Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#10908343September 20, 2016
ENGINE, FUEL/PROPULSION SYSTEM
EXHAUST MANIFOLD BOLTS ARE BREAKING DESPITE REGULAR NON COMMERCIAL USE AND PROPER MAINTENANCE. THIS CAUSES AN EXHAUST LEAK AND I AM NOT COMFORTABLE DRIVING MY INFANT IN THE TRUCK NOW. DEALER SAYS 4 HOW ODD LABOR PLUS PARTS SO APPROX $1000 FIX? THAT'S UNREASONABLE FOR ANY MOTOR BUT ESPECIALLY UNDER 120000KM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907074September 16, 2016
UNKNOWN OR OTHER
DASHBOARD AROUND PASSENGER SIDE AIRBAG CRACKING FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907084September 16, 2016
STRUCTURE:BODY
2011 CHEVY SILVERADO 1500. THE PASSENGER SIDE DASH BOARD IS CRACKED. THE TRUCK ONLY HAD 40000 MILES ON IT WHEN THE DASH CRACKED. I CONTACTED GM ABOUT THIS PROBLEM, WITH NO LUCK TO GET THEM TO RECALL THIS PROBLEM. IN THE EVENT THE AIR BAG DEPLOYING PIECES OF THE DASH WILL COME APART AND GO FLYING EVERWHERE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906885September 15, 2016
ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER TO START THE VEHICLE. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V827000 (ELECTRICAL SYSTEM) AND 16V381000 (AIR BAGS), AND NEEDED THE VEHICLE TOWED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906727September 14, 2016
AIR BAGS, SEAT BELTS
PASSENGER AIRBAG LIGHT OFF AND ON AT RANDOM TIMES. SEAT NOT USED OFTEN AT ALL. PASSENGER PRESENCE SYSTEM SHORTED. COST 775.00 + 125.00 PAID FOR DIAGNOSTIC TEST. FAILED INSPECTION. SHOWS RECALL ONLINE BUT IN GM DATA BASE NOT ON OUR VIN. PASSENGER SEAT AND IT IS HARDLY TO NEVER EVEN USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906100September 13, 2016
AIR BAGS
THE DASH HAS BEGAN TO CRACK AROUND THE PASSENGER SIDE AIRBAG. I AM AFFRAID IF AN ACCIDENT WAS TO HAPPEN AND THAT AIRBAG HAD TO DEPLOY IT WOULD SEND BROKEN PLASTIC IN MY FAMILY OR MYSELF FACE OR COULD TARE THE AIRBAG. I REALIZE THIS IS A WELL KNOWN AND DOCUMENTED PROBLEM AND THERE HAS BEEN COUNTLESS PEOPLE WHO HAVE BEEN DEALING WITH THE SAME PROBLEM AND FEEL THIS SHOULD NO DOUBT BE A RECALLED ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905048September 9, 2016
UNKNOWN OR OTHER
I HAVE A 2011 CHEVY SILVERADO EXTENDED CAB AND AFTER 37,000 MILES OF DRIVING MY TRUCK I NOTICE THREE CRACKS ON THE DASHBOARD. ONE ON THE DRIVER SIDE AND TWO ON THE PASSENGER SIDE RIGHT ABOVE THE RECALLED AIR BAG. I HAVE A FRIEND WITH THE SAME MODEL AND HE TOLD ME THE SAME THING ABOUT HIS TRUCK. HE HAS TWO CRACKS IN THE DASH. I HAVE ASK THE DEALER ABOUT ANY RECALLS ON THE DASHBOARD FOR CRACKING AND THEY SAID THAT'S A NORMAL THING THAT HAPPENS ON TRUCKS. REALLY! I SPEND $28,000 ON A TRUCK AND NOW I AM TOLD IF I WANT MY DASH FIXED I HAVE TO PAY FOR THAT! THIS IS VERY CONCERNING TO ME BECAUSE OF THE SAFETY BAG. WHAT WILL HAPPEN IF THE PASSENGER BAG DEPLOYS AND PIECES OF DASHBOARD GO FLYING WITH THE FORCE OF THE AIR BAG OR IF THE CRACKS ITSELF DEFLATES THE AIR BAG. I HOPE A RECALL IS DONE SOON FOR THE DASHBOARDS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904856September 8, 2016
STRUCTURE:BODY
THIS IS THE SECOND DASH BOARD THAT HAS CRACKED BY THE AIR BAG AND ABOVE THE INSTRUMENT PANEL. THE FIRST WAS COVERED UNDER THE FACTORY WARRANTY AND NOW ITS OUT OF WARRANTY. I WORRY THAT HAVING A DASH THAT IS COMING A PART WILL BLOW APART IF THE AIR BAG GOES OFF AFTER ALL THE AIRBAG COVER IS ALSO THE SAME PLASTIC..THIS IS A SAFETY ISSUE AND GM NEEDS TO TAKE CARE OF IT. WHAT WILL HAPPEN IF YOU GET INTO A ACCIDENT AND THE DASH COME A PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904503September 7, 2016
AIR BAGS
TAKATA RECALL. CAMPAIGN ID NUMBER RECALL NO. 16V381 STILL NOT FIXED. CALLED DEALER BUT THEY SAID TO WAIT FOR A SECOND LETTER. ANSWER WAS NOT SATISFACTORY. FIRST LETTER DATED 07/2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898819August 30, 2016
AIR BAGS
S10 APPROPRIATE HANDLING- COPY OF AN EMAIL TO SENATORS JOHN CORNYN AND TED CRUZ REQUESTING ASSISTANCE REGARDING A TAKATA AIRBAG. *SMD THE CONSUMER STATED IT TOOK TOO LONG, FOR GM TO NOTIFY CONSUMERS ABOUT THE RECALL. *JB UPDATED 10/26/16.*JB THE CONSUMER IS REQUESTING NOT TO GIVE GM ANY TYPE OF EXTENSIONS, REGARDING THE AIR BAG ISSUE, UNLESS IT IS WITH RESTRICTIONS. UPDATED 11/02/16.*JB 2011 CHEVROLET SILVERADO 1500. UPDATED 02/09/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899293August 29, 2016
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE FRONT END AND FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. A CHILD PASSENGER SUSTAINED WHIPLASH, BRUISES TO THE ANKLES, KNEES, AND WRISTS. A SECOND CHILD PASSENGER SUSTAINED WHIPLASH AND MINOR BRUISING FROM THE SEAT BELT RETRACTING. MEDICAL TREATMENT WAS RECEIVED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
20
Deaths:
0
#10898520August 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897988August 23, 2016
AIR BAGS
TAKATA RECALL: I HAVE FAXED AND EMAILED CEO AND EXECUTIVES OF GENERAL MOTORS SEVERAL TIMES EACH DAY REGARDING THIS MATTER. I AM GOING ON VACATION AND DO NOT FEEL SAFE DRIVING THE VEHICLE WITH THESE AIRBAGS. THE NOTICE THAT WE JUST RECEIVED THIS MONTH, STATED THE VEHICLES ARE CURRENTLY SAFE TO DRIVE. IT DOES NOT STATE ANYTHING ABOUT IN THE FUTURE (I.E. NEXT MONTH, NEXT WEEK, ETC.). THEY KNEW ABOUT THE DEFECT BUT JUST DECIDED TO SEND OUT RECALL NOTICES LATE LAST MONTH. I WANT A RENTAL CAR FOR THE WEEK I NEED TO DRIVE OUT OF TOWN, AT THEIR EXPENSE, BECAUSE WE SHOULD HAVE NOTIFIED EARLIER AND THEY WILL NOT VERIFY (THE EXECUTIVES) NOR BACKUP THE ENGINEERING DEPARTMENT THAT THE VEHICLES ARE SAFE TO DRIVE. I WANT A LETTER FROM THE CEO THAT VERIFIES THIS OR A RENTAL VEHICLE FOR ONE WEEK UNTIL MY VEHICLE IS REPAIRED. WE LIVE IN HOT TEXAS AND THE VEHICLE IS ALWAYS EXPOSED TO HOT AND HUMID TEMPERATURES! THIS VEHICLE IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897618August 22, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL FROM THE BOTTOM OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP LINE FRACTURED AND CAUSED THE FUEL LEAK. THE FUEL PUMP WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897370August 20, 2016
UNKNOWN OR OTHER
DASH HAS A CRACK ON PASSENGER SIDE UPPER LEFT OF A AIR BAG. MAY CAUSE A HAZARD TO PASSENGER IF AIR BAG IS DEPLOYED IN A COLLISION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897048August 19, 2016
ENGINE
P140A-EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS POSITION SENSOR EXCEEDED LEARNING LIMIT THERE IS A SPECIAL COVERAGE ON THE EGR BYPASS VALVE FOR 10 YEARS OR 120,000 MILES CONDITION- ON SOME 2011 MODEL YEAR CHEVROLET SILVERADO 3500 HD OR 2011 GMC SIERRA HD VEHICLES, THE SERVICE ENGINE SOON LIGHT MAY ILLUMINATE DUE TO AN INOPERATIVE EXHAUST GAS RECIRCULATION (EGR) COOLER BYPASS VALVE. SPECIAL COVERAGE ADJUSTMENT- THIS SPECIAL COVERAGE COVERS THE CONDITION DESCRIBED ABOVE FOR A PERIOD OF 10 YEARS OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF OWNERSHIP. DEALERS ARE TO REPLACE THE EGR COOLER BYPASS VALVE. THE REPAIRS WILL BE MADE AT NO CHARGE TO THE CUSTOMER. I HAVE THE SAME ENGINE BUT MY TRUCK IS A 2500 HD AND THEY WILL NOT COVER IT! THERE IS NO DIFFERENCE IN A 2500 AND 3500 EXCEPT ONE LEAF SPRING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896259August 16, 2016
UNKNOWN OR OTHER
THE DASHBOARD ON THE PASSENGER SIDE HAS CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895071August 11, 2016
UNKNOWN OR OTHER
DASHBOARD ON FRONT PASSENGER SIDE AROUND THE AIR BAG PANEL IS CRACKING IN MULTIPLE LOCATIONS. VEHICLE IS GARAGE KEPT ALTHOUGH EXPOSED TO SUNLIGHT DURING DAYLIGHT HOURS WHILE AT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894803August 10, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS A PRESENCE OF A FUEL LEAK FROM THE TOP OF THE FUEL TANK. THE DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS), BUT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894397August 9, 2016
AIR BAGS, UNKNOWN OR OTHER
DASH IS CRACKING IN SEVERAL PLACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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