Chevrolet Silverado Complaints (2012)

360 consumer complaints on file.

#11560369December 15, 2023
POWER TRAIN
While driving down interstate my transmission just went out down shifted almost causing someone to hit me from behind after some research I learned gmc vehicles have been having this problem for the last 10 years but yet keep using the same transmissions it's not right the money they selling these vehicles for and we the little people have to pay for them knowing the problem but not caring just one man's opinion guess that how the rich get richer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559138December 8, 2023
FUEL/PROPULSION SYSTEM
Was driving the truck doing 65 on the highway and the cp4 ruined the whole fuel system. That includes the fuel rails injectors and pump! Ended up costing me around $8,000 I believe!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558673December 5, 2023
STRUCTURE:BODY, SUSPENSION
THE FRAME HAS RUSTED OUT AND IS UNSAFE TO DRIVE. LEFT TIRE IS ALMOST SNAPPED AND YOU CAN PUT YOUR HAND THROUGH THE RUST IN FRAME. HAS BEEN INSPECTED BY 2 MECHANICS. I AM THE SECOND OWNER AND HAVE BABIED THIS TRUCK SINCE THE FIRST DAY I GOT IT IN 2014. ADDITIONAL DEFECT IS THE TAILGATE WONT STATE SHUT, MUST CLOSE 3-4 TIMES FOR IT TO REMAIN CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552896October 31, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2012 Chevrolet Silverado 2500. The contact stated while driving at various speeds, a message indicating that the DEF system had failed was displayed. The contact stated that the vehicle was taken to several unknown dealers, where the O2 sensor, a diesel injector, and other unknown repairs were performed; however, the failure recurred while driving. The contact stated while driving 65 MPH, a message indicating that the DEF system had failed was displayed. Additionally, the vehicle went into LIMP Mode and gradually decelerated. The contact was able to drive to the nearest independent mechanic, where it was diagnosed that the DEF system, fuel pump, and oxygen sensor had failed. The vehicle was repaired; however, the contact was concerned that the repair was temporary. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551499October 23, 2023
UNKNOWN OR OTHER
Rotten frame. Trucks body and other components are in very good to fair condition. Found out after I bought it GMC is having major issues with frame failure and have not yet remedied the issue. I think they should be required to fix these frames or buy back the vehicles at a fair price to both parties. This is a major safety issue especially if either the owner is not aware or does not have the means to simply eat the cost of a truck that cost anywhere form 15,000 to the mid 20,000s. It is not right to the consumer to sell vehicles that can't structurally make it past 100,000 mile mark. Also I would like to report that dealers (at least the one I bought it off of) are not notifying customers of these issues and also in my case undercoating over the rotten frame to pass a basic consumers inspection. Not good for road safety and not good for the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549358October 11, 2023
UNKNOWN OR OTHER
2012 Chevy Silverado rotted frame. The contact stated that the sway bar was so rusted that it broke in half and was replaced. The front struts were also super rusted. The contact does not feel comfortable driving the vehicle until the issues are addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545970September 22, 2023
ELECTRICAL SYSTEM
The transmission control module went out on my Chevy duaramax. GM is aware of this problem in the years of 2009-2015 and has yet to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544603September 14, 2023
UNKNOWN OR OTHER
Had an inspection done and was told that the frame is partially rusted through. We took it to our dealership to be fixed and was told there was nothing they could do because Chevy does not want the liability of fixing rusted frames for its 2010-2013 models. I also found this to be true with local body shops in my area so basically our 11,000.00 vehicle is junk. After my research, this seems to be a common problem with Chevy and should be investigated. They should be ashamed of their business tactics by putting people's lives in jeopardy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544108September 12, 2023
STRUCTURE:BODY, SUSPENSION
Frame and suspension components are complete rusted and rotting off of frame. I am afraid to drive the truck in fear of it falling apart on me while on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543499September 8, 2023
UNKNOWN OR OTHER
truck frame on both sides of vehicle is rusting through, requiring structural repair. Truck has been carefully maintained and the body is generally rust free. I am the original owner and am nowhere near salt water. Truck has been garage-kept since purchase. If left undetected, structural collapse could have caused injury or death. Damage was confirmed by tire shop[Discount Tire in Gaylord,MI.] on 9/7/23. No prior indication of excessive rust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542321September 2, 2023
POWER TRAIN
My TCM went out in my truck while towing which made the vehicle not be able to move putting my family in jeopardy while on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536536August 4, 2023
POWER TRAIN
Transmisión control module stopped working while driving on the highway. It went from going 70 miles per hour on the highway to 15 miles per hour. Very scary and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534318July 25, 2023
TIRES:SIDEWALL
275/55R20XL Sidewall bulge, garage inspected and confirmed sidewall separation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529959July 2, 2023
SUSPENSION
The main chassis frame rusted through on both sides in the rear just ahead of the rear axle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528860June 26, 2023
TIRES, TIRES:TREAD/BELT, TIRES:SIDEWALL
Cooper Discoverer HT3 265/70R18 Tread and sidewall separation. became very dangerous to drive. ALL 4 tires became defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526178June 9, 2023
SERVICE BRAKES
The contact owns a 2012 Chevrolet Silverado. The contact stated he purchased the vehicle at a used dealer on March 13, 2023, and the anti-lock braking systems (ABS), the traction control sensor, and the brake warning light illuminated. The contact took the vehicle back to the used dealer on 3 different occasions and had the anti-lock braking systems (ABS) sensor replaced and inspected the brakes. The dealer stated no failure was found when inspecting the vehicle. The contact stated while approaching an intersection another vehicle made a left turn and intercepted in his lane on the right side, he depressed the brake pedal but failed to stop or slow down the vehicle, causing it to crash into the other vehicle. The contact stated the vehicle continued moving forward while depressing the brake pedal. The vehicle jumped a curb and crashed into a building and stopped the vehicle. The contact states the front driver side air bag deployed. The contact sustained leisure on his back muscles, had whiplash and leisure on the left side of his head and arm due to the air bag deployment. The contact stated he was taken to the hospital by ambulance to seek medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 192,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11521797May 13, 2023
STRUCTURE:INTERIOR PANELS:DASHBOARD
Our dashboard is beyond cracked, repair cost $2100.00 plus. I was told that the dash needed to have a metal brace installed with repair. We used a sun reflector from day one. We have a little more than 25k miles on it and the vehicle is immaculate except for the 3rd brake light leaking which we have tried to repair over and over again another flaw design. We finally got our airbag replaced and now the dash is worse than ever. How are we expected to ever get anything even close to resale value for this vehicle. We paid 36,000.00 We did nothing wrong except be a loyal chevrolet customer for our entire lives. We loved chevy but unfortunately since chevrolet refuses to admit that there is a flaw in these dashboards we would not in clear conscience buy from the company again, it's too bad we wanted to trade it in for a 2023. David Shoemaker The starburst breakage is from airbag replacement the straight lines is chevy defect. I think you should meet us halfway on this at least.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519324April 27, 2023
SUSPENSION, UNKNOWN OR OTHER
THE FRAME IS RUSTING OUT. THE REAR SHOCK MOUNT IS RUSTED ON BOTHE SHOCKS. THE MAIN FRAME RAIL IS RUSTED AND HAS HOLES IN THE FRAME. BEFORE LONG THIS WILL CAUSE A PROBLEM IF THE FRAME GIVES WAY. THE REAR WHEEL WELLS ARE ALSO RUSTED ABOVE THE TIRES ON BOTH SIDE. IT WAS INSPECTED BY A BODY REPAIR AND SAID FRAME WILL NEED REPLACED ALONG WITH TWO BED PANELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516029April 7, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The Transmission Control Module failed causing the vehicle to loose power and operate only in "limp mode". General Motors does not have a replacement module available, leaving the vehicle inoperable. GM has no reliable information as to when a module will be available. I had to use a third party service to try and repair the module for a cost of over $1,200. This seems to be a common problem with the 2008-20015 GM Duramax with the Allison transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514344March 29, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
December 2022, General Motors-Onstar system was deactivated in million of vehicles across America. This system was sold as a MAIN SAFETY and SECURITY system, integrated in millions of General Motor products was advertised as next generation Safety. This system allowed active subscribers the peace of mind that in the event of an emergency, they had us covered. motor vehicle collision detection for the event that you crashed, they could send first responders. If the vehicle was stolen, they had safe methods to locate and disable the vehicle. If you locked your keys in the vehicle with your child or pet, they could unlock it for you. In 2015 Canada "sunsetted" their 2G network which in turn would have disable Onstar for millions of Canadian vehicle owners across Canada. General Motors-Onstar offered FREE HARDWARE UPGRADES to keep Onstar active for whomever wanted and chose to keep the Onstar system working for them. Please refer to https://static.nhtsa.gov/odi/tsbs/2016/SB-10089229-2280.pdf and https://static.nhtsa.gov/odi/tsbs/2019/MC-10166666-9999.pdf. What about the vehicles sold in America? What about the people who purchased General Motor products for the specific reason of Onstar peace of mind? The people who want the system to function as it should? What if I do not have my cell phone with me in a remote location and I crash my truck at 70 mph? No Onstar to alert first responders. What if I accidentally lock my grandchild and keys in my car? Must i now break a window instead of calling Onstar and asking for an emergency unlock? And a very important one for me as many others. What if my vehicle gets stolen. Now there is no way to locate it. There is no way for Onstar to SAFELY shut it down so it could be recovered. I paid yearly for Onstar services for that exact peace of mind as did MANY OTHERS. There is even a petition where people are saying that if given the choice, they, like myself, would gladly pay to have the system upgraded like they did for Canada.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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