Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

#11599203July 5, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
As I stopped at a red light, I received a message on my instrument panel to “push state”. I noticed my RPMs were at 0 and my vehicle was in neutral. I attempted to shift into drive, but received the same message again. I already had my foot on the brake as I was stopped, so I pushed the start button. The vehicle began its normal startup sequent and my RPMs return to normal. I shifted into drive and was able to continue to where I was headed. At no time did I ever shift the vehicle into neutral or turn it off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599325July 5, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
When pulling trailers I frequently get warning to check trailer wiring. I have gotten this warning with every trailer I have towed to include, my travel trailer(camper), livestock trailer, car hauler trailer and enclosed cargo trailer. It is intermittent but frequent. I am unsure if trailer brakes will engage during this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598750July 4, 2024
UNKNOWN OR OTHER
Side mirrors are loose at pivot point, driving at highway speed can blow them closed to the window causing a lack of visibility and requiring me to exit and pull the mirrors back out. Extensive research has not revealed a solution, I have inquired with my dealer, they will not follow up. This has happened several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598376July 2, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed and towing a trailer, the trailer brake lights became inoperable. The service trailer brake system warning light was illuminated. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the trailer was replaced with another trailer; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597985July 1, 2024
POWER TRAIN
Issues with transmission when taking off at times stays on 2 or 3 gear. When arriving at a yield/ stop and take off again gives a kick/ jerk when take off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598064July 1, 2024
UNKNOWN OR OTHER
Trailer brake controller repeatedly failed. The TBC would turn on and off randomly, the trailer we were towing then had no trailer brakes. This has aTSB associated with it, but this is a safety issue and should be a safety recall. The TSB is 23-NA-149. I am a mechanical engineer and my wife is a software engineer and we spent many hours troubleshooting this on the road away from home. GM must be compelled to elevate this to a Recall as the condition of no trailer brakes can lead to a crash and deaths. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594069June 12, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Back up camera and other cameras intermittently stop working and an error pops up on the screen. Could be a safety issue when reversing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593313June 9, 2024
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
Charging system failed The system failed with no warning, we were traveling on a country curvy road and about to descend a grade. With the charging system failure, the truck lost power to brakes and steering. It's at the dealer, being inspected etc. No warning lights or message until the failure occured, then a battery light appeared and a charging system failed message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592556June 5, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
The cluster that makes my dash gauges visible has failed and malfunctioning. The safety concern is that I cannot see my speed, my tire pressure, mileage, and I will not be able to see if there are other issues wrong with my vehicle since the entire dash gauges are not visible. The system is not resetting while driving and I lose power when it does that. I have to guess when to put gas or put the risk of myself and other drivers of my vehicle stalling out in the middle of a highway. The issue has been inspected by a dealer during an oil change and they even left a note for me that they were unable to reset my oil mileage because the system is not working. The dealership performed a system test and performed an update and they confirmed that did not fix the cluster issue. There were no warnings before this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591995June 2, 2024
TIRES, TIRES:SIDEWALL, TIRES:TUBE
Tire: 275/60R20 I was driving at the top of Bay bridge, MD and the rear tire just blew up and automatically messaged came on the gauge cluster and my phone that there’s 0psi in the tire so I had to stop on top of the bridge and put a spare on which was quite dangerous but I had no choice because I couldn’t drive on the rim, tow truck showed up and helped me, I had only couple ladders on the back so there was almost no additional weight on the tires and at only couple months old vehicle with only 4,900 miles this should’ve happened. I automatically went to the dealership that I bought the truck and showed them the picture where it happened and what exactly happened and at first they wanted me to pay for the tire but I insisted that they will have to replace it for free because they sold me a vehicle with defective tire so days later they did install a new tire as a one time courtesy they said, but I did check on this tire and there’s a 3yr free replacement warranty if it’s a defective tire but the dealer didn’t tell me that, so now I wonder if any of my other tires will have the same defect?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591480May 30, 2024
UNKNOWN OR OTHER
Rear back up camera and front camera only work intermittently. This is concerning when backing up in congested areas such as busy parking lots and backing out of driveways. The dealership has been made aware of the issue, but I have not had time to take the truck in to get assessed. The only warning I get is a blank screen with a ‘X’ and a camera icon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590883May 27, 2024
STRUCTURE:BODY
The interior of the updated 2022+ Silverado 1500 and 2024+ HD Silverado has multiple chrome surfaces lining various components of the dash and center console. When operating the vehicle during daylight hours, the reflectivity of the chrome reflects sunlight and directs glaring light into your eyes at various angles. This glaring and dazzling light reflection causes a direct blinding irritation to the driver that interferes with visibility outside of the vehicle and reduces the driver's ability to safely identify and react to changes in the roadway or surrounding traffic. This is an issue that is widely reported by a multitude of owners across online forums and social media groups.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589351May 17, 2024
POWER TRAIN
Occasionally, after starting engine and applying brake pedal to shift into drive from park, engine rpm increases to over 1500rpm, and with full brake pedal applied rear wheels will spin while front brakes remain engaged and front wheels remain stationary. This has happened in a parked garage and rear wheels spun on dry concrete. Adding additional brake pedal pressure did not stop rear wheels from turning. This could result in a very dangerous situation and cause the vehicle to surge forward with little warning to driver allowing the vehicle to strike an object or bystander. When this occurred, brake pedal was firmly pressed and foot was completely off of the accelerator pedal. Each time this occurred I had to quickly shift vehicle into park to correct the situation. When shifted into park, the transmission parking pawl could be heard ratcheting. It is my belief that if four wheel drive was engaged, vehicle would move and overpower brakes when this occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585777April 29, 2024
SERVICE BRAKES
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brake failed to function as intended. The contact stated that the failure occurred while a trailer was connected to the truck. The vehicle was taken to the dealer; however, the contact was informed that there was no resolution. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585114April 25, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
While towing our camper that has solar power our trailer brakes would randomly disconnect. Sometimes for a few seconds but several times for several minutes. After checking all wiring, doing some research and trial & error we discovered that it is a problem with the truck and the solar on the camper that is making the brakes disconnect. This happens randomly but quite often and it happened to us several times while towing in the mountains of Colorado. It is definitely a safety hazard to not have the trailer brakes. We have towed the same camper with other trucks including the 2023 Chevy that we owned before this truck and have never had a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585043April 24, 2024
SERVICE BRAKES
I have been going through a nightmare with my new 2024 Silverado 2500HD with the trailer brake that randomly connects and disconnects. My wife and I live Part-time in our 5th wheel RV and pull it on average once a week as we move from place to place for 6 mo out of the year. The issue is very random and we have had the truck at two different dealers to try and solve the problem. The Truck dealers point to the RV Mfg and the RV Mfg point to the truck Mfg. After doing quite a bit of searching, I found a GM tech bulletin GM 6379278 in regards to this issue so I now see on the internet and youtube many others are having the same issue. This appears to be quite the life threatening issue that can easily end badly. They talk about a solar pkg or generating package causing this problem, I have neither. The bulletin is applicable to 2024 3500's and 2500's
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583679April 17, 2024
VISIBILITY/WIPER
Wiper totally quits working when using it. May start again and may not. So far dealer has not fully solved problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582437April 11, 2024
EXTERIOR LIGHTING
The lower portion of both headlights frosts on the inside of the lamp at temps below freezing. The frosting limits the projection of the beam at night. This problem must be corrected through a recall. GMC has a BULLETIN on this problem, but does not offer a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582079April 10, 2024
POWER TRAIN, STEERING, SERVICE BRAKES
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580125March 29, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving with a travel trailer attached to the vehicle, the braking system intermittently failed to operate while depressing the brake pedal. The contact stated that the "Check Trailer Wiring" message was displayed on the instrument panel and then followed by the "Trailer Brakes Connected," message. The vehicle had been taken to a dealer; however, no defect was found with the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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