Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11319182March 24, 2020
STEERING
VERY LOOSE(EXTREME PLAY) STEERING. STEERING HAS AT LEAST 3 INCHES OF PLAY. WHEN GOING AROUND CURVES YOU HAVE TO STEER THE PLAY UNTIL THE LOOSENESS(PLAY) IN THE STEERING CATCHES. THIS IS NOT SAFE. PLEASE ADVISE. 55,000 MILES. WHEN DRIVING STRAIGHT, THE STEERING WHEEL CAN BE MOVED BACK AND FORTH A CONSIDERABLE AMOUNT WITHOUT OUT HAVING ANY EFFECT ON THE ACTUAL TURNING OF THE VEHICLE. THIS ISSUE IS CONSTANT. IT IS ALWAYS HAPPENING IF THE VEHICLE IS ON. PLEASE ADVISE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318658March 19, 2020
STEERING
STEERING WHEEL WAS VERY LOOSE TOOK IT IN TO DEALERSHIP AND THEY SAID MY STEERING GEARBOX IS GOING OUT WAITING ON PART DIFFICULT TO KEEP TRUCK ON ROADWAY IT DOES IT ON HIGHWAY 64 GOING 70, OR ON BACK ROADS RUNNING 35 THERE IS SO MUCH PLAY ITS VERY HARD TO KEEP IN CONTROL. TRUCK ONLY HAS 40000 MILES SEEN MANY MANY OTHER PEOPLE HAVING TO DO THE SAME THING MORE THAN ONCE IN A 10000 MILE TIME FRAME THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318359March 17, 2020
SERVICE BRAKES
GOT IN MY VEHICLE AND STARTED TO GO AND WHEN I PRESSED ON THE BRAKES TO STOP I NOTICED THAT THE BRAKES WERE FLUTTERING AND NOT STOPPING PROPERLY . SO I LOOKED UP AND THERE'S A RECALL ON GM MODEL BUT NOT THE CHEVY MODEL . SO I CALLED MY DEALER WHERE I BOUGHT IT FROM AND THEY TOLD ME THE SAME THAT THERE ARE NO RECALLS ON MINE BUT TO BRING IT IN ANYWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318163March 15, 2020
ENGINE, WHEELS, UNKNOWN OR OTHER
DRIVING AT 2 MILES AN HOUR OR 65 MILES AN HOUR I HAVE AN ISSUE WITH A BAD VIBRATION AND A SHAKING COMING UNKNOWN SOURCE. IT FEELS LIKE I'M HITTING POTHOLES THAT ARE A FOOT DEEP WHEN TRAVELING DOWN THE ROAD IT HAPPENS IN VARIOUS TIMES I COULD BE TRAVELING ON THE HIGHWAY AND IT SCARES ME TO THE POINT WHERE I HAVE TO PULL OVER THE VIBRATION IS IN A FLOORBOARD THE GAS PEDAL THE BRAKE PEDAL IT CONTINUES TO GET WORSE EVERYDAY I'VE HAD IT TO THE SHOP ONE TO TWO TIMES A MONTH FOR OVER A YEAR. WHEN TRAVELING ON A REGULAR COUNTY ROAD IT HAPPENS IT HAPPENS ON THE HIGHWAY IT HAPPENS IN PARKING LOTS THE VIBRATION THAT I'M FEELING FROM THE FLOORBOARD INTO THE GAS PEDAL THE BRAKE PEDAL IS A ALL-THE-TIME THING AT A IDLE IT HAS A BAD VIBRATION COMING FROM THE MOTOR THE SHOP CANNOT FIND OUT NONE OF MY PROBLEMS I'VE HAD IT IN THE SHOP AND SPENT THOUSANDS OF DOLLARS ON IN AND NO ONE SOURCE OF VIBRATION AND UNKNOWN SOURCE OF WHY IT FEELS LIKE I HAVE A FLAT SPOT WHERE I'M HITTING POTHOLES ALL THE TIME FROM THE FRONT END I'VE HAD THREE SETS OF TIRES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316519March 6, 2020
SERVICE BRAKES
I OWEN CHEVY 1500 2016. I RECEIVED RECALL ON THE TRUCK WHEN SAW IT I WAS SURPRISED DO TOO I GOT TO TWO CAR ACCIDENT BEFORE I RECEIVE THE RECALL. AFTER CONTACTING GM MOTOR THEY SAID THE IS THE SOFTWARE NEED UPDATE HOWEVER IT DIDN'T END THERE STILL HAVE PROBLEMS WITH THE BRAKES AND GM DENIED ANY INVOLVEMENT OF THE TWO ACCIDENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
1
#11316244March 5, 2020
POWER TRAIN
OUR 2016 CHEVY SILVERADO 1500 TRANSMISSION STARTED KNOCKING, PINGING, AND HESITATING. WE CONTACTED THE DEALERSHIP AND THEY DIAGNOSED THAT WE NEEDED A NEW TRANSMISSION.THIS VEHICLE IS ONLY 3.5 YEARS OLD. IT SHOULD NOT BE RESPONDING THE WAY. I NOTICED ONLINE THAT A CLASS ACTION LAWSUIT IS BEING FILED, HOWEVER, GM DOES NOT RECOGNIZE THE LAWSUIT YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315644March 2, 2020
SERVICE BRAKES
I EXPERIENCED A HARD BRAKE PEDAL AT LOW SPEED WITH MINIMAL STOPPING PRIOR TO THE VEHICLE BEING RECALLED FOR THE BRAKE VACUUM PUMP ISSUE THAT WAS TO REPROGRAM THE ELECTRONIC BRAKE CONTROL MODULE. THE RECALL HAS BEEN PERFORMED IN EARLY DECEMBER 2019 AND SINCE THE RECALL I'VE EXPERIENCED THE HARD BRAKE PEDAL WITH INCREASED STOPPING DISTANCE SEVERAL TIMES AT LOW SPEED AND IN ONE PARTICULAR INSTANCE A TRAILER WAS IN TOW AS I WAS MANEUVERING INTO A PARKING SPOT. THE RECALL IN MY OPINION WAS NOT THE ACTUAL SOLUTION TO A POTENTIALLY DANGEROUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315503March 2, 2020
SERVICE BRAKES
2 BRAKE SPECIFIC PROBLEMS. 1.) BACKING OUT MY DRIVEWAY (SLOPED DOWNHILL)AT LOW SPEED, I HEAR THE THE VEHICLES ANTI-LOCK BRAKE SYSTEM ENGAGE. CAUSING SLOW STOPPING DISTANCE. IT DOES NOT TRIGGER ANY WARNING LIGHTS ON THE DASH. 2.) WHILE BACKING UP INTO A PARKING SPACE, VEHICLES BRAKE PEDAL BECAME ROCK HARD AND HAD TO USE GREAT PRESSURE WITH BOTH FEET TO STOP VEHICLE. I PUT IT IN DRIVE JUST TO SEE ANY DIFFERENCE- SAME ROCK HARD PEDAL. PARKED, SHUT VEHICLE OFF, AND WENT INTO RESTAURANT. AFTER AN HOUR INSIDE, RETURNED TO VEHICLE TO GO HOME. BRAKE PEDAL WAS BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311624February 26, 2020
SEAT BELTS
DRIVERS FRONT SEAT BELT TENSIONER NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310846February 23, 2020
POWER TRAIN
WHEN I STARTED TO PULL OFF FROM A RED LIGHT DRIVING THE VEHICLE AROUND 30-35 MPH THE TACHOMETER STARTS JUMPING 150 TO 200 RPMS AND A RATTLE STARTS COMING FROM UNDER THE TRUCK. I BELIEVE IT IS THE TORQUE CONVERTER STARTING TO COME APART. I'VE TALKED TO SEVERAL MECHANIC SHOPS AND THEY STATED THIS WAS A COMMON ISSUE WITH THESE TRUCKS. THIS TRUCK HAS ROUGHLY 70K MILES ON IT. JUST AS THE WARRANTY WENT OUT OF COURSE.WHEN THIS STARTED OCCURRING I WAS STARTING TO MOVE AT A RED LIGHT WHEN IT CHANGED TO GREEN ON CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310434February 20, 2020
SERVICE BRAKES
I HAVE A 2006 WEEKEND WARRIOR 3105 5TH WHEEL. WHEN I PURCHASED THIS TRUCK I TRADED IN A 2011 GMC SIERRA 2500HD THAT I HAD NOT HAD ANY PROBLEMS WITH. THIS 2016 IS MY 4TH DURAMAX I HAVE OWNED A 2002, 2005, 20011 AND THIS TRUCK A 2016. WHEN I AM TOWING MY 5TH WHEEL AT COMPLETELY RANDOM TIMES I GET A "SERVICE TRAILER BRAKES" IMESSAGE ON THE DASH. AS SOON AS THIS MESSAGE APPEARS IT TURNS OFF THE TRAILER BRAKES. I HAVE TO FIND A WIDE SPOT PULL OVER AND: TURN THE TRUCK OFF, GET OUT, UNPLUG THE TRAILER AND PLUG IT BACK IN. THIS RESETS THE TRUCK AND THE BRAKES WILL WORK UNTIL THE NEXT OCCURANCE. SATURDAY FEBRUARY 8TH I LEFT FOR A WEEK LONG TRIP TO PISMO BEACH. I WENT LESS THAN 25 MILES WHEN I GOT THE FIRST "SERVICE TRAILER BRAKES" MESSAGE. I LOOKED FOR A WIDE SPOT PULLED OVER AND DID THE UNPLUG/PLUG IN THING AND IT STARTED WORKING AGAIN. THIS HAPPENED TWICE MORE ON THE WAY TO PISMO BEACH. MONDAY I WENT TO THE CHEVY DEALER IN ARROYO GRANDE. THEY LOOKED AT THE TRUCK AND SAID THERE WERE CORRODED CONNECTORS IN THE T CONNECTOR IN THE BACK BUT THEY COULD NOT GET A NEW ONE FOR 3-5 DAYS. WHILE I WAS IN THEIR DEALERSHIP THE MAN IN LINE IN FRONT OF ME WAS IN FOR SERVICE FOR THE SAME THING "SERVICE TRAILER BRAKES". HE HAS HAD HIS TRUCK IN 7 TIMES FOR THE SAME ISSUE. HIS IS A 2017. I GET ONLINE AND ORDERED A POLLAK T-CONNECTOR AND HEAVY DUTY RECEPTICAL AND IT WAS DELIVERED TO ME FRIDAY. I INSTALLED THEESE ON SATURDAY AND USED A TEST LIGHT TO MAKE SURE EVERYTHING WAS WORKING AND WIRED PROPERLY. SUNDAY WHEN I LEFT TO RETURN HOME I DIDNT GET 5 MILES DOWN THE ROAD WHEN I GOT THE "SERVICE TRAILER BRAKES " MESSAGE. I WAITED FOR A WIDE SPOT ON THE 101 FWY PULLED OVER TURNED THE TRUCK OFF, PULLED THE PLUG AND REPLUGGED IN AND IT WORKED THE REST OF THE TRIP APPROXIMATELY 135 MILES. I DON'T TRUST THIS TRUCK ANYMORE AND I THINK ITS A DANGEROUS VEHICLE TO BE TOWING WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309895February 18, 2020
POWER TRAIN
TL* THE CONTACT OWNS A CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE SUDDENLY LUNGED FORWARD. IN ADDITION, THE VEHICLE EXPERIENCED HESITATION AND VIBRATIONS WHILE DRIVING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT INDICATED THAT WHILE THE FAILURES WERE PRESENT, THE DIAGNOSTIC CODE READER INDICATED THAT THE TRANSMISSION WAS DEFECTIVE. THE CAUSE OF FAILURES WERE NOT DETERMINED. THE LOCAL DEALER KELLER CHEVROLET (700 CADILLAC LN, HANFORD CA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309754February 17, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHILE DRIVING ON A CITY STREET I SMELLED SOMETHING BURNING I HEARD A SIZZLING SOUND AND LOOKED IN THE BACK AND SMOKE WAS ROLLING FROM BEHIND MY PASSENGER BACK SEAT. I REALIZED IT WAS COMING FROM THE WIRE CONNECTION FOR REAR DEFROSTER. THE SMOKE STOPPED AFTER ABOUT 10 SECONDS SO I CONTINUED DOWN THE ROAD AND AFTER ABOUT 30 SECONDS A LOAD BOOM OCCURRED AND THE PASSENGER REAR SECTION OF MY ELECTRIC SLIDING WINDOW WITH DEFROST EXPLODED. I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T COVERED BY WARRANTY OR RECALL. THIS IS BEING RECALLED IN CANADA ON THE SAME TRUCKS BUT NOT U.S. TRUCKS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11309487February 16, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THIS FOR 2016 CHEVROLET SIVERADO LTZ D/C 5.3L 4X4 T/A1500 MODEL CK15543 PURCHASE DATE: 05/26/16 AS OF THE LAST PAST YEAR I'VE EXPERIENCE STEERING CONTROL FAILURE, STABILITY CONTROL FAILURE AND BRAKE SYSTEM FAILURE. THE TRUCK CAN NOT BE DRIVEN SAFELY. VISIT DEALER ABOUT 10 TIMES AND THEY DON'T HAVE A CLUE OF HOW TO FIX THIS SAFETY PROBLEMS. THIS VEHICLE IS LISTED UNDER RECALL BY GM AND DEALER HAS NOT BEEN ABLE TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309270February 14, 2020
SERVICE BRAKES
THERE IS A RECALL FOR MY VEHICLES BRAKES, I HAVE ATTEMPTED TO HAVE THIS SERVICED AS MY BRAKES COMPLETELY WENT OUT ON ME WHILE DRIVING MY CHILDREN THIS MORNING, I SPENT HOURS ON THE PHONE TRYING TO GET DE LUZ TO UNDERSTAND THAT I CANNOT SAFELY DRIVE MY VEHICLE ON THE ROAD AS MY BRAKES DO NOT WORK CORRECTLY.. I WAS TOLD THAT THEY ONLY HELP I COULD GET WAS IF I DROVE MY TRUCK 80 MILES TO THE NEAREST DEALER WHERE I WOULD PROBABLY END UP STRANDED AS THEY ALSO WOULD NOT COVER ANY RENTAL VEHICLE. NOT TO MENTION, AFTER CALLING THIS AUTHORIZED DEALER DIRECTLY, THEY HAD INFORMED ME THAT THEY WOULD NOT BE ABLE TO SCHEDULE MY SERVICE FOR AT LEAST 3-4 WEEKS FROM NOW. THIS IS UNACCEPTABLE. I HAVE A VALID AND VERIFIED RECALL FOR A SAFETY HAZARD AND MY ONLY OPTION IS TO "DRIVE IT AND TRY NOT TO CRASH (WITH MY CHILDREN- AND THEN FIGURE OUT MY OWN RIDE 80 MILES BACK TO MY HOME AND THEN BE CAR-LESS FOR WHO KNOWS HOW LONG??)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308633February 11, 2020
SERVICE BRAKES
APPROACHING INTERSECTION STOP LIGHT, TRIED TO APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR NO BRAKES AFTER SEVERAL ATTEMPTS. WAS FORCED TO USE THE EMERGENCY BRAKE TO STOP BUT STILL HAD COLLISION WITH ANOTHER VEHICLE. AFTER THE DEALERSHIP REVIEWED THE BRAKES IT WAS DETERMINED THAT THE RIGHT FRONT BRAKE CALIPER MOUNTING BOLT WAS MISSING WHICH ALLOWED THE CALIPER TO ROTATE OFF OF THE ROTOR AND CLEAR THE PISTON FROM THE ROTOR SURFACE AND THEN THE PISTON WAS FORCED OUT OF THE CYLINDER AND LOSS OF BRAKE FLUID RESULTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11307644February 7, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS HARD AND DEPRESSED TO THE FLOOR WITHOUT WARNING. THE VEHICLE WAS TOWED TO EAST SYRACUSE CHEVROLET 1 CHEVY DR, EAST SYRACUSE, NY 13057 (315) 437-3311 WHERE DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURE WAS CONTACTED WHO REFERRED CONTACT TO ANOTHER LOCAL DEALER. THE FAILURE MILEAGE WAS 59,344.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306881February 3, 2020
SERVICE BRAKES
I TOOK MY TRUCK IN A COUPLE OF MONTHS AGO FOR A RECALL THAT HAD TO DO WITH THE BRAKING SYSTEM. WELL THE OTHER DAY WHILE DRIVING IN A PARKING LOT AT VERY LOW SPEEDS, MY BRAKE PEDAL STARTED VIBRATING AND GOT REALLY HARD, I WAS BARELY ABLE TO PRESS THE BRAKE. I SCARY SITUATION THAT I KNOW IS HAPPENING TO A LOT MORE PEOPLE WHO OWN GM TRUCKS. I HOPE YOU GUYS MAKE GM DO A SECOND RECALL FOR 2014-18 GM TRUCKS, TO REPLACE THE BRAKE BOOSTER PUMPS. MY LOCAL DEALERSHIP TOLD ME THAT IT'S A COMMON ISSUE FOR PEOPLE WHO'VE HAD THE FIRST RECALL DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306156January 30, 2020
SERVICE BRAKES
LOST VACUUM ON BRAKES AT LOW SPEED OR STOPPED. WAS INFORMED BY CHEVEROLET DEALERSHIP THAT THE PART I NEED IS ON BACKORDER AND COULD NOT BE FIXED AT THIS TIME. WAS ALSO TOLD THAT GM DOES NOT CONSIDER THIS PROBLEM TO CAUSE THE TRUCK TO BE UNSAFE EVEN THOUGH I DO NOT FEEL SAFE. THEY ALSO INFORMED ME THAT THEY EXTENDED THE WARRANTY ON THIS PART BECAUSE THEY WERE HAVING SO MANY ISSUES WITH IT. IN MY OPINION IT SHOULD BE A RECALL AND THEY SHOULD BE ABLE TO PROVIDE ME WITH THE PART NEEDED TO KEEP MY TRUCK SAFE TO DRIVE. THE DEALERSHIP MADE ME SIGN SOMETHING TO BE ABLE TO LEAVE WITH MY TRUCK. THANKS YOU FOR CONSIDERING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302435January 28, 2020
SERVICE BRAKES
BRAKES WHEN BEING APPLIED UNDER LOW SPEEDS IS NOT STOPPING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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