Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

#11623363November 4, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS
My husband hit another vehicle, then proceeded across the road and crashed into a telephone pole. The airbags did not deploy. However the vehicle called onstar to report the crash. The nc state trooper and the towing company both indicated that they were also shocked that the air bags did not deploy. This is a brand new vehicle with 1100 miles and has been declared a total loss due to the severity of the front end damage. The the body shop was also commenting on this fact.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11622698October 30, 2024
VISIBILITY/WIPER
The passenger ide door mirror is manufactured with flat glass and not Convex glass. The flat glass field of view is not nearly wide enough for this large truck and it creates large blind spots. This flat glass creates a substantial risk for an accident while traveling on the roadway, highway or even maneuvering while parking. It is impossible to adjust the flat glass mirror to indicate a smaller car to the right side of this truck, and at the same time, approaching traffic from the right rear. Replacing the flat glass mirror on the passenger side with a commonly used passenger "convex" door mirror glass would correct this hazardous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622718October 30, 2024
SERVICE BRAKES
I was towing a dump trailer with gravel in it down a gravel road grade (downhill around 5-7mph) and received a warning on the DTC about the trailer brake being disconnected. All of the lights on the trailer were still working, however the trailer brakes no longer functioned and all of the braking was transferred to the truck. The trailer slowly pushed the rear end of the truck around causing the vehicle to jackknife and causing significant damage to the bumper and bed. After researching this post incident, there appears to be numerous complaints and TSB from chevy regarding a faulty brake controller when towing a trailer where the voltage can backfeed into the vehicle causing the vehicle brake controller to disable. Currently working with insurance to come up with a damage quote. Bulletin # 23-NA-149
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11622062October 26, 2024
STRUCTURE:BODY
The tailgate spontaneously unlatches without operator input while driving or parked. The dealer thinks it is caused by moisture in the latch gate switch. The tailgate has spontaneously unlatched on several occasions while pulling a trailer without the driver/operator being aware this has occurred. Then when making a turn the tailgate wedges into the trailer jack and makes the tailgate inoperable. The bodyshop quote to repair the tailgate is: 2,275.92 Dinsdale Chevrolet dealer says there is not a recall and has declined to pay for repairs. Contact was made with GM Customer Service, "Reggie" on 10/23/2024 at 11:46, 866.636.2273 He noted, as there has not been a recall, they are not responsible for the issue. Respectfully, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621900October 25, 2024
PARKING BRAKE, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was in the driveway, the vehicle was shifted into park and the parking brake message was illuminated. The contact stated that after disconnecting his boat trailer from the vehicle, the vehicle accelerated across the street and stopped. Additionally, while driving on three occasions at undisclosed speeds, the throttle was sticking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621827October 24, 2024
POWER TRAIN
On [XXX], my Chevrolet Silverado 1500 Custom, Trail Boss 7,500 miles lost immediate power during driving operations. I was accelerating from a stop and my truck immediately lost power and my RPMs rose drastically without any power to my wheels. In an instant, the truck surged in power and continued to loose it while in traffic. I had to control the vehicle by slowing down. The check engine light appeared and warning messages to reduce acceleration and drive carefully. All of this occurred violently and without any warning. The truck reduced speed on its own and allowed me to drive 35 mph for two miles into the dealership which happened to be close. There is an extreme risk here for anyone who is driving at interstate speeds and this were to happen. After experiencing this incident, I was told the transmission or the transmission valve body required to be replaced by the dealership. I researched this later and discovered an extensive list of year models with the same problem. I was told services bulletins have been issued on this issue, but this is a serious risk to loss of life. I was told today Chevrolet doesn’t have a solution to the valve body problem and I would be without my vehicle until it is found and repaired. I am requesting a formal investigation. My truck is located at Tom Gibbs Chevrolet, Bunnell , Florida. [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621701October 24, 2024
ELECTRICAL SYSTEM
all camera work off and on had it at dealer 6times cannot fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620554October 18, 2024
ENGINE
Fuel system failed and cause damage to the engine. Failure of motor can cause loss of power steering and brakes. Dealership confirmed that a fuel injector made contact with piston and deposited debris into the motor. No warning lights of error codes prior to event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620122October 16, 2024
STRUCTURE:BODY
The dashboard is cracking and falling apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620131October 16, 2024
POWER TRAIN
Transmission failure on interstate i90, truck down shifted violently and check engine light came on and warning on dash read speed reduced drive with caution. Took truck to gm dealer on August 1 2024 who said the transmission shift solenoid plate has to be replaced. Gm dealer still has my truck as of October 16 2024 and all I they can tell me is that the part is on back order and they have no idea when it will be available. This could have caused a serious accident as I was also towing a 3500 lb trailer at 65mpg at the time with the speed being reduced so quickly by the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620252October 16, 2024
POWER TRAIN
Per the dealership service department the Valve Body went out and it is a manufactured misbuild
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619801October 15, 2024
SERVICE BRAKES
While driving along pulling a trailer, you unexpectedly lose you trailer brakes. Someone is going to get seriously injured or killed if GM doesn't fix this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619641October 14, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On 10/14/2024, My vehicle got broken into and my gun, magazines, and gun case got stolen. The vehicle alarm system did not go off. This is a safety issue, in addition, it is a manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617507October 1, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed and towing a camper, upon coming to a complete stop, the message "Brakes Disconnected" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. No other warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who again diagnosed a failure a failure with the brake control module. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616812September 27, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
While driving with a trailer connected the display in the truck will say trailer disconnected. Then the light will go away and come back on. The trailer plug and the trailer are connected and the plug is tight. When this happens the trailer braking system is disabled (trailer has no brakes) I can plug the same trailer to Ford or Dodge with no issues. Have had the Chevy to the dealer 4 times now and they are unable to duplicate the problem. I have researched the problem on the internet and there are a lot of discussions of other people having the same issue. GMC has replaced the trailer control module, but this did not fix my problem. I am at the point the dealer and GMC are giving me the run around. I bought this truck for commercial use and frequently haul trailers. It is very unsafe when the brakes on the trailer are disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616599September 26, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 2500 used for hauling a 2024 Grand Design RV. The contact stated that on several occasions while towing the trailer, the messages that the "Trailer Brakes Disconnected "and "Trailer Brakes Reconnected" were displayed but disappeared every 5 minutes. The vehicle was taken to the dealer; however, the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616715September 26, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, SERVICE BRAKES
I would like to report a hazardous issue with the 2024 Chevrolet Silverado trailer braking power mode. The trailer braking system turns on and off when the loaded trailer is connected; this represents a security hazard since this truck is used for work and we move heavy pieces of metal and glass. This issue was reported several times to the dealership Lou Bachrodt Chevrolet in Coconut Creek, FL. Also, the manufacturer provided a letter indicating the replacement of some parts. As indicated, I took the truck to Lou Bachrodt Chevrolet in Coconut Creek, FL, on [XXX] for the corresponding service; however, the truck is still presenting the same issues. We tried different trailers, including a U-Haul trailer, and still had the same dysfunctionality. Please advise how to proceed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616185September 24, 2024
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the service brake warning light illuminated. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact smelled an abnormal odor coming from the brakes. The vehicle was taken to a dealer where it was determined that the front brake pads were rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616051September 23, 2024
ENGINE
While towing a travel trailer from Texas to New Mexico I began to receive DEF 298 miles range remaining after about 3 hours of driving. About 30 minutes after range warning I got another warning that now the tank fluid is low and needs to be refilled. I stopped at the next gas station to fill the DEF tank with fluid but it only took about 1.5 gallons to top it off. I believe it holds 7.7 gallons. Back on the road the DEF level did not reset and it gave me a warning that in 500 miles I would be speed limited to 65 MPH. While this warning is displayed it is not possible to view tire pressure, transmission temperature or any other vital information about the vehicle. The countdown continued and when I reached my destination I had 298 miles remaining. I topped the DEF tank off once again and it took 1.5 gallons again. This only brought the level back to "low add fluid'. After 2 days of driving without the trailer the DEF level returned to full. When I began the return trip with a full DEF tank I made it about an hour before I received the 300 mile range warning. I refilled it at every fuel stop with about 1 gallon. It remained at the 300 mile range warning throughout the trip and after. My issue with this system is that it could render the vehicle undrivable in the middle of nowhere hundreds of miles away from a Chevrolet Service Center. The DEF system especially when it is verified that the tank has fluid and is actually using it normally should be able to be bypassed to make it to a repair center. I forgot to mention that this is a new vehicle 4 months old with about 4000 miles on it. It has been in the Chevrolet Service for 3 weeks and has not even been looked at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612914September 5, 2024
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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