Chevrolet Silverado Complaints (2002)

1,642 consumer complaints on file.

#10411785July 11, 2011
SERVICE BRAKES, HYDRAULIC
I RECIEVED A CARD TO FILL OUT IN REGARD TO MY CHEVY SILVERADO 2002 TRUCK.I REPORTED NO BRAKE FAILURE AT THAT TIME ON JUNE 3RD 2011 THE BRAKE LINE GAVE WAY AND NEARLY CAUSED AN ACCIDENT.I HAD TO TAKE THE DITCH TO AVOID IT AND 2 OF MY CHILDREN WERE IN THE TRUCK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411233July 5, 2011
POWER TRAIN
THERE IS A DEFECT IN THE TRANSFER CASE THAT RESULTS IN A CLIP BREAKING LOOSE AND RUBBING A HOLE IN THE REAR HOUSING, ALLOWING THE LUBRICANT TO LEAK OUT, WHICH CAN CAUSE THE TRANSFER CASE TO FAIL AND POSSIBLY LOCKING UP THE WHEELS IN AN UNEXPECTED MANNER, CAUSING A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410364July 3, 2011
SERVICE BRAKES, HYDRAULIC
I ATTEMPTED TO STOP AT A STOP LIGHT. WHEN I DEPRESSED THE BRAKE PEDAL IT WENT TO THE FLOOR AND I REALIZED THAT I HAD NO BRAKES. I WAS ABLE TO SLOW DOWN ENOUGH TO MAKE IT THROUGH THE LIGHT AND INTO A PARKING LOT. AFTER A QUICK INSPECTION I FOUND THAT THE STEEL BRAKE LINE GOING TO THE REAR BRAKES RUSTED THROUGH, AND WAS SPEWING BRAKE FLUID. THIS TRUCK IS A 2002 MODEL WITH ONLY 88K MILES AND IS WELL MAINTAINED. I DON'T THINK THE BRAKE LINES SHOULD RUST THROUGH AND FAIL THIS SOON. THIS IS A MAJOR SAFETY PROBLEM. I WAS LUCKY. I WAS DRIVING SLOW, WAS NOT ON A BUSY STREET AND DIDN'T HAVE AN ACCIDENT. IT COULD HAVE CAUSED A TERRIBLE ACCIDENT! IT HAS NOT BEEN REPAIRED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408920June 26, 2011
SERVICE BRAKES, HYDRAULIC
2002 CHEVY SILVERADO HD BRAKE LINES RUSTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408884June 25, 2011
SERVICE BRAKES, HYDRAULIC
ABS IS NOT FUNCTIONING CORRECTLY, AT LOW SPEEDS ABS IS ACTIVATING AND BRAKING DISTANCE IS INCREASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408882June 25, 2011
SERVICE BRAKES, HYDRAULIC
BRAKES WERE LOST IN 2002 CHEVY SILVERADO 2500 HD WHEN BRAKE LINE BURST BECAUSE OF RUST AND CORROSION ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407540June 20, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH HE APPLIED THE BRAKES AND THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE WOULD NOT STOP UNTIL THE EMERGENCY BRAKE WAS ENGAGED. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THE BRAKE LINES ON THE DRIVER'S SIDE FRACTURED DUE TO CORROSION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406750June 13, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE PEDAL SUDDENLY WENT TO THE FLOOR AS I ATTEMPTED TO BACK OUT OF A PARKING SPACE. NO PRIOR PROBLEMS WITH THE BRAKES. UPON EXITING THE VEHICLE I NOTICED A LARGE PUDDLE OF BRAKE FLUID FORMING UNDER THE VEHICLE BELOW THE DRIVER'S DOOR. CALLED AAA AND HAD THE VEHICLE TOWED TO A LOCAL SHOP. MECHANIC POINTED OUT THAT ALL BRAKE LINES FORWARD OF THE ABS PUMP WERE RUSTED OUT RESULTING IN THE FAILURE OF ONE OF THE LINES. HE ALSO POINTED OUT THAT THE FRONT CALIPERS WERE RUSTED TO THE POINT WHERE THE BLEED PORTS WERE UNSERVICEABLE, REQUIRING REPLACEMENT OF THE CALIPERS AS WELL AS THE BRAKE LINES. FROM MY RESEARCH THIS APPEARS TO BE A CASE OF INFERIOR MATERIALS USED IN THE CONSTRUCTION OF THE 6 MILLION AFFECTED VEHICLES. LUCKILY I WASN'T AT SPEED WHEN THIS FAILURE OCCURRED. THESE VEHICLES NEED TO RECALLED, INSPECTED, AND REPAIRED AT GM'S EXPENSE BEFORE THERE ARE ANY FURTHER INJURIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405908June 10, 2011
ENGINE AND ENGINE COOLING:ENGINE
I HAVE THE 2002 SILVERADO 2500HD WITH THE 8.1L ENGINE AND I HAVE RANDOM STALLING WHILE DRIVING AT ANY SPEED OR EVEN STANDING AT A STOP LIGHT. IT HAS JUST STARTED TO NOT START FROM A COLD START TOO.THIS HAPPENS 4 TO 5 TIMES A DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404483June 5, 2011
SERVICE BRAKES, HYDRAULIC
COMPLETE BRAKE LINE FAILURE AS A RESULT OF LOSS OF BRAKE FLUID DUE TO EXTENSIVE BRAKE LINE CORROSION. BRAKES FAILED DURING NORMAL DRIVING CONDITIONS ON I-78 IN NORTHERN NJ. SYMPTOMS INCLUDED BRAKE PEDAL GOING "TO THE FLOOR", AS WELL AS GREATLY REDUCED BRAKING EFFECTIVENESS. THIS IS THE SECOND FAILURE OF THIS TYPE ON THIS VEHICLE. THE FIRST OCCURRED ON 1/24/2007, AND IS COVERED UNDER NHTSA REPORT ODI #10180807. THIS NEW FAILURE WAS REPAIRED BY THE DEALER, KONNER CHEVROLET, IN WEST CALDWELL, NJ. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404421June 4, 2011
SERVICE BRAKES, HYDRAULIC
MAIN BRAKE LINE FOR REAR AXLE FAILED. CAUSING DIMINISHED BRAKING ABILITY AND PARTIAL LOSS OF VEHICLE CONTROL ENTERING CORNER. CAUSING MY TRUCK TO ENTER ON COMING TRAFFIC LANE UNTIL CONTROL WAS REGAINED. EXAMINATION REVEALED REAR BRAKE LINE FAILED ALONG FRAME RAIL ABOVE GAS TANK. BRAKE LINES APPEAR TO BE VERY CORRODED. I HAVE BEEN TOLD I MUST REPLACE ALL THE BRAKE LINES AS THEY ARE ALL CORRODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404433June 4, 2011
SERVICE BRAKES, HYDRAULIC
I GOT OFF WORK, PULLED UP TO GET ONTO MAIN ROAD BRAKES FELT SPONGY, DID STOP, GOT ONTO MAIN ROAD TRAVELED 1/2 MILE ABOUT 35 MPH, SLOWED TRUCK BY LETTING OFF GAS TO MAKE RIGHT TURN, TRIED TO USE BRAKES TO SLOW MORE, BRAKES WENT TO THE FLOOR. I MANAGED TO GET SLOW ENOUGH TO MAKE TURN SAFELY. I PRETTY MUCH TRAVELED 5-10 MPH ANOTHER 50YDS TO GET INTO LOWES PARKING LOT. I TRIED TO BRAKE AGAIN, NO BRAKES. I PUT TRUCK INTO NEUTRAL AND COASTED TO STOP. I GOT OUT OF THE TRUCK SMELLED BRAKE FLUID. BRAKE FLUID WAS EVERYWHERE AROUND MY DRIVER REAR WHEEL. I CALLED A TOW TRUCK TO GET MY TRUCK HOME THINKING MY CALIPER OR HOSE FAILED. AFTER TAKING OFF MY WHEEL, I FOUND THAT THE STEEL BRAKE LINE WAS RUPTURED. CALLED A MECHANIC TO SEE IF HE COULD TAKE A LOOK AT IT, HE SAID HE COULD MAYBE LATE FRIDAY, HE JUST DID A 2004 SILVERADO WITH THE SAME PROBLEM. I CALLED A TOW TRUCK AGAIN TO GET TRUCK TO HIS GARAGE. HE CALLS ME LATE FRIDAY EVENING AND SAID ALL THE BRAKES LINES HAVE TO BE REPLACED BECAUSE OF HEAVY CORROSION AND MAYBE THE CALIPERS DEPENDING IF THEY FAIL. HE QUOTED ME A PRICE AT $900. MY CO-WORKER HAD HIS BRAKE LINES REPLACED NOT TO LONG AGO AND HIS IS A NEWER MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404045June 1, 2011
SERVICE BRAKES, HYDRAULIC
EXCESSIVE BRAKE LINE RUST AND FAILURE WITH LOSS OF SERVICE BRAKES ON GM LIGHT TRUCKS. I RECENTLY HAD AN EXPERIENCE WHERE THE METAL BRAKE LINES BROKE UNEXPECTEDLY ON MY 2002 CHEVROLET SILVERADO 2500HD LIGHT TRUCK. THE BRAKE PEDAL WENT TO THE FLOOR WHILE ATTEMPTING TO STOP AT A NEIGHBORHOOD STOP SIGN. THE VEHICLE HAD TO BE STOPPED FROM APPROXIMATELY 10MPH USING THE PARKING BRAKE AND DOWNSHIFTING. NO ACCIDENT OCCURRED. A LOCAL SERVICE STATION FOUND THAT MOST ALL OF THE VEHICLE'S BRAKE LINES WERE EXCESSIVELY RUSTED. ALL BRAKE LINES WERE REPLACED AT A COST OF $650. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402317May 22, 2011
SERVICE BRAKES, HYDRAULIC
WAS DRIVING TO THE STORE IN MY 2002 CHEVY SILVERADO AND OUT OF NOWHERE THE BRAKE PEDAL WENT TO THE FLOOR. LUCKILY PULLED INTO A PARKING LOT AND SAW BRAKE FLUID POURING OUT FROM UNDERNEATH DRIVER SIDE OF VEHICLE.AFTER LOOKING UNDER THE TRUCK TO SEE WHERE IT WAS COMING FROM FOUND ALL BRAKE LINES IN THAT AREA EXTREMELY RUSTED AND DETERIORATED .CHECKED THE RESERVOIR FOR THE BRAKE FLUID AND IT WAS ALMOST EMPTY . THIS COULD OF BEEN A SITUATION WHERE A SEVERE ACCIDENT COULD OF OCCURRED. THIS HAPPENED ON 5/21/11 HAVE YET TO TAKE THE VEHICLE IN FOR REPAIRS. JUST TO MENTION MY DAUGHTERS AGE 10 AND 14 ARE IN THIS VEHICLE OFTEN WITH ME AND I HAVE NEVER SEEN BRAKE LINES ON A VEHICLE THIS BAD CONSIDERING THE VEHICLE IS LESS THAN 10 YRS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401382May 18, 2011
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
I HAVE A 2002 CHEVROLET SILVERADO 2500HD LT EXT. CAB LB7 DURAMAX 5 SPEED ALLISON TRANSMISSION, IT HAS 114000 MILES ON IT. THIS TRUCK HAS BEEN SERVICED AS DIRECTED SINCE NEW. THE TRUCK STARTED USING LOTS OF FUEL, AT AN IDLE IT SERGED BETWEEN 700 & 900 RPM'S, AND OIL STARTED BLOWING OUT THE BLOWBY TUBE. I HAVE JUST FOUND OUT THAT 3 FUEL INJECTORS ARE LEAKING FUEL, WITH A POSSIBLE HEAD GASKET LEAK,FILLING MY CRANKCASE WITH DIESEL, CAUSING OIL TO BLOW OUT ALL OVER THE TRUCK, ROAD AND WHATEVER ELSE IT CAN LAND ON. WHILE INVESTIGATING WHAT TO DO, TO FIX THE TRUCK I'VE FOUND 3 OTHER PEOPLE I KNOW THAT HAVE DURAMAX'S, AND THEY ARE GOING THROUGH THE SAME PROBLEMS. IT'S GOING TO TAKE ME A YEAR TO SAVE THE MONEY I NEED TO FIX THIS TRUCK. I'M EVEN GOING TO DO THE WORK MYSELF. IN MY OPINION GM SHOULD BE ASHAMED. THEY SHOULD AT LEASED PAY FOR THE PARTS. THE CHEAPEST INJECTORS I'VE FOUND ARE $225.00 APIECE WITH A $125.00 CORE CHARGE. IT'S RECOMENDED THAT ALL 8 INJECTORS BE REPLACED AT ONCE. I'VE ALSO BEEN TOLD THESE ENGINES HAVE DEFECTIVE HEAD GASKETS. THAT WILL COST ANOTHER $600.00 FOR PARTS, AND $110.00 FOR SPECIAL TOOLS I NEED TO DO THE JOB. WHEN I FORKED OVER THE $40,000 CASH INHERITINCE MONEY TO BUY THIS TRUCK, I DIDN'T SIGNUP FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401275May 17, 2011
ENGINE AND ENGINE COOLING
I OWN A 2002 CHEVROLET 2500 HD WITH THE 8.1 (8100 VORTEC) ENGINE. I HAD BEGAN HAVING PROBLEMS WITH THE ENGINE STALLING WHILE DRIVING PERIODICALLY. IT BECAME A FREQUENT PROBLEM. I HAD THE VEHICLE SCANNED AT A LOCAL AUTO PARTS STORE WITH NO FAULT CODES SHOWING. I LEARNED THE CRANKSHAFT POSITION SENSOR WAS AT FAULT BY DOING SOME ONLINE RESEARCH. I ALSO LEARNED THE SAME ENGINE HAD A RECALL IN 2001 AND NOT 2002 THE FACT THE VEHICLE STALLS DURING OPERATION IS A SERIOUS HAZARD . CHEVROLET NEEDS TO TAKE RESPONSIBILITY FOR THIS AND RECALL THESE VEHICLES . I CHANGED MY OWN , BUT CHEVROLET NEEDS TO FIX THIS FAST BEFORE SOMEONE DIES IF THEY HAVEN'T ALREADY ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401172May 16, 2011
TIRES
ON SUNDAY MAY THE 15TH THE WALMART TLE ON BUSH RIVER RD IN COLUMBIA SC INSTALLED TWO FRONT TIRES ON A 2002 CHEVY 3500 VAN. THEY INSTALLED TWO P RATED TIRES EVEN THOUGH THE VEHICLE CALLS FOR LT. THEY ALL SO PUT 55PSI IN THE TIRES WHEN THE TIRES ARE ONLY RATED FOR 44PSI. THE TIRES ARE NOT RATED FOR THIS. ALSO THERE WAS NO DOT CARD GIVEN OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401191May 16, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE HEADS ON THE BOLTS ON THE EXHAUST MANIFOLD HAVE SHEARED. THERE IS AN EXHAUST LEAK WHICH CAUSES MY TRUCK TO FAIL INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400630May 12, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE A 2002 CHEVY SILVERADO 2500HD NEARLY CAUGHT FIRE YESTERDAY. A LEAK DEVELOPED IN THE POWER BRAKE BOOSTER/HYDRO-BOOST SYSTEM AND POWER STEERING FLUID WAS LEAKING ONTO MY HOT EXHAUST MANIFOLD. SMOKE WAS POURING FROM UNDER MY HOOD. I SUSPECT A SMALL FIRE BECAUSE OF THE AMOUNT OF SMOKE. BY THE TIME I PULLED OFF THE ROAD AND OPENED THE HOOD ALL I SAW WAS SMOKE FROM SOMETHING LEAKING ON THE MANIFOLD. I GOT ONLINE AND FOUND THIS RECALL INFORMATION FOR 2004-2005 CHEVY TRUCKS BUT NOT 2002. I WANTED TO INFORM YOU THAT THERE MAY BE A NEED TO RECALL 2002 SILVERADO TRUCKS AS WELL. RESEARCHING DIESELPLACE.COM AND DIESELPAGE.COM THIS PROBLEM IS COMMON AND WIDESPREAD. ---------------------------------------------------------------------------------- MARCH 2005 DEAR CHEVROLET CUSTOMER: THIS NOTICE IS SENT TO YOU IN ACCORDANCE WITH THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. REASON FOR THIS RECALL: GENERAL MOTORS HAS DECIDED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 2004 MODEL YEAR CHEVROLET KODIAK AND CERTAIN 2004 AND 2005 MODEL YEAR CHEVROLET AVALANCHE, EXPRESS, SILVERADO, AND SUBURBAN VEHICLES. ON SOME OF THESE VEHICLES, THE HYDRAULIC BRAKE BOOSTER'S PRESSURE ACCUMULATOR MAY CRACK AND/OR SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL VEHICLE OPERATING CONDITIONS. IF A SEPARATION WERE TO OCCUR AND THE HOOD OF THE VEHICLE WERE OPEN, FRAGMENTS FROM THE ACCUMULATOR COULD CAUSE INJURY TO PEOPLE IN THE IMMEDIATE AREA. IN ADDITION, THE PRESENCE OF THIS CRACK OR FRACTURED SURFACE COULD ALLOW THE HYDRAULIC FLUID TO LEAK FROM THE ACCUMULATOR CIRCUIT OF THE BOOSTER ASSEMBLY. THE LOSS OF FLUID WOULD CAUSE INCREASED STEERING AND BRAKING EFFORT. WHAT WILL BE DONE: YOUR CHEVROLET DEALER WILL INSPECT THE HYDRAULIC BRAKE BOOSTER, AND REPLACE IT IF NECESSARY. THIS SERVICE WILL BE PERFORMED FOR YOU AT NO CHARGE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10399459May 7, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE A 2002 CHEVROLET SILVERADO, BRAKES WENT OUT, BRAKE LINES ARE RUSTY, AND BURST ON ONE OF THE LINES, I SEE NHTSA PROBES 1999-2003 GM TRUCKS FOR POSSIBLE RUSTED BRAKE LINES BACK IN MARCH OF 2010 WHAT BECAME OF IT? THIS IS A VERY DANGEROUS PROBLEM, THIS VEHICLE IS USED TO TOW AND HAD THAT BEEN THE CASE WHEN THE BRAKES WENT OUT SOMEONE COULD HAVE BEEN HURT AND OR KILLED. THIS IS NOT THE ONLY RUSTY BRAKE LINE I HAVE SEEN I ALSO HAVE A 2000 CHEVROLET IMPALA THAT HAD THE SAME PROBLEM, AS MY WIFE WAS DRIVING TO WORK SHE HAD TO STOP FOR A SCHOOL BUS, WHEN SHE WENT TO STOP WAS UNABLE THANK GOD THE CHILDREN DID NOT HAVE TO CROSS THE ROAD WAY TO LOAD ON THE BUS. WE WERE ALSO LUCKY THE LINES BURST ON THE SILVERADO IN THE DRIVEWAY, AND IT WAS VERY LUCKY IT DID NOT HAPPEN THE WEEK PRIOR, I WAS TOWING WITH IT. THERE NEEDS TO BE A RECALL ON THIS ISSUE AND IT NEEDS TO BEEN DONE RIGHT AWAY BEFORE SOME ONE GETS KILLED. PLEASE LOOK INTO OTHER GM PRODUCTS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado