Chevrolet Silverado Complaints (2018)

598 consumer complaints on file.

#11423421July 4, 2021
SEATS
The drivers seat moves while turning. It feels like the seat is sliding when turning then there is a "catch" and a sudden stop in movement. While driving and making a turn the feeling the seat will come unbolted from the floor is a unnerving feeling to say the least
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423087July 1, 2021
STRUCTURE:BODY
UNDERCAR BODY EXCESSIVELY RUSTING AND CORRODING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422723June 29, 2021
POWER TRAIN
The transmission clunks and slips a lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421598June 21, 2021
POWER TRAIN
Radiator developed a leak as described in General Motor's Service Bulletin PI1513F dated January, 2019. Safety was put at risk due to having a vehicle which could have a sudden radiator failure and permanently damage the vehicle. The Dealership I had my radiator replaced at would not state if they have had this issue occur often. No warning lamps or messages prior to the radiator losing 1.5 gallons of coolant. My first symptom was the engine overheating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421308June 17, 2021
POWER TRAIN
While driving or idling Transmission temp was around and staying at 240.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419751June 5, 2021
UNKNOWN OR OTHER
Consistent failure with AC condensor for 2014 thru 2019 Chevrolet trucks. So common, should have been fixed or replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418533May 25, 2021
POWER TRAIN
While driving highway speed on cruise control the RPM levels start jumping up and down and it feels like your driving over the rumble strips. It only last for a second or two at a time, but it does do it a good amount of times while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418353May 24, 2021
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at various speeds during high weather temperatures, it was discovered that the air conditioning system failed to activate and cool the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with the radiator valve was leaking and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 38,540.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417941May 20, 2021
SEAT BELTS
The rear seat belts do not retract once extended. The emergency locking mechanism locks the belt, but the belt does not retract. Installation of car seats that require seat belts to be locked and retracted until tight is not possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416713May 15, 2021
ELECTRICAL SYSTEM, STEERING
AT SLOW SPEEDS, SUCH AS WHEN PARKING, THE TRUCKS ELECTRICAL SYSTEM SHUTS DOWN, I LOSE POWER STEERING, DASH LIGHTS, RADIO, AND THEN THE TRUCK RESTARTS ITSELF AND CONTINUES. THIS HAS HAPPENED MULTIPLE TIMES AND CHEVROLET DEALERS DONT W WHAT THE PROBLEM IS. IF NEARLY COLLIDED TWICE DUE TO LACK OF POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414305April 28, 2021
POWER TRAIN
HARD DOWNSHIFT FROM 2ND TO 1ST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413468April 22, 2021
UNKNOWN OR OTHER
WENT TO TURN INTO PARKING STALL AND EVERYTHING SHUT OFF AND THE DOORS LOCKED. RADIO, LIGHTS, ENGINE EVERYTHING TURNED OFF. NEXT DAY TURNED INTO A DRIVE THRU AND IT FLICKERED AND CAME UP WITH SERVICE STABLI TRAK. I TALKED WITH A PLACE THAT COULD HOOK UP MY TRUCK TO SEE IF ANYTHING WAS WRONG. THEY COULDNT FIND ANYTHING. THEY SAID THEY DROVE THE TRUCK AROUND AND NOTHING HAPPENED. I LEFT AND IT SHUT COMPLETELY DOWN ONCE AND FLICKERED TWICE. IM HOPING THIS IS COVERED UNDER WARRANTY. IM AT 43000 MILES. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408160April 14, 2021
POWER TRAIN
WHEN COMING TO A FULL STOP, THE TRANSMISSION DOWN SHIFT REALLY HARD. IT MAKES THE VEHICLE JERK FORWARD. IT DOESN'T MATTER IF YOU ARE GOING UP HILL/DOWNHILL OR ON A FLAT ROAD. I TOOK IT TO THE DEALER AT 4K MILES FOR THIS REASON AND WAS TOLD IT WAS A KNOWN CHEVY ISSUE BUT THAT THEY HAD NO WAY OF FIXING IT.I TOOK IT BACK A SECOND TIME AT 5K AND WAS TOLD THE JERKINESS AND POOP THE TRANSMISSION DOES IS A GM DEFECT DESIGN BUT THAT THEY HAD NO WAY OF FIXING. DEALER SAID OTHER OWNERS HAVE INSTALLED A 3RD PARTY SINGLE PIECE DRIVE SHAFT WITH ANGLE SPACERS BUT THAT WAS NOT COVERED BY GM WARRANTY. DEALER ESSENTIALLY WANTED ME TO FIX THE HARSH SHIFTING AND CLUNKINESS BY GOING WITH AN AFTER MARKET PARTS PROVIDER. A WORK AROUND THAT HAS SEEM TO MAKE THE ISSUE MORE BEARABLE IS PUTTING THE TRUCK IN 'TOW MODE' IT SMOOTHS THE RIDE OUT BUT IT TENDS TO MAKE THE TRANSMISSION RUN ABOUT 20'40 DEGREES HOTTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407699April 12, 2021
UNKNOWN OR OTHER
RADIATOR LEAKING FOR NO APPARENT REASON. TRUCK HAS ONLY 54K MILES AND IS IN EXCELLENT CONDITION SERVICED ACCORDING TO SCHEDULE BY CHEVROLET DEALERSHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407027April 8, 2021
WHEELS
WHEEL CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404091March 21, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
WHILE WAITING TO ORDER A MORNING COFFEE AT A LOCAL COFFEE SHOP DRIVE THRU (STATIONARY), THE REAR DEFROST/DEFOGGER CAUSED ONE OF THE GLASS PANELS OF THE REAR WINDSHIELD/BACK GLASS TO SHATTER/EXPLODE. THERE WAS ALSO SMOKE & AN UNMISTAKABLE ELECTRICAL BURNING SMELL PRESENT AT THAT TIME. PLEASE REFER TO GM CANADA RECALL N192220470, AS I BELIEVE THIS SHOULD BECOME A SAFETY RECALL IN THE UNITED STATES OF AMERICA AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403739March 18, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP WITH THE BRAKE PEDAL ENGAGED, THE CONTACT FELT THAT THE BRAKES WAS DISENGAGING, CAUSING THE VEHICLE TO START MOVING FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL WITH EXTRA FORCE TO KEEP THE VEHICLE FROM MOVING FORWARD. THE CONTACT STATED THAT THE BRAKE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO RK CHEVROLET (2651 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 261-1661 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER WAS CONTAMINATED WITH POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO WANTED IT NOTED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) NOR 20V603000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403351March 16, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A WARNING LIGHT INDICATING THAT THE TRANSMISSION WAS OVERHEATING ILLUMINATED. THE CONTACT PULLED OVER AND TURNED-OFF AND RESTARTED THE VEHICLE AND CONTINUED DRIVING. THE WARNING LIGHT DISAPPEARED. THE CONTACT TOOK THE VEHICLE TO PENDARVIS CHEVROLET COMPANY, INC. (650 AUGUSTA RD, EDGEFIELD, SC 29824, (803) 639-8117) WHO FLUSHED THE TRANSMISSION AND REMOVED THE THERMOSTAT AND PLUGGED ONE LINE DIRECTLY TO THE TRANSMISSION. THE FAILURE RECURRED AND THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHO THEN REPAIRED THE TORQUE CONVERTER. THE FAILURE RECURRED WHENEVER THE CONTACT WOULD ATTACH A LOAD TO THE VEHICLE AND THE VEHICLE WAS RETURNED TO THE DEALER A THIRD TIME HOWEVER, THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400201March 10, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
WHEN THE VEHICLE WAS STARTED, A LOUD SQUEALING SOUND WAS HEARD COMING FROM THE VICINITY OF THE FRONT OF THE ENGINE. WHILE UNDER THE OEM BUMPER TO BUMPER WARRANTED PERIOD, CHEVROLET DEALER NUMBER ONE WAS NOT ABLE TO DETERMINE THE PROBLEM OR REPAIR IT. FURTHERMORE, THE PROBLEM WAS NOT REPORTED IN THE VEHICLE HISTORY AS REPORTED. A SHORT PERIOD LATER, CHEVROLET DEALER NUMBER TWO WAS ABLE TO LOCATE THE PROBLEM AND REPAIR IT AT MY PERSONAL EXPENSE AS THE WARRANTED EXPIRED ON TIME AS OPPOSED TO MILEAGE. I LEARNED THAT THE SAME PROBLEM WAS A PART OF A PREVIOUS RECALL WHICH DEALT WITH FAILURE OF THE BRAKE ASSIST PUMP. GM RECTIFIED THE RECALL BY CHANGING THE COMPUTER SOFTWARE TO OVERDRIVE THE PUMP BEYOND IT'S ORIGINAL DESIGN SPEED. THIS PROVIDED AN INCREASE IN PRESSURE WHICH TEMPORARILY CORRECTED THE FAILURE. THE CORRECTIVE ACTION ADDED MORE STRESS TO THE ORIGINAL DESIGN OF THE PUMP AND NOW THE PUMP IS MECHANICALLY FAILING AS A RESULT. THIS FAILURE COULD POTENTIALLY CAUSE AN IMMEDIATE UNEXPECTED BRAKE FAILURE POTENTIALLY RESULTING IN FRONTAL COLLISION AND LOSS OF LIFE!. THE DEALERS HAVE NOT PROVIDED COPIES OF SERVICE ORDERS OR REPLACED PARTS. I ONLY HAVE RENTAL AGREEMENTS TO SUBSTANTIATE THAT SOMETHING WAS DONE TO THE VEHICLE. GM'S CUSTOMER CARE IS INVESTIGATING THE UNPRECEDENTED BEHAVIOR OF THE FRANCHISED DEALERS WITH NO REPLY TO ME AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399255March 5, 2021
POWER TRAIN
FAILED TO SHIFT GEARS. JERKING AND SHAKING. BUNNING SMELL. FAILED TO MOVE IN DRIVE OR REVERSE. CHECK ENGINE LIGHT EVENTUALLY CAME ON. STILL HAS TRANSMISSION FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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