Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10368472December 1, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. UPON ENTERING THE VEHICLE HE STEPPED ON THE BRAKE PEDAL AND THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368932December 1, 2010
TIRES:TREAD/BELT
2002 CHEVROLET SILVERADO. CONSUMER WRITES REGARDING PROBLEM WITH TIRES *TGW THE CONSUMER STATED SHE PURCHASED FOUR COOPER TIRES ON JULY 6, 2006. WHEN THE VEHICLE HAD 60,893 MILES ON IT. 34,573 MILES LATER, THE FRONT PASSENGER TIRE TREAD STARTED COMING OUT IN CHUNKS. THE CONSUMER ONLY DISCOVERED THE PROBLEM AFTER HEARING A NOISE AGAINST THE TRUCK. THE SECOND FAILURE WAS ON AUGUST 8, 2010 WHEN THE PASSENGER REAR TIRE TREAD COMPLETELY SHREDDED OFF AND CAUSED DAMAGE TO THE TRUCK. THE CONSUMER STATED THE TIRES WERE DEFECTIVE AND IS REQUESTING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368612December 1, 2010
SERVICE BRAKES, HYDRAULIC
2002 CHEVY SILVERADO ,BRAKE HYDRAULIC LINES FAILED COMING TO A STOP,FOUND LINE FAILURE DUE TO EXCESSIVE RUST CORROSION TO BRAKE LINES ABOVE LEFT FRAME RAIL . AS I AM A AUTO TECHNICIAN FOR CHRYSLER AND NOT HAVE SEEN SUCH RUST ON BRAKE LINES UNLESS VEHICLE HAS 200,000 MILES OR SO.THIS VEHICLE ONLY HAS 36,000 MILES .I FEEL THAT THE MATERIAL THE LINES ARE MADE OUT OF ARE INFERIOR RAW MATERIALS. I HAVE REPLACED THE LINES THAT WERE LEAKING AND PLAN TO REPLACE THE REST AT SOME TIME MAKING THEM MY SELF WITH SOMETHING THAT MAY HOLD UP BETTER TO MY SEAT BELT LOCATION.WITH THAT SAID IF GENERAL MOTORS DECIDES TO WAKE UP AND RECALLS THE BRAKE LINES I WOULD APPRECIATE SOME RESTITUTION,I NOTICED LIKE ME MANY PEOPLE HAVE EXPERIENCED THE SAME ISSUES AND HAD THERE VEHICLES REPAIRED AND WERE REIMBURSED FOR THEIR TROUBLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367958November 27, 2010
SERVICE BRAKES, HYDRAULIC
THE BRAKE LINES ON THE VEHICLE RUSTED OUT CAUSING BRAKE FAILURE WHILE OPERATING. I HAD TO HAVE ALL THE BRAKE LINES REPLACED. YOU CAN SEE THEIR IS A PROBLEM WITH A SIMPLE SEARCH ON THE INTERNET. HTTP://TRUCKS.ABOUT.COM/B/2010/11/09/BRAKE-LINE-CORROSION-SUSPECTED-IN-GM-TRUCKS.HTM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367804November 24, 2010
SUSPENSION, SERVICE BRAKES, HYDRAULIC
HAD SHOCKS REPLACED ON MY TRUCK TODAY AND MECHANIC INFORMED ME THAT BRAKE LINES ON MY 2002 CHEVROLET SILVERADO WERE RUSTED AND WOULD NEED TO BE REPLACED SOON FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366540November 17, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. WHILE APPLYING THE BRAKES THE ANTI-LOCK BRAKE SYSTEM ACTIVATES. THIS CAUSES THE VEHICLE NOT TO STOP WHEN BRAKING. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER STATED THAT THE ISSUE IS WITH THE ANTI-LOCK BRAKES AND ONLY HAPPENS IN THE NORTH EAST OR SALT BELT STATES. THE DEALER STATED THE FRONT WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THE CONTACT HAD THE FRONT WHEEL SPEED SENSOR REPLACED UNDER A RECALL THREE YEARS AGO. THE CONTACT STATED THIS IS A MAJOR SAFETY ISSUE THAT COULD CAUSE A CRASH. THE FAILURE MILEAGE WAS 21,538. THE CONSUMER BELIEVED THE PROBLEM WAS NOT PERFORMED CORRECTLY, THE FIRST TIME. UPDATED 01/20/11*JB UPDATED 01/28/11 *BF THE CONSUMER STATED WHEN THE ABS ACTIVATED, HE WAS ALMOST AT A COMPLETE STOP. UPDATED 02/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365265November 10, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DECELERATING THE ANTI-LOCK BRAKES WOULD PULSATE, MAKING IT DIFFICULT TO STOP THE VEHICLE. THE DEALER WAS CONTACTED AND INFORMED HIM THAT THEY REPAIRED NHTSA CAMPAIGN RECALL, 05V379000, SERVICE BRAKES, HYDRAULIC ANTILOCK ONCE BEFORE AND THEY WERE UNABLE TO REPAIR IT AGAIN FOR FREE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364398November 8, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THE VEHICLE WAS TAKEN FOR STATE INSPECTION AND THE TECHNICIAN INFORMED THE CONTACT THAT THE EMERGENCY BRAKE WOULD NOT FUNCTION PROPERLY. THE FAILURE CAUSED THE REAR ROTORS TO WEAR PREMATURELY WHICH RESULTED IN THE REPLACEMENT OF THE ROTORS TWICE PRIOR TO BEING INFORMED OF THE EMERGENCY BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364105November 5, 2010
SUSPENSION:FRONT
THE OTHER DAY I HEARD A GRINDING NOISE ON THE DRIVERS SIDE OF THE TRUCK. I KNEW IT WASN'T THE BRAKE PADS SINCE I HAD CHANGED THEM A FEW MONTHS AGO. IT TURNED OUT TO BE THE WHEEL BEARINGS. THESE ARE A SEALED SYSTEM AND NOT ABLE TO SERVICE THEM ON EITHER SIDE. THE SYSTEM HAS TO BE REPLACED. I ASKED THE PARTS STORE ABOUT THESE ,AND HE SAID COMMON PROBLEM AND IF NOT FIXED , THE ROTOR AND BEARING ASSEMBLY COULD SNAP OFF AND CREATE AND ACCIDENT. I HAD A 2000 CHEVY SILVERADO 1500 THAT HAD THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364124November 5, 2010
ENGINE AND ENGINE COOLING
I OWN A 2002 CHEVROLET SILVERADO 2500HD WITH 8.1L ENGINE. THE TRUCK HAS STARTED STALLING (ENGINE COMPLETELY SHUTTING DOWN) WHILE I AM DRIVING AT DIFFERENT SPEEDS. THIS HAS HAPPENED AT LEAST 7 OR 8 TIMES NOW. THIS IS VERY DANGEROUS BECAUSE YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN OR HOW FAST YOU MAY BE GOING. SO FAR, I HAVE REPLACED BATTERY, BATTERY CABLES, HAD THE FUEL LINES SERVICED, AND HAD THE FUEL INJECTORS CLEANED. AFTER DOING A LITTLE RESEARCH, IT APPEARS THAT THE CRANKSHAFT POSITION SENSOR IS THE ISSUE AS IS ON MANY OF THESE TRUCKS. THERE WAS A RECALL ON THE 2001 TRUCKS FOR THIS ISSUE BUT NOT ON THE 2002 TRUCKS FOR SOME REASON. COSTLY TO FIX THIS ISSUE. MY TRUCK ONLY HAS 67,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363787November 2, 2010
SERVICE BRAKES, HYDRAULIC
WHILE HAVING MY 2002 CHEVY SILVERADO 1500 SERVICED FOR AN OIL CHANGE I WAS ADVISED THAT ALL THE STEEL BRAKE LINES WERE BADLY RUSTED, UNSAFE, AND NEEDED IMMEDIATE REPLACEMENT. INITIAL ESTIMATES ARE $2000. VEHICLE MILEAGE IS 98,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362461October 26, 2010
SERVICE BRAKES, HYDRAULIC
2002 CHEVROLET SILVERADO - 2ND BRAKE LINE FAILURE IN PAST 6 MONTHS. AVOIDED ACCIDENT BY PULLING INTO PARKING LOT. ALL BRAKE LINES EXTREMELY CORRODED. YOU CURRENTLY HAVE AN INVESTIGATION INTO THIS PROBLEM - HERE IS ANOTHER CASE. ALL BRAKE LINES NEED TO BE REPLACED. ACCORDING TO DEALER, THEY HAVE NO SERVICE BULLETINS ON THIS, AND IT WILL COST "THOUSANDS OF DOLLARS". THIS IS A PICKUP WITH 40K MILES ON IT. MY WIFE COULD HAVE BEEN SERIOUSLY INJURED BY THE TOTAL LOSS OF BRAKES SHE EXPERIENCED. THIS PROBLEM WARRANTS AN IMMEDIATE RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362355October 25, 2010
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
TOTAL BRAKE FAILURE. COMPLETELY RUSTED THROUGH BRAKE LINES. REAR WHEEL DRUMS RUSTED THROUGH, BACKING PLATE AND EMER. BRAKE ROTTED AWAY. NEARLY CAUSING A SEVERE ACCIDENT ON INTERSTATE. I WAS UNABLE TO STOP MY VEHICLE, AND HAD TO COAST TO A STOP. FORTUNATELY, I WAS NOT IN TRAFFIC, AND NO ONE WAS INJURED. THE POTENTIAL WAS THERE FOR A SERIOUS ACCIDENT. I WROTE TO GM TWICE IN JUNE, THEY NEVER ACKNOWLEDGED EITHER LETTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361094October 18, 2010
SERVICE BRAKES, HYDRAULIC
RED BRAKE DASH LIGHT TURNED ON. INSPECTED VEHICLE AND FOUND BRAKE LINES RUSTED THROUGH AND LEAKING FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360790October 16, 2010
SERVICE BRAKES, HYDRAULIC
BRAKE LINE FAILURE ON 2002 CHEVROLET SILVERADO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360568October 14, 2010
FUEL SYSTEM, DIESEL
I AM CONCERNED ABOUT THE DEFECTIVE LB7 INJECTORS CAUSING A FIRE WHEN THEY LEAK. VEHICLE 2002 CHEVROLET SILVERADO HD2500 DURAMAX DIESEL. ALSO CAUSING ANOTHER DRIVER TO CRASH FROM THE PUDDLE OF DIESEL LEFT BEHIND WHEN I HAVE INJECTOR FAILURE AS HAS HAPPENED AND WILL AGAIN SINCE GM HAS NO SUITABLE REPLACEMENT OTHER THAN THE DEFECTIVE PART. ALSO CURIOUS ABOUT THE TOTAL AFFECT ON THE ENVIRONMENT AS THIS SEEMS TO BE A COMMON OCCURRENCE ON 2001-2004 DURAMAX DIESELS. SHOULD I REPAIR AND THEN HAVE CONCERN OF A VEHICLE FIRE? WITH MY FAMILY ONBOARD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360205October 13, 2010
STEERING
UPPER STEERING COLUMN INTERMEDIATE SHAFT CLUNKING NOISE WHEN TURNING OR ON BUMPY ROAD, HAVE TO REPLACE THIS PART AT MY COST. GM KNOWS ABOUT THIS COMMON DEFECT BUT THERE IS NO RECALL ON THIS PART EVEN THOUGH THEY MANUFACTURED 2 REPLACEMENT SHAFTS TO FIX THIS PROBLEM. I DON'T KNOW WHY THERE IS NO RECALL. SEEMS A STEERING ISSUE IS IMPORTANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359896October 9, 2010
SERVICE BRAKES, HYDRAULIC
WITHOUT WARNING MY 2002 CHEVY 2500HD LOST IT'S BRAKES ALMOST CAUSING AN ACCIDENT. I FOUND THAT THE BRAKE LINES HAD RUSTED UNDER THE LEFT WHEEL WELL. I CALLED CHEVY AND THEY STATED THAT IT WAS NOT A KNOWN ISSUE. THEY REFUSED TO HELP OR DISCUSS THE ISSUE WITH ME. I ASKED TO SPEAK TO A SUPERVISOR AND THE TOLD ME THAT THERE WAS NO ONE ELSE I COULD SPEAK TO. AFTER DOING SOME RESEARCH ONLINE I FOUND THAT IT HAS BEEN WIDELY REPORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359062October 4, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT WAS TRAVELING 50 MPH WHEN HE APPLIED THE BRAKES AND THE BRAKE PEDAL WENT INTO THE FLOORBOARD. THE BRAKES DID NOT RESPOND. THE CONTACT APPLIED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE CONTACT STATED THAT THE REAR ROTORS WERE ENTIRELY RUSTED THREE YEARS PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 49,000. UPDATED 3/8/11 *CN THE CONSUMER STATED HE NOTICED BRAKE FLUID WAS LEAKING FROM TWO OF THE STEEL BRAKE LINES AND THEY WERE COMPLETELY CORRODED. THE FRONT BRAKE LINE RUPTURED WHICH WAS LOCATED BELOW THE DRIVERS SEAT ON THE OUTSIDE OF THE FRAME RAIL AND THE REAR BRAKE LINE HAD RUPTURED AS WELL, WHICH WAS LOCATED ON THE DRIVERS SIDE WHEEL WELL. ALL SEVEN BRAKE LINES ALONG THE FUEL LINES SHOWED SOME DEGREE OF CORROSION AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358716October 1, 2010
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2002 CHEVROLET 3500 . THE CONTACT STATED THAT THE REAR WINDOWS ON BOTH SIDES FELL OUT ON THE ROAD AT DIFFERENT TIMES. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE WINDOWS WERE MANUFACTURED BY C. R. LAURENCE COMPANY IN HOUSTON TEXAS. THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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