Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11360684September 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
IT IS TOO BAD I CAN NOT CHECK ALL THAT APPLY! I HAVE THE SAME PROBLEMS AS OTHER PEOPLE LOOSING STEERING AND GETTING THE STABILTRACK MESSAGE AT LOW SPEEDS. WHEN THIS HAPPENS YOU LOOSE ALL POWER AND THE LIGHTS ALL DIM. I ALSO HAVE BEGUN TO NOTICED THAT WHILE DRIVING DOWN THE HIGHWAY IN CRUISE CONTROL ANY TURN OF THE VEHICLE WITH THE STEERING WHEEL KILLS THE CRUISE CONTROL. I ALSO HAVE THE TRAILER, BREAK SYSTEM MESSAGE FLASH RANDOMLY AT LOW SPEEDS WITHOUT A TRAILER OR PULLING ANYTHING THIS IS JUST ANNOYING THE OTHER PROBLEMS ARE MAJOR SAFETY ISSUES!!! I HAVE HAD THIS TRUCK IN THE DEALERSHIP SEVERAL TIMES HAD VERY POOR CUSTOMER SERVICE AND WASN'T EVEN TOLD ABOUT THE RECALLS THAT WERE ON IT. HOWEVER, I DON'T SEEM TO SEE ANY RECALLS FOR THE PROBLEMS THAT I HAVE AND THAT THOUSANDS OF OTHER PEOPLE ARE DESCRIBING WITH THE ELECTRICAL ISSUE AND STABILTRACK AT LOW SPEEDS. I ALSO WANT TO ADD THAT THE REAR SEATBELTS IN THIS VEHICLE ARE COMPLETE JUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360719September 23, 2020
UNKNOWN OR OTHER
PAINT PEELING OFF HOOD, DOORS, TOP OF TRUCK, BED OF TRUCK DOOR FRAMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360410September 22, 2020
ELECTRICAL SYSTEM, STEERING
WHEN DRIVING DOWN THE STREET EVERY TIME I SLOWED DOWN TO DO A TURN OR STOPPED AT A STOP SIGN MY STEERING WHEEL LOCKED UP AND MY TRUCK TURNED OFF ON ITS OWN. IT ONLY DID THIS WHEN I SLOWED DOWN TO TURN AND TO STOP. IT HAPPENED 3 TIMES BACK TO BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355599September 17, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
NUMEROUS INCIDENTS WHILE DRIVING AND MAKING A TURN INTO A PUBLIC PARKING LOT FROM A 55 MPH HWY, ALL POWER WENT OFF, ENGINE DIED AND JUST BEFORE THIS STEERING WAS VERY HARD TO TURN, STABIL TRACK LIGHT HAS BEEN COMING ON. GM DEALER STATED MAYBE BAD BATTERY, I HAD THE NEW BATTERY CHECKED AND IT IS GOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354849September 14, 2020
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING, THE STIBILI-TRAC WARNING LIGHT FLASHED WHILE TURNING THE STEERING WHEEL BEFORE THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. WHILE MERGING INTO TRAFFIC, SEVERAL DASHBOARD WARNING LIGHTS WERE DISPLAYED WHILE THE DOORS ERRONEOUSLY UNLOCKED. THE DRIVER ALMOST LOST CONTROL OF THE VEHICLE DUE TO THE LOSS OF POWER STEERING AND POWER BRAKES. AFTER STOPPING THE VEHICLE AND SWITCHING TO THE PARK POSITION, THE VEHICLE SUDDENLY SHUTOFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER ATLANTIC CADILLAC LOCATED AT 1350 SUNRISE HWY, BAYSHORE, NY 11706, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR DETERMINE THE CAUSE OF THE FAILURES. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353982September 9, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING HOME, A STABILITRAK WARNING APPEARED ON THE DASH AND MY AC/RADIO BEGAN TO STOP BUT RAMPED BACK UP AFTER THE DISMISSAL. ONCE I GOT TO MY STREET, I MADE A LEFT AND THE TRUCK COMPLETED TURNED OFF. MY STEERING WHEEL LOCKED UP, THE WHEEL LOCKED UP, AND THERE WAS NO POWER TO THE VEHICLE. AFTER ABOUT 3 MINUTES, THE VEHICLE LIGHTS TURNED ON AND I WAS ABLE TO GET TO MY DRIVEWAY. I CANNOT IMAGINE WHAT WOULD HAVE HAPPENED IF I WAS ON THE FREEWAY. THERE'S MANY OTHER PEOPLE ON THE WEB THAT HAVE HAD THE SAME ISSUE WITH THIS TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352766September 2, 2020
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS A MESSAGE STATED ACTION REQUIRED, STEERING ASSIST REDUCED, DRIVE WITH CARE APPEARED ON THE INSTRUMENT PANEL. ONCE THE MESSAGE APPEARED, THE VEHICLE LOSS POWER MOMENTARILY, AND THEN RESUMED TO NORMAL OPERATION. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE CONTACT CALLED COULTER BUICK GMC PHOENIX (1202 E CAMELBACK RD, PHOENIX, AZ 85014) WHERE THEY INFORMED HIM THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND CONFIRMED THE INFORMATION PROVIDED BY THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352826September 2, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT A SECOND VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE AND THE DRIVER'S SIDE SEAT BELT HAD MALFUNCTIONED. THE DRIVER'S SIDE SEAT BELT DID NOT SECURE THE DRIVER IN THE SEAT. DURING THE INCIDENT, THE DRIVER SUSTAINED NECK, BACK AND FOOT INJURIES WHICH REQUIRED MEDICAL TREATMENT. THE CONTACT MENTIONED THAT HE HAS HAD SEVERAL NECK AND BACK SURGERIES DUE TO THE COLLISON. THE CONTACT ALSO MENTIONED THAT THE VEHICLE'S SEAT BELTS WERE RECALLED. THE VEHICLE WAS NOT TOWED AWAY AND NO POLICE REPORT WAS TAKEN. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND UNKNOWN LOCAL DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11352382August 31, 2020
UNKNOWN OR OTHER
MY AIR CONDITIONING CONTINUES TO GO OUT AND LEAK OUT THE FLUIDS,I HAVE HAD THE SYSTEM CHECKED AND A LEAK COULD NOT BE FOUND. I LIVE IN AZ.AND NEED COOLING WHILE USING MY VEHICLE. THE LACK OF COOLING CAUSES ME TO GET OVER HEATED AND EVEN CAUSES ME TO BECOME PHYSICALLY ILL, I SHOULD HAVE A GOOD WORKING SYSTEM,I HAVE RESEARCH AND ALL 2014 CHEVY SILVERADO HAVE THE SAME PROBLEM. CLEARLY THIS IS A PROBLEM THAT THE MANUFACTURER IS AWARE OF AND DEALERS DON'T HAVE ANY REPLACEMENT PARTS.I BECOME I'LL EVERYTIME I HAVE TO USE MY TRUCK,ITS 112 DEGREES IN AZ AND I DON'T HAVE AC...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351639August 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
150 MILES AFTER REGULAR SERVICE OF ENGINE LIGHT/ABS/AND STABILTRAK LIGHTS BEING ON, AND AN OIL CHANGE, THE TRUCK STALLED (LUCKILY I WAS IN MY OWN DRIVEWAY). SHORTLY AFTER, THE ENGINE LIGHT, FOLLOWED BY ABS LIGHT CAME ON. SUDDENLY THE SPEEDOMETER GAUGE ACTED WILDLY, THERE WAS A VERY HARD SHIFT. I PUT IT ON CRUISE CONTROL JUST TO HELP THE ENGINE QUIT HARD SHIFTING....CC CANCELLED ITSELF OUT. EVERYTHING SETS BACK TO NORMAL FOR A MINUTE OR LESS AND IT ALL HAPPENS AGAIN, THIS TIME TAKING AWAY POWER STEERING AND A LOUDER "HARD SHIFT". IN THE MEAN TIME, EVERY WARNING I THINK THERE IS WOULD POP UP...."STABILTRAK OFF, STARRING ASSIST REDUCED...ETC". THIS JUST CONTINUES AND SEEMS TO GET MORE AGGRESSIVE, MORE FREQUENT...INCLUDING RESETTING TO NORMAL BRIEFLY EACH TIME. SCHUMACHER BUICK/GM/CHEVY SAID IT COULD BE TCM, OR ECM, OR ANOTHER I CAN'T RECALL. UNHAPPY WITH LACK OF KNOWLEDGE OF ISSUE, AND A "LET'S TRY THIS THEN THIS THEN THIS..", IT HAS PERPLEXED NOT ONE BUT TWO VERY ACCREDITED MECHANIC TEAMS. THE TRUCK HAS 130,000 MILES, AND WAS SERVICED AS IT SHOULD HAVE BEEN BY THE CHEVY DEALER SINCE IACQUIRED IT NEW. IT NEVER HAD ANY SIMILAR ISSUE UNTIL JUST AFTER ITS MOST RECENT MAINTENANCE. THANKFULLY THIS ALL OCCURRED WITHIN MILES OF MY HOME, AS THE ISSUE IS MOST DEFINITELY A THREAT TO ANY HOPES OF SAFETY. TOWING IT, IS THE ONLY WAY TO SAFELY MOVE THAT VEHICLE AFTER EXPERIENCING THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351069August 25, 2020
SEAT BELTS, UNKNOWN OR OTHER
DRIVERS SIDE SEAT BELT WILL NOT CLIP IN. ALSO, CONDENSER & POWER SWITCH ON AC UNIT ALL OF A SUDDEN WENT BAD. ACCORDING TO PURCELL TIRE & AUTO, DESOTO, MO. YESTERDAY. I'VE HAD THIS TRUCK IN THAT SHOP 3 TIMES FOR THE SAME PROBLEM. THIS ALL STARTED ON OR ABOUT AUG. 10TH 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350900August 24, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHEN SLOWING DOWN TO MAKE TURN AC AND RADIO GO OUT, RPMS DIE DOWN, STABLITRAK LIGHT COMES ON AND GOES OFF TRUCK STALLS LOOSE POWER STEERING. THIS STARTED AUG. 10TH AND HAPPENS DAILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350578August 21, 2020
STRUCTURE:BODY
PEELING/FLAKING PAINT PASSENGER REAR DOOR ON THE POST NEAREST THE REAR OF THE VEHICLE. THE TRUCK IS WHITE. 2014 50K MILES GARAGE KEPT. WILL SEARCH THE VEHICLE FOR MORE PAINT ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350580August 21, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I GOT A STABILITRAK FAILURE CHIME AND MESSAGE WITH A REDUCED STEERING ASSIST MESSAGE AND I LOST MY POWER ASSIST FOR A SECOND THEN IT CAME BACK. I WAS FORTUNATE THAT IT WAS JUST MYSELF IN THE TRUCK GOING SLOW AND PULLING INTO A PARKING LOT. I'D HATE TO THINK OF MY WIFE BEHIND THE WHEEL GOING DOWN THE FREEWAY WITH MY GRAND KIDS INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350446August 20, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
STARTED MAKING A TURN AND THE TRUCK INSTANTLY SHUT OFF LEADING TO POWER STEERING LOSS CAUSING ME TO END UP IN THE OPPOSING LANE ALMOST HITTING TWO CHILDREN AND THEIR FATHER ON BIKES. FATHER DIDN'T HAVE MUCH PATIENCE WITH ME TRYING TO EXPLAIN THAT IT WAS A PROBLEM WITH THE TRUCK... FIX THIS ISSUE OR ELSE IT WILL BECOME A HUGE LIABILITY. BUY BACK ALL OF THESE TRUCKS AND CRUSH THEM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11350034August 18, 2020
ENGINE
THE CATALYTIC CONVERTERS LEAK CAUSING REDUCED POWER AND EXHAUST FUMES TO ENTER CAB. ESPECIALLY WHEN STOPPED THIS CAN CAUSE NAUSEA AND DIZZINESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350095August 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING THROUGH A PUBLIC PARKING LOT, AT A SLOW TURN THE TRUCK STOPPED DEAD. NO POWER, BARELY WAS ABLE TO STOP WITHOUT HITTING PARKED VEHICLES. TO MAKE IT EVEN MORE DANGEROUS THAN IT ALREADY WAS, ANOTHER CAR ALMOST HIT ME BECAUSE OF MY SUDDEN STOP. I WAS THEN TRAPPED IN MY PICKUP. WINDOWS AND DOORS WOULD NOT OPEN. NO RESPONSE FROM TURNING THE KEY. THIS IS THE SECOND TIME ITS HAPPENED AND BOTH WERE AT LOW SPEEDS. THE FIRST TIME I THOUGHT IT WAS MY ERROR. I LOOKED IT UP ON SOCIAL MEDIA AND FOUND MANY OTHERS HAD THE SAME PROBLEM. SOME PEOPLE SAID NO RECALL ON SUCH A 'COMMON' AND UNSAFE PROBLEM, ANOTHER SAID THERE WAS A RECALL OPEN. I WAS TOLD BY GM HEADQUARTERS NO RECALL. TOLD BY SERVICE MGR AT THE DEALERSHIP, TOLD ME THERE IS A RECALL ISSUED. ONLY AFTER I BROUGHT IT TO THE DEALERSHIP, THEY TELL ME IT'LL COST ME $364. I ASKED ABOUT WHAT HE TOLD ME ONLY 3 DAYS EARLIER OF THE RECALL, HE THEN DENIED IT. WITH THE SEVERITY OF THE PROBLEM AND THE NUMBERS OF PERSONS WHO COMPLAINED, I WOULD THINK THIS SHOULD BE AT CHEVY'S EXPENSE. I WILL BE TAKING THE TRUCK ON VACATION THE END OF THE MONTH. IF SOMETHING SHOULD HAPPEN, I'VE INSTRUCTED OUR TWO CHILDREN TO SECURE A GOOD LAWYER AND OPEN A WRONGFUL DEATH/INJURY SUIT. I WILL HAVE DOCUMENTATION OF THE INFORMATION I REVIEWED THROUGH SOCIAL MEDIA COMMENTS ALONG WITH THIS COMPLAINT AND THE REPAIRS BY THIS 'CERTIFIED' DEALERSHIP AT THEIR READY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349845August 17, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
LOSS OF POWER TO VEHICLE WHEN MAKING TURNS AT LOW SPEEDS ON CITY ROADS, IN PARKING LOTS, AND ON AND OFF HIGHWAYS, YOU HAVE TO PLACE VEHICLE IN PARK AND TURN BACK ON. STEERING ASSIST AND STABILITRAK HAS BEEN BECOMING DISABLED ON A REGULAR BASIS ALONG WITH THE STEERING WHEEL BEING JERKED OUT OF MY HANDS WHILE MAKING TURNS ON CITY STREETS, IN PARKING LOTS, AND ON AND OFF THE HIGHWAY. SERVICE STABILITRAK AND STEERING ASSIST MESSAGES ARE DISPLAYED DURING THESE TIME HOWEVER DO NOT LEAVE A CHECK ENGINE LIGHT NO TO BE SCANNED. GM DEALER STATES THEY ARE NOT ABLE TO DUPLICATE THE ISSUE AND ARE NOT ABLE TO FIX IT. THIS IS A SAFETY CONCERN FOR ME AND OTHER DRIVERS ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349955August 17, 2020
ELECTRICAL SYSTEM, STEERING
LOSS OF POWER AND STEERING WHEN PARKING, TURNING THE STEERING WHEEL AND WHEN PUSHING ON THE BRAKE PEDAL WHEN MAKING TURNS ATSTOP SIGNS OR AT TRAFFIC LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349668August 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING IN REVERSE I WILL LOSE POWER STEERING AND STABILITY CONTROL WARNING COMES ON. THIS HAS BEEN HAPPENING FOR MONTHS NOW. TODAY WHILE DRIVING WHEN I PUT MY BLINKER ON THE STABILITY CONTROL WARNING WENT ON MY LIGHTS DIMMED AND TRUCK WAS SHUTTING OFF BUT THEN CAME BACK ON. WHEN TURNING THE STABILITY CONTROL CAME ON AND MY VEHICLE COMPLETELY SHUT OFF WHILE DRIVING. IF I WASN'T GOING DOWN A LOW TRAFFIC STREET I WOULD HAVE CRASHED. WHEN DRIVING AT NIGHT WITH THE AC ON WHEN GETTING ON MY BRAKES THE HEADLIGHTS DIM STEERING WHEEL WILL LOCK UP AND THE STABILITY CONTROL WILL COME ON AND TRIES TO KILL THE MOTOR. THIS FOR THE MOST TIME HAPPENS WHEN GETTING IN MY DRIVEWAY, TODAY WAS THE FIRST TIME IT HAPPENED WHILE DRIVING AT HIGHER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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