Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

#11759829August 26, 2026
ENGINE
The engine has a loud knock and tick noise, the dealership said vehicle was fine changed the oil to a thicker oil and sent me on my way. No messages or symptoms besides the loud noises engine still running but has loud knock and tick noise from time to time after the oil was replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759340August 25, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle stalled on several occasions. No warning light was illuminated. The vehicle was restarted and drove as intended. The vehicle was taken to the dealer several times, but no repair was performed. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the manufacturer denied authorization to perform the recall inspection. The dealer informed the contact that the failure appeared to be associated with the recall and replaced the engine oil with a higher viscosity oil. The contact was provided a work order confirming that the recall repair was not completed. The manufacturer was notified of the failure and referred the contact to another dealer. The vehicle was taken to Mac Haik Chevrolet (11711 Katy Fwy, Houston, TX 77079); however, the stalling failure could not be duplicated, but there were abnormal engine sounds confirmed. The second dealer requested authorization to disassemble the engine, but the manufacturer denied the request. The contact stated that the manufacturer failed to honor the recall repair, denied a buyback request, and offered monetary compensation, which the contact declined. The vehicle was not repaired and was traded in. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758912August 23, 2026
ENGINE
Engine shut down. Last thing I saw on my screen was engine oil hot engine shutting down and engine shut down and had no electrical power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758798August 22, 2026
ENGINE
2024 Silverado ZR2 with the 6.2L engine was involved in the GM safety recall N252494003 for L87 Engine Loss of Propulsion. Vehicle taken to local dealership where inspection was performed. Passed inspection on 11/11/2025 resulting in the dealership changing to higher viscosity oil per safety recall instructions. 27,000 miles on vehicle at time of recall inspection. On 2/24/2026 was using the on ramp to get up to speed on the interstate. Got vehicle up to 70 mph and suddenly without any warning had loss of propulsion and vehicle began to decelerate quickly in front of a tractor trailer. Fortunately the semi driver was able to swerve around me as I pulled the vehicle off to the side of the road. Vehicle towed to the dealership where I purchased the truck and diagnosed with engine failure. Multiple bearings went out sending metal fragments throughout the engine. Vehicle had 28,500 miles at time of failure. Dealership had truck for roughly a month to perform complete engine replacement. Truck currently has 32,000 miles on it and seems to be running okay. We have lost some trust in the GM brand after this whole issue. Another uneasy problem is that my wife’s 2025 GM SUV has the same 6.2L engine in it. We bought my wife’s vehicle in May of last year and are unable to move out of it due to being in negative equity at the moment with that vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758616August 21, 2026
ENGINE
6.2L engine stopped working on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757909August 19, 2026
POWER TRAIN, ENGINE
Had the Motor replaced under recall / warranty at a certified chevy dealer. ~41k miles. 6.2L L87. GRAFF chevy of Chesterton Indiana. After long lead times and getting the run around, the truck was "done". picked it up and many things were still wrong/incorrect. They were able to take care of it. A day later, the truck died in the road. towed to another GRAFF dealer. 2 days later it was found to be a bad ground. fixed. Fast forward ~3k miles later. the transmission went out and locked up on a main roadway. Towed to another dealer (West Herr chevy Orchard Park NY). They found the root cause was due to transmission cooler lines coming loose from faulty installation during motor swap. There were also many other items found that were broken or loose under the hood of the vehicle from faulty workmanship. I am being told it is not covered under warranty because of the previous dealer's workmanship (GRAFF Indiana) I was able to get the truck put of the roadway and to a safe place, but this very well could've caused an accident, and I would like to document it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757318August 16, 2026
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
Vehicle suddenly stalls and reduces speed at different times with no warning. At first it would show that message after car washes or rainy days but now randomly it’ll reduce speed in unexpected moments causing safety concerns. It reduces speed, stalls, drives forcefully, and shows a “reduced acceleration drive with care”. Sudden stalls have become a danger to my family and myself as we depend on this car to get to and from on a daily basis. Dealership states it’s the TCM but not covered under warranty. But the vehicle is new how is it that it already has defects
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756996August 14, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
The infotainment/control module in my 2024 Silverado 3500HD failed unexpectedly while I was traveling cross-country. The module is available for inspection upon request. Prior to the failure, I did not receive any warning lamps or messages. When the system failed, I lost access to multiple camera systems integrated into the vehicle, including backup and visibility-assistance cameras used to aid lane changes, parking, maneuvering, and identifying obstacles around the truck. Due to the size and height of this vehicle, these cameras provide important visibility of areas that are difficult to observe directly, including pedestrians, cyclists, and children who may be below the driver's line of sight. The loss of these camera systems reduced situational awareness and increased the risk of a collision while backing, changing lanes, or operating the vehicle in crowded areas. The failure also disabled navigation, hands-free functions, audio, WiFi connectivity, and access to vehicle settings controlled through the infotainment system. The vehicle was inspected by a Chevrolet dealer in Cape Cod, Massachusetts. The dealer attempted a software reflash to correct the issue; however, the procedure rendered the unit completely inoperable. The dealer confirmed that the module required replacement and quoted an estimated repair cost of approximately $1,500. The required replacement part was unavailable, and despite contacting numerous Chevrolet dealerships, I was unable to obtain a repair during my trip. As a result, I was required to continue operating the vehicle while towing a large trailer for an extended period without the camera systems and related functionality. I have also become aware of GM Service Bulletin PIC6630B, which indicates that GM has identified this failure mode and that it is not an isolated occurrence. Given that a single module failure can disable multiple safety features, I request that it be evaluated by an independent authority accordingly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756821August 13, 2026
ENGINE
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 45 MPH uphill with a boat hitched on a trailer, while depressing the accelerator pedal, the engine overheated and the vehicle was pulled over and the idol warning message was displayed. The contact pulled over to the right side of the road, however the vehicle lost power with the boat trailer wheel still on the highway. A dealer was contacted. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755633August 8, 2026
VISIBILITY/WIPER
Glare on windshield from dash Glare in my eyes from all shiny trim on or around center console and around infotainment screen Very bad blind spots with trailer mirrors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753977July 31, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH, the RPM became elevated; however, the vehicle decelerated abnormally, causing the vehicle to lose power. The contact pulled over on the side of the road, turned off and restarted the vehicle, but the vehicle failed to operate as intended. The vehicle was towed to the dealer. The vehicle was serviced under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING) by the owner, but the remedy failed to fix the vehicle. The manufacturer was not notified of the failure. The failure mileage was 28,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753685July 30, 2026
STEERING
The contact's husband owned a 2024 Chevrolet Silverado 2500. The contact stated that while driving approximately 54 MPH, the steering wheel jerked to the left and sent the vehicle over onto the opposite side of the road, where the vehicle struck a steel electric pole. The contact stated that the two front and two side air bags deployed. The Police Department, Sheriff's Office, and the Fire Department were called, and the firemen used the jaws of life to extract the contact's husband from the vehicle. A Police report was filed. Medical attention was needed, and the contact's husband was taken by ambulance and then airlifted to a hospital. The contact's husband sustained a compound fracture to the left forearm, a fractured pelvic bone, fractures to the C5, C6, and C7 in the neck, a fractured first rib, a spine injury, and a left knee injury. The vehicle was towed to an independent mechanic, where the vehicle was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 18,400.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11753466July 29, 2026
ENGINE, POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving approximately 45 MPH, the transmission upshifted as intended; however, the vehicle then suddenly downshifted to a lower gear. No warning light was illuminated. In addition, the contact stated that the failure worsened and jolted the occupants inside the vehicle. The vehicle was taken to a local dealer where it was diagnosed; however, no cause for the failure was found. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,278.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753265July 28, 2026
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that after turning off the vehicle with a trailer hitched to the vehicle, the trailer brake lights failed to turn off. The contact disconnected the trailer from the vehicle for the trailer brake lights to turn off. Additionally, the electric trailer brakes and turn signals intermittently failed to function properly. The vehicle was taken to the dealer; however, the dealer could not determine where the wiring harness 120-Volt power was going and was unable to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752781July 25, 2026
FUEL/PROPULSION SYSTEM
Due to the Fuel Pump Power Control Module (Part number 13554821) failure, my vehicle stalled in the middle of a turn while pulling a 10,000 pound RV. This caused me to lose both power steering and braking capabilities. From what I gather, this part is part of a "phased" initiative recall (see N252516900 Fuel Pump Power Control Module). This part was seemingly installed in all or most of GM SUVs and Trucks since 2021. Unfortunately, only some 2021-2023 models are under recall due to the "phased" nature of this recall. Meanwhile, all Heavy Duty trucks are driving around on our roadways, highways, and interstates, just like I was, towing heavy machinery, equipment, and RVs because both you and GM are dragging your feet on demanding these flawed modules be removed from these vehicles. In summation, virtually every GM SUV and truck on the road produced since 2021 is a ticking time bomb that could stall at any moment and disable both power steering and braking capability. If thats not bad enough, concerned owners, such as myself, are stonewalled with the words "there is no active recall on your vehicle " both by GM and your very website. The "phased" nature of this recall is unacceptable and is putting lives at risk. Had I been traveling at highway speeds when this failure occurred, while towing a heavy load, with braking traffic in front of me or a sharp turn, I would not have been able to stop or turn. This is an urgent matter and should be addressed accordingly, not in a "phased" manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752704July 24, 2026
POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while reversing, the message "Service Transmission" was displayed. The vehicle was taken to the dealer, where an unknown transmission part was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the transmission gear shifter had failed and needed to be replaced. The manufacturer was notified of the failure but denied covering the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752372July 23, 2026
POWER TRAIN, ENGINE
First started around 4 to 6000 miles, felt a shuttering between 50 and 65 mph. Shattering lasted from 10 to maybe 30 seconds let off the fuel and reapplied still there on one or two occasions. RPMs were approximately 2000 RPM shattering stopped in our PMs went down to 1500. This is occurred many times taken to a dealership always get same result, no problem found. Problem always occurs just after a transmission shift which I can tell by RPM. When I apply gas shuttering sometimes increases not always. Also noticed that sometimes shifting on a flat surface 65 miles an hour engine will speed up to almost 2000 RPM and when it goes to shift back, I get a clunk or sometimes a shutter normal cruising is about 1500 RPM at 65 mile an hour. I didn’t notice towing an empty trailer about 2600 pounds shattering seemed worse. With no Trailer I sometimes get erratic shifting where RPM goes 1500 to 2000 to 2500 and then back down again then back up again then it can shift all the way back to 1500 RPM still maintaining 65 mph. Also another problem may be connected to transmission, but I have pulled out into traffic pushed on the pedal and it feels like the truck has no power push on the pedal a little bit more still no power and all of a sudden it’s like everything kicks in RPMs, increase rapidly and truck accelerates extremely fast, throwing things off the dash moving things on the floorboard. Sometimes I see that a downshift occurs and RPMs increase other times I see RPM staying right at the 2000 mark and it still occurs almost got rear ended a couple of times. Check engine light has been on one dealership said they pulled over 40 codes. Still they all claim can’t duplicate problem. Yes I agree it is random but with me watching telemeter and County shift points biggest problem area is fourth gear fifth gear and sixth gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751207July 17, 2026
POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the contact attempted to shift the into reverse and the gear shifter failed to respond as needed. An independent mechanic was contacted. The vehicle was taken to the independent mechanic and was diagnosed and determined that the vacuum modulator needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749827July 12, 2026
POWER TRAIN
The transmission lost the ability to move the vehicle. The valve body for the transmission became inoperable at 7,600 miles. This is a safety issue because it can leave people stranded in cold/inclement weather. This happened without warning and the dealer replaced a spacer and check balls for the valve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748695July 7, 2026
POWER TRAIN
moved the truck on to the lawn and put it in park turned truck off. got out of the truck and went into the garage and 5 min later came out and saw the truck started to roll and went 50 ft and hit a tree.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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