Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10558617January 6, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE PASSENGER'S SEAT AIR BAG SENSOR HAD FAILED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 06V417000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558643January 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE BRAKES TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE DID NOT RESPOND AND FAILED TO STOP. THE CONTACT MENTIONED THAT HE NOTICED THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558549January 5, 2014
AIR BAGS, SERVICE BRAKES
THE VEHICLE HAD A BRAKE FAILURE DUE TO A BRAKE LINE RUSTING OUT. FURTHER INSPECTION REVEALED THAT THE BRAKE LINES ARE OF POOR QUALITY. AND ALL THE BRAKE LINES ARE ROTTED OUT. THESE ARE SIZED TOO SMALL DIAMETER TO SAVE WEIGHT .3/16TH CHEAP STEEL, AND THIN WALL TUBING, UNCOATED, UNPAINTED, NON GALVANIZED, OR ANY OTHER TYPE OF PROTECTED BRAKE LINE. IT IS A CHRONIC PROBLEM WITH THESE VEHICLES. GM DECIDED TO USE THESE CHEAP THIN WALL BRAKE LINES. AND ALL THE BRAKE LINES AND FUEL LINES , AND POWER STEERING COOLER LINES, FOR THAT MATTER ARE ROTTED BEYOND SAFE USE. WHILE THE REST OF THE VEHICLE LOOKS BEAUTIFUL. IT IS JUST BLATENT IRRESPONSIBLE BEHAVIOR. TO USE THESE LINES WITHOUT RUST PROTECTION. PAINT AT LEAST. OR BETTER YET, THEY SHOULD OF BEEN STAINLESS OR CAD OR GALVANIZED PLATED LINES. GM SHOULD REPLACE THEM FOR FREE, AND THE FUEL LINES AND MY ROTTED OUT COOLER LINES. THE VEHICLE HAS 54,000 MILES ON IT AND IS PARKED IN MY DRIVE. I OWE 3 YEARS ON IT. I DROVE IT 4000 MILES . THE BRAKES FAILED, THE AIRBAG LIGHTS ON, THE BRAKE LIGHTS ON, LINES ROTTED ALL OVER, AND ITS A PIECE OF [XXX] . I HOPE GM ROTS IN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557936December 31, 2013
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, SUSPENSION, ELECTRICAL SYSTEM
I REALIZE THAT THIS VEHICLE IS WELL OUT OF THE 3 YEAR 36,000 MILE MANUFACTURER WARRANTY. BUT LATELY WITH HOW RAPIDLY THIS TRUCK WITH LESS THAN 70,000 MILES SEEMS TO BE FALLING APART ON ME ITS JUST REALLY BEEN FRUSTRATING. I'VE ONLY HAD THE VEHICLE OUT OF THE SHOP LESS THAN TWO WEEKS FOR FRONT WHEEL BEARING/ ABS SENSOR REPAIR WHEN MY SPEEDOMETER COMPLETELY WENT OUT. MOST OF THE TIME SPEEDOMETER IS READING 0 MPH OCCASIONALLY IT WILL FLUTTER BETWEEN 5-10 MPH. READING ONLINE I SEE GM EXTENDED THEIR SPEEDOMETER WARRANTY TO 7 YRS/70K MILES. JUST VERY FRUSTRATING GENERAL MOTORS. I CAN ONLY IMAGINE WHAT THIS WHAT THIS REPAIR WILL COST. IN THE PAST YEAR ALONE THE REPAIRS THAT WERE MADE TO THIS TRUCK WITH LESS THAN 70,000 MILES HAVE BEEN... FRONT WHEEL BEARINGS,SWAY BAR(LINKS/BUSHINGS), INNER/ OUTER TIE RODS( BOTH SIDES), UPPER/ LOWER A ARMS (BOTH SIDES), NEW BRAKES/ROTORS( ALL THE WAY AROUND) , A FRONT END ALIGNMENT WITH MY NEW TIRES. THIS IS A 2 WHEEL DRIVE 1500 TRUCK NOT A 2500 4X4 THAT WAS USED TO PLOW SNOW WITH FOR YEARS. NO IDEA WHY THE WHOLE FRONT END OF MY TRUCK WAS SO ROTTED OUT TO THE POINT EVERYTHING NEEDED REPLACED. NOT FOR A TRUCK WITH SO FEW MILES ON IT. AND NOW THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557533December 28, 2013
SERVICE BRAKES
APPLIED BRAKES AND HAD NO BRAKING AT ALL LUCKILY WAS ABLE TO COAST INTO A PARKING LOT WITH OUT INCIDENT. HAD IT TOWED TO A REPAIR SHOP WHERE WE LEARNED ALL BRAKE LINES WERE RUSTED AND NEEDED TO BE REPLACED FROM MASTER CYLINDER TO ABS MODULE AND FROM ABS MODULE TO FRONT AND REAR WHEELS. I LIVE IN WISCONSIN WE SALT ROADS, WITH ALL THE SAFETY REGULATIONS HOW CAN THEY USE A CHEAP CORROSIVE MATERIAL ON A VERY IMPORTANT VEHICLE PART? I KNOW THEY MAKE S.S. BRAKE LINES. I HAD JUST COME OFF OF A 65MPH HIGHWAY IF THEY HAD FAILED THEN, I MAY NOT BE WRITING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557001December 23, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE BRAKES TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE DID NOT RESPOND AND FAILED TO STOP. THE VEHICLE WAS INSPECTED AND REPAIRED BY THE CONTACT. THE CONTACT DIAGNOSED THAT THE BRAKE LINES WERE CORRODED. THE BRAKE LINES WERE REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER NOT WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557074December 23, 2013
SERVICE BRAKES
AFTER PLACING MY FOOT ON THE BRAKE TO SHIFT INTO GEAR THE PEDAL WENT TO THE FLOOR AND I GOT A BRAKE WARNING LIGHT. I OPENED THE MASTER CYLINDER CAP AND SAW NO BRAKE FLUID. I FILLED IT UP AND THE LEVEL KEPT DROPPING SO I LOOKED UNDER THE CAR AND SAW A PUDDLE OF FLUID. I TRACED THE FLUID TO THE METAL BRAKE LINES AND NOTICED THAT THEY WERE ALL MASSIVELY CORRODED TO THE POINT OF HAVING FLAKES OF METAL PEELING OFF THE LINES. ONE OF THE LINES HAD RUPTURED AND WAS SPRAYING FLUID ONTO THE ENGINE MAKING SMOKE AND CONTINUED TO DRIP EVEN WITHOUT THE BRAKE PEDAL BEING PRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556762December 20, 2013
SERVICE BRAKES
BRAKES FAILED WITHOUT WARNING ENDED UP GOING OFF SIDE OF ROAD TO AVOID COLLISION WITH ANOTHER VEHICLE. CAR WAS TOWED TO REPAIR FACILITY Y AND TRUCK EXPERIENCED TOTAL LOSS OF BRAKE FLUID DUE TO BRAKE LINE RUPTURE CAUSED BY CORROSION ON THE BRAKE LINES. NO LIGHT AND OR WARNINGS OF ANY PROBLEM CAME ON AND THIS WAS A TOTAL LOSS OF BRAKING POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556835December 20, 2013
SERVICE BRAKES
MONDAY MORNING I TOOK MY SON TO SCHOOL. MONDAY AFTERNOON I GOT IN THE TRUCK WENT TO PUSH THE BRAKE AND THE PEDAL PUSHED ALL THE WAY DOWN TO THE FLOOR. AFTER THAT THE PARKING BRAKE LIGHT CAME ON ( I DIDN'T ENGAGE THE PARKING BRAKE). I CHECKED THE BRAKE FLUID I DIDN'T HAVE ANY. AFTER INSPECTION MY HUSBAND FOUND A LEAK IN THE BRAKE LINE. IT WAS RUSTED AND WORN. I UNDERSTAND THE TRUCK HAS A LOT OF MILES. HOWEVER I DID NOT GET ANY WARNING LIGHT OR ABS LIGHT, NOTHING. I WAS VERY LUCKY I WAS DRIVING WITH MY SON. AFTER MY HUSBAND REPLACED THE LINE, HE CHECKED FOR LEAKS THE FOLLOWING DAY. THERE WERE NONE. WE STARTED BLEEDING THE BRAKES AND ANOTHER LINE STARTING LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556862December 20, 2013
SERVICE BRAKES
1ST INCIDENT NOV. 2013 MY WIFE WAS DRIVING WITH THE KIDS AND WAS COMING TO A STOP AT A LIGHT AND HER BRAKES WENT ALL THE WAY TO THE FLOOR AND HAD TO SWERVE INTO SHOPPING PLAZA ENTRANCE TO AVOID A ACCIDENT. TOOK IT TO THE SHOP TO HAVE BRAKE LINE FIXED. 2ND INCIDENT WAS NOV. 2013 WHILE BLEEDING BRAKES AT THE SHOP ANOTHER BREAK LINE BROKE IN THE REAR SO I HAD TO HAVE THE SHOP FIX THAT ALSO. DEC. 2013 WHILE MY WIFE WAS DRIVING TO SUPERMARKET, WHILE DRIVING IN TRAFFIC SOMEONE CUT IN FRONT OF HER AND WHICH CAUSED HER TO HIT THE BRAKES & ANOTHER BRAKE LINE BLEW WHICH WAS ACCIDENT INVOLVED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10555760December 11, 2013
ENGINE, POWER TRAIN, SERVICE BRAKES
TRANSMISSION WILL NOT SHIFT OUT OF 1ST GEAR. TOOK TO SHOP HAD BEEN TOLD SPEED SOLENOID, REPLACED BOTH, FLUSHED TRANNY & CHANGED OIL. ONLY TO FIND OUT THAT NEED A NEW TRANSMISSION. THIS TRUCK HAS BEEN NOTHING BUT TROUBLE FROM THE MINUTE WE TOOK THE PLASTIC OF THE SEATS. BRAKES, BEARINGS FUEL LINES, SPRINGS WATER PUMP ETC YOU NAME IT HAVE RECEIPTS FOR ALL OF IT. UNDER WARRANTY & AFTER. THIS TRUCK IS A LEMON. GMC WILL DO NOTHING, DEALER JUST PUTS HEAD DOWN & WALKS AWAY BECAUSE HE KNOWS MAJOR ISSUES IN THE FIRST 90 DAYS OF OWNING & CONTINUES TO THIS DAY. THIS PICKUP HAS NEVER LEFT THE BLACKTOP. NO OFFROADING, NOT HUNTING OR ANYTHING ELSE, NO VACATIONS IN FEAR OF BEING STRANDED. JUNK JUNK JUNK & NOW I GET TO TRY TO FIGURE OUT WHAT TO DO WHEN CHRISTMAS IS 10 DAYS AWAY. I DON'T THINK MY CHILDREN WANT A NEW CHEVY VEHICLE EVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555275December 9, 2013
SERVICE BRAKES
MY TRUCK WAS AT A COMPLETE STOP WHILE IN DRIVE; AT IDLE; WITH MY FOOT ON THE BRAKE PEDAL TO PREVENT THE VEHICLE FROM MOVING FORWARD. WITHOUT WARNING, THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND THE TRUCK BEGAN MOVING FORWARD. REPEATED ATTEMPTS TO PUSH THE BRAKE PEDAL DID NOT HAVE ANY EFFECT ON STOPPING THE TRUCK. AS THE TRUCK CONTINUED TO MOVE FORWARD, I PUSHED DOWN ON THE EMERGENCY BRAKE PEDAL WHICH DID BRING THE VEHICLE TO A STOP. UPON EXITING THE VEHICLE, I OBSERVED WHAT APPEARED TO BE BRAKE FLUID DRIPPING FROM UNDERNEATH THE DRIVER SIDE WHERE 2 BRAKE LINES ARE LOCATED ALONG THE TRUCK'S FRAME. THE LEAK OF BRAKE FLUID IS COMING FROM THE BRAKE LINES WHICH ARE SEVERELY RUSTED. DOING A SIMPLE GOOGLE SEARCH REVEALS THIS IS AN EXTREMELY COMMON, PERVASIVE AND PERSISTENT ISSUE WITH GM PICKUP TRUCKS SINCE 1999, WITH SOME REPORTS INDICATING IT HAS CONTINUED TO AFFECT MODEL YEARS ANNUALLY THROUGH THE 2009 MODEL. THE REPAIR COST APPEARS TO BE RUNNING CLOSE TO $2000 TO REPLACE THE OEM LINES WITH STAINLESS STEEL. WHY GM AND NHTSA HAVE ALLOWED SUCH A DANGEROUS SITUATION TO CONTINUE FOR SO LONG, WITH SO MANY COMPLAINTS, IS SIMPLY REMARKABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554816December 4, 2013
SERVICE BRAKES
MY WIFE HAD JUST LEFT OUR HOUSE AND AS SHE WENT TO STOP AT A STOP SIGN THE BRAKE PEDAL WENT TO THE FLOOR AND SHE HAD TO USE THE EMERGENCY BRAKE TO STOP. THE BRAKE LINES HAD RUSTED AND BLEW A HOLE IN THE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554375December 2, 2013
POWER TRAIN
TRANSMISSION WENT OUT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554208November 30, 2013
SERVICE BRAKES
STEPPED ON BRAKE AND PEDDLE WENT TO THE FLOOR. WARNING CHIME AND BRAKE LIGHT CAME ON SIMULTANEOUSLY. PULLED INTO CONVENIENCE STORE AND DISCOVERED BRAKE FLUID DRIPPING OUT OF BRAKE LINE ADJACENT TO DRIVERS SIDE FRAME RAIL. LOCATION WAS AFT OF BEND RADIUS WHERE THE BRAKE LINES TURNS TO GO UP TO THE MASTER CYLINDER. DROVE VEHICLE AT VERY LOW SPEED ONE MILE TO HOME, PUMPING THE BRAKES TO GET SOME PEDDLE PRESSURE. INSPECTED BRAKE LINE AND FOUND IT TO BE VERY RUSTED. VEHICLE IS IN OTHERWISE EXCELLENT CONDITION FOR ITS AGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554062November 28, 2013
SERVICE BRAKES
ON 11/27/13, I WAS TRAVELING IN VERY HEAVY HOLIDAY TRAFFIC IN AUSTIN, TX WHEN I CAME TO TRAFFIC LIGHT GOING 45 MILES PER HOUR AND MY BRAKES WENT OUT. I RAN THE LIGHT, PULLED TO THE RIGHT AND COASTED ONTO A SIDE STREET AND WAS ABLE TO STOP. I HAD NO ADVANCE WARNING! NONE OF THE SERVICE MESSAGES APPEARED BEFORE THE INCIDENT. I WAS VISITING FROM OUT OF TOWN AND BY MYSELF. CHECKED BRAKE FLUID AND AT THAT TIME THERE WAS SOME FLUID, BUT I QUICKLY SAW BRAKE FLUID FLOWING OUT IN FRONT OF THE PASSENGER SIDE OF THE CAR. THE BRAKE LINE HAD CORRODED AND BROKE. THIS CAR HAS SPENT MOST OF ITS LIFE AT THE TEXAS COAST, EXPOSED TO SAND AND SALT. I AM SO VERY THANKFUL I WAS NOT ON THE FREEWAY, WHICH I WAS ABOUT TO ACCESS...I AM NOT SURE WHAT THE RESULTS WOULD HAVE BEEN. FOR THE LAST 43 YEARS, I HAVE OWNED SUBURBANS (CURRENTLY OWN 3) AND NEVER HAD SUCH A PROBLEM. THIS 2004 IS THE ONLY ONE THAT HAS BEEN EXCLUSIVELY USED IN A SAND/SALT ENVIRONMENT. THIS IS A 4-WHEEL DRIVE VEHICLE WHICH SHOULD BE ESPECIALLY PROTECTED FROM DAMAGE WHEN IN CONTACT WITH CORROSIVE MATERIALS, LIKE SEA AIR OR SALTED ROAD AREAS. AS YOU KNOW, SUCH AREAS COVER MOST OF OUR COUNTRY AND THE CAR SHOULD HAVE BEEN BUILT TO WITHSTAND THAT TYPE OF WEAR. NOTE: THIS CAR HAS BEEN VERY WELL MAINTAINED AND NOT UTILIZED IN ANY ADVERSE MANNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553730November 25, 2013
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL * THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT ALL THE BRAKE LINES WERE RUSTED AND CORRODED. AS A RESULT ALL OF THE BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 42,548. UPDATED 12/30/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553185November 21, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING FROM THE HYDRO BOOST WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE HYDRO BOOST WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552909November 19, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE SPEEDOMETER FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT RECALLED. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552831November 18, 2013
TIRES
I WAS DRIVING ON I-16 RUNNING ABOUT 65 MPH ALL OF A SUDDEN L HEAR SOMETHING LIKE A CANNON GOING OFF. MY TRUCK STARTED WEAVING IT TOOK ALL I HAD TO STAY IN CONTROL. I WAS FINALLY ABLE TO GET TO THE SIDE OF THE ROAD LOOKING IN MY REAR VIEW MIRROR SEEING A BIG TRANSFER TRUCK COMING MY WAY TRYING TO DODGE THE HUGE PIECE OF TIRE THAT CAME OFF MY TRUCK. I FINALLY WAS ABLE TO GET OUT BECAUSE OF THE TRAFFIC. THE BACK LEFT SIDE OF MY TRUCK WAS ALL CRUNCHED IN WHERE THE TIRE HAD BEATEN IT TO DEATH THANK THE GOOD LORD I WAS AHEAD OF THE TRAFFIC SO THEY HAD TIME TO SLOW DOWN. IT WAS A BFGOODRICH LT.287 75 R16 T/A K/O. I'VE BEEN DOING SOME RESEARCH AND FINDING OUT THIS IS HAPPENING A LOT WITH THIS TIRE WHY ON EARTH HAS BFGOODRICH NOT PUT A RECALL ON THIS TIRE BECAUSE OF THE COMPLETE TIRE SEPARATION. I AM DEATHLY AFRAID OF THE OTHER 3 TIRES ON MY TRUCK NOW. THESE TIRES ARE NOT CHEAP BY ANY MEANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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