Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#10864076May 10, 2016
UNKNOWN OR OTHER
ONE MORNING, MY DAUGHTER AND I WAS GETTING IN THE TRUCK SO I COULD DROP HER OFF AT SCHOOL. WE GOT ABOUT A MILE DOWN THE ROAD AND STARTED HEARING A RATTLE. ONCE WE MADE IT TO A STOP SIGN, I LOOKED AROUND IN THE TRUCK AND FOUND THE PROBLEM. THERE ARE 2 CRACKS GOING DOWN THE RIGHT SIDE OF THE GAUGE CLUSTER ON THE DASH. AS WELL AS ANOTHER CRACK ON THE LEFT BACK CORNER OF THE AIRBAG ON THE PASSENGER SIDE DASH. I'M VERY PARTICULAR ABOUT MY TRUCK. I KEEP IT VERY CLEAN. I'VE NEVER PLACED ANYTHING ON THE DASH/WINDOW AREA TO CAUSE THE CRACKS. THAT MORNING IT WAS COLD OUT, PROBABLY AROUND 30 DEGREES. IT WAS VERY DISCOURAGING THAT WHEN I CALLED TO ASK ABOUT THE REPLACEMENT, (DURING THAT TIME, I STILL HAD MY WARRANTY FROM WHERE I HAD BOUGHT THE VEHICLE) I WAS TOLD THAT IT WOULD NOT BE COVERED, AND WOULD NEED TO BE PAID OUT OF POCKET. I WAS RAISED AS A CHEVY MAN, I BELIEVE THEY MAKE AMAZING VEHICLES. FOR THIS NOT TO ALREADY HAVE BEEN AN ISSUE TO HAD FIXED DUE TO THE LARGE AMOUNT OF PEOPLE HAVING THE SAME ISSUE IS OUTRAGEOUS. IT IS OBVIOUSLY A SAFETY ISSUE. SINCE THE ENTIRE CENTER DASH IS WEAK FROM BEING CRACKED ON EACH SIDE, I FEEL IT COULD POTENTIALLY CAUSE THE AIRBAG TO FAIL IN THE FRONT OR EVEN WORSE IS INJURE WHO IS SITTING IN THE MIDDLE SEAT IN THE BACK. (DAUGHTER SITS IN THAT SPOT DUE TO AGE.) PLEASE, DO SOMETHING TO FIX THIS ISSUE. IT'S CLEAR THAT IT'S A PROBLEM AND IT COULD POTENTIALLY SAVE A LIFE BY BEING PROACTIVE ABOUT THE SITUATION. CHEVY HAS ALWAYS BEEN DEPENDABLE, DON'T LET YOUR LOYAL CUSTOMERS DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863802May 8, 2016
AIR BAGS, UNKNOWN OR OTHER
I OWN A 2011 CHECK SILVERADO I CLEAN MY TRUCK REGULARLY AN TAKE GOOD CARE OF IT I HAVE LESS THEN 50,000 MILES ON IT. I FOUND A CRACK IN MY DASH RUNNING FROM THE CORNER OF MY PASSAGE AIRBAG. I FEEL THAT IT'S A BIG SAFETY HAZARD CONSIDERING IF SOMEONE CRASHES INTO ME AND THE AIRBAG DEPLOYS JAGGED CHUNKS OF DASH COULD POSSIBLY IMPALE MYSELF OR MY PREGNANT WIFE. I DID SOME RESEARCH AN SEEN THAT THOUSANDS OF CHEVY MODELS ARE HAVING THE SAME ISSUE BECAUSE OF MANUFACTORER NEGLIGENCE AN I FEEL THAT THIS IS ENOUGH OF A SAFETY HAZARD TO WHERE SOMETHING NEEDS TO BE DONE ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863603May 6, 2016
WHEELS:RIM
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED THAT THE AIR PRESSURE WAS DEPLETING IN ALL FOUR TIRES. THE CONTACT PLACED AIR IN THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE RIM WAS CAUSING THE TIRES TO DEFLATE DUE TO CORROSION. THE WHEELS WERE REPLACED. THE WHEELS WERE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863310May 5, 2016
AIR BAGS
DASH CRACKED FROM PASSENGER AIR BAG COVER TO WINDSHIELD VENT. ONE DAY THERE WAS NO CRACK THEN I NOTICED THE CRACK. NOTHING WAS DROPPED ONTO OR BANGED AGAINST AIR BAG COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863491May 5, 2016
UNKNOWN OR OTHER
CRACKED PASSENGER SIDE DASHBOARD. PICTURE SHOWS THE CRACK JUST BEGINNING FROM THE AIRBAG AREA TO GOING TOWARDS THE VENT. THIS IS A KNOWN ISSUE IN GM VEHICLES, MY TRUCK IS A 2011 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862717May 3, 2016
AIR BAGS, UNKNOWN OR OTHER
MY 2011 SILVERADO DASH IS CRACKING IN SEVERAL PLACE AND IM ONLY THE SECOND OWNER OF THE TRUCK. I FEEL SHARP PIECE OF PLASTIC COULD BECOME HAZARDERS DURING A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861561April 26, 2016
UNKNOWN OR OTHER
2011 CHEVY SILVERADO 1500 LTE WITH 41,780 MILES AND A CRACK ON TOP OF DASH FROM VENT TO AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861567April 26, 2016
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. WHILE DRIVING 10 MPH, THE ENGINE JERKED AND SHOOK AS THE CHECK ENGINE LIGHT, REDUCE ENGINE POWER, AND SERVICE TRACTION CONTROL LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE THROTTLE BODY AND HARNESS WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,209.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861292April 25, 2016
UNKNOWN OR OTHER
DASH CRACKING ABOVE PASSENGER AIRBAG. NOTHING HIT OR WAS DROPPED ON DASH, CAME OUT ONE DAY AND THERE THE CRACK WAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860930April 22, 2016
STRUCTURE:BODY
DRIVERS SIDE INSIDE HANDLE BROKE. WAS ATTEMPTING TO EXIT THE VEHICLE, WHEN THE LEVER BROKE OFF IN MY HAND. HAD TO ROLL WINDOW DOWN TO OPEN THE DOOR FROM THE OUTSIDE. I WOULD BE UNABLE TO EXIT THE VEHICLE QUICKLY IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860726April 21, 2016
UNKNOWN OR OTHER, AIR BAGS
DASH IS CRACKING BY THE PASSENGER AIRBAG COVER AND I WORY THAT IT MAY BECOME SHRAPNEL IF THE AIRBAG DEPLOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860497April 20, 2016
UNKNOWN OR OTHER
THE DASHBOARD CRACKED ON THE PASSENGER SIDE OF VEHICLE NEAR THE TOP LEFT CORNER OF THE PASSENGER SIDE AIR BAG. DEALERSHIP WOULD FIX THE ISSUE BUT ONLY AT FULL COST TO ME, EVEN THOUGH I EXPRESSED THE CONCERN I HAVE HOW IF THE AIRBAG WERE TO DEPLOY THE SHARP EDGES OF THE CRACKED AREA MAY NOT ALLOW THE AIR BAG TO WORK PROPERLY. I.E. COULD PUNCTURE THE AIRBAG. ALSO SHARDS OF THE DASHBOARD COULD CAUSE HARM IF AIRBAG WERE TO DEPLOY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860512April 20, 2016
UNKNOWN OR OTHER
IBC ( INTEGRATED BRAKE CONTROLLER ) FACTORY INSTALLED IS NOT COMPATIBLE WITH TRAILER BRAKING SYSTEMS USING A EOH ( ELECTRIC OVER HYDRAULIC SYSTEMS) HOWEVER ACCORDING TO REPORTS ON VARIOUS WEB SITES AND GOING TO A GM DEALER THEIR RECOMMENDATION IS FOR OWNERS TO HAVE INSTALLED AT OUR ( OWNERS ) AFTERMARKET BRAKE CONTROLLERS WITH NO COMPENSATION , PEOPLE THAT HAVE BOUGHT THESE TRUCKS WERE NOT TOLD BY THE DEALERS WHO WERE/ ARE AWARE OF THE INCOMPATIBILITY ISSUE AND HAS CAUSED FINANCIAL BURDEN TO THE OWNERS , HOWEVER THE NEW 2016 HAVE HAD THE PROBLEM CORRECTED AND HAVE OFFERED NO SOLUTIONS TO PREVIOUS YEAR OWNERS OTHER THAN THE AFTERMARKET CONTROLLER EXPENSE . THIS ISSUE ALMOST CAUSED ME TO HAVE A CATASTROPHIC COLLISION IF I HAD NOT HAD THE THOUGHT AND AWARENESS TO DRIVE OFF THE ROAD INTO A DITCH WHICH INCURRED UPON ME A $850 TOWING BILL TO GET BACK ONTO THE HIGHWAY. I BOUGHT THE TRUCK IN JULY OF 2015 USED FROM A DEALER IN TALLAHASSEE ,FLORIDA AND HAD NOT USED THE TRUCK FOR TOWING A TRAILED UNTIL THE DATE OF THE INCIDENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855372April 13, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY TRACTION CONTROL LIGHT AND ABS LIGHT CAME ON AND THE MESSAGES TO SERVICE BOTH OF THESE SYSTEMS ARE IN MY INFORMATION CENTER. MY BRAKES ARE NOW DRAGGING THE ROTORS DUE TO THIS PROBLEM. THIS IS A MAJOR SAFETY CONCERN AND A RECALL NEEDS TO BE IMPLEMENTED TO CORRECT THIS ISSUE. THIS STARTED WHILE DRIVING DOWN THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855045April 12, 2016
UNKNOWN OR OTHER
THE DASH HAS CRACKED ABOVE THE INSTRUMENT PANEL AND NEXT TO THE PASSENGER SIDE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854948April 11, 2016
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD HAS CRACKED AT THE TOP LEFT OF THE PASSENGER SIDE AIRBAG. THIS WAS NOTICED THE OTHER DAY WHILE DRIVING. VEHICLE IS VERY WELL CARED FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853811April 6, 2016
ELECTRICAL SYSTEM, ENGINE
THE FUSE RELAY BLOCK ON MY 2011 CHEVROLET SILVERADO 1500 WITH ONLY 56,000 MILES NEARLY CAUGHT FIRE WHEN THE REAR WINDOW DEFROSTER AND HEATED MIRRORS WOULD NOT TURN OFF EVEN WITH THE KEY REMOVED. THE PROBLEM WAS TRACED TO A BAD GROUND ON CIRCUIT G200, THIS IS PART OF THE SWITCH CIRCUIT THAT CONTROLS THE MIRRORS AND DEFROSTER. GM HAS DESIGNED A CIRCUIT THAT HAS THE ABILITY TO TURN ITSELF ON EVEN WHEN THE CAR IS OFF AND THE KEY REMOVED! BUT EVEN WORSE GM REFUSES TO PAY FOR THE PARTS OR LABOR TO REPAIR MY TRUCK. I HAVE MADE SEVERAL CALLS TO GM CUSTOMER SERVICE AND WHILE INITIALLY ENCOURAGING GM HAS REFUSED TO STAND BEHIND THEIR PRODUCT. HOWARD THE CUSTOMER SERVICE REPRESENTATIVE AT GM COULDN'T DISCLOSE TO ME THE AMOUNT OF FINANCIAL HELP THEY OFFERED THE DEALERSHIP, IT TURNS OUT THEY DIDN'T OFFER ANY HELP AT ALL. I'M NOT SURE I WILL BUY ANOTHER GM PRODUCT AFTER THIS EXPERIENCE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10853229April 4, 2016
AIR BAGS
THE DASHBOARD IS BROKEN AT THE UPPER LEFT CORNER OF THE AIR BAG HOUSING ON THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852804March 31, 2016
UNKNOWN OR OTHER
DASHBOARD HAS DEVELOPED CRACKS ON THE PASSENGER SIDE ALONG THE TOP BY THE AIRBAG. DASHBOARD ALSO HAD DEVELOPED A LARGE CRACK ON THE DRIVER'S SIDE BY THE BEHIND THE INSTRUMENT CLUSTER. THESE CRACKS HAVE BEEN DEVELOPING OVER THE PAST 6-8 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852352March 30, 2016
AIR BAGS, UNKNOWN OR OTHER
ON BOTH THE PASSENGER AND DRIVERS SIDE, THE DASHBOARD IS CRACKED. ON THE PASSENGER SIDE THE CRACK IS LOCATED NEAR THE AIRBAG AND IN THE MIDDLE ON THE DRIVERS SIDE NEAR THE HUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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