Chevrolet Silverado Complaints (2009)

592 consumer complaints on file.

#10641785October 6, 2014
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE AIR CONDITIONER TURNED OFF WARNING INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632356September 11, 2014
AIR BAGS
TL* THE CONTACT WAS OPERATING A 2009 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE COMPANY VEHICLE WAS STATIONARY WHEN A SECOND VEHICLE CRASHED INTO ITS REAR. AS A RESULT, THE CONTACT'S COMPANY VEHICLE CRASHED INTO THE REAR OF A THIRD VEHICLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS FAILED TO DEPLOY ALTHOUGH THE DISPLAY MESSAGE INDICATED THAT THE AIR BAGS HAD DEPLOYED. THE DRIVER AND THREE PASSENGERS ALL SUFFERED VARIOUS HEAD, BACK, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 68,000.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10630587September 4, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED UPON WALKING TO THE VEHICLE, THE CENTER HIGH MOUNT STOP LAMPS ILLUMINATED INDEPENDENTLY. THE CONTACT ATTEMPTED TO START THE ENGINE AND THE VEHICLE FAILED TO START. THE CONTACT THEN TOWED THE VEHICLE TO THE DEALER. THE TECHNICIAN STATED THAT THE UNDER HOOD FUSE BLOCK HAD SHORTED OUT AND TWO WIRING CONNECTORS FOR THE WIRING HARNESS HAD BURNED INSIDE THE BLOCK. AS A RESULT, THE FUSE BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630400September 3, 2014
AIR BAGS, STRUCTURE
DASH BOARD CRACKED AT PASSENGER SIDE AIRBAG, CONCERNED ABOUT SAFETY OF PASSENGER IF BAG DEPLOYS IMPROPERLY DUE TO THIS COMPROMISED DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627159August 21, 2014
STRUCTURE
MY CHEVY TRUCK IS A C1500.I ALSO HAVE A CRACK IN THE DASH ABOVE MY PASSENGER SIDE AIR BAG ON THE DASH.I NOTICED IT WHEN MY TRUCK ONLY HAD 10,000 MILES ON IT. IT'S NOT FROM THE SUN BECAUSE MY TRUCK STAYS IN THE GARAGE.IT SEEMS THERE ARE MANY OF US THAT HAS THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626145August 18, 2014
ELECTRICAL SYSTEM
KEY COMES OUT OF THE IGNITION WHILE TRUCK IS RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625735August 16, 2014
UNKNOWN OR OTHER
REAR PASSENGER DOOR LOCK DOES NOT LOCK OR UNLOCK ON 2009 CHEVY SILVERADO. WHILE DRIVEING THE GRAND KIDS TO SCHOOL THE REAR DRIVER SIDE DOOR OPENED WHILE GOING AROUND A CORNER. THE GRANDSON DID ADMIT THAT HE HAD HIS HAND ON DOOR HANDLE. COME TO FIND OUT THAT THE DOOR LOCK HAS FAILED ON THIS DOOR. WE ARE LUCKY THAT WE INFORNCE THE SEATBELT RULES OR THIS WOULD HAVE BEEN A REAL ACCIDENT. I CONTACTED GM AND HAD THE VECHILE LOOKED AT. THE DOOR LOCK MOTOR HAS FAILED AND THE DELAER TOLD ME THAT IT IS A KNOWN PROBLEM AND THEY HAVE CHANGED 100'S OF THEM. I CONTACTED GM AND OPENED A CASE BUT GM SAID THAT THEY WILL NOT ADDRESS THE PROBLEM. ANOTHER LOCK HAS FAILED AND AGAIN GM WILL NOT ADMIT THAT THERE IS A PROBLEM WITH THE DOOR LOCKS. I SEE THAT THERE ARE 1000'S OF POSTS ON THE WEB ABOUT FAILED DOOR LOCKS ON THIS YEAR VECHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619299August 6, 2014
STRUCTURE
WHILE DRIVING DOWN THE HIGHWAY, HEARD A NOISE AND THEN NOTICED THE DASH ABOVE THE AIRBAG HAD DEVELOPED AN OBVIOUS CRACK THAT IS APPROXIMATELY 1 INCH LONG. UPON CLOSER INSPECTION OF THE DASH, NOTICED THAT THERE IS ALSO A HAIRLINE CRACK IN THE DASH ABOVE THE AIRBAG APPROXIMATELY 4 INCHES TO THE RIGHT OF THE FIRST NOTICED CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617648July 30, 2014
STEERING
I BOUGHT THIS TRUCK USED FROM A CHEVY DEALER. IT STEERS BADLY. CONSTANT NEED TO OVER CORRECT. HIGH TURNING RESISTANCE AT ANY SPEED. THE DEALERS MECHANIC DROVE IT AND SAID NOTHING WRONG. NOT ABLE TO GREASE BALL JOINTS. SOMETHING DRAGGY OR LOW PUMP PRESSURE, ETC. THIS TRUCK IS TIRING TO DRIVE AND NOT SAFE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615194July 21, 2014
FUEL/PROPULSION SYSTEM
ON THREE SEPARATE OCCASIONS THE FUEL GAUGE ON MY 2009 SILVERADO READ FULL, WHEN IT WAS ACTUALLY NEAR EMPTY. THE FIRST TIME WAS DRIVING THROUGH THE DESERT ON HWY 395 IN CALIFORNIA. THE OUTSIDE TEMPERATURE WAS OVER 100 DEGREES. I KNEW I HAD DRIVEN TOO FAR FOR THE GAUGE THE BE CORRECT. THERE ARE VERY FEW GAS STATIONS ON THAT ROAD. THE SECOND TIME IT HAPPENED WAS ON THE SAME ROAD A YEAR LATER DRIVING THROUGH THE DESERT. I FINALLY REALIZED THE PROBLEM WAS THE HEAT, WHEN IT HAPPENED AT MY HOME TOWN IN JAMUL, CA WHEN IT WAS OVER 100 DEGREES. THE LOW FUEL WARNING NEVER CAME ON AND THE GAUGE SAID FULL. I TURNED THE TRUCK ON AND OFF AND IT STILL SAID FULL. THE GAUGE CORRECTED AFTER I ADDED FUEL. I INQUIRED AT THE DEALER IF THERE WERE ANY RECALLS AND THEY SAID THERE WAS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608089July 3, 2014
STRUCTURE
2009 CHEVROLET SILVERADO WITH 15000 MILES. TWO CRACKS ON DASH ONE BY PASSENGER SIDE AIRBAG, AND ONE RIGHT ABOVE GAUGE CLUSTER(SPEEDOMETER). VERY COMMON ON THESE TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605154June 23, 2014
AIR BAGS
THE PROBLEM; SERVICE AIR BAG ILLUMINATES AND SHOWS UP IN THE MESSAGE CENTER. WENT TO CHEVROLET DEALER AND THEY TRIED TO CLEAR THE CODE WITH THE READER AND NO LUCK. THEY DON'T KNOW WHERE TO START, IT COULD BE ANYTHING THEY SAID. I DON'T WANT TO DUMP THOUSANDS OF DOLLARS TO RESEARCH A PROBLEM THEY DON'T KNOW IF THEY CAN CURE. HAS ANYONE ELSE EXPERIENCED THIS ISSUE? 2009 CHEVROLET 2500HD DIESEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596439June 5, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FUEL SYSTEM CONTROL MODULE WAS REPLACED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER, WHO REPROGRAMMED THE PCM SOFTWARE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594337May 27, 2014
SERVICE BRAKES
EXTREME CHATTERING OF THE REAR BRAKES UPON APPLICATION WAS OBSERVED BY THE OWNER/DRIVER, INCLUDING LOCK-UP OF THE REAR WHEELS (EVEN THOUGH ABS EQUIPPED). THE VEHICLE WAS TAKEN TO THE AUTONATION CHEVROLET SUPERSTITION SPRINGS DEALERSHIP (6330 E. SUPERSTITION SPRINGS BLVD, MESA, ARIZONA 85206) FOR INSPECTION AND REPAIR (SELLING DEALER). THE DEALERSHIP INFORMED THE OWNER THAT BOTH REAR BRAKE SLAVE CYLINDERS HAD FAILED AND LEAKED HYDRAULIC FLUID ONTO THE LININGS. THIS LEAKAGE HAD CAUSED THE STICKING OF THE LININGS TO THE BRAKE DRUMS AND RESULTING CHATTERING/LOCKUP OF THE BRAKES. POST REPAIR, THERE HAVE BEEN NO FURTHER ISSUES IN THE LAST 3000 MILES OF USE. THE REPAIR WAS AT THE EXPENSE OF THE CUSTOMER. AS THIS OCCURRED AT 36094 MILES AND FOUR YEARS OF SERVICE IN RESIDENTIAL USE, I CONSIDER THIS A PRODUCT FAILURE DUE TO SOME FORM OF MANUFACTURING AND/OR INSTALLATION DEFECT WITH THE BRAKE SLAVE CYLINDERS. IN 40+ YEARS OF AUTOMOBILE OWNERSHIP OF MANY BRANDS WITH MILEAGES INTO THE 140K+ RANGE, I HAVE NEVER HAD A SLAVE CYLINDER FAILURE, NOR HAVE I EVER HEARD OF A DUAL FAILURE. THIS WAS THE SAME COMMENT BY THE SERVICE TECHNICIAN AT THE DEALER. PLEASE INVESTIGATE, OR AT A MINIMUM, ADD THIS TO YOUR WATCH LIST DATABASE. I REVIEWED THE NHTSA'S WEBSITE LIST OF DEFECTS, BUT FOUND NOTHING REGARDING THIS TYPE OF INCIDENT. THE FACT THAT IT WAS A DUAL COMPONENT FAILURE AND COULD HAVE RESULTED IN AN ACCIDENT IF HARD BRAKING HAD BEEN REQUIRED BY THE OPERATOR, THE MANUFACTURER SHOULD BE MADE AWARE OF THE ISSUE. I ATTEMPTED TO DO SO PERSONALLY, BUT FOUND THE EXPERIENCE UNSATISFACTORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588956May 16, 2014
SERVICE BRAKES
USED THE VEHICLE FOR VACATION IN 2011 AS IT WAS JUST 1 YEAR OLD. VERY LITTLE BRAKE PED LEFT GOING DOWN HILL. GOING DOWN HILL AND STEP ON THE BRAKE AND THERE WAS A BAD VIBRATION AND GROWLING NOISE FROM THE BRAKES. I HAD IT CHECKED AND THE DEALER GROUND THE BRAKE ROTORS. THIS NEVER SOLVED THE PROBLEM, SO THEY REPLACED THE ROTORS. THIS SOLVED THE PROBLEM FOR THE WARPED ROTORS FOR A WHILE. NOW THE PROBLEM STARTED AGAIN WITH 23000 MILES AND ONLY GROWLS AND VIBRATES WHEN GOING DOWN HILL WHERE YOU HAVE TO STEP DOWN A LITTLE HARDER. HAD IT CHECKED OUT AGAIN AND THEY SAY THE ROTORS ARE WARPED AGAIN. I REPLACED THE ROTORS AND PUT NEW BRAKE PADS ON AND THE PROBLEM IS STILL THERE. I DO NOT DRIVE THE VEHICLE HARD AND ONLY ABOUT 4000 MILES PER YEAR. WHATS CAUSING THE BRAKE ROTORS TO KEEP WARPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588548May 15, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WAS JUST LEAVING FUNERAL AND STARTED VEHICLE THEN SERVICE TRACTION CONTROL, SERVICE STABILITRAK, TRACTION CONTROL OFF, STABILITRAK OFF, LOSS OF CONTROL NOTICED DISPLAYED. TRIED TO DRIVE BUT EXPERIENCED BUCKING AND DRASTIC POWER LOSS. TOOK TO DEALER WHO SAID FAILURE WAS DUE TO FAULTY THROTTLE POSITION SENSOR - A PROBLEM HE INDICATED WAS RECURRING FOR THAT VEHICLE. LUCKILY HE SERVICED UNDER VEHICLE WARRANTY. BUT DISAPPOINTING TO SEE AT LESS THAN 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588767May 15, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
SEVERAL TIMES WHILE DRIVING AT VARIOUS SPEEDS THE STABILITY CONTROL WARNING LIGHT WOULD FLASH, THE DOOR LOCKS WOULD CYCLE AND THE GAUGES WOULD STOP WORKING. AFTER A FEW SECONDS THE WARNING LIGHT WOULD GO OFF AND THE TRUCK WOULD RETURN TO NORMAL. *TR I TOOK THE VEHICLE TO THE DEALER AND I WAS INFORMED THAT BOTH BATTERY CABLES HAD HIGH RESISTANCE AND NEEDED TO BE REPLACED. IT IS RIDICULOUS THAT BATTERY CABLES NEED TO BE REPLACED AT 62000 MILES. THE SERVICE ADVISER MADE A COMMENT THAT THIS WAS A COMMON PROBLEM BUT IT USUALLY HAPPENS WHILE THE VEHICLE IS STILL UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588049May 13, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S AND PASSENGER'S SIDE CURTAIN AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT BOTH AIR BAG SENSORS CORRODED WHICH CONTRIBUTED TO THE UNEXPECTED DEPLOYMENT. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586092May 2, 2014
ELECTRICAL SYSTEM
USED THE TRUCK AND PARKED THE TRUCK WITH NO PROBLEMS. THEN THE TRUCK SAT FOR 1DAY AND HAD HEAVY RAIN STORMS COME THROUGH THE AREA. THEN WENT TO USE THE TRUCK AND WHEN I WENT TO START IT UP THE TRUCK WOULD NOT TURN OVER DEAD AND HAD A STRONG SMELL PLASTIC BURNING WITH THE CARGO LIGHT STAYING ON .CHECK THE CIRCUIT BOARD UNDER THE HOOD AND FOUND THAT SOME OF THE FUSES HAD MELTED .NO OTHER PROBLEM WITH THE TRUCK UNTIL NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584110April 22, 2014
AIR BAGS
VEHICLE WAS PARKED FOR THE DAY WHILE I WORKED. ENTERED AND STARTED VEHICLE, THE VEHICLE MESSAGE CENTER INDICATED "SERVICE AIRBAGS" MESSAGE. THE MESSAGE WOULD COME AND GO WHICH MADE IT DIFFICULT FOR THE DEALER TO DETERMINE THE PROBLEM. IN NOVEMBER OF 2013 THE SERVICE AIRBAG MESSAGE STAYED ON, TOOK VEHICLE IN AND HAD THE FRONT PASSANGER SIDE AIRBAG SENSOR REPLACED. THIS RESOLVED THE PROBLEM. ONE MONTH LATER (DECEMBER 2013) THE SAME THING HAPPENED AND IT TURNED OUT TO BE THE FRONT DRIVERS SIDE AIRBAG SENSOR. HAD THE SENSOR REPLACED, RESOLVED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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