Chevrolet Silverado Complaints (2020)

902 consumer complaints on file.

#11629608December 9, 2024
POWER TRAIN
The specific issue that is being recalled is malfunctioning on my vehicle. I have taken to the dealership but they won’t help because the solution hasn’t been identified. My truck has suffered repeated failures resulting in excessive wear and tear on the transmission. I’m afraid a catastrophic failure will occur if I have to keep driving, without a solution. The dealer simply cleared the code. They should replace the part that is failing at a minimum. Even if it might happen again down the road. They will have a solution by then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629437December 7, 2024
WHEELS, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
Dealership attempting to sell a vehicle with an open recall was more than prepared to let me drive and potentially sell a vehicle with a recall open causing the rear tires to randomly lock up. Made problem known to salesman and said they'd take it off the market. Now, they lowered the price by $2600 as it was previously listed at $25,571, now listed at $22,971. Listing still not down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629104December 5, 2024
POWER TRAIN
This vehicle, only 4 years old, experienced lifter/engine failure during normal operation, which required unsafe driving conditions and a roadside emergency. The vehicle was towed to the service location, where a complete engine disassembly took place, and required a 3 week repair period. The truck experienced a rough idle/shudder at a stoplight, then proceeded to show a flashing check engine light (P0305), a service emergency brake warning, and a service traction control warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628533December 3, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
While driving, the vehicle began experiencing hard shifting. When I attempted to accelerate to pull over, the vehicle failed to respond and instead sounded as though it was in neutral. Additionally, when I tried to bring the vehicle to a stop, it took longer than usual, as if the wheels were locked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628631December 3, 2024
SERVICE BRAKES
Brake system lights on dash came on as well as the check engine light. Park light was flashing on the dash. Safety is at risk as parking brake does not work. Took vehicle to dealer and they ran diagnostics. Codes: c0610 05, c0616 5a as per document id: 5709204. They said I need a new Brake System Control Module. Brake System Control Modules are on backorder. Brake System Control Modules have been recalled on Silverados in the past. I'm worried that this is unsafe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628714December 3, 2024
ENGINE
My vehicle only has 20k miles on it and I’m already replacing a lifter and camshaft due to the active fuel management system. At the time of taking my truck in there are three other trucks for the same issue. This is known issue at my dealership and this time I’m covered under warranty, but they told me to be prepared to repair this again and next time will be out of warranty and around 5k to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628437December 2, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Engine light came on, service park brake light came on, truck started jumping and misfiring, code says cylinder 5 misfire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628157December 1, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Brake failure. I took the Truck to the dealer and was told not to drive it. The dealer ran two checks and then said brake failure. The rep had to leave, so another rep put my car in the shop overnight. The next day, I was told in writing that they could not find any problem. The code clearly showed brake failure. Date: [XXX]. Cost: $125.69. Mileage was 53,531. On [XXX], another brake failure. I went to an auto parts dealer (O Riley) in Topeka, KS, and they found a brake failure code(I have a copy). They told me to go to the dealer. I went to the dealer with a stiff pedal, which means driving is very unsafe. The dealer said too busy with oil changes and told me to return another day. I said no breaks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627704November 27, 2024
UNKNOWN OR OTHER, POWER TRAIN
My 2020 Chevy truck falls under the recall out right now. I drive my family around in it and feel a bit unsafe. How long does General motors have a remedy for this recall? And what are the next steps if a remedy isn’t made in the timeframe allowed? I’ve contacted General Motors and cannot get an answer. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627457November 26, 2024
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The located dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626799November 22, 2024
ENGINE, POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 70 MPH, the rear end locked-up, and the check engine warning light immediately illuminated. The vehicle went into LIMP Mode and failed to exceed 50 MPH. The failure had occurred three times. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626367November 20, 2024
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at various speeds or at a complete stop, the vehicle jerked while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken to several dealers where the spark plugs, engine wiring, and other various parts were replaced; however, the failure persisted. Upon investigation, the contact discovered NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 87,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626181November 19, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated while driving 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. No warnings lights were illuminated. The contact pulled over to the side of the roadway, turned off and restarted the vehicle; however, while attempting to shift into drive the vehicle hesitated and failed to respond as needed. The contact stated that the failure persisted. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626223November 19, 2024
POWER TRAIN
The truck is only three years old with 123,000 miles and the transmission needs to be replaced. I took the truck to Chevy and they said the transmission is bad and they need to replace it. GM and Chevy will NOT cover the cost to replace the transmission or help with any cost. This truck is fairly new and it's a lot that the transmission is already bad. Chevy quoted me $7,990 for new transmission with install.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626272November 19, 2024
UNKNOWN OR OTHER
The 10 speed transmission suddenly downshifts when slowing down. It goes from like 8th to like 3rd suddenly and the rpm’s shoot way up. The wheels do not skid on pavement but will be an issue when the roads get slick here in West Virginia. This is a serious safety concern. This has happened many times since I purchased the truck. The dealer in the past has told me the transmission needs flushed. But now I’m seeing that there is a recall for new transmission software. I would like to have this update please before the roads get slick from snow and ice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625940November 18, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
The back window is leaking water into the cab. Water enters the cab any time it rains or when washing the truck. This water is creating a damp environment by soaking into the back of the seat, the carpet, and the headliner, creating the potential for black mold. Immediately after purchasing the truck, the dealership had me bring it back in so they could fix it. Ever since the repair from the dealership, the window has continued to leak at the same rate that it did before the fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626002November 18, 2024
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed or repaired. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626036November 18, 2024
POWER TRAIN
Transmission continues to lock up while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625386November 15, 2024
STEERING, SUSPENSION, UNKNOWN OR OTHER
I have already sent in one complaint about my vehicle and a recall came out but my vehicle isn't on the list and I know there is something wrong. My steering wheel will lock while driving my transmission sticks sometimes I can steering because my steering wheel acts as if it does not work. I have had horrible vibration since day one I have to get an alignment 2 to 3 times a year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625469November 15, 2024
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 2500. The contact was notified of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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