Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11354384September 11, 2020
ELECTRICAL SYSTEM, STEERING
I WAS DRIVING THE VEHICLE AND THE POWER STEERING WENT OUT TEMPORARILY AT AN INTERSECTION WHEN ATTEMPTING TO MAKE A LEFT TURN. THE ISSUE WENT AWAY BUT THEN A MONTH LATER THE SAME ISSUE HAPPENED AGAIN WHEN TURNING RIGHT INTO A DRIVEWAY EXCEPT THIS TIME THE TRUCK COMPLETELY STALLED AND WENT POWERLESS. THE TRUCK WAS TAKEN TO A LOCAL DEALERSHIP AND THEY WERE UNABLE TO GURANTEE A FIX BUT STATED THEY DISCONNECTED AND CLEANED A FEW GROUNDS BEFORE REATTACHING THEM. GM CUSTOMER SERVICE DECLINED TO ASSIST AT ALL WITH COVERING THE SHOP CHARGES. THE TRUCK THAT IS 3 YEARS OLD AND HAS LESS THAN 30K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353010September 3, 2020
ELECTRICAL SYSTEM
THE MYLINK RADIO SYSTEM IN MY 2017 SILVERRADO HAS DEVELOPED A MNID OF ITS OWN. IT DOESN'T MATTER IF THE TRUCK IS SITTING STILL OR MOVING. TURN RADIO ON AND IN JUST A FEW SECONDS THE RADIO STARTS THE BROWSE FUNCTION. IT STARTS SCROLLING ALL THE STATIONS AND ON MY LITTLE SCREEN ABOVE MY STEERING WHEEL GOES TO AUDIO FUNCTION DISABLING MY SPEED READOUT. ALSO EFFECTS THE NAVIGATION SCREEN WHERE THE MAP JUMPS ALL OVER THE PLACE AND DISPLAYS LOCATIONS OFF AND ON. ON THE HOME SCREEN THE APPS JUST KEEP SCROLLING BY NEVER STOPPING. IT IS LIKE THE SYSTEM HAS A GHOST IN IT. IT IS VERY DISTRACTING WHILE DRIVING AS THE SCREEN KEEPS CHANGING. NOW I AM LEAVING THE RADIO OFF. CAN NOT USE MY NAVIGATION WHICH I PAY FOR EVERY YEAR, ALSO SOMETIMES THE TOUCH SCREEN WILL NOT RESPOND. MY TRUCK HAS 50,800 MILES ON IT. I PURCHASED THE TRUCK ON OCTOBER 31 2017. I HAVE RESEARCHED ON THE INTERNET AND FOUND THIS PROBLEM HAPPENS QUITE FREQUENTLY WITH THE MYLINK RADIO SYSTEM IN OTHER CHEVY PRODUCTS. ALSO DISCOVERED THAT THE APPROX. COST TO REPLACE OR FIX IS APPROX. 1000.00. I FIRST NOTICED THIS PROBLEM APPRX 2.5 MONTHS A ND HAS STEADLIY GOTTEN WORSE. AM AFRAID THE THE HMI MODULE MAY GO OUT AND RENDER MY TRUCK USELESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352796September 2, 2020
POWER TRAIN
HAVE NOTICE A ROUGH SHIFT FROM 1-2GEAR OR 2-1GEAR, SPECIALLY WHEN GOING UP HILL & I LET MY FOOT OFF THE PEDAL. HUGE BANG LIKE IF THE GEARS WERE OR ARE SLIPPING IN THE TRANSMISSION OR REAR END. I HAVE AN LTZ 4X4 WITH APPROX. 76K MILES ON IT. GOING TO TAKE IT IT THE SHOP & SEE WHAT THEY SAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352125August 30, 2020
STEERING
I WAS DRIVING DOWN A CITY STREET AT AROUND 35MPH, STEERING GOT REAL STIFF, AND THE STEERING WHEEL WOULDN'T MOVE BACK TO CENTER, SHORTLY AFTERWARDS ALL POWER STEERING ASSIST WENT OFF. WAS ABLE TO GET TO SAFETY BUT THINGS WOULD'VE BEEN A LOT WORSE IF THERE WAS TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351767August 28, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 2500. THE CONTACT STATED WHILE DRIVING IN REVERSE DOWN A HILL THERE WAS AN ABNORMAL POPPING NOISE DETECTED. THE CONTACT DEPRESSED THE BRAKES HOWEVER THEY WERE SOFT AND FAILED TO RESPOND. THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE EMERGENCY BRAKE WAS ENGAGED HOWEVER, FAILED TO RESPOND. THE CONTACT CRASHED INTO THE MOUNTAIN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS RESTARTED AND WORKED AS DESIGNED. AN INDEPENDENT MECHANIC TEST DROVE THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 126,047.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11351059August 25, 2020
POWER TRAIN
TRANSMISSION JERKS IN & OUT OF GEAR WHILE UNDER MILD ACCELERATION FROM A DEAD STOP OR WHILE TURNING A CORNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351140August 25, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BATTERY FAILED INTERMITTENTLY. THE CONTACT STATED THAT ONE NIGHT HE LEFT HIS HEADLIGHT ON ALL NIGHT CAUSING THE BATTERY TO DRAIN. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES WHEN THE VEHICLE WAS NOT BEING OPERATED. THE CONTACT MANAGED TO START THE VEHICLE AS THE ECM, PCM, POWER STEERING ASSIST REDUCED WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED. A DEALER HOBLIT DODGE CHRYSLER JEEP RAM (333 MAIN STREET, WOODLAND, CA 95695) WAS CONTACTED AND INFORMED THE CONTACT THAT NO RECALL WAS UNDER THE VIN. THE BATTERY WAS REPLACED 3 ADDITIONAL TIMES WITHIN A SHORT AMOUNT OF TIME. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 48,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350118August 18, 2020
STEERING
POWER ASSIST IS WORKING INTERMITTENTLY. ON AUGUST 14TH AT 5: P.M, I TURNED ON MY VEHICLE AND BEFORE I PLACED IT INTO REVERSE, I NOTICED THAT THE POWER ASSIST NOTICE CAME ON AND STEERING WAS NEARLY LOCKED, VERY HARD TO STEER. I HAD THE VEHICLE TOWED AND THE SERVICE DEPARTMENT INDICATED YESTERDAY THAT IT WAS WORKING FINE AND THEN TODAY THEY SAID IT LOCKED ON THEM TOO. THEY RECOMMEND I TAKE IT TO A DEALER TO CHECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349807August 17, 2020
SERVICE BRAKES
VEHICLE WAS RECALLED FOR INCREASED BRAKE PRESSURE AT LOW RPM. RECALL SERVICE PERFORMED AT DEALER. VEHICLE STILL HAS INCREASED BRAKE EFFORT ISSUE AFTER SERVICE WAS COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348752August 12, 2020
ENGINE
FROM PURCHASING THIS VEHICLE THE ENGINE HAS RUN ROUGH. I'VE TAKEN IT TO THE DEALER MANY TIMES; NOW WAY BEYOND THE WARRANTY. RECENTLY THEY COULDN'T FIND ANYTHING SO THE CATALYTIC CONVERTER WAS SUGGESTED TO CHANGE. NO FIX TO THIS ISSUE AS IT HAS CONTINUED AND NOW THEY ARE TELLING ME WELL JUST CHANGE THE TRANSMISSION!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344005August 8, 2020
STRUCTURE:BODY
PAINT IS VERY WEAK/FRAGILE. EASILY CHIPS AND PEELS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343880August 7, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-15 MPH, THE SIDE CURTAIN AIR BAGS FOR THE PASSENGER'S AND DRIVER'S SIDE DEPLOYED WITHOUT IMPACT. THE CONTACT CONTACTED THE DEALER GOSCH CHEVROLET (400 CARRIAGE CIR, HEMET, CA 92545, (951) 216-3486) WHO INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER HOWEVER, NOTHING RESULTED FROM THIS AS OF YET. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343541August 5, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM WAS INOPERABLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER STANLEY CHEVROLET, INC. LOCATED AT 5697 W BROADWAY, MCCORDSVILLE, IN 46055, (317) 660-1858, AND WAS INFORMED THAT THE AIR COMPRESSOR WAS LEAKING AND NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343160August 4, 2020
SEAT BELTS
I WENT TO PLACE MY CHILD IN BOOSTER SEAT WHEN I WENT TO CLICK THE BELT ON IT DID NOT STAY LOOKS LIKE IT IS STUCK OR BROKEN PART IN SIDE. I COULD NOT SIT ANY ONE ONE THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343186August 4, 2020
ENGINE
I NOTICE A BURNT SMELL UNDER THE TRUCK AFTER COMING HOME AND SEEN OIL ALL UNDER MY TRUCK. I WAS AFRAID TO DRIVE IT AFTER I SEEN A HUGE LEAK . I FILLED IT UP WITH OIL AND TOOK IT TO THE DEAL STATED 2 ENGINE SEAL OPEN WHEN ENGAIN HAD PRESSURE DURING A DRIVE . THIS HAPPEN AROUND 74 TO 75,000 MILES BY THE TIME I GOT TO THE DEAL IT BARLEY HAD OIL I HAD TO PAY 800 DOLLORS OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342302July 30, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY TRUCK HAD THE ELECTRONIC BRAKE CONTROL MODULE REPROGRAMMING WITH SPS AS PER RECALL N192268490 PERFORMED. THE REPROGRAMMING WORKED FINE FOR A FEW MONTHS. IN MARCH 2020, I NOTICED THAT AT LOW SPEEDS AND MAINLY WHEN BACKING, THE BRAKES BEGAN TO LOSE PRESSURE AND WHAT SOUNDED LIKE AND FELT LIKE THE ANTILOCK BRAKE SYSTEM WAS ENGAGING, AND VERY HARD PRESSURE WAS NEEDED TO STOP THE TRUCK WITH LONGER THAN EXPECTED BRAKING OCCURRING. THE PROBLEM HAS DEFINITELY WORSENED AND OCCURS NEARLY EVERY TIME BRAKING AT LOW SPEEDS IN REVERSE WITH ANY TYPE OF INCLINE. WHILE BACKING MY BOAT INTO A DRIVEWAY, THIS ISSUE OCCURRED AND NEARLY SENT THE BOAT INTO THE GARAGE DOOR. I HAD TO APPLY AS MUCH PRESSURE AS I POSSIBLY COULD TO THE BRAKES TO STOP THE TRUCK AND BOAT BEFORE HITTING THE GARAGE DOOR. THE ISSUE HAS OCCURRED REPEATEDLY AS I HAVE BACKED UP ON AN INCLINE, WITH OR WITHOUT A TRAILER OR BOAT ATTACHED TO MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341878July 28, 2020
FUEL/PROPULSION SYSTEM
MY 2017 SILVERADO 1500, WHILE AT A STOP LIGHT WAS IDLING ROUGH AND CHECK ENGINE LIGHT CAME. SO WHEN I BROUGHT THE TRUCK IN FOR A SECOND RECALL. THE DEALER SAID THEY COULD DO A DIAGNOSTIC. WELL THEY SAID IT WAS MISS FIRING DUE TO BAD FUEL INJECTOR CYLINDER 8 WASN'T WORKING SO THEY GAVE ME A PRICE OF 1500 TO FIX THE PROBLEM UNFORTUNATELY WE JUST GOT OUT FROM THE FACTORY WARRANTY AND HAD EXTENDED WARRANTY THAT DIDN'T COVER FUEL INJECTORS SO WE PUT LUCAS FUEL INJECTOR CLEANER AND IT HELPED. IT SEEMS AS IF THERE ARE A LOT OF COMPLAINTS FOR THIS REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341625July 27, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DOOR ACTUATOR WAS DEFECTIVE. THE CONTACT STATED THAT THE DOOR LOCKS FAILED TO FUNCTION AS DESIGNED. THE CONTACT STATED THAT THE DOORS WERE ONLY ABLE TO BE OPENED BY MANUALLY USING THE KEY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER WARRANTY AT STERLING MCCALL CHEVROLET (17800 NORTH FWY, HOUSTON, TX 77090). THE REPAIR WAS PRORATED BY THE DEALER FOR THE DRIVER'S SIDE DOOR ONLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,115.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341481July 26, 2020
STEERING
WHILE DRIVING, WARNING MESSAGE ON DIC COMES ON AND SAY POWER STEERING NEEDS SERVICE. POWER STEERING COMPLETELY FAILS. TRUCK BECOMES VERY DIFFICULT TO STEER. NOT ONLY DOES IT NOT HELP, BUT THE STEERING MOTOR MAKES IT HARDER TO TURN. THIS IS THE THIRD EPISODE OF THIS.THE FIRST TWO TIMES IT RESET. THE FIRST TIME I TOOK IT TO DEALER AND THEY SAID THEY COULD SEE CODES IN HISTORY BUT COULD NOT FIND A PROBLEM SO UNLESS IT WAS ACTIVELY DOING IT THERE WAS NOTHING THEY COULD FIX (COST ME $200) THE SECOND TIME IT RESET BEFORE I COULD MAKE AN APPOINTMENT. THIS TIME IT HAS LASTED TWO DAYS.IF IT DOESN'T RESET I WILL TAKE IT IN WITHOUT AN APPOINTMENT FOR THEM TO LOOK AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341487July 26, 2020
FUEL/PROPULSION SYSTEM
A FEW MONTHS AFTER PURCHASING FROM DEALER CHECK ENGINE LIGHT CAME ON SOLID. BROUGHT TO DEALER. VEHICLE WAS SHAKING AND RUNNING ROUGH..DEALER DIAGNOSED ISSUE AS FAULTY FUEL PRESSURE SENSOR. THEY REPLACED THE PART THROUGH MY EXTENDED WARRANTY. A FEW MONTHS LATER THE CHECK ENGINE LIGHT CANE ON BLINKING SAME ISSUE VEHICLE SHAKING AND RUNNING ROUGH. TOOK TO DEALER IMMEDIATELY. THEY DIAGNOSED AS BAD FUEL INJECTOR. THEY CLAIMED THE ECM WENT BAD CAUSED BY THE BAD FUEL INJECTOR. THEY REPLACED ECM AND FUEL INJECTORS COSTING THOUSANDS. THEY CONVINCED ME I HAD TO PAY FOR A "PLATINUM FUEL INJECTION SERVICE" AFTER IT WAS REPLACED. THIS WAS ANOTHER $300. I WAS PROMISED THE ISSUE WAS FIXED. I WAS TOLD IF CHECK ENGINE LIGHT CAME BACK ON FOR SAME ISSUE IT WOULD BE COVERED "UNDER GOOD FAITH"...WELL 2 WEEKS LATER THE CHECK ENGINE LIGHT CAME BACK ON AFTER HARDLY EVEN USING THE TRUCK... I HAD MY FAMILY IN THE TRUCK FOR A PLANNED FAMILY EVEN AND HAD TO PULL OFF IN THE SWELTERING HEAT TO PAY FOR A TOW TRUCK TO COME GET MY VEHICLE....NOW IT SITS OVER AT THE DEALER AGAIN...THEY WANT ME TO PAY A DIAGNOSTIC AGAIN. AND IT HAS NOT EVEN BEEN LOOKED AT. FOR THE AMOUNT I PAID FOR THIS TRUCK IT IS DANGEROUS UNTRUSTWORTHY AND EMBARRASSING. AFTER READING ALL THESE COMPLAINTS FOR FUEL INJECTORS GONE BAD AT EARLY LIFE, WHY IS THIS NOT RECALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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