Chevrolet Silverado Complaints (2011)

773 consumer complaints on file.

#11034401October 18, 2017
AIR BAGS
TAKATA RECALL-THIS WAS IDENTIFIED IN MAY OF 2016. AS OF TODAY, 10/17/17 THERE IS NO FIX AND MY LIFE IS AT STAKE EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033835October 16, 2017
AIR BAGS
TAKATA RECALL: I HAVE HAD THE SERVICE AIR BAG MESSAGE GOING ON /OFF SINCE 8/27/2015 @34,147 MILES, GENERAL MOTORS CASE #83119740858 STATES THAT THERE IS (NO ISSUES) WITH THE AIR BAGS, THEY HAVE CONTINUED TO STATE I WOULD HAVE TO PAY $200.00 TO TO CHECK FAULT CODE AND PAY FOR THE REPLACEMENT OF THE AIR BAG. I GAVE PROVIDED THERE RECALL # 2049151 THEY CONTINUE TO STATE THAT IS IS NOT A SAFETY ISSUE, OUR FAMILY ALSO HAVE A 2013 DENALI, AND A 2016 CAD. ESCALADE. G.M. DEALER {KUNI) CHEVROLET GENERAL AND SERVICE MANAGERS HAVE NOT RETURNED MY PHONE CALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033334October 14, 2017
AIR BAGS
REGARDING THE TAKATA RECALL, I RECEIVED RECALL NOTICE 49151 FROM GM ON 7/2016 FOR MY CHEVY TRUCK. IT SAID "YOU WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE..." THAT WAS WELL OVER A YEAR AGO! I SPOKE WITH GM CUSTOMER SERVICE TODAY ON 10/14/2017 ABOUT THIS AND ALL THE YOUNG MAN SAID WAS THAT THERE IS NOTHING TO WORRY ABOUT. EVIDENTLY GM AND TAKATA ARE IN SOME KIND OF DISAGREEMENT OVER THE AIRBAG ISSUE WHILE MY FAMILY DRIVING AROUND IN A VEHICLE WITH DEFECTIVE AIRBAGS. ALSO, THE DASHBOARD BY THE PASSENGER AIRBAG COMPARTMENT CRACKED ABOUT 6 MONTHS AGO AND THIS REALLY CONCERNS ME. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032126October 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS (HENNA CHEVROLET, 8805 N INTERSTATE HIGHWAY 35, AUSTIN, TX 78753 AND CHUCK NASH CHEVROLET BUICK GMC, 3209 N INTERSTATE 35, SAN MARCOS, TX 78666) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030134September 27, 2017
AIR BAGS
THERE IS A CRACK IN THE DASH AT THE SITE OF THE PASSENGER AIRBAG. AFTER FURTHER RESEARCH, IT APPEARS THAT IT IS VERY COMMON. I AM AFRAID THIS AREA OF THE DASH WILL FAIL UPON AIRBAG DEPLOYMENT CAUSING INJURY. I DO NOT KNOW WHEN THE CRACK STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030055September 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PENSKE CHEVROLET OF CERRITOS (18605 STUDEBAKER RD, CERRITOS, CA 90703, PHONE NUMBER: (562) 924-1676), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE DEALER STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024609September 20, 2017
TIRES
TL* THE CONTACT OWNS A LUND BOAT TRAILER EQUIPPED WITH CARLISLE RADIAL TIRES, SIZE: 185/80/R13 (NA). THE TRAILER WAS BEING HAULED BY A 2011 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE BOAT TRAILER AND VEHICLE VIBRATED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER AND FOUND THAT THE REAR PASSENGER SIDE TRAILER TIRE THREAD HAD SEPARATED, CAUSING THE BOAT'S FRONT FENDER TO FRACTURE. THE CONTACT TOOK THE TRAILER TO AN UNKNOWN INDEPENDENT SHOP AND HAD THE TIRE REPLACED WITH THE SPARE TIRE. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE VIN AND VEHICLE FAILURE MILEAGE WERE NOT AVAILABLE. THE TRAILER MILEAGE WAS NOT APPLICABLE. THE TIRE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024218September 19, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO PLACE THE GEAR SHIFTER IN PARK TO RESTART THE VEHICLE ON SEVERAL OCCASIONS. THE STABILITRAK AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SANDS CHEVROLET GLENDALE (623-931-9331, 5418 GRAND AVE, GLENDALE, AZ 85301) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023763September 16, 2017
STRUCTURE:BODY
MY DASHBOARD STARTED TO CRACK AND THEN A BIG CHUNK FELL OUT OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021480September 5, 2017
STRUCTURE:BODY
MY DASHBOARD STARTED CRACKING AND I WENT TO THE DEALER AND GOT TOLD IT WAS ONLY A COSMETIC PROBLEM. I SEEN HUNDREDS OF GM TRUCKS WITH THE SAME PROBLEM. I ALWAYS USED THE WINDSHIELD SUN SHIELD AND ONLY CLEANED IT WITH A DAMPED CLOTH AS PER MANUFACTURE'S RECOMMENDATION. AS OF RIGHT NOW I AM SCARED THAT IF THE AIRBAGS GET ACTIVATED THEY WILL MAKE THE DASHBOARD FALL APART IN A CRASH. ALL THIS PROJECTILES COULD INJURE THE DRIVER AND THE PASSENGER SINCE THEY ARE SHARP AND COULD FLY AT HIGH SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021163September 2, 2017
UNKNOWN OR OTHER
DASH IS CRACKED BY AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020934August 31, 2017
ENGINE
PURCHSED BRAND NEW. TRUCK NOW HAS 76000 MILES ON IT. CHECK ENGINE LIGHT TURNED ONE AS WELL AS STABILITY TRACK LIGHT WHILE COMING TO A STOP. TRUCK BEGAN TO SHAKE A BIT.. DEALERSHIP TOOK A WEEK TO DIAGNOSE SAID MISFIRE ON CYLINDER 6. NEED TO REPLACE THE CAM SHAFT AND ALL LIFTERS. CHEVROLET STATES 100000 MILE POWER TRAIN WARRANTY. TRUCK HAS BEEN SERVICED AT DEALERSHIP WITH OIL CHANGES ON TIME. CASE NUMBER WITH GM [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020636August 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CARROLL BARRON'S LULING CHEVROLET BUICK GMC LOCATED AT 1088 E PIERCE ST, LULING, TX 78648; (830) 875-5425 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/23/17 *BF UPDATED 10/26/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019869August 26, 2017
EXTERIOR LIGHTING
TBERE ARE SMALL PARTICLES OF ORANGE FLASH THAT HAS FALLEN OFF THE FRONT SIGNAL LIGHTS INSIDE THE FRONT HEADLIGHT HOUSING. THEY ARE NOT SUPOSE TO BE IN THERE. THIS IS A DEFECT THAT HAPPENED WHEN THE AMBER SIGNALS WERE MOLDED. I WORK IN A INJECTION MOLDING PLANT THAT MAKES THE CURRENT SINALS FOR THE SILVERADO AND THAT IS A DEFECTED PART. I WAS TOLD THAT SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018823August 22, 2017
UNKNOWN OR OTHER
DASHBOARD HAS CRACKED NEAR THE AIRBAG. APPEARS TO BE A COMMON PROBLEM/ISSUE WITH THIS GENERATION OF GM VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016343August 19, 2017
AIR BAGS
TAKATA RECALL , I RECEIVED A NOTICE THAT MY TRUCK WAS RECALLED BECAUSE OF AIR BAG DEFECTIVE AIR BAGS OVER A YEAR AGO. WHEN WILL THEY BE REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015575August 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PARADISE CHEVROLET (LOCATED AT 27360 YNEZ RD, TEMECULA, CA 92591 951-699-2699) THREE TIMES. THE DEALER REFUSED TO REPAIR THE VEHICLE AND TOLD THE CONTACT TO LEAVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED THREE TIMES AND STATED THAT THEY WOULD CALL THE CONTACT WHEN THE PART ARRIVED IN AUGUST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014969August 14, 2017
AIR BAGS, UNKNOWN OR OTHER
I BOUGHT MY 2011 SILVERADO WITH ONLY 36,000 MILES ON IT, BEFORE IT EVER REACHED 40,000 THE DASH CRACKED IN THE CORNER OF THE PASSENGER AIRBAG, AND NOW ABOVE THE ODOMETER. I'M CONCERNED FOR THE SAFETY OF MYSELF AND MY FAMILY IF THE AIRBAG WAS TO GO OFF AND SEND SHARDS OF SHARP PLASTIC THOUGH THE VEHICLE. I WOULD APPRECIATE GM RECALLING AND FIXING THE ISSUE THAT THEY ARE ALREADY AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013654August 8, 2017
UNKNOWN OR OTHER
CRACK ON DASH AT THE AIRBAG , IT JUST CRACKED FOR NO REASON . ITS RIGHT AT THE AIRBAG , AFRAID THAT IF AIRBAG GOES OFF THE BROKE PIECE WILL FLY OUT AND HIT SOMEONE. OR THE AIRBAG WILL GET A HOLE IN IT . IT WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013305August 7, 2017
STEERING
I HAVE A 2011 CHEVROLET SILVERADO 1500 LT., VEHICLE WAS STATIONARY WHEN TRIED TO START THE ENGINE, THE IGNITION KEY WOULD NOT MOVE IN START POSITION, ALL PANEL LIGHTS CAME ON FINE. HAD TOWED TO DEALER WHO DIAGNOSED STEERING COLUMN WAS BAD CAUSING THE IGNITION TO NOT TURN. STEERING COLUMN AND IGNITION HAD TO BE REPLACED. IT WAS REPAIRED. ISSUE LEFT ME STRANDED. DEALER SAID NO RECALL. WITH STEERING BEING A MAJOR SAFETY ITEM, I WAS SURPRISED THERE HAD NOT BEEN A RECALL. NEVER HAD ANY OTHER PROBLEMS AND BOUGHT THIS VEHICLE BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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