Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11299256January 14, 2020
SERVICE BRAKES
WHILE BACKING UP AT LOW SPEED, LESS THAN 5 MPH, MY BRAKES STOPPED WORKING. THE BRAKE PEDAL WAS HARD AND WOULD NOT DEPRESS. VEHICLE STOPPED AFTER STRIKING THE CURB. SHUT THE VEHICLE OFF, AND RE-STARTED IT A COUPLE OF TIMES BEFORE THE BRAKES RETURNED TO NORMAL OPERATION. OCCURRED AT APARTMENT COMPLEX PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298208January 9, 2020
POWER TRAIN
THE TRANSMISSION BEGAN SHIFTING ODDLY AND MORE SUDDEN THAN NORMAL AND WAS NOT GETTING ENOUGH POWER UNLESS THE ACCELERATOR WAS PRESSED REALLY HARD. WHILE MY CAR WAS UNDER WARRANTY (<60,000 MILES), THE DEALERSHIP, LAFFERTY CHEVY, INDICATED THE SHIFTING WAS A RESULT OF AN ADAPTIVE TRANSMISSION THAT LEARNS MY DRIVING HABITS AND IT WAS NORMAL. NOW, THE PROBLEM IS WORSE 6 MONTHS LATER, AND THE CAR IS OUT OF POWER-TRAIN WARRANTY (65K MILES), AND THEY INSPECTED IT FURTHER AND HAVE TOLD ME THE TRANSMISSION NEEDS TO BE FULLY REPLACED. THE TRANSMISSION AND POWER TRAIN MADE IT VERY SAFE TO DRIVE THESE PAST FEW MONTHS AND GM KNOWS THIS IS AN ISSUE AND THE DEALER SAID NOTHING ABOUT THIS UNTIL THE PROBLEM GOT MUCH WORSE AND IS NOW OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297892January 8, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT REQUIRED EXTRA EFFORT TO SLOW OR STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS EXTREMELY FIRM. THE SERVICE BRAKE ASSIST MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO SUBURBAN CHEVROLET LOCATED AT 12475 PLAZA DR, EDEN PRAIRIE, MN 55344, (952) 388-0061, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE ASSIST VACUUM PUMP NEEDED TO BE REPLACED AND A SOFTWARE UPDATE NEEDED TO BE PERFORMED. THE SOFTWARE UPDATE AS PERFORMED HOWEVER, THE VACUUM PUMP WAS NOT REPLACED DUE TO PARTS BEING ON BACK ORDER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS PROVIDED ASE NUMBER: 9-5741973364. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297432January 6, 2020
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING SEIZED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V246000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297521January 6, 2020
ELECTRONIC STABILITY CONTROL (ESC)
HAD AN ISSUE WITH THE EPS CUTTING OUT AFTER THE TRUCK WAS CRANKED AND THE WHEEL WAS TURNED IMMEDIATELY TO ONE SIDE. TOOK THE TRUCK IN TO DEAL WITH THE RECALL OUT ON THE VEHICLE WHICH DEALT WITH EPS CUTTING OUT. A WEEK LATER, WHILE TURNING INTO A PARKING LOT THE EPS CUT OUT YET AGAIN (THIS TIME WHILE MOVING) AND STRAIGHTENED THE STEERING WHEEL BACK UP. LUCKILY, THERE WAS NOTHING THAT I COULD HIT BECAUSE I LOST ALL CONTROL OF THE STEERING. I CONTACTED GM AND THEY SAID THERE WAS NOTHING THAT THEY COULD DO. SOMEONE COULD HURT DUE TO THIS ISSUE. WHEN THIS ISSUE OCCURS THE SERVICE POWER STEERING BOX POPS UP IN THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296783January 2, 2020
STRUCTURE:BODY
PAINT STARTED PEELING ON THE A PILLAR DRIVER SIDE AND IS NOW PEELING ON PASSENGER SIDE SAME PLACE. ALSO DRIVER SIDE REAR WINDOW CORNER PEELING AS WELL AS PASSENGER SIDE REAR WINDOW CORNER PAINT PEELING SAME PLACE. PAINT IS NOW STARTING TO PEEL ABOVE THE REAR DOOR ON THE ROOF AS WELL. I SPOKE TO CHEVY DEALER AS WELL AS CUSTOMER SERVICE AND THE BBB ALL SAID OUT OF WARRANTY EVEN THOUGH IT IS A MANUFACTURE DEFECT AND THE DISCOVERY RULE SHOULD APPLY AS THERE WAS NO WAY FOR ME TO KNOW THE PAINT WAS DEFECTIVE WITHIN THE WARRANTY PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292398January 1, 2020
ELECTRICAL SYSTEM
WHEN PULLING OUT OF MY DRIVEWAY THIS MORNING I NOTICED AND ORANGE GLOW AND SMOKE FROM THE BACK WINDOW. IT WAS AN ELECTRICAL FIRE FROM THE BACK DEFROST THAT IS ON RECALL IN CANADA FOR THIS SAME VEHICLE. WHY IS THIS NOT A RECALL IN THE US? WHAT IF I WAS DRIVING AND MY KIDS WERE IN THE CAR? COMPLETELY UNSAFE AND NEEDS TO BE ADDRESSED BEFORE ANY ONE GETS HURT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11291997December 30, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. IMMEDIATELY AFTER THE REAR WINDOW DEFROSTER WAS ACTIVATED, THE DRIVER IMMEDIATELY NOTICED SMOKE COMING FROM THE WINDOW. MOMENTS AFTER DEACTIVATING THE DEFROSTER, THE WINDOW SUDDENLY SHATTERED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER PROVIDED CASE NUMBER: 5726629104. THE LOCAL DEALERS WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291508December 27, 2019
ELECTRICAL SYSTEM
THIS TRUCKS MODULE THAT CONTROLS THE SAFETY FEATURES AND CHIMES NOT WORKING, THERE WAS A RECALL NOTICE FOR 2014-2015 NUMBER 14V301000 AND NUMBER 14315. DATE @6/6/2014. THIS TRUCK IS A 2014 BUT NOT INCLUDED IN THE RECALL. GM WILL NO REPAIR UNDER THIS RECALL NUMBER. THIS NEEDS TO BE RECALLED. IT'S A SAFETY ISSUE. IT DOESN'T REMIND YOU OF SEAT BELTS OR DOORS STILL OPEN OR LOW GAS ISSUES AND KEYS BEING LEFT IN THE IGNITION OR VEHICLE TRANSMISSION BEING LEFT IN DRIVE POSITION WITH DRIVERS DOOR BEING OPEN, WHICH WOULD ALLOW A DRIVER TO GET OUT WITHOUT BEING WARNING THAT VEHICLE IS STILL IN DRIVE AND POSSIBLE RUN DRIVER OVER IF DRIVER LEAVE THERE VEHICLE IN THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291376December 26, 2019
ELECTRICAL SYSTEM
WHILE SLOWING DOWN AND BEGINNING TO TURN, THE TRUCK ALMOST STALLS AND LOCKS UP ITS STEERING WHEEL. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST WEEK, ALL DRIVING LESS THAN 5 MPH IN PARKING LOTS OR DRIVEWAYS WHERE I PUT ON THE BREAK AND TURN AT THE SAME TIME. THE TRUCK HAS STAYED ON ALL TIMES EXCEPT FOR ONCE. I TURNED KEY OFF, THEN ON AND WAS ABLE TO KEEP DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290469December 21, 2019
POWER TRAIN
THIS TRUCK IS ON ITS 3RD TRANSMISSION. BOTH FAILED THE EXACT SAME WAY. THE TORQUE CONVERTER OVERHEATED DUE TO THE V8 TO V4 MODE AND WARPED THE TRANSMISSION. THE FIRST TRANSMISSION SWAP WAS UNDER WARRANTY. THE SECOND SWAP WAS NOT. WHICH I HAD TO PAY 4800.00 TO REPLACE. MY MECHANIC TOLD ME THIS IS A KNOWN ISSUE WITH THIS MODEL AND THEY HAD TO UPGRADE THE TRANSMISSIONS. THE SECOND TRANSMISSION THAT WENT IN DID NOT LAT BUT 50K MILES. RIDICULOUS. I DO NOT DRIVE MY TRUCK AGGRESSIVELY, NOR IS THERE ANY REASON THE TRANS SHOULD HAVE FAILED TWICE WITH THE EXACT SCENARIO. IT HAD INCREASED RPMS ON THE ENGINE BUT TRUCK DID NOT MOVE. WHEN SPEED WOULD SLOW DOWN IT FELT LIKE I WAS DRIVING ON RUMBLE STRIPS AND I WAS ON A BACK COUNTRY ROAD. I SHOULD BE COMPENSATED FOR THE SECOND TRANS SWAP. GM KNEW ABOUT THIS ISSUE BUT NEVER PUT A RECALL OUT. I AM NOT A SATISFIED CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290623December 21, 2019
ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE HIGHWAY MY WIFE'S PURSE STRAP HOOKED ON THE DOOR HANDLE ON THE FRONT PASSENGER SIDE DOOR. WHILE SHE WENT TO RELEASE THE PURSE THE DOOR PUSHED OPEN. THE DRIVER SIDE DOOR ALLOWED ALSO ALLOWED THE DOOR TO OPEN DURING OPERATION, BUT ONLY AFTER ACTUATING THE DOOR HANDLE TWICE. AFTER TRYING TO RE-LOCK THE DOORS WE NOTICED THE FRONT PASSNGER SIDE DOOR WOULD NOT LOCK AND DETERMINED ACTUATOR WAS FAULTY. AFTER SEARCHING THE INTERNET FOR POSSIBLE RECALLS, FAILURE OF THIS COMPONENT IS WELL DOCUMENTED AND SEEMS COMMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290429December 20, 2019
VISIBILITY/WIPER
ON THE EVENING OF 12/17/19 I REMOTELY STARTED THE VEHICLE AND IT WARMED UP FOR PROBABLY TWO MINUTES. WE STARTED DRIVING AND SMELLED SOMETHING BURNING AND AN ELECTRICAL ARCING SOUND. IMMEDIATELY I TURNED OFF THE REAR DEFROST AS THAT IS WHERE THE SMOKE CAME FROM AND THE DRIVER SIDE REAR WINDOW EXPLODED. LUCKILY THE THREE KIDS IN THE BACK SEAT WERE NOT INJURED AND WE DIDN'T END UP IN A TRAFFIC ACCIDENT, AND GOT PARKED SAFELY. AFTER SOME RESEARCH THERE ARE PLENTY OF OTHER GM CUSTOMERS WHO HAVE EXPERIENCED THE SAME PROBLEM, AND IN CANADA A TSB ADVISING TO REMOVE THE FUSE TO THE REAR DEFROST TO PREVENT THIS EVENT FROM HAPPENING. IT SEEMS THAT THIS POTENTIALLY COULD'VE BEEN PREVENTED SAVING ME A GOOD SCARE AND A WINDOW REPLACEMENT AT $840.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289705December 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY TRUCKS TRACTION CONTROL WILL COME ON WHEN GETTING ON OR OFF ONRAMPS, TURNS IN THE MOUNTAINS, AROUND TOWN, EVERYWHERE. IT IS VERY SCARY, THE TRUCK WILL SHOW THE TRACTION CONTROL LIGHT AND BEGIN TO LOSE POWER AND BECOME HARD TO STEER. I WENT OFF THE FREEWAY YESTERDAY WITH MY WHOLE FAMILY IN THE TRUCK,. I WAS ON THE FREEWAY TAKING A RAMP TO ANOTHER FREEWAY AND THE LIGHT CAME ON, THE TRUCK LOST POWER, THE STEERING BECAME HARD TO TURN AND I COULD NOT MAKE THE FREEWAY EXCHANGE AND WENT OFF THE HIGHWAY. I HAVE TAKEN IT TO CHEVROLET 2 TIMES AND THEY SAID THAT THEY WERE EITHER UNABLE TO RECREATE THE SITUATION, OR THAT THEY DON'T KNOW WHAT THE PROBLEM IS. MY NEXT DOOR NEIGHBOR HAS THE VERY SAME TRUCK, YEAR, MAKE AND MODEL WITH THE SAME ISSUE. THIS TRUCK IS A DEATHTRAP. THIS HAS BEEN GOING ON FOR 2 YEARS WITH NO RESOLUTION. I WILL NEVER BUY ANOTHER VEHICLE FROM CHEVY, BECAUSE THEY DO NOT CARE IF WE GOT KILLED OR NOT, OR THEY WOULD HAVE KEPT WORKING TO FIGURE OUT THE PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11289266December 16, 2019
ENGINE
OUT OF THE BLUE AT 59,000 MILES I HAD A LIFER GO BAD AND THE DEALER WANTS $3500 TO FIX MY TRUCK.... I HAVE CHANGED THE OIL WHEN MY ON BOARD OIL CHANGE LIGHT TELLS ME I TAKE CARE OF MY TRUCK AND I CAN'T BELIEVE THIS WOULD HAPPEN I ASKED FOR CHEVY'S ASSISTANCE ON THIS MATTER AND NOW THEY TELL ME I HAVE AN ENGINE BLOCK ON MY TRUCK WHICH VOIDS MY ENGINE FROM THEM GIVING ME ASSISTANCE MY TRUCK IS A 2014 CREW CAB 4X4 LTZ TEXAS EDITION WHICH SRA DID FOR THE DEALERSHIP , THE CHEVY CUSTOMER ASSISTANCE PERSON TELLS ME THE BLOCK WAS PUT ON 8/15 A YEAR AFTER I BOUGHT MY TRUCK AND I ASKED WHAT WAS THIS ABOUT AND THEY COULDN'T TELL ME TO CALL MY DEALER AND ASK A DEVICE MANAGER AND WHEN I DID THAT THEY TOLD ME THEY HAD NO IDEA WHAT I WAS TALKING ABOUT SO NOW I'M TO DO WHAT, THANK YOU CHEVROLET FOR A BELOW STANDARD QUALITY TRUCK....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289404December 16, 2019
STEERING
LOUD CLUNKING NOISE WHEN TURNING HAS BEEN GETTING WORSE WAS TOLD THE STEERING RACK IS BAD. SOMETHING CUT LOOSE INSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288701December 12, 2019
SEAT BELTS
CABLE THAT ATTACHES THE SEAT BELT HAS BROKEN FOR THE SECOND TIME. THE FIRST TIME GM REPLACED IT AND NOW THEY WILL NOT REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288459December 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE OPERATING VEHICLE AT LOW SPEED AND TURNING, THE STEERING WHEEL TURNS BACK THE OTHER DIRECTION REPEATEDLY. WHEN USING TURN SIGNALS THE DASH AND HEADLIGHTS FLICKER AS WELL AS WHEN I PRESS THE BREAK PEDAL SOMETIMES CAUSING THE VEHICLE TO TURN OFF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287551December 6, 2019
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT EXTRA STRENGTH WAS NEEDED TO STEER THE VEHICLE AND THE "SERVICE POWER STEERING DRIVE WITH CARE" WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE VIOLENTLY JERKED WHEN THE STEERING WHEEL BECAME OPERABLE AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,335.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287113December 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
TRAVELING AT ALL SPEEDS THE STABILITYTRAK WILL TURN OFF WHEN HITTING THE BRAKES. SIMULTANEOUSLY, THE TRUCK WILL LOSE QUICKLY LOSE POWER AND THEN IT COMES BACK ON. I HAVE TAKEN THE TRUCK TO GET FIXED MULTIPLE TIMES AT A CHEVY DEALERSHIP AND EACH TIME THEY COME UP WITH SOMETHING NEW THAT COULD BE THE PROBLEM. I HAVE CALLED AND MAKE 2 COMPLAINT TO GM/CHEVY ([XXX]AND [XXX]) BOTH TIMES THE MANUFACTURER HAVE DONE NOTHING FOR ME. I DID THE RECALL BACK IN 2017 FOR THIS PROBLEM AND THAT DID NOT WORK. I HAVE HAD GROUNDING WIRE WORK DONE, A NEW BATTERY PUT IN, A NEW ENGINE FUSE BLOCK WITH WIRING HARNESS, AND RECENTLY A NEW STEERING COLUMN. NOTHING HAS WORKED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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