Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#11012750August 4, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
DIESEL EXHAUST FILTER (DEF) AND FLOW REDUCTION TUBE ON DURAMAX LML ENGINE. FAUTLY DEF REQUIRES EXTREMELY HIGH TEMPERATURES TO CLEAN - OR REGENERATE - CAUSING THE DEF AND REDUCTION TUBE TO FAIL. HIGH TEMPERATURES ARE A FIRE HAZARD TO VEHICLE AND GRASS OR OTHER TERRAIN OVER WHICH THE TRUCK IS PARKED. GM NO LONGER MANUFACTURES THE REDUCTION TUBE, GM PART NUMBER 25960609 FORCING THE CONSUMER TO WAIT FOR GM TO MAKE PART ON SPECIAL ORDER BASIS - OVER 30 DAYS - OR FORCE CONSUMER TO REMOVE DEF OR MAKE OTHER FABRICATION, ORDER TO OPERATE THE VEHICLE. GM IS AWARE VIA CUSTOMER SERVICE AND DEALER COMPLAINTS THAT THE LACK OF PART 25960609 AVAILABILITY IS A NATION-WIDE PROBLEM AND HAS A HIGH FAILURE RATE. GM STOPPED PRODUCTION AS A COST SAVING MEASURE. THE DURAMAX LML ENGINE IS IN SERVICE MOSTLY AS COMMERCIAL VEHICLE FLEET. THUS, THERE IS A HIGH PROBABILITY OF UNSAFE FABRICATION IN ORDER TO RESTORE VEHICLE OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012592August 3, 2017
UNKNOWN OR OTHER
THE DASH IS CRACKING NEAR THE INSTRUMENT CLUSTER AND NEAR THE AIR BAG. I USE A SUNSCREEN, BUT THIS SEEMS TO BE A COMMON ISSUE. THIS IS TOO EXPENSIVE AND WELL TAKEN CARE OF A VEHICLE. I WORRIES ME THAT THERE MAY BE SOME SAFETY ISSUES WITH A CRACKED PLASTIC DASH IN CASE OF ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012033August 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011689July 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BACON AUTO COUNTRY INC., LOCATED AT 1033 N JACKSON ST JACKSONVILLE, TX 75766) WHERE IT WAS CONFIRMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/13/17 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011294July 28, 2017
POWER TRAIN
ELKINS CHEVROLET OF MARLTON, NJ REFUSES TO COVER SERVICE FOR AN ITEM THAT WAS RECALLED. THE DEALERSHIP CLAIMS TO HAVE ALREADY RECALLED THE VEHICLE AND MITIGATED THE ISSUE BY INSTALLING A STYROFOAM TUBE AROUND THE PART IN QUESTION. HOWEVER, IF THE TUBE WAS INSTALLED IT FAILED AND THE TRANSMISSION MAY BE AFFECTED. I AM CURRENTLY LEFT TO COVER THE COST OF THIS WHILE THE DEALERSHIP REFUSES TO ACKNOWLEDGE THE ISSUE DESPITE THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010037July 21, 2017
VEHICLE SPEED CONTROL
2011 DURAMAX DIESEL SILVERADO 2500. WHEN CHANGING LANES IN LAKE TAHOE IN HEAVY TRAFFIC ENGINE SUDDENLY WENT FULL THROTTLE. I STOOD ON BRAKES WITH BOTH FEET AS THE TRUCK WAS BURNING RUBBER AND NEARLY REAR ENDED A HANDICAPPED VAN. I SHUT THE ENGINE OFF AND THE TRANSMISSION SLAMMED TO A LOWER GEAR. ONCE I LET TRAFFIC CLEAR AND RE-STARTED THE COMPUTER RESET AND THE THROTTLE WAS FINE. I MANAGED TO HOOK UP MY RV AND HEAD HOME BUT WAS CAREFUL NOT TO ACCELERATE VERY HARD HOPING IT WOULD NOT HAPPEN AGAIN. TRUCK IS NOW IN A LOCAL DIESEL REPAIR SHOP BEING EVALUATED. ENGINE WAS REVVING CLOSE TO 5,000 RPM. THOUGHT FOR SURE WE WERE ABOUT TO GET IN A SERIOUS ACCIDENT OR HIT SOME PEOPLE AS THERE WAS VERY HEAVY VEHICLE AND PEDESTRIAN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005403July 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PREMIER CHEVROLET OF BUENA PARK (6195 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 868-4044) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003836July 8, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL THE DASH IS CRACKED IN TWO LOCATIONS, AT PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER FOR NO APPARENT REASON. VEHICLE IS IN EXCELLENT CONDITION OTHERWISE. THERE MAY BE A SAFETY ISSUE DUE TO THE PROXIMITY TO THE PASSENGER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002530June 30, 2017
STEERING
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 15 MPH, THE KNUCKLE ASSEMBLIES FRACTURED AND FELL OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN CHEVROLET DEALER IN AUBURN, WA WHO STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002404June 29, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL. FOR THE PAST YEAR PLUS, THE DEALER (PARADISE/CADILLAC) IN TEMECULA CA. HAS REFUSED TO REPAIR THE AIRBAG AND INFLATOR ON RECALL. MY VEHICLE HAS BEEN GIVEN HIGH PRIORITY BECAUSE OF ITS AGE AND HIGH TEMPERATURE WHERE I LIVE. I STOP DRIVING IT BECAUSE OF FEAR FOR MYSELF AND FAMILY. IT ONLY HAS 24,500 MILES IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001313June 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FRANKLIN, NC DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995510June 16, 2017
AIR BAGS
THERE IS A CRACK ON THE DASH THAT RUNS ALONG THE COMPARTMENT HOUSING THE PASSENGER SIDE AIR BAG. THIS CRACK COULD POTENTIALLY TEAR THE AIRBAG UPON DEPLOYMENT MAKING IT USELESS IN THE EVENT OF A CRASH. THE DEALERSHIP INFORMED ME THIS WAS A COMMON OCCURRENCE AND IT COULD BE REPLACED BUT THAT THE REPLACEMENT MAY CRACK DUE TO BODY SHIFTING DURING OPERATION AND SUN EXPOSURE. NOW THE DASH IS BEGINNING TO CRACK IN OTHER PLACES (STRESS FRACTURES). NOT SURE WHEN THESE CRACKS STARTED WHETHER THE VEHICLE WAS IN MOTION OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995641June 16, 2017
AIR BAGS, UNKNOWN OR OTHER
"TAKATA RECALL" AIRBAG LIGHT TAKES OVER INSTRUMENT INFORMATION CLUSTER.THERES NO INFORMATION ON WHEN TO BE REPAIRED OR WHEN THE AIRBAG WILL BE REPLACED.2) DASHBOARD CRACKED AND GROWING NEAR PASSENGER AIRBAG .I NEVER USED ARMOR ALL ETC...CONCERNED ABOUT THE WIRING UNDERNEATH.TRUCK CURRENTLY HAS 80000 MILES .NORMAL USE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994448June 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TALLAHASSEE GMC,TALLAHASSEE, FL 32309) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993499June 6, 2017
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKED AROUND AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991162May 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. ADDITIONALLY, THE CONTACT STATED THAT THE MANUFACTURER'S PHONE LINE WAS NOT WORKING PROPERLY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990481May 18, 2017
UNKNOWN OR OTHER
DASHBOARD CRACKED AT FORWARD EDGE OF PASSENGER AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986144May 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10982977May 2, 2017
UNKNOWN OR OTHER
DASH HAS SEVERAL CRACKS THROUGH OUT, ABOVE THE GLOVE BOX AND NOW IT'S ABOVE THE RADIO. IT STARTED OUT WITH A SMALL CRACK ABOVE THE GLOVE BOX AND CONTINUING IN OTHER LOCATIONS. A COUPLE OF THE CRACKS HAPPEN WHILE THE TRUCK WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981435April 29, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ONE NIGHT ON THE WAY HOME FROM WORK, I WAS DRIVING 60MPH AND ALL OF THE SUDDEN MY TRUCK HYDROPLANED. I MANAGED TO GET THE TRUCK STRAIGHT AND REGAIN CONTROL OF THE VEHICLE. ABOUT A WEEK LATER, AS I'M HEADING HOME ALL OF THE SUDDEN MY ABS, BRAKE, AND TRACTION CONTROL LIGHTS ALL ILLUMINATED. THE DIC READS SERVICE STABILITRAK AND SERVICE TRACTION CONTROL, THEN IT WILL DISPLAY STABILITRAK OFF AND TRACTION CONTROL OFF. I HAD THE CODES READ AND MY TROUBLE CODE WAS P069E - FUEL PUMP CONTROL MODULE REQUESTED MIL ILLUMINATION AND U0073 - CONTROL MODULE COMMUNICATION BUS A OFF. ALL THOSE LIGHTS MENTIONED ABOVE HAVE BEEN ON FOR ABOUT A MONTH. I LOOKED UP INFORMATION ABOUT THE FPCM AND FOUND OUT ABOUT GM RECALL 14515, I ENTERED MY VIN BUT THE ONLY RECALL THAT CAME UP WAS FOR THE TAKATA AIRBAG RECALL. AS I READ THROUGH THE 14515 RECALL, I FEEL MY TRUCK IS AFFECTED BY IT BECAUSE, WHILE DRIVING THE TRUCK MY SPEEDOMETER JUMPS ALL AROUND AND IS NOT STABLE. ALSO, WHEN I TRY TO ACCELERATE, IT FEELS LIKE THE ENGINE STALLS AND THERE'S NO POWER THERE. OTHER TIMES, IT WILL DOWN SHIFT TO INCREASE RPMS, BUT THEN SOON SHIFT GEARS INTO A HIGHER GEAR THEN SHIFT BACK INTO A LOW GEAR AND REPEAT THIS UNTIL I LET OFF THE PEDAL. MY TOW HAUL MODE WILL NOT STAY ENGAGED, CRUISE CONTROL WILL NOT STAY ENGAGED, AND MOST OF THE TIME MY TRUCK WON'T EVEN START WHEN TRYING TO USE THE REMOTE START, INSTEAD LIGHTS JUST FLASH AS I'M HOLDING DOWN THE START BUTTON ON THE KEY FOB. THE TRUCK FEELS REALLY SLUGGISH ALMOST LIKE THERE'S NO POWER, IT SEEMS LIKE IT HUNTS FOR THE RIGHT GEARS WHILE DRIVING. OVERALL IT JUST FEELS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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