY REPROGRAM THE BRAKING UNIT. I HAD TAKEN IT IN FOR THAT RECALL JUST AS A PREVENTATIVE MEASURE BUT NOW 4 MONTHS LATER I HAVE A VERY HARD BRAKE PEDAL AT SLOW SPEEDS. I HAD NOT HAD A BRAKING ISSUE UNTIL NOW. WHEN IT ACTS UP THE PEDAL IS SO HARD IT MAKES IT DIFFICULT TO STOP THE TRUCK. IT SEEMS TO HAVE A HARD BRAKE PEDAL WHEN I'M GOING SLOW AS IN BUMPER TO BUMPER TRAFFIC OR PARKING THE VEHICLE IN A PARKING LOT WHILE APPLYING THE BRAKES OFF AND ON WHILE DOING SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298027January 8, 2020
EXTERIOR LIGHTING
WHILE DRIVING THE VEHICLE DURING NIGHTTIME HOURS THE DASHLIGHTS AND NAVIGATION SCREEN WILL TURN TO DAYLIGHT MODE WHICH THEN MAKES THE TRUCK HEADLIGHTS TURN OFF (WHEN IN AUTO MOD) AND THE NAVIGATION SCREEN IS TOO BRIGHT AND DISTRACTS YOU WHEN DRIVING. THE DASH LIGHTS AND NAVIGATION SCREEN WILL RANDOMLY SWITCH BETWEEN DAYTIME AND NIGHT TIME MODE WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292404January 1, 2020
SERVICE BRAKES
HAD RECALL PERFORMED TO ADDRESS HARD BREAKING AT SLOW SPEEDS. NOW THE TRUCK IS HARDER TO STOP AT SLOW SPEEDS AND GM WILL NOT FIX THE PROBLEM. THEY KNOW IT'S THE VACUUM PUMP AND BOOSTER AND EXPECT ME TO PAY FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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