Chevrolet Silverado Complaints (2015)

1,418 consumer complaints on file.

#11348640August 11, 2020
ENGINE
I WAS ON A FAMILY TRIP WITH MY WIFE AND KIDS AND THE ENGINE TEMPERATURE RAISED AND SYSTEM SAID TO IDLE ENGINE UNTIL IT COOLED DOWN. I WAS ABLE TO COOL THE ENGINE DOWN AND GET THE TRUCK HOME. THE CHEVROLET DEALER DIAGNOSED A COOLANT LEAK AT THE RADIATOR. SERVICE BULLETIN PI1513F REFERS TO THIS AS BEING CAUSED BY A FAULTY THERMOSTAT WHICH RESULTS IN FRACTURES IN THE RADIATOR. "THIS CONDITION MAY BE THE RESULT OF EXCESSIVE THERMOCYCLES WITHIN THE COOLING SYSTEM CAUSED BY EXCESSIVE CYCLING OF THE THERMOSTAT. THESE EXCESSIVE THERMOCYCLES WITHIN THE COOLANT SYSTEM MAY CAUSE THE TUBES TO FATIGUE, CRACK AND LEAK AT THE RADIATOR HEADERS. TO CORRECT THIS CONDITION, A NEW THERMOSTAT HAS BEEN DESIGNED THAT ELIMINATES THE THERMOSTATS EXCESSIVE CYCLING." THE QUOTED COST TO REPLACE THE RADIATOR AND THERMOSTAT AT THE DEALER IS $1800 GM HAS APPARENTLY EXTENDED THE WARRANTY TO 100000 MILES UNDER A SPECIAL COVERAGE ADJUSTMENT ON THE 2014 MODELS, BUT NOT THE OTHER AFFECTED MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343990August 7, 2020
STEERING
AT LOWER SPEEDS AND IDLE THE POWER STEERING FAILS ALONG WITH CERTAIN ELECTRICAL DEVICES ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343117August 4, 2020
AIR BAGS
AIR BAG WARNING LIGHT AND BEEPER REPEATEDLY GOES OFF INTERMITTINGLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342836August 2, 2020
SERVICE BRAKES
WHEN I STEP ON THE BRAKES IT GETS REALLY HARD AND WILL NOT STOP. IT HAPPENED TO ME IN A PARKING LOT. I WAS PULLING INTO A PARKING SPOT AND DID NOT STOP. THEN WHEN I WAS DRIVING DOWN THE ROAD I REAR-ENDED SOMEONE AND I WAS NOT DRIVING VERY FAST. MY CONCERN IS THAT IF A CHILD OR CAR RUNS OUT IN FRONT OF ME I WIL NOT BE ABLE TO STOP. THIS HAS HAPPENED SEVERAL TIMES NOW. I HAVE PAID MECHANICS TO REPLACE MY BRAKE PADS, CALIPERS, DISC'S BECAUSE I DO NOT WANT TO HURT MYSELF OR SOMEONE ELSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11341992July 29, 2020
STRUCTURE:BODY
I AM SEEING EXTREME AMOUNT OF CLEARCOAT PEELING ALL AROUND VEHICLE. APPEARS TO BE SPECIFIC TO THIS VEHICLE PAINT PROCESS. PROFESSIONAL PAINT SHOP SAYS POOR PAINT JOB. DEALER WON'T HELP. GM WON'T HELP. I SEE MANY OTHERS ONLINE THAT HAVE SAME PROBLEM. MY TRUCK IS IN PERFECT CONDITION. I OWN OTHER GM CARS WITH NO PROBLEMS. I WANT HELP FROM DEALER TO FIX (COLLEGE CHEVROLET, ALBION, MI 49224).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341765July 28, 2020
SERVICE BRAKES
WHEN GOING DOWN THE ROAD AND COMING TO A STOP OR REVERSING THE BREAK PEDAL FEELS SUPER STIFF AND TURN MAKES A NOISE. I JUST PUT IN 600 DOLLARS ON BREAK JOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341739July 27, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING, THE RADIO AND ALL OTHER ELECTRIC COMPONENTS WILL GO DARK OR QUIT WORKING ALTOGETHER, INCLUDING THE AC BLOWER, COMPRESSOR, HEADLIGHTS, ETC. SOMETIME I GET THE STABILITRACK ALERT WITH 3 OR 4 TONES, WHICH RESETS AUTOMATICALLY. WHEN WAITING IN A DRIVE THROUGH LINE TODAY, WHEN I DEPRESS THE BRAKE PEDAL, IT HAPPENS AGAIN. WHILE WAITING IN LINE, I SOMETIMES PUT THE TRANSMISSION IN PARK. WHEN I DEPRESS THE BRAKE, AND MOVE THE TRANSMISSION CONTROL INTO DRIVE, IT HAPPENS, AND MORE FREQUENTLY, THE ENGINE SHUTS OFF. WHEN TURNING THE WHEEL, THE POWER STEERING SEEMS TO GO OUT, MAKING IT ALMOST IMPOSSIBLE TO TURN THE VEHICLE, ALL THE WHILE THE STABILITRACK ALARM GOES OFF, THE HEADLIGHTS GO DARK, THE AC SHUTS DOWN, THE DASH DISPLAY GOES DARK, THE DOOR LOCKS CYCLE UP AND DOWN, AND THE ENGINE SHUTS DOWN. TODAY, IT ALMOST CAUSED ME NOT TO NEGOTIATE TURNING FROM A MAJOR ROAD INTO A PARKING LOT. I LOST ALL POWER TO THE STEERING, THE ENGINE SHUT DOWN, AND MY BRAKES WERE NON-EXISTENT. AFTER READING OTHER COMPLAINTS ON HERE, I DECIDED I NEEDED TO TELL MY STORY. I RECEIVED THE RECALL NOTICES, AND HAVE NOT VENTURED TO THE DEALERSHIP FOR REPAIRS, FEARING EXPOSURE TO THE COVID-19 VIRUS. AFTER READING EVERYONE ELSE'S PROBLEMS, AND HEARING THAT EVEN THE RECALL REPAIRS DO NOT FIX THE PROBLEM, I CANNOT HELP BUT WONDER IF THERE IS MORE GOING ON HERE THAN GM IS WILLING TO ADMIT. I WILL NOT LET MY WIFE DRIVE THIS VEHICLE, BECAUSE IF IT HAPPENS TO HER, THERE IS NO WAY SHE CAN MANEUVER A STALLED VEHICLE WITH NO POWER STEERING AND NO BRAKES. SO IT LOOKS I HAVE THE SAME STORY AS OTHERS, AND NO REAL SOLUTION TO MY PROBLEM THAT THE DEALERSHIPS ARE WILLING TO FIX, OR EVEN ADMITTING THAT THERE IS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340622July 21, 2020
STEERING
WHEN BACKING OUT OF THE DRIVEWAY I LOST POWER STEERING - THIS HAPPENED AFTER RECALLS WERE PERFORMED. ON THE THIRD VISIT TO THE DEALER I WAS ASKED TO PAY FOR ADDITIONAL DIAGNOSIS TO RESOLVE THE REOCCURRING POWER STEERING ISSUE. WALKED OUT OF DEALERSHIP, WASTED MY MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340761July 21, 2020
ELECTRICAL SYSTEM, STEERING
THE STEERING WHEEL GETS HARD TO TURN AT LOW SPEEDS LIKE IT'S GOING OUT. WHEN I STOP AND TURN THE WHEEL THE HEADLIGHTS DIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339929July 17, 2020
UNKNOWN OR OTHER
AIR CONDITIONING STOPPED COOLING OVER THE COURSE OF JUST A FEW DAYS, TO THE POINT OF ZERO COOLING. REFILLED REFRIGERANT, WORKED FOR ABOUT 3 DAYS, THEN STOPPED AGAIN. HAPPENED DURING ALL PHASES OF DRIVING, WHETHER MOVING OR STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339763July 16, 2020
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VACUUM PUMP FOR THE BRAKING SYSTEM FAILED TO FUNCTION AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AND THE VEHICLE WAS TAKEN TO CARON CHEVROLET (1201 W MICHIGAN AVE, MARSHALL, MI 49068), TO BE REPROGRAMMED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE SAME DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS A ONE TIME FREE REPAIR AND THAT ANY ADDITIONAL REPAIRS WERE PERFORMED AT THE VEHICLE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339416July 14, 2020
POWER TRAIN
WAS ON A TRIP AND THE ENGINE LIGHT CAME ON, WE STOPPED AND CHECKED EVERYTHING AND CAME UP WITH NOTHING. TOOK IT TO THE GARAGE AND WAS TOLD THEY PUT IT ON THE MACHINE AND IT CAME UP THE TRANSMISSION, THE GARAGE PULLED THE TRANSMISSION PAN AND SAID IT HAD METAL SHAVINGS IN THE PAN. IT HAS 64,000 ON IT AND THEY SAY THERE IS NO WARRANTY AND WE ARE PRETTY SURE WE BOUGHT AN EXTENDED WARRANTY BUT PAPERS ARE IN THE TRUCK WHICH WE DON'T HAVE ACCESS TO- EITHER WAY IT SHOULD BE COVERED WHETHER OR NOT WE HAVE A WARRANTY WHICH THEY SAY EXPIRED IN MARCH. THE TRUCK HAS NO SIGNS OF TRANSMISSION FAILURE. IT IS AT THE GARAGE GETTING A NEW TRANSMISSION IN IT WHICH IS 4600, WHICH I FEEL WE SHOULD GET SOME KIND OF REIMBURSEMENT SINCE IT SHOULD BE COVERED. THE GARAGE HAS THE TRUCK AND WE DON'T HAVE THE PAPERWORK YET-THIS IS ALSO THE DEALERSHIP WHERE WE PURCHASED THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339433July 14, 2020
UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C UNIT DOES NOT WORK. RECHARGE THE SYSTEM AND IT LEAKS OUT. GM/CHEVROLET KNOWS OF THE ISSUE AND HAS RECALLED OTHER MODELS USING THE SAME EQUIPMENT. NOT ON THE CHEVROLET SILVERADO MODELS. NO MENTION OF LEAKS OR ISSUES BY THE DEALERSHIP DURING REGULAR MAINTENANCE. ON JUNE 20TH 2020 I PAID TO HAVE THE SYSTEM RECHARGED, DIDNT BLOW REALLY COLD BUT GRADUALLY IT GOT WARMER, NOW IT BLOWS HOT AIR. LAST FALL OCT 2019 IT WAS NOT BLOWING COLD AIR, IN FEBRUARY 15 2920 WHILE DRIVING THE AIR SEEMED TO GET WARMER, COULD NOT KEEP THE CAB COOL. AFTER REVIEWING RECALL INFORMATION AND OTHER REVIEWS OF ISSUES I SEE THAT THE $1,100 OR MORE FOR REPLACEMENT OF CERTAIN EQUIPMENT, PLUS THE LONG DELAY BECAUSE GM/CHEVROLET HAS A SHORTAGE OF THE SPECIFIC PARTS (BACK ORDERED). I THINK THIS SHOULD BE A RECALL TO FORCE GM/ CHEVROLET TO FIX THIS ISSUE THEY HAVE KNOWN ABOUT SINCE BEFORE MY TRUCK WAS EVEN BUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339443July 14, 2020
POWER TRAIN
ME AND OVER 100 PEOPLE I KNOW HAVE HAD ISSUES WITH THE 6 SPEED TRANSMISSIONS IN THE 2014+ SILVERADOS. MINE CURRENTLY IS SHIFTING HARD. ALL OF THESE VEHICLES ARE EXPERIENCING WAY TOO MANY ISSUES BEFORE THEY SHOULD (LESS THAN 150K MILES). SOMETIMES MY TRANSMISSION WON'T SHIFT AND LEAVES ME GOING AT AN UNSAFE SLOW RATE OF SPEED IN THE MIDDLE OF A BUSY HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339047July 13, 2020
ELECTRICAL SYSTEM
THE POWER DOOR LOCK ACTUATOR QUICK WORKING AROUND 36K MILES MAKING IT IMPOSSIBLE TO OPEN THE AFFECTED DOOR(S) FROM THE OUTSIDE AND CAN ONLY BE OPENED BY PULLING THE INSIDE DOOR HANDLE WHICH IS DIFFICULT WITH A CREW CAB. I FEAR THAT IF A BELTED PASSENGER WHO IS UNABLE TO UNBUNDLED IN A ACCIDENT OR FIRE MAY BE SUBJECTED TO DANGER. I HAVE READ OF THESE LOCK ACTUATORS FALLING EARLIER THE AVERAGE AND GENERAL MOTORS WILL NOT COVER THE REPAIR PAST THE EXACT MANUFACTURER WARRANTY LIMIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337760July 6, 2020
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT A SLOW SPEED, THE STEERING CEASED WITH THE POWER STEERING DRIVE WITH CARE WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO SONS CHEVROLET (3615 MANCHESTER EXPY, COLUMBUS, GA 31909) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337317July 3, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
OFTEN, WHEN MAKING LOW SPEED TURNS THE ENTIRE ENGINE AND ELECTRICAL SYSTEM SHUTS OFF. THERE IS NO POWER STEERING WHEN THIS HAPPENS AND IT'S DIFFICULT AND DANGEROUS TO TRY TO COAST TO A SAFE SPOT TO TRY TO RESTART THE VEHICLE. GENERALLY, IT STARTS BACK UP AGAIN WITHIN A FEW MINUTES. IN THE THREE YEARS THAT WE'VE OWNED THE VEHICLE, IT HAS BEEN TO TWO DIFFERENT CHEVY DEALERSHIPS MORE THAN ONCE AND BOTH DEALERSHIPS SAY THERE'S NO PROBLEM. IT'S FRUSTRATING THAT IT SEEMS TO BE A COMMON ISSUE YET THERE'S NO ANSWER TO THE PROBLEM AND NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331196June 27, 2020
STEERING
POWER STEERING WENT OUT WITHIN A YEAR OF THE RECALL HAS BEEN DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330880June 25, 2020
STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330267June 23, 2020
UNKNOWN OR OTHER, ENGINE, POWER TRAIN
THIS IS A FOLLOW UP FROM COMPLAINT #11228752 REGARDING THE AC ISSUES ON CHEVY &GMC PICKUPS FROM 2014 THRU 2017 YEAR MODELS. FROM RESEARCH I DID 98% OF THE FAILURES WAS THE CONDENSER WHICH ALSO INCLUDES THE TRANSMISSION OIL COOLER. MY CONDENSER FAILED ON THE DRIVERS SIDE FIRST 3 TUBES BELOW THE TRANSMISSION OIL COOLER AS DID MY FRIENDS 2016 SIERRA AND ANOTHER FRIEND'S 2016 TEXAS EDITION SIERRA. SAME FAILURE SAME LOCATION AND BETWEEN 60 & 75K. REPAIRED MINE MYSELF & MY WARRANTY PAID ME BACK FOR NEW CONDENSER ($219) BUT NOT THE FREON OR MY LABOR. THERE'S MOST DEFINITELY AN ISSUE ON THIS PART AND SAW NO VISIBLE DIFFERENCE IN THE OLD/ NEW PIECE OTHER THAN A 6'X 6' SQUARE OF ALUMINUM TYPE FLEX PAD IN THE UPPER LEFT CORNER ON DRIVER'S SIDE. SIMILAR TO THE 2018 MODELS NOT AFFECTED BY THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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