Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11326054May 26, 2020
STEERING
AT AROUND 27900 MILES ALL OF A SUDDEN THE STEERING WHEEL HAS 3 TO 4 INCHES OF FREE PLAY. IT IS SLOPPY AT ALL SPEEDS, IT IS WAS HARD TO MAINTAIN THE LANE ESPECIALLY AT HIGHWAY SPEEDS WHILE GOING OVER A BRIDGE DECK WHERE THE BLACKTOP MEETS THE CONCRETE, THE TRUCK WOULD JERK TO THE RIGHT OR LEFT. I CALLED MY DEALERSHIP BONNER CHEVROLET IN KINGSTON PA. I WAS ABLE TO DROP IT OFF AND TOLD THEM MY PROBLEM AND THAT WAS A SERVICE BULLETIN PIT5501C FOR IT. THEY PUT ADHESIVE ON THE BOLT FOR THE STEERING BOX. NOW LESS THAN 3000 MILES THE STEERING IS SLOPPY AGAIN. HOW MANY MORE COMPLAINTS DOES THERE HAVE TO BE TO HAVE THE GEAR BOX REPLACED? DOES SOMEONE HAVE TO GET KILLED OR SERIOUSLY INJURED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325732May 24, 2020
POWER TRAIN
AT APPROXIMATELY 32,000 MILES, AS I WAS ENTERING THE ON RAMP TO THE FREEWAY, I LOST FORWARD DRIVE. I COASTED TO A STOP ON THE SIDE OF THE ROAD AND TRIED SEVERAL TIMES UNSUCCESSFULLY TO RESUME FORWARD MOTION OR EVEN REVERSE. THE ENGINE REVVED UP BUT NO MOVEMENT. AFTER GETTING THE TRUCK TOWED TO MY HOUSE, AND THEN TOWED TO THE DEALERSHIP THE NEXT DAY, THE DEALERSHIP SPENT 2 DAYS DIAGNOSING THE TRANSMISSION BEFORE DETERMINING THAT THE TRANSMISSION HAD TO BE REMOVED FOR FURTHER INVESTIGATION. AFTER THEY REMOVED THE TRANSMISSION, THEY DISCOVERED THAT THE GEARS AND CLUTCH PACKS FOR GEARS 2 THROUGH 6 HAD BLOWN APART. THIS IS OF COURSE WAS ABSURD DUE TO THE AGE OF THE VEHICLE, THE MILEAGE AND THE FACT THAT I'VE NEVER TOWED ANYTHING WITH THE TRUCK OR ANYTHING OUTSIDE OF NORMAL EVERYDAY DRIVING. FORTUNATELY, IT WAS STILL UNDER WARRANTY SO THE DEALER PROCEEDED TO REBUILD THE TRANSMISSION. FAST FORWARD TO 60,000 MILES LATER AND OF COURSE THE TRANSMISSION PROBLEMS HAVE RETURNED. I BEGAN FEELING AN INTENSE VIBRATION THROUGH EVERY GEAR AND AT ALL SPEEDS, LONG, DELAYED AND FREQUENTLY VIOLENT SHIFTS BETWEEN 1ST AND 2ND, 3RD AND 4TH GEARS, AND A STRANGE, NOISY IDLE. THIS WENT ON FOR A DAY WHICH, I THEN PARKED THE TRUCK AND SCHEDULED AN APPOINTMENT TO RETURN TO THE DEALERSHIP TO PREVENT FURTHER DAMAGE. THE DAY OF THE APPOINTMENT, AFTER THE VIBRATIONS, CLUNKS AND DELAYED SHIFTS, I LOST FORWARD DRIVE AGAIN, ABOUT A HALF MILE FROM THE DEALERSHIP. I MANAGED TO GET IT BACK IN DRIVE AFTER SHUTTING OFF THE IGNITION AND CYCLING THE SHIFTER FROM PARK TO DRIVE, BUT THIS WOULD ONLY LAST THROUGH 2ND GEAR BEFORE LOSING DRIVE AGAIN. I REPEATED THIS ABOUT 4 TIMES WHICH WAS ENOUGH TO GET THE TRUCK TO THE DEALERSHIP AND PREVENT HAVING TO WAIT AN HOUR TO BE TOWED 1/4 MILE. UNFORTUNATELY THE TRUCK IS NOW OUTSIDE OF THE 5 YEAR 60,000 MI POWER TRAIN WARRANTY. EXPECTING TO RECEIVE A DIAGNOSTIC REPORT TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325414May 21, 2020
WHEELS
I WENT TO BUY NEW TIRES FOR THE FIRST TIME AND THEY CALLED ME BACK AND ASKED HAD THE TRUCK BEEN IN A WRECK AND NO IT HADN'T. THEY ASKED HAD I BOUGHT IT NEW AND THE ANSWER WAS YES. MY TRUCK HAS BEEN DRIVEN BY ME A 53 YEAR OLD WOMAN AND HAS BEEN TAKEN CARE OF. THEY SAID THEY HAD NEVER SEEN ANYTHING LIKE THIS. MY RIM WAS BROKEN ALL THE WAY THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325088May 19, 2020
POWER TRAIN
SHIFT JERKING, DOWN SHIFTING AND UP SHIFTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325120May 19, 2020
POWER TRAIN
JERKING OF TRANSMISSION/ GEARS. GEARING UP AND DOWN. SHAKING AT HIGHER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325228May 19, 2020
ELECTRONIC STABILITY CONTROL (ESC)
TRAVELING AT SPEEDS OF 40-80MPH VEHICLE WILL COMPLETELY SHUT OFF AND START BRAKING. SERVICE STABILITRAC WILL COME ON. HAPPENED MULTIPLE TIMES WITHIN 20 MILES. MAINLY RIGHT AFTER TURNING. WHEN BACKING UP SERVICE STABILITRAC WILL COME ON. STEERING WHEEL WILL LOCK. VEHICLE WILL SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324597May 14, 2020
ELECTRICAL SYSTEM
I WAS ATTEMPTING TO OPEN THE DOOR TO REMOVE MY CHILD, THE DOOR WOULD NOT OPEN.I THEN BEGAN TO PROBLEM SOLVE THE ISSUE AND REALIZED THE REAR PASSENGER DOOR DOES NOT LOCK WITH KEY FOB OR UNLOCK MANUALLY OR WITH KEY FOB. THE DOOR WILL LOCK MANUALLY BUT I CAN NOT OPEN THE DOOR FROM INSIDE MANUALLY, IT WILL NOT UNLOCK FROM THE DRIVERS SIDE CONTROL UNLOCK, OR WITH THE KEY FOB. THIS IS A VERY SERIOUS SAFETY CONCERN, IF THERE WAS AN EMERGENCY PASSENGERS OR DRIVER COULD NOT EXIT THROUGH THAT DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324441May 13, 2020
SERVICE BRAKES
USUALLY AFTER MORE THAN ONE STOP WHEN MOVING LESS THAN 5 MPH WITH FOOT OF THE GAS (LIKE WHEN PARKING) BREAK PEDAL REQUIRES EXTREME PRESSURE TO STOP VEHICLE.THIS AFTER BRAKE SOFTWARE WAS RE-PROGRAMMED DURING A RECALL. WHEN BACKING A 6000 LB TRAILER (WITHOUT ELECTRIC BRAKES TRAILER HAS HYDRAULIC SURGE BRAKES) DOWN A HILL IT BECOMES DANGEROUS! TO BACK A TRAILER DOWN A HILL YOU MUST PUT THE TRUCK IN NEUTRAL, USE YOUR RIGHT FOOT TO KEEP THE ENGINE RPM UP AND BRAKE WITH YOUR RIGHT FOOT. THIS ALLOWS THE VACUUM PUMP TO SUPPLY ENOUGH VACUUM FOR THE POWER BRAKES TO WORK COMBINE THIS WITH WATCHING AND GUIDING THE TRAILER AND IT CAUSES EXTREME WORRY. IF YOU DON;T KEEP THE ENGINE RPM UP TO PRODUCE VACUUM YOU CANNOT SAFELY THE TRAILER, IT WILL TRAVEL MUCH FURTHER BEFORE STOPPING AND REQUIRE A MASSIVE EFFORT ON THE PEDAL TO STOP THE TRUCK AND TRAILER. THIS HAPPENED EVERY TIME I LAUNCH MY BOAT IN 2019. TRUCK NOW HAS ABOUT 51000 MILES ON IT. OTHER THAN THE BRAKES IT HAS BEEN PROBLEM FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324312May 12, 2020
STEERING
MY 2016 SILVERADO STEERING WHEEL LOCKS UP AND ALL OF THE POWER IN MY VEHICLE SHUTS OFF. IT ONLY HAPPENS WHEN I'M TURNING BUT I CANNOT MOVE THE WHEEL IN ANY DIRECTION. THIS PROBLEM IS VERY DANGEROUS AND COULD LEAD TO INJURY OR DEATH. I WAS ALMOST INVOLVED IN A HEAD COLLISION THIS MORNING BECAUSE OF IT. NOT TO MENTION THAT NOT ONE CHEVROLET MECHANIC OR AUTO DEALER KNOWS WHAT I'M TALKING ABOUT OR EVEN ACTS LIKE THEY CARE. THIS PROBLEM HAS BEEN WELL DOCUMENTED IN OLDER MODEL SILVERADO'S AND 2016 SILVERADOS SHOULD BE INCLUDED. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED BECAUSE OF THIS PROBLEM AND NOW THEIR IS DOCUMENTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323778May 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
1ST I NOTICE MY INFO SCREEN WOULD BLACK OUT AND COME BACK ON THEN A SERVICE CAMERA MESSAGE WOULD COME ON ONCE IN AWHILE. NOW EVERY ONCE IN AWHILE THE STABILITIRAK WILL COME ON MY SCREEN AND THE STEERING WHEEL WILL JERK VIOLENTLY OUT OF MY HAND. VERY DANGEROUS. UP TO THIS POINT IT HAS BEEN AT SLOW SPEEDS...(UNDER 30 MPH). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323319May 5, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE FUEL PUMP AND AC COMPRESSOR FAILED JUST OUTSIDE OF BUMPER TO BUMPER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323085May 3, 2020
SERVICE BRAKES
WHEN STOPPING VEHICLE THE BREAK PEDAL HAS BEEN VIBRATING AND GOING TO THE FLOOR FOR A FEW DAYS. THIS USUALLY RESOLVES AFTER A FEW MINUTES. HOWEVER TODAY THE BREAK PEDAL VIBRATED AND WENT TO THE FLOOR AND HAS NOT COME BACK UP. THIS IS NOT ALLOWING THE TRUCK TO STOP IN REVERSE OR FORWARD MOTION. WHEN PUT IN REVERSE AND THEN PRESSURE APPLIED TO BREAK THE PEDAL APPEARS TO STAY ON THE FLOOR OF TRUCK. WHEN PLACED IN DRIVE THE PEDAL WILL HAVE SOME PRESSURE BEHIND IT BUT THEN WILL ABRUPTLY GO TO FLOOR AND NOT ALLOW TRUCK TO STOP. THIS OCCURRED BEFORE THE LAST BREAK RECALL ON THIS TRUCK. RECALL WAS COMPLETED AND THEN A FEW MONTHS LATER THE SAME ISSUE HAS OCCURRED. THERE IS ADEQUATE BREAK FLUID IN RESERVOIR AND DOES NOT APPEAR TO BE LEAKING. BREAK PADS ARE IN GOOD CONDITION. THIS SEEMS TO BE EITHER AN INTERNAL COMPUTER ISSUE OR AND ISSUE WITH THE BREAK PEDAL ITSELF. THIS HAPPENED WHILE PULLING INTO A PARKING SPOT AT A SLOW RATE OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323079May 2, 2020
SERVICE BRAKES
BRAKE PEDAL TURNED ROCK SOLID. VERY DIFFICULT TO BRAKE. THIS HAPPENED TO ME WHILE I WAS DRIVING WITH MY FAMILY. ALMOST CRASHED INTO ANOTHER CAR APPROACHING THE STOP LIGHT. GM NEEDS TO RECALL THE VACUUM PUMP ASAP. IT'S DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322589April 28, 2020
ENGINE
AC CONDENSER CRACKING BLOWING HOT AIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321830April 21, 2020
STEERING
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE STEERING WHEEL WOBBLED WHILE STEERING THE VEHICLE. THE CONTACT WHO MENTIONED BEING A CERTIFIED MECHANIC STATED THAT THE STEERING WHEEL LASH ADJUSTER FOR THE POWER STEERING GEAR BOX BOLTS LOOSENED. THE CONTACT REPAIRED THE VEHICLE BY REPLACING THE STEERING GEARBOX. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN, 18-NA-280, AS A POSSIBLE FIX FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NEAREST DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321550April 19, 2020
SERVICE BRAKES
MY 2016 SILVERADO WAS ALREADY RECALLED FOR THE BRAKES, I TOOK IT TO THE DEALER WEBER CHEVROLET, AND THEY SAID THEY FIXED THE RECALL. THIS WAS SEVERAL MONTHS AGO. YESTERDAY I STARTED UP MY TRUCK AND A BRAKE SERVICE MESSAGE APPEARED, WHEN I PUT THE TRUCK INTO DRIVE AND WENT DOWN THE STREET THE BRAKES WERE MUSH, THEY WERE ALMOST UNRESPONSIVE AT THE LOW SPEED I WAS GOING. I HAD TO PUSH THE BRAKE PEDAL TO ALMOST THE FLOOR AT THE STOP AND HEARD A LOUD GROWLING SOUND FROM EITHER UNDERTAKE HOOD OR THE WHEELS. SO WHAT EVER THEY WORK DID FOR THE RECALL NOTICE DID NOT FIX THE PROBLEM DESCRIBED IN YOUR RECALLS FOR THIS 2016 TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321270April 15, 2020
SERVICE BRAKES
BACKED INTO A SPOT AT WORK AND WHEN I PUT THE BRAKES ON TO STOP THE TRUCK WAS VERY HARD TO STOP .. THE BREAK PEDDLE DIDN'T GO DOWN ALL THE WAY ... I WAS ON A FLAT SURFACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320796April 10, 2020
SERVICE BRAKES
SILVERADO 1500. WHILE MOVING AT SLOW SPEED, LIKE IN LINE AT A DRIVE THRU, THE BRAKES WILL SOMETIMES GET REAL HARD TO PUSH PETAL TO BRING VEHICLE TO STOP. IT HAPPENS IN REVERSE MOVING SLOW AND ITS EXTREMELY UNCOMFORTABLE WHEN I'M BACKING BOAT IN BOAT RAMP AND THE BRAKES FAIL TO A POINT THAT I HAVE TO STAND ON THE PETAL AND ENGAGE PARKING BRAKE SO I DON'T LOSE MY TRUCK AND TRAILER INTO THE WATER. I HAPPENED ONCE ABOUT 6 MONTHS AGO BUT DIDN'T DO IT AGAIN TIL A MARCH 1 AND HAS HAPPENED 4 TIMES SINCE. THANKS FOR YOUR TIME AND CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320174April 4, 2020
POWER TRAIN
CONSTANT EXCESSIVE VIBRATION ISSUES WHEN TRAVELING OVER THE SPEED OF 45+
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319779March 30, 2020
POWER TRAIN
WAS DRIVING AND CRUISE CONTROL STOPPED WORKING DIDN'T THROW ANY CHECK ENGINE LIGHTS OR CODES. GOT APPOINTMENT SET UP FOR THEM TO LOOK AT IT AND LESS THEN A WEEK LATER CAN'T DRIVE IT DUE TO THE TRANSMISSION IS OUT. ONLY HAS 129K FOR MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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